SUMMARY

• Deep understanding of Quality Assurance Methodology relative to Software Development Life Cycle (SDLC)
• Good understanding of various software development models like Waterfall and RAD.
• Domain knowledge of the Mortgage industry, Finance and Telecom.
• Experience in writing System test plans, defining test cases, developing and maintaining test scripts and Documenting all phases of QA process
• Experience in Manual testing (GUI Testing, Functionality Testing, Integration Testing, System Testing, Field Validation Testing, Regression Testing, Backend testing, and End - to-End Testing) of Client-Server as well as Web Applications.
• Experience in creation of Test Plan and executing Test Cases based on Design document and User Requirement document for testing purposes
• Experience in Windows, Web, and Mainframe based application automation.
• Solid test lead experience and adept at managing and delegating teams both big and small.
• Exposure to Object Oriented Design using UML and RUP (Rational Unified Process)
• Managed documentation of projects; Requirement Traceability Matrices (RTM), Risk Management plans, updated the requirement repository and provided status of documents to PMO team and release team.
• Excellent at coordinating extensive communication networks and involved in facilitation of joint application design (JAD) sessions, brainstorming sessions and interviews.
• Expertise in Black box testing methodologies on applications developed under Windows 2000/NT/XP and UNIX.
• Experience in SQL, DML, DDL, writing complex SQL and testing scripts for Backend Testing against relational Databases including Datawarehouse systems.
• Experience with writing SQL queries for data validation and data integrity testing.
• Working knowledge in UNIX shell scripting
• Proficient in using various automation tools like Winrunner, QTP, LoadRunner, TestDirector, and Quality Center.
• Excellent knowledge of Test scripting language like VB Scripting.
• Experience of producing Test Metrics and Project Progress Reports.
• Adept in creating UAT cases and scripts; and conducting User Acceptance Testing (UAT).
• Exposure to QA principles like SEI CMM Levels, ISO 9000, Configuration Management, and Change Management.
• Expertise with Bug Tracking Tool such as Quality Center.
• Highly motivated, detail oriented, and ability to work independently as well in a team, with excellent technical, analytical and communication skills.

TECHNICAL SKILLS

Testing Tools: Mercury Quick Test Pro, WinRunner, TestDirector, Load Runner, Quality Center.

Platforms: Windows 2000/NT/XP, UNIX (Shell), XML

Databases: Oracle (8i, 9i, 10g), Sybase, SQL Server 2000, MS-Access.

Query Tools and Languages: TOAD, SQL*Plus, PL/SQL

Languages: C++, VC++, VB, Java, HTML, DHTML

Others: Microsoft Office Suite, ASP.

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

Sr. QA Analyst

Responsibilities:

• Managed requirements, test cases and test scripts using Quality Center.
• Conducted test case walkthroughs with Development and Design teams.
• Designed and executed positive and negative test cases.
• Interacted with Database Administrator and Network Administrator to resolve application issues.
• Created and executed SQL queries to fetch data from an Oracle and Sybase database server to validate and compare expected results with those actually obtained.
• Wrote and modified required UNIX scripts and other SQL validation scripts, and wrote scripts in SQL/PLSQL to validate the outputs.
• Regression tests were scheduled and performed on every Release and build using QTP.
• Attended regular meetings to review the test cases and test plans.
• Wrote and implemented Test plans and Test strategies based upon the Software Requirements Specifications.
• Supervised the execution of Test Scripts and ensured all defects are logged in Quality Center.
• Designed positive and negative test cases and executed those manually using Black Box testing techniques.
• Designed and executed automation test scripts for functional and regression testing using QTP.
• Enhanced the automation scripts by adding several checkpoints, transactions, recovery scenarios etc.
• Created Data Driven Tests in QTP for a large set of test data and verified ETL mapping documents for data models and business requirement logic for various releases.
• Used Quality Center for bug tracking and defect management.
• Conducted test case walkthroughs with the Development and Design teams.
• Performed backend testing to test the validity of the data in the reports using SQL queries on the database.
• Participated in UAT and interacted with the users to address their issues.
• Weekly status updates to project manager regarding test team progress.
• Participated in various meetings and addressed Enhancements and Modification Request issues.
• Maintained Test completion Report to inform rest of the team members about Defects (Open, Postpone, Close) at Release level.

