SUMMARY:

• Around 7 Years of extensive experience in Software Development Life Cycle (SDLC), QA Life Cycle, Software Quality Assurance (SQA) and implementation of various Client/Server and Web based applications using Agile, Waterfall methodologies.
• Solid expertise in Performance Testing with an excellent working experience on HP LoadRunner.
• Excellent experience on Requirements Gathering, Load Modeling and Report Analyzing for Performance Testing.
• Train and setup HP Loadrunner (performance /Load / Volume) test environment
• Excellent experience in developing complex performance test scripts for a variety of protocols.
• Excellent knowledge and experience on creating Test Plans Test Strategy and Test Cases documents and their execution - manual as well as automated process.
• Extensive working experience on Servers Monitoring with the help of Sitescope, Mercury Diagnostic, Perfmon and BMC.
• Wide knowledge on Unit Testing, Integration Testing, Regression Testing, System testing, and UAT with Black Box testing methods.
• Experienced in automated testing tools like Load Runner Quick Test Pro and Test Director, Quality Center &, Clear Case, and Clear Quest.
• Strong working experience and knowledge on applying HP Tools like ALM, Load Runner, QTP and Quality Centre.
• Strong skills and working experience in different types of Performance and Reliability testing (Load, Stress, Endurance, Capacity, Volume, Scalability, Reliability etc) by using Load Runner.
• Excellent working experience in a fast-paced environment using agile methodologies.
• Knowledge on Performance Tuning Activities.
• Managed performance across the application lifecycle buy using Application Performance Management tool suite.
• Used APM for monitoring purpose of web application on JAVA and .NET platform.
• UsedWilyIntroscope to monitor the health of various applications
• Performed QA and pre prod monitoring with Wily Introscope.
• Defects and Bugs tracking experience with the help of various Defect Tracking Tools such as Test Director, Quality Center and Rational Clear Quest.
• Strong communication and interpersonal skills as well as a good team player, self starter and quick learner.
• Ability to work in tight schedules and on different projects concurrently.
• Proficient in writing functions to emulate real time environment for load runner scripts.
• Expert in BMC tool, worked on BMC patrol, analysis, collection, predict, installing agents on the servers for monitoring.
• Worked on capacity planning using Hyperformix.
• Setup Performance Environment and lab.
• In-depth knowledge of Planning, scripting, Execution and Analysis using LoadRunner, Performance Center, Tuning Module, and QTP, Quality Center.
• Monitored database for sessions, connection pool and memory issues.
• Experience monitoring and diagnosing application performance and/or configuration issues.
• Knowledge of Java Virtual Machine internals including class loading, threads, synchronization, and garbage collection
• Utilized various performance tools such as Oracle Enterprise Manager, pmon, nmon, top and weblogic console for monitoring database cluster contention, I/O, User, CPU activities and overall server(s) performance
• Utilized Database, Network, Application server and WebLogic Monitors during the execution to identify bottlenecks, bandwidth problems, infrastructure problems, and scalability and reliability benchmarks
• Configured and used Sitescope Performance Monitor to monitor and analyze the performance of the server by generating various reports from CPU utilization, Memory Usage to load average etc.
• Analyzed LoadRunner Metrics and other performance monitoring tools results during and after performance testing on Application server database and generated various Graphs and Reports.

TECHNICAL SKILLS:

Load Testing tool: LoadRunner 9.x, 11.x, HP Performance Center, HP ALM Performance Center,Quality Center 9.0/9.2, HP QuickTest Professional and Jmeter

Web/Application Servers: Sitescope, Perfmon, Wily Introscope, Oracle Enterprise Manager,Dyna traces, HP Diagnositics, Team Quest and WebLogic console IBM Web Sphere, BEA Web Logic 7.x/8.x/10.x, Tomcat 5.0/5.5

Operating system: Windows 2000, 2003, 2008 R2, Windows NT, AIX, UNIX, Solaris

Languages: Java, JSP, Html, Visual Basic, Oracle, C, SQL, XML, C #

Databases: MS SQL Server 7.0/2000/2005/2008, DB2, Oracle 9i/10G/11i, SQL, PL SQL, TOAD

Methodologies: RUP, Performance Testing, CMM, TQM, Quality Assurance, Agile and Waterfall

