SUMMARY

• Seven years of diversified experience in Quality Assurance and Software testing in Telecommunication, Confidential and Health Care Management.
• Extensive experience in delivering test results for various applications in Agile Methodologies.
• Strong knowledge in Software Development Life Cycle (SDLC). Experienced in full life cycle of system development
• Experienced in leading all phases of testing life cycle which includes Unit Testing, Functional Testing, Integration Testing, System testing, User Acceptance Testing and Regression Testing.
• Experience in backend testing of EDI 837 (Institutional, Professional, and Dental) - X12, and XML files.
• Extensive experience in QA Methodologies, preparing Test Plans, writing Test Cases and executing them; performed Defect Reporting and Tracking throughout the entire defect life cycle.
• Experienced in Manual and Automated testing using HP Interactive Tools like QTP and HP Quality Center.
• Hands on experience in defect tracking tools like Quality Center, Test Director, Star base, Quick base, Team Track & Clear Quest
• Extensive experience working in UNIX and Oracle Environment.
• Strong working experience in preparing the test plan, test run and managing the test run effectively using the HP Quality center.
• Excellent in performing Database Testing by executing SQL and PL/SQL queries
• Experienced in Testing of Stand-alone, Client/Server and Web based applications
• Build positive relationship and trust over time through strong on-time delivery, high quality, continuous innovation and by exceeding expectations
• Excellent verbal and written communication skills and knowledge of good documentation practices which proven to co-ordinate with team to get efficient results and also Capable to adopt and learn new tools, techniques and approaches.

TECHNICAL SKILLS

Operating Systems: MS-DOS, Windows Family, Linux

Methodologies: SDLC, UML,, Waterfall, JAD,STV,ESDM

Modeling Tools: Mercury Quality center, MS Visio, Rational Clear QuestDatabases: MS Access, SQL, DB2

Testing Tools: Win runner, Load runner, QTP, Quality Center, Test Director, Rational Requisite Pro, Rational Test Manager, Rational Rose

Languages: C, C++, SQL

Web Technologies: HTML, XML, CSS, VB Script

Development Tools and Applications: MS Word, InfoPath, PowerPoint, Excel, Outlook, Project, Adobe Reader, MS Visio

PROFESSIONAL EXPERIENCE

Confidential, Boston, MA

QA Analyst

Responsibilities:

• Created Test plan, Test Scripts based on Functional Requirement Specifications.
• Responsible for translating the business rules, system documentation into test conditions and test cases.
• Reviewed test plan and developed manual test cases and automated test scripts, conducted tests as assigned.
• Involved in preparation of Uses Cases and Traceability Matrix.
• Tracking, Maintaining and documenting the defects in bug tracking tool.
• Wrote test cases for testing the HIPAA compliant rules.
• Tested legacy system HIPAA Transactions and Code Sets Standards (835,837,834,and 270,271,276,277)
• Tested the application based on the state specific situation analysis and provided test script to test the correct implementation of SNIP levels.
• Tested all Types of SNIP Testing for HIPAA including integrity testing, requirement testing, balancing testing, situational testing, code set testing, product or services testing, and guide-specific testing.
• Ran SQL queries and stored procedures for database testing for the verification of results retrieved.
• Performed Data Driven Test using the Test Data from Data files, Excel files.
• Used Rational Clear Quest as defect tracking management tool.
• Extensively involved in manual testing and automation testing of the Application.
• Involved in preparation of the Test Data.
• Developed Automated, Regression and Performance Test scripts for testing the application.
• Assure HIPAA EDI 4010 and 5010 with ICD-9 and ICD-10 analysis & compliance.
• Include claims and enrollment testing as well as NPI and medical coding and ICD-9 EDI testing.
• Used Rational Functional Tester for developing and executing the automated regression test scripts.
• Documented the successful or unsuccessfulcompletion of each test condition in the Test Director script repository andverified actual results against expected results for discrepancies
• Executed test scripts using Quality Center and analyzed the test results.
• Performing hourly Smoke testing and ensured that the system is up 24/7 on rotational basis.
• Entering defects during bugs found during UAT testing and assigning it to the appropriate developer.
• Used Rational Functional Tester for developing and executing the automated regression test scripts.
• Create Traceability between Requirements and Test Cases.
• Designed test cases for batch processing and capacity testing for both user requested and scheduled time frames.
• Created complex SQL queries to be executed on the Oracle Database to retrieve information and wrote Stored Procedures and Triggers in PL/SQL.
• Daily Status meetings with QA Manager. Conducted Test plan Walkthroughs.
• Performed Data Driven Test using the Test Data from Data files, Excel files.
• Responsible in setting up Bug Scrub meeting with the Developers to discuss the Issues logged in Clear Quest and its status.