Environment: JSP, JavaScript, HTML, TOAD, XML, Oracle 9i & 10g, SQL, Quality Center, Quick Test Professional, LoadRunner, Windows NT, Microsoft Office Suite.

Confidential, Shelton, CT

Sr. QA Analyst

Responsibilities:

• Wrote Test cases for manual testing according to the SRS with the help of Test Plan.
• Prepared the Test Scenarios from the Use Cases.
• Performed Manual Testing, Negative Testing, Positive Testing, Interface Testing, System Testing
• Involved in Black box, Regression testing of the application and performed the Functionality Testing
• Reviewed test assignments, developed test plan and scripts, and conducted tests as assigned.
• Conducted Regression testing using Quick Test Pro.
• Developed and executed various Manual Testing Scenarios and neatly documented the process.
• Performed Front-end Integration testing with back-end Oracle database by using SQL queries.
• Performed Back-end testing by using SQL statements for the purpose of database integrity.
• Responsible for testing the back-end functionality and UI for all the billing, accounting and mileage subsystems.
• Used Modify, Execute, update SQL testing scripts for Back-end testing
• Used Quality Center for Test planning, Test execution and Defect tracking
• Reported defects and tracked bugs using Bug tracking tool.
• Participated in Review meetings every week coordinating with the development team
• Interacted with developers for all stages of the Testing Life Cycle
• Extensively used MS Office tools in documenting and reporting errors with screenshots in Quality Center.
• Involved in writing Equivalence class partitioning and Boundary value test cases.
• Participated in weekly meetings, conferences and walk-through to understand the business and testing requirements and to plan the testing process on a regular basis

Environment: UNIX (Shell), Oracle 8i/9i/10g, SQL, TOAD, Load Runner, QTP, ASP, Windows 2000/NT, Quality Center, QTP, MS Office Suite.

Confidential, Herndon, VA

QA Analyst.

Responsibilities:

• Analyzed user requirements document for companywide reports by communicating with end users and developers.
• Created and executed manual and automated test scripts using QTP and Load Runner.
• Performed Functional and System test by following the standards marked in the design documents.
• Conducted Functionality testing and GUI testing using QTP.
• Worked with development team to understand assigned modules/new product features for the purpose of developing test cases.
• Extensively executed SQL queries on the database using TOAD to validate the results on the front-end as well as back-end.
• Performed process, count and data validation while performing Back-end testing.
• Performed execution of test cases manually to verify the expected results.
• Involved in Regression, Back-end, Functionality and Security testing.
• Attending weekly meeting and walkthroughs for project updates.
• Identified and documented all issues and defects to ensure application software functionality.
• Participated in discussion of Enhancement and Modification Request issues.
• Load and Performance testing was done using Load Runner.

Environment: TOAD, Mercury Quality Center, Load Runner, XML, QTP, Oracle PL/SQL, Sybase, Windows NT, UNIX, Microsoft Office Suite.

Confidential

QA Analyst

Responsibilities:

• Involved in preparing the functional specification using the requirement specification.
• Prepared Test Plans and Test Cases.
• Involved in manual testing of the Web Pages by executing the Test Cases.
• Involved in conducting Unit, System, Functional and Regression Testing.
• Interacted with developers regarding bugs.
• Executed SQL queries to perform the Backend Testing.
• Wrote Test cases for Functionality, and Acceptance testing of the software. .
• Performed Integration and Regression Tests using test plans and created the regression test suite.
• Prepared test data for positive and negative scenarios to ensure the functional testing as documented in test plan.
• Performed Parameterization for using various data to test the application.
• Dealt with technical issues in production.
• Created bug reports, verified bug fixes, logged bugs into Bug Tracking System, Bugzilla and Presented progress of the testing process at status meetings.
• Prepared documents for the QA managers and project managers regarding the progress in the testing effort.
• Performed End to End test to ensure quality of the User Acceptance Test (UAT).