PROFESSIONAL EXPERIENCE:

Confidential, CT

Performance Engineer

Responsibilities:

• Prepared the performance & Monitoring Plan and work with the team to evaluate & fine-tune system response time to establish benchmarks & ongoing monitoring processes.
• Worked with communication technology vendors such as Akamai & British Telecom to identify issues & implement fixes.
• Worked closely with Network Support Team British Telecommunications to diagnose and fix network and application performance problems.
• Developed a comprehensive Performance Management Plan and executed all aspects of the plan. Ensured that the implementation, key user types, locations, and scenarios are assessed as part of the overall plan.
• Worked with the implementation team to identify critical business processes and key application transactions to define performance requirements.
• Coordinated all aspects of test design, planning, and execution with product vendor and service providers (British Telecommunications, HP and BMS business teams).
• Conducted Analysis of Testing Results and recommended solutions for software and infrastructure tuning.
• UsedWilyIntroscope extensively to troubleshoot application bottlenecks to dig-out which modules are consuming excessive resources.
• Setup QA and pre stage monitoring with Wily Introscope and SiteScope.
• Worked with the business team to set expectations and establish key performance benchmarks to use in end user communications as well as QA/Performance Team.
• Sets up processes to monitor application performance on a regular basis and take remedial actions.
• Ensured all Performance Work stream deliverables are delivered on time and on budget.
• Developed status reports and communicates appropriate level of detail on Testing, Results, and Issues to team members and senior management.
• Identifying the critical transactions to be load tested and base lining the performance using ALM Performance Center 11.02
• Produce performance test execution summary reports and presentations using LoadRunner Analysis, PowerPoint to the management.
• Analyze business requirements and system specifications to understand the application.
• Created process for Test scripts using LoadRunner VUGen to provide the individual steps or actions that would be taken by an actual user of the application and played back without errors with parameterization and correlation for replacing of the values that were captured during the recording of the script with different values.
• Validated test scripts to ensure that they are functioning properly.

Confidential, IL

Performance Engineer

Responsibilities:

• Involved in different meetings to gather specifications and requirements (Load Metrics, Performance Requirements, SLA, Workflows, etc) prior to testing.
• Participated and implemented agile testing practices for widely distributed teams.
• Wrote and executed Performance Test Plan and Test Cases with a standard format.
• Prepared LoadRunner automation scripts and validated with appropriate data inputs.
• Prepared the test data accurately with the help of additional sub-scripts.
• A concrete Load Model was prepared so that it would apply the exact load as per production metrics.
• Involved with Capacity Network Engineer for Shunra capture and production waiver process to analyze the load against different segments of production network.
• Identifying the problems, prioritizing them and communicated the bugs to the developers using Bug Tracking Tool Quality Center.
• Prepared different LoadRunner scenarios as per test plan.
• Executed different performance tests (Smoke Test, Baseline Test, Load test, Stress Test, Capacity Test, Endurance Test and Tuning Tests).
• System resource utilization (CPU, Memory, Threads, etc) were monitored with the help of wily Introscope, Sitescope and Perfmon.
• Monitored and managed performance across the application lifecycle by using APM tool suite.
• Worked closely with the Performance Engineers to determine if the proposed architecture can handle current and anticipated production volume.
• Analyzed the report and validate that the forecasted load levels can be reached with acceptable response times of Open Pages for given functionalities.
• Found out the breakpoint for the Product (number of users, the application can support without degrading the performance) using Stress test.
• Found out the stability of the application (if the system is away from the memory leaks), using the Endurance test (the test would run for the longer duration).
• Verify that the performance of the Web Servers and Application Servers are within the acceptable limits and offer results that meet the requirements set forth.
• Identified the specific system component response times in order to troubleshoot performance bottlenecks.
• Organized and presented the performance test result analysis and documented in appropriate location.