Environment: QTP 9.2/10.0, Test Director/Quality Center 9.0, Visio, MS Office, Agile, ManualTesting, Automation Testing, White Box Testing, RegressionTesting

Confidential, Bloomfield, CT

Senior Quality Analyst

Responsibilities:

• Analyzed the business and functional requirements and developed Test Plans, high level Test Scenarios, Test Scripts, Estimates to facilitate the process of testing.
• Involved in weekly meetings with developers and business analysts to understand the Application logic and business process.
• Effectively managed and coordinated with the offshore teams throughout various phases of a Release.
• Involved in designing and review of Test Scripts in build phase of a release.
• Extensively used Companion guides and Implementation guides to write the test case and to test the EDI transactions.
• Extensively used SQL queries to verify the back end process and prepared test data. Involved in Manual Testing of the various reports developed.
• Executed SQL Queries to check the data table updates after test execution using TOAD.
• Managing a team of internal & external quality assurance consultants to develop test cases, test scripts.
• Partnering with Business Users in a collaborative effort to design the test strategy and execution.
• Developed Master Test Plan, Test Strategy report, Bug Summary report.
• Preparing Functional Test Plan, Performance Test Plan & Performance Test Strategy approach document.
• Preparing Test Strategy ensuring it is updated and baseline to reflect changes to the project risk profile, schedule, testing processes
• Performed impact analysis whenever a new Change Request is released.
• Wrote Test Cases and Test Scenarios based on the Functional Specification and technical Specification and documented in Mercury Quality center
• Validate EDI Claim Process according to HIPPA compliance.
• Prepared Traceability Matrix to review the requirements and Test Case coverage.
• Performed the Peer Reviews for the Test Designs and suggested required modifications
• Designed, Communicated, and enhanced QA testing plan for the application.
• Performed back-end testing by extensively using SQL commands to verify the database integrity.
• Created and maintained SQL Scripts to perform back-end testing on the oracle database.

Environment: Rational Unified Process (RUP), Mercury Quality Centre, NCPDP, Oracle 10g, VB script, Crystal reports, ANSI X12, JavaScript, Java HTML, XML, SQL, PLSQL, Informatics, HIPAA, EDI, UML, MS Office, Windows XP/2000

Confidential, Richmond, VA

Senior Quality Analyst

Responsibilities:

• Implemented the SDLC for the developing life cycle and followed the Standards process in the application.
• Responsible for software testing activities including creating Test Plans, Test Cases, Test Scripts and Test Strategies, Execution of tests and reporting defects.
• Developed RTM - Requirement Traceability Matrix, Test Matrices and reported the defects.
• Prepare daily, weekly and phase ending status reports.
• Prepared Test Cases based on business requirements and business rules for HIPAA EDI Transaction 276/277, 270/271, 837/835.
• Conducted Back-End Testing Using SQL Commands.
• Prepared test cases for HIPAA 5010 837 (Institutional, Professional, and Dental).
• Extensively used SQL statements to query the Oracle Database for Data Validation and Data Integrity.
• Involved in daily scrums and monthly sprints /product review meetings.
• Involved in writing and testing complex SQL queries.
• Extensively used SQL statements to query the Oracle Database for Data Validation and Data Integrity.
• Involved in positive and negative testing, Security, Integration, functional, regression testing, and GUI testing on each build and version of the application
• Involved in UAT and End to end testing designed, scheduled and executed test plans within the predefined timeframe
• Performed Transaction, Navigation and User Interface testing.
• Involved in UAT and coordinating with users while performing User Acceptance Test.
• Creating Test Plan and Test cases using Mercury Quality centre.
• Involved in reporting defects using Quality Centre as defect-tracking tool.

