PROFESSIONAL SUMMARY:

• 6 years of experience in the Information Technology Industry as a QA Tester in Manual and Automation Testing.
• Excellent knowledge of Software Development Life Cycle (SDLC) while supporting the functional and technical analysis of the requirements as well as software development and testing teams.
• Expertise in technical & business writing including system requirement specification document, business requirement document & thus performing extensive duties of Business Analyst.
• Experience in developing documentation of the Test Plans, Test Cases, Test Scripts, based on the Design Document and User Requirement Document for the Unit, Integration, Regression, Functional, Performance, and User Acceptance Testing (UAT).
• Used Quality Center, API Tool with QA team for testing the Application.
• Extensive experience withSoftwareQuality AssuranceTesting onGUIbasedClient - Server&Web Based applications, Web Services, Data Driven applications using ManualandAutomated testingprocedures.
• Experience in Quality Assurance process through test environment setup, test plan sign off, setting up the process to resolve and track issues, creating deficiency reports, summary of test results and final results sign off.
• Communicate effectively with Project Managers, Development and Test teams throughout the test life cycle to provide clear objectives and report on progress and issues in a timely manner.
• Participated in all phases of Software Development Life Cycle (SDLC) from inception of the project to implementation and roll out procedures.
• Experience in Test Management and Testing Lifecycle Methodologies likeAgile Models & Waterfall.
• Participated in daily status meetings to report any bugs, issues and risks.
• Automated testing using HP Quick Test Professional & Quality Center.
• Extensive experience in working on Hybrid, Data Driven and Customized framework using HP Quick Test Professional.
• Experience in testing database applications of RDBMS in Oracle, My-SQL and SQL Server by executing SQL Quires.
• Experience in Web services/API testingusingSOAPUI tool.
• Load testing, Performance testingusing different variant strategies of web services usingSOAPUI.
• Knowledge of back-end testing on UNIX to check the log files and permission etc.
• Experience with various Bug and defect tracking tools like Jira, Test Director and QC.
• Fast Learner, Capable to Learn New System, Software & Hardware Technology Quickly.
• Ability to work in a team environment or independently.
• Excellent communication and presentation skills. Experience working with business users as well as senior management.

TECHNICAL SKILLS:

ERP Tools: Epicor enterprise 9

Testing Tools: HP Application Lifecycle Management (ALM), HP Quality Center 10Quick Test Pro, Selenium, Test Director, Rational Clear Quest

RDBMS: Oracle 10g/9i/8i/7.x, MS SQL Server 2008, MS Access 7.0

Languages: C, C++, XML, SQL, PL/SQL

Web Technologies: JavaScript, HTML 4.0, Java, J2EE, JQuery

Operating Systems: Win NT/ XP/ 7, Linux, Mac OS

PROFESSIONAL EXPERIENCE:

Confidential, Lansing, MI

Quality Analyst

Responsibilities:

• Translated software specifications and user requirements into test scenarios.
• Planned, designed, executed test plans and test cases for manual test and automated test to support maintenance releases for multiple web based applications.
• Performed Unit, Integration, Smoke, functional, Regression, and system testing
• Processed 837P, 837I & 837D transactions, verified those 837 transactions converted correctly to LPF file format and verified the claims data loaded to PowerMHS and Mainframe for further processing.
• Prepared test plans document and test estimations for various releases.
• Wrote automation test plans and prepared the automation test matrix for each regression cycle.
• Installed product built on test environments and maintained test environments.
• Performed application, regression, and acceptance testing.
• Used Component based approach to develop Automation Scripts, to reduce the cost of maintenance and maximize the re-use of existing test scripts.
• Followed the HIPAA implementation guides for preparing the EDI files.
• Used Claredi tool to check the EDI files for HIPAA errors.
• Created Checkpoints using Quick Test Professional to check for Text, Bitmap and Data.
• Performed back-end testing to ensure that the user data was updated in database using SQL queries.
• Tracked the resolved system defects and testing issues.
• Prepared test summary reports, defect analysis reports.
• Tested enhancements and bug fixes for software releases and patches.
• Responsible for quality support of new product development process.
• Provided a systematic review process and resources to assured all products met regulatory and conformant requirements prior to client release.
• Handled Change requests with detailed planning and analysis.
• Communicated project status to varying levels of management.