Confidential, IL

Performance Engineer

Responsibilities:

• Involved in gathering business requirements, studying the application and collecting the information from developers, BA’s and writing the test plan for WebLogic and WebSphere Portal applications
• Analyzed System Usage by reviewing the user profile, transaction profile, system resource usage diagrams and designed performance, stress, Endurance tests
• Hands on experience in using LoadRunner, HP Performance Center, Quality Center and Team Track
• Performance testing Experience in J2EE applications by using HTTP/HTML, Web Click &Script Protocols
• Involved in writing Test Plans for the above applications by incorporating Performance Testing Objectives, Testing Environment, Workflows to be tested, Risks, Test Scenarios, Explanation about the Tools used, Schedules and Analysis, Monitors and Presentation of results
• Work with Clients’ business test leads, network engineers, system administrators to properly create a test environment to suit their various applications and environments
• Train and setup HP Loadrunner (performance /Load / Volume) test environment
• Used J2EE based application servers, such as WebSphere and WebLogic.
• For monitoring used HP Sitescope and wily introscope at the serer level.
• Experience in profiling software to identify performance improvements.
• Involved in troubleshooting errors and contention related issues with J2EE based applications.
• Expert in supporting performance analysis initiatives.
• Expert in Middleware appliances
• Extensively used various protocols like Web, Citrix, Java, Web Services and Winsock protocols.

Confidential, VA

Performance Test Analyst

Responsibilities:

• Ensure the compatibility of all application platform components, configurations and their upgrade levels in production and make necessary changes to the lab environment to match production
• Responsible for developing and executing performance and volume tests
• Involved in analyzing, interpreting and summarizing meaningful and relevant results in a complete Performance Test Report.
• Work closely with software developers and take an active role in ensuring that the software components meet the highest quality standards
• Used Virtual User Generator to generate VuGen Scripts for web protocol. Ensure that quality issues are appropriately identified, analyzed, documented, tracked and resolved in Quality Center.
• Developed and deployed test Load scripts to do end to end performance testing using Load Runner.
• Tested application in Citrix server using Citrix protocol and monitored Citrix server through PerfMon.
• Implemented and maintained an effective performance test environment.
• Identify and eliminate performance bottlenecks during the development Lifecycle.
• Accurately produce regular project status reports to senior management to ensure on-time project launch.
• Also involved in testing XML services as a part of Performance testing using vUgen and SoapUI
• Used to identify the queries which were taking too long and optimize those queries to improve performance
• Investigate and troubleshoot performance problems in a lab environment. This will also include analysis of performance problems in a production environment.

Confidential, White Plains, NY

Performance Tester

Responsibilities:

• Worked closely with Business Analysts and Developers to gather Application Requirements and Business Processes in order to formulate the test plan.
• Complied with the existing and established test processes and methodologies
• Involved as a Performance Testing Analyst for establishing the Individual Benchmarks and Baselines for a number of Applications
• Performed Load Runner script correlation using manual techniques without relying entirely on the Correlation studio feature Involved in performing volume testing based on the production volumes and cycles.
• Monitored different Web servers/Db Servers/Application Servers logs during test execution.
• Performed extensive correlation in .NET and Java based applications
• Deeply involved in Unit Testing, Integration Testing, Performance Testing, System Testing and UAT Testing.
• Used HP SiteScope for Infrastructure monitoring.
• Logged and tracked defects in HP QC and Participated in defect triages.

Confidential

Quality Analyst

Responsibilities:

• Standardize processes for optimum efficiency; ensure compliance to internal audit, ISO norms for all processes and sub-process.
• Executed Brand and Logo Project in Agile methodology using SCRUM.
• Published Proof of Concepts on Functional and Supplier Evaluation.
• Wrote structure code using VB Script in QTP to enhance the power of automated scripts to handle logical test cases.
• Developed an Automation Framework and User Defined Functions Library with reusable VBScript functions using QTP.
• Gave Presentations to Business Heads briefing Project Scope, Functional details,
• Prepared Business Artifacts (Use Cases, Business Requirement Document, Functional Specification Document, Process Flows, Activity Diagrams, UML Diagrams)..
• Defect logging and tracking the status of defects in Defect tracker (Radar) during UAT phase in all the Agency resulting in less defect slippage in GOLDen application.
• Follow and adhere to Standard Operating Procedures as they exist currently within the Company, conducting Requirements Walkthroughs to obtain final sign off and acceptance from stakeholders, voice and tone with customers, needs of developers.
• Handled Integration Management and set up several new applications touch points.
• Recommended improvements in service levels by benchmarking best practices.
• Facilitate smooth medical coordination right from sending a medical requisition to passing medical endorsements (end to end processing).