SUMMARY OF WORK EXPERIENCE

• 8+ years of experience in Software Functional and Non Functional Testing - includes Test Planning, Test management, Estimation, Test lead activities, preparation of Test Requirements & Test Cases, Peer reviews, designing Requirements Traceability matrix, Test Execution, Defect Reporting and Tracking activities, Test Automation, Web services testing and SQL Database testing.
• Strong experience in Leading QA Team and led testing efforts in two projects, managing 2 to 3 test analysts, producing Test Strategies/Plans,allocating work, reviewing test cases.
• Hands on experience in collecting several metrics and come up with corrective measure to be presented to senior management.
• Communicated progress of testing through daily status reports including risks to my manager.
• Experience in developing scripts using Hybrid automation framework, Descriptive programming and VB Scripting in QTP. Debugging, executing automation scripts and reporting defects.
• Experience in identifying test cases for automation and developing automation test plans.
• Experience in UI, Functional testing, & developed and executed queries for SQL Database testing.
• Experience in testing Salesforce - CRM based cloud application.
• Experience in using Bizunit and Soap UI tools for Web Services - SOA testing.
• Experience of working in Agile Methodology for implementing rapid and high co-ordination environment among Development and QA teams using SCRUM model.
• Expertise in different types of testing - Black Box testing, Smoke testing, Functional testing, System Integration testing, End-to-End Testing, Regression testing, web services testing.
• Experience in bug detection, analyzing, reporting and communication with development team & client to facilitate defect triage calls as necessary for supporting defect analysis, reproduction, and resolution to get the bugs fixed. Complete knowledge of Bug life cycle.
• Performed Defect Pareto analysis for the defects logged during execution. Identified solutions for process improvement in further releases (Defect Prevention and Post release Analysis).
• Exposure to automated testing tools (QTP & Selenium - Web driver).
• Experience in using Quality Center, Team Track, RQM, Toolkit, Testlink and Clear Quest for test management, defect reporting and tracking.
• Experience with version control, configuration management and change control procedures using VSS, SharePoint and Lotus Notes tools.
• Good sense of planning, prioritizing work, time management and excellent communication skills.
• Proactively shared applications knowledge with team members and other teams by providing KT sessions.
• Conducted a lot of in-house trainings in testing while working with leading multinational software corporate giants.
• Interacted with client team, developers and other stake holders on need basis.

TECHINICAL SKILLS

Operating Systems: Windows XP/2000/2003/9X, Windows 7.

Database: SQL Server 2008/2010, DB2, Oracle 8i

Testing Tools: QTP 10.0, Bizunit tool, SOAP UI

Other Tools: Quality Center, Eclipse, Mainframes Passport Client, Team Track, Testlink, Rational Clear Quest, Rational Manual Tester, Rational Quality Manager, Hexawise, Salesforce dot com.

Version Control Tools: MS Visual Source Safe 6 (VSS), Share point, Lotus Notes

Domain: Insurance, Financial Services (Securities)

Methodologies: Waterfall model, V-model, Agile Methodology

PROFESSIONAL EXPERIENCE

Confidential, IL

Senior QA Analyst, Acting Team Lead

Tools: Toolkit, Testlink, Lotus Notes, Salesforce application.

Responsibilities:

• Created "Customer Management' user manual which covers all functional areas.
• Created and maintained following trackers: Daily Task tracker, NFR & other Requirements mapping, Requirements status, Test cases count for each requirement, Query tracker, peer review tracker, RTM sheet, Test case Execution summary, Defects Tracker.
• Guided and Mentored junior & peer resources by providing valuable inputs required for effective presentations, requirement analysis, & Test cases creation and execution.
• Task assignment to team and follow up on tasks assigned on daily basis.
• Conducted Quality Assurance activities by analyzing and verifying test results, providing status reports on daily and weekly basis to Management.
• Worked closely with other project team members to ensure that the software, farming equipment and application data function together to meet or exceed the product specifications.
• Created and maintained "Overall status" tracker which covers the following:
• Tracking# of requirements that are not testable, redundant, out of scope, onshore worked, offshore worked, Mapping to existing, partial mapping, # of test cases identified for each requirement.
• #of test cases identified per resource (Productivity), Average addition & updates.
• Designing Test Cases for the Requirements and uploaded them on to the LOTUS NOTES (for client review) and TEST LINK (Signed off Test cases).
• Peer Reviewed deliverables and provided review comments to the team.
• Assigned and Executed test cases, logged defects in Toolkit, conducted defect triage calls for closure of defects and sending test execution summary report.
• Planning and preparing test plans and testing strategy.
• Individually handled Identifying test cases for following phases: Regression, multiple iterations, Automation, and Early System test.
• Performed Test data activity for identifying the test data required with criteria for all test cases execution.
• Worked in other towers parallel with CM module.
• Received appreciations from management, onsite team & client for the test cases delivered with high quality.

Confidential

Senior QA Analyst

Tools: Rational Clear Quest, Rational Quality Manager (RQM), Bizunit tool, Soap UI, Hexawise.