Environment: Manual Testing, Test Director, HTML, Oracle 8i, SQL Server, XML, JSP, Windows XP, HTML, Internet Explorer, MS Office 2010

Confidential, CA

Quality Analyst

Responsibilities:

• Prepared Test Plans for each release, written Test Cases and executed them as part of Functional Testing. Prepared Test Reports and Deliverables and submitted for version releases.
• Involved in testing the EDI transactions 837.
• Processed 837P, 837I and 837D transactions, verified those 837 transactions were converted correctly to XML file format and verified the claims data loaded to Facets for further processing.
• Involved in testing the Pharmacy claims and Hospital Claims.
• Involved in testing the Medical and Dental claims.
• Followed HIPAA implementation guides for preparing the EDI files.
• Throughout the project, was involved in giving clarifications on domain and product functionality for the team.
• Involved in the full HIPAA compliance lifecycle from GAP analysis, mapping, implementation, and testing for processing of Medicaid Claims.
• Regular interaction with the core developers helped us in fixing the defects in less time.
• Performed Black Box testing and conducted Functionality and Regression testing on various phases of the Management software
• Performed White Box testing by using Expediter tool and updated some of the PROCs, JCLs and SAS programs in the Test region. Submitted batch JCLs in order to create output datasets for verification.
• Interacted with the business users in knowing the business views and gathered the reporting requirements to design the universes and business objects.
• Created and managed the global and local repositories and permissions using Informatica Repository Manager, in an Oracle database.
• Performed Load and Stress Testing using Load Runner.
• Configured the Data mapping between Oracle and SQL Server 2005.
• Involved in setting up different configuration environment for compatibility testing and manual testing.
• Upgraded the existing Test Scripts and created new scripts for client application to be able to work for new versions and patches, which improved product quality.
• Created test scripts for all the test cases in PL/SQL.
• Evaluated testing results for each potential release build using Test Director, Quality Center and Bugzilla reports, listing

Environment: Selenium, JavaScript, Java, HTTP, HTTPS, Oracle, SOAPUI, UNIX and Windows XP

Confidential, Jacksonville, FL

Quality Analyst

Responsibilities:

• Currently working on gathering requirements and writing Test cases for website testing of the Insurance website.
• Created Test Plans, Test Estimates and Test cases as part of the daily manual testing activities.
• Wrote extensive queries to validate data in the back end for each custom Maximo interface and Web Services
• Involved in performing Integration, Functional, System and Regression testing
• Created and Managed requirements and audited Test cases for requirement traceability using HP ALM 11.0
• Participated in bi-weekly status meetings, to discuss the Testing execution status and potential risks and came up with solutions to mitigate any delays in Test cycles
• Created and Maintained Test documentation, Test cases, Test data and Test results for each project on the QA SharePoint website for review by the QA, Project and Business Managers and also for reusability in future projects
• Used SoapUI to test the web services between Maximo and Mobile device work order updates

Environment: IBM Maximo 7.1/7.5, IBM Web Sphere, Oracle 10g, TOAD, HP Application Lifecycle Management (ALM) 11.0, SharePoint,, Windows, MS Office 2010, SoapUI

Confidential, TX

Quality Analyst

Responsibilities:

• Involved in gathering the Business Requirements, Functional Requirements, Design Specifications document and the Use Case document.
• Analyzed technical specification and business specifications and created Test plans and Test cases in Quality Center Management tool.
• Created functional, integration and regression Test Cases based on use cases, Functional Requirements Documents and Design Requirements Document.
• Extensively used Informatica power center for extraction, transformation and loading process.
• Developed both positive as well as negative test cases and entered into Quality Center.
• Performed functional, system, integration and regression testing.
• Generate Test Data for positive and negative test scenarios.
• Developed manual test cases for Regression Testing based on the requirement documents.
• Documented and tracked software defects using Quality center.
• Designed and developed automation test scripts using Quick test Professional and managed testing activities using Quality Center.
• Managed shared object repository and executed the test scripts through QC by integrating QTP with QC. Analyzed test results after test run.
• Interacted with the development teams in resolving several issues.
• Worked with the development team very closely and made sure that all the defects were fixed and closed in a timely manner.
• Involved in validating User Acceptance Testing in test script.
• Worked in Agile methodologies.
• Attended weekly project review meetings with Product Management and Development team.