Environment: Rational Unified Process (RUP), Mercury Quality Centre, NCPDP, Oracle 10g, Business Objects, ANSI X12, JavaScript, HTML, XML, Lotus Notes, SQL, HIPAA, EDI, UML, MS Office, Windows XP/2000, Java/J2EE.

Confidential, Silver Spring, MD

Software Quality Assurance Analyst

Responsibilities:

• Designed and executed Test Cases, generate Test Scripts and Test scenarios As per business Specifications.
• Involved in life cycle of QA methodology starting from planning, capturing, creating, executing reporting and tracking the defects using Quality Center.
• Validate EDI Claim Process according to HIPPA compliance.
• Tested HIPPA regulations in Facets HIPPA privacy module.
• Designed, Communicated, and enhanced QA testing plan for the application.
• Performed back-end testing by extensively using SQL commands to verify the database integrity.
• Created and maintained SQL Scripts to perform back-end testing on the oracle database.
• Involved in FACETS Implementation Testing, involved end to end testing of FACETS Billing, Claim Processing and Subscriber/Member module.
• Enhanced test cases and test scripts to meet new functional requirements as per Changes in business requirements.
• Involved in creation and maintenance of Test Matrix and Traceability Matrix.
• Manually Conducted Positive and Negative testing.
• Analyzed test results using reports and graphs generated in HP Quality Center.
• Worked on Quality Center in setting up and Customizing Project entities for Defect Module Screens.
• Walkthrough on all of test cases and coordinated on all testing resources.

Environment: Water Fall, Manual testing, Quality Center, CMS, UB04, Mercury Quality center, Web logic, SQL, Crystal reports, ANSI X12HP

Confidential, Houston, TX

Quality Analyst

Responsibilities

• Participated in walkthroughs and reviewed the business requirements and followed with the Business Analysts and worked towards the resolution of the specification issues.
• Created test cases and executed test scripts using Test Director.
• Involved in performing various levels of testing like Unit Testing, System testing, Integration testing and Regression testing.
• Performed Manual Testing of the application as well as identified the critical test scripts to be automated.
• Performed Data driven testing using multiple test data inputs with QTP and spreadsheets.
• Conducted various management activities by analyzing and verifying test results, providing status reports.
• Responsible to oversee day-to-day activities, provide support, and facilitate problem resolution for a team of Software Quality Assurance Engineers.
• Assisted Business team with planning, coordinate and execution of User Acceptance Testing.

Environment: Windows NT/2000, Oracle 10g, SQL / PL SQL, JAVA, Test Director 8.0, QTP 8.2, Load Runner 8.0.

Confidential

QA Analyst

Responsibilities:

• Involved in preparing the functional specification using the requirement specification.Prepared Test Plans and Test Cases.
• Involved in manual testing of the Web Pages by executing the Test Cases.
• Involved in conducting Unit, System, Functional and Regression Testing.
• Interacted with developers regarding bugs.
• Executed SQL queries to perform the Backend Testing.
• Wrote Test cases for Functionality, and Acceptance testing of the software. .
• Performed Integration and Regression Tests using test plans and created the regression test suite.
• Prepared test data for positive and negative scenarios to ensure the functional testing as documented in test plan.
• Performed Parameterization for using various data to test the application.
• Dealt with technical issues in production.
• Created bug reports, verified bug fixes, logged bugs into Bug Tracking System, Bugzilla and Presented progress of the testing process at status meetings.
• Prepared documents for the QA managers and project managers regarding the progress in the testing effort.
• Performed End to End test to ensure quality of the User Acceptance Test (UAT).