Responsibilities:

• Understanding the requirements and developing Test scenario/conditions, system and Regression Test cases & Execution. Peer review of the test scenarios, and test cases created.
• Responsible to oversee day-to-day activities, provide support, and facilitate problem resolution for a team of Software Quality Assurance Engineers.
• Responsible for design of checklists for all the processes; define entry and exit criteria for all the testing functions. Maintaining test artifacts in RQM tool.
• Involved in Daily Scrums, Release planning, Pre Iteration Planning with backlog user stories review, Iteration Planning, Mid Sprint reviews discussing impediments (if any), Iteration demo reviews with retrospective, Defect triage, Pre Production and Production Deployments and UAT test case reviews in Agile methodology.
• Performed CALM-ESB System and Regression (web services testing) using Microsoft - Bizunit & Soap UI tools.
• Extensive Testing on SOA was done validating XML output messages using SOAP UI.
• Performed database testing to verify the updated data using SQL queries in SQL Server 2010 Express.
• Defect Tracking & Reporting through Clearquest throughout its lifecycle.
• Hands on experience in collecting several metrics and come up with corrective measure to be presented to senior management.
• Kept track of all the Integration, Regression and UAT defects logged during execution, and done defect Pareto analysis on the same. Prepared Pareto chart for the analyzed defects & issues, developed root causes and implemented solutions.
• Worked on various applications mentioned above and supported on many Adhoc requests for test execution. SME for L-IRIS, DMS & Genius applications.
• Guiding team whenever they encounter issues or queries and provided support in completing the tasks and drafting the status.

Confidential

QA Analyst

Responsibilities:

• Analysis of the requirements provided by the customer. Designing of System, Integration and Regression test cases.
• Daily shake downs of the Enterprise Applications. Regression testing of the ETAG requests received. Sending Status mails of ETAG items on daily base.
• Exported Requirements from Excel to Requirements module and linked them to tests created/exported to Test Plan Module and defects in Defect Modules in Quality Center.
• Designing of System, Integration and Regression test scenarios and test cases. Participated in peer reviews of test cases.
• Responsible for identifying test case for automation and developing automation test plans.
• Created automated functional and regression test cases with Hybrid framework in QTP 10.0.
• Executing automation scripts developed in VB Script using QTP and manual test scripts using Quality Center.
• Active contribution in Hybrid framework creation, debugging automation scripts, enhancements and script maintenance.
• Used checkpoints to check properties of various objects using Quick Test Professional.
• Modified the automated QTP scripts for regular release screen changes and to support regular functional changes.
• Defect tracking & reporting through Quality Center throughout its lifecycle. Creating Defect status on daily basis.
• Managing the Offshore team & assigning tasks to whole team on daily basis
• Prepared the test status report & maintained weekly status report
• Delivering Knowledge Transition to the entire team
• Maintaining trackers like Query Tracker, Billing Tracker of whole team, ETAG Item tracker, Activity tracker, etc.
• Analyzing issues, develop root cause & implement solutions

Confidential

QA Analyst, Acting Team Lead

Responsibilities:

• Understanding the business requirements and Trade Suite application.
• Preparing use cases and converting them to test cases.
• Smoke testing of new Builds and Functionalities added in Trade Suite.
• Regression Testing (Manual) of the Trade Suite Application.
• Involved in setting up test beds and setting up VM’s for the UI testing.
• Updating Test case Database as per new changes in Functional Specifications.
• Creating Weekly Status & Monthly Status Reports.
• Preparing Defects Report, Tracking the bugs, categorizing and reporting the bugs.
• Defect Management - Creating Defect Metrics, Defect Prevention Representative.
• Project Management – Creating Productivity Metrics, Team & Individual’s Productivity report, Project Completion Estimation.

Confidential

Software Engineer

Responsibilities:

• Understand the requirements and prepare test scenarios, test cases and test data
• Involved in review of test cases prepared by peers.
• Executing various Regression, and Integration Testing Cycles on different OS.
• Involved in setting up test beds and setting up VM’s for the UI testing.
• Performed database testing to verify data integrity using SQL queries in SQL Server 2008 Express.
• Involved in Estimation & created Productivity Metrics - Team & Individual.
• Creation of Weekly Status Reports (WSR) & Monthly Status Reports (MSR).
• Identifying defects and logging. Re-testing the defects once they are fixed.
• Knowledge Transfer sessions to new team members.
• Defect Prevention Representative (DPR) activities.

Confidential

Software Engineer

Responsibilities:

• Interacted with developers and business analysts to understand the requirements & prepare the Test Requirements, Test cases, & Test data. Peer-to-peer review of test requirements & test cases.
• Estimation of test requirements and test scripts based on FRD's.
• Prepared batch files using Mainframes Passport Client.
• Maintenance of test repository in Quality Center and shared drive.
• Responsible for identifying test cases for automation and developing automation test plans.
• Debugging automation scripts and suggesting improvements in script maintenance.
• Inserted various check points like Standard check point, Text check point, Image check point, Database check points to compare the current behavior of the application being tested to its behavior in the earlier version using QTP.
• Used Keyword Driven Framework and Data Driven Framework based on test case scenarios to automate regression test scripts through QTP.
• Executing automation scripts developed in VB Script using QTP, exporting test results and manual test scripts using Quality Center.
• Added Requirements in Requirements module, Linked requirements to tests created in Test Plan Module and defects in Defect Modules in Quality Center.
• Reporting and tracking the defects. Co-ordination with various stakeholders involved with project. UAT Defect Analysis.
• Prepared and delivered internal COE sessions on some key functional areas of CI application to team members.
• Attended various CoE Sessions delivered by Client, OSC & team members.
• Worked as knowledge representative (K-REP) for the project.
• Acted as SME for functional areas of CI to both Manual and Automation team.