Environment: Quality center, QTP, .Net, XML, Oracle9i-10g, SQL, PL/SQL, Internet Explorer, Sun Solaris 2.7, Windows NT, MS Office.

Confidential, Atlanta, and GA

Quality Analyst

Responsibilities:

• Involved in reviewing business and technical requirements and translated them as test cases.
• Worked closely with the QA manager, developers and SQA engineers to understand needs, preferences, workflows, priorities, and schedules and to execute test strategies
• Created detailed test cases for both Manual and Automation according to business requirements and functional requirements.
• Formulated Test plans from Business Requirements/Function Specifications documents.
• Developed Test Cases and Test Scripts in Test Plan Manager.
• Conducted Functional, Integration, System, Regression, and Black Box Testing using WinRunner.
• Developed and executed automated Test Scripts in QTP using VBScript for Functional & Regression Testing.
• Parameterized the scripts to perform the data driven testing.
• Created library of reusable functions using expert View of QTP.
• Performed end-to-end testing on the entire system.
• Generated automated scripts for Negative testing for application Strong-Authentication. Documented test results based on expected and actual test results.
• Using UNIX for general data conversion strategies.
• Back-End Testing, database table manipulations of relational database systems by writing complex SQL queries manually.
• Reported defects about any failures during test execution process in Mercury’s Quality Center.
• Analyzed test results and created test reports for audit purposes to improve the quality of testing and process in the future releases.
• Actively participated in Status Reporting meetings.

Environment: QTP, Quality Center, WinRunner, Load Runner, XML, Windows and UNIX, QTP.

Confidential

QA Performance Testing

Responsibilities:

• Worked for clients - ‘Further Education and Training Awards Council (FETAC)’, ‘SanDisk Lighthouse SAP Implementation R1 (Performance Testing) - USA’, ‘Applied Material, USA’, ‘KPN Telecom, The Netherlands’’, ‘WHO(World Health Origination)’, ‘International Finance Corporation (IFC)
• Worked on applications - ‘SAP, ‘Oracle’
• Performance evaluation and roll out of SAP and Oracle, a web application developed using Java, Web Logic, and SQL Server
• Performance evaluation and roll out of middleware web services
• Performance evaluation and roll out of combination of web clients, web services and Batch processes.
• Evaluated Web services performance as part of different web applications performance testing
• Executed load tests using Performance center and monitored servers using Site scope monitors
• Developed shell scripts for monitoring Linux, Solaris and AIX system resources
• As part of these Performance testing assignments, coordinated different technical teams such as Development, Business, Functional testing, System support teams and individually handled all these performance testing assignments
• Working on Lombardi Team Works to find out performance parameter from Lombardi Team Work App Server
• Developing scripts using SAP GUI and SAP WEB protocol using HP Load Runner
• Developing the scripts for both SAP GUI and WEB
• Conduct test for system users by Portal through Internet Explorer (IE - Intranet and Intranet), Citrix (Internet and Intranet) and Thick Client (Direct access to SAP GUI). SanDisk does not support Direct SAP GUI access. However performance testing shall be carried out on this access for reference purpose
• Run the script in Controller providing various load or different number of V-user.
• Measure the traffic emulation simulate from Milpitas, Israel, China, Taiwan and Japan regions
• Developing the scripts using Oracle NCA and Oracle web 11i protocol
• Oracle Procurement (PRT) and Travel (TRL)
• Developing scripts for module Procurement and Travel using HP Load Runner
• Developing the scripts using Oracle web Application 11i protocol
• Developing the scripts for both self service and professional form

Environment: Win Runner, Load runner, Test Director, QTP, Java, Oracle, UNIX, Windows, IE, XML, HTML, Web sphere.