EXPERIENCE SUMMARY:

• Working as a QA Software Engineer with 8+ years of work experience.
• Main areas of expertise are Telecommunication Networks and Operations Support Systems.
• Expertise on Inventory Management, Provisioning and Activation.
• Extensive knowledge in many practices, such as QA Methodologies, SCRUM, Agile Processes, automated/manual testing (including all phases of the software development life cycle in web and client server environments) documenting tools, diagram creation, meeting facilitation (JAR sessions, Triage, Stand - up Reviews, Demos, Project Kick-off, etc.
• Hands on experience on CRAMER, PL/SQL, HP-Quality Center, ALM, and QTP.
• 5+ years of work experience with Amdocs CRAMER Inventory Management and Provisioning System.
• Worked on CRAMER 5.x, 6.x and 8.x. Worked on Task Engine, Delivery Engine, Resource Manager, Sync Engine and Service Catalog and other parts of Cramer.
• Experience working with Alcatel 7340, 7330, 7450 and 7750, Cisco 3550, 3750 and 6509, Juniper MX480, MX960, ADTRAN TA5000 devices.
• Hands-on experience leading and participating in all stages of system analysis efforts, including requirements definition/revision, test scenario/case creation, test plan design and execution
• Hands on experience working with various Network Topologies
• Hands on experience working with Industry standard Testing tools such as Quality Center, ALM
• Good understanding of Agile Software Development Methodologies.

TECHNOLOGIES WORKED:

COTS Tools: CRAMER 5.x, 6.x, 8.x, and 9.x

Software: Java/J2EE, MS Visio, XML, HTML, SQL, Oracle, UNIX, TOAD.

Software Testing/Tracking Tools: HP Quality Center 9.2, Quick Test Professional, ALM

Telecom Hardware: Cisco 3750, Cisco 6509, Cisco 7609, ADTRAN TA 5000, Juniper MX480/MX960, Ciena3911, Ciena LE311V, Ciena 3960, Ciena 3930 and Ciena 3931.

EXPERIENCE:

Confidential, Atlanta, GA

Responsibilities:

• Worked on Service Provisioning using Service Catalog, Task Engine and Delivery Engine for Inter Nodal Links (INL), Customer Nodal Links (CNL), Link Aggregation Group (LAG), PIVOT, Ethernet Virtual Connection (EVC), User Network Interface (UNI) and Bearer Circuits (Ethernet, DS3)
• Designed detailed Test Specifications based on Business Rules to exercise the rules and the various permutations of each rule; including negative and positive testing
• Prepared the test plans, Designed and executed the test cases.
• Automated test cases using QTP for the regression testing
• Defects analysis, tracking and generating reports using the Quality Center and ALM and arranging the RCA meetings for the production defects.
• Worked on Migration and Inflight testing in different releases.
• Provided support for various testing teams in different phases of testing, like CTS triage support, UAT support.
• Developing SQL scripts for easily monitoring the status of orders and analyzing the errors.
• Worked with Developers on resolving the defects. Analyzed test results and reported the necessary corrective actions.
• Participation in the analysis and/or resolution of IT and Business issues.
• Involved in the Design reviews prepared by the teams.

Tools: Used: CRAMER6.4, CRAMER 8.0,CRAMER 9.2, ACTIVOS BPEL, CANOPI GUI, Amdocs ASMS, Weblogic 8.1,TIRKS, Oracle 10g, Internet Explorer 7.0 and TOAD.

Confidential, Minneapolis, MN

Responsibilities:

• Functional and Business Requirements Analysis to map the Cramer Inventory management system’s functionality to the Actual Business Requirements
• Generating the web reports
• Checking the accuracy of the web reports, by comparing with cramer GUI or in Database.
• Testing the Resource Manager and Sync Engine modules.
• Involved in Test planning and designing and execution of the test cases.
• Reporting and Tracking the Bugs through Quality Center.
• Writing the automation scripts using WinRunner
• Involved in migrating and inflight orders processing from Integrator to Cramer.
• Preparing the SQL’s for validating Sync Engine.
• Comparing the ISYS DB and RM DB for replication testing.
• Checking the performance of Cramer cluster instance through Wily tool.

Tools: CRAMER6.2, Quality Center 9.2, WindowsXP,Oracle10g,PL/SQL, WebLogic, and Caliber.

Confidential

Responsibilities:

• Functional and Business Requirements Analysis to map the Cramer Inventory management system’s functionality to the Actual Business Requirements.
• Checking the necessary attributes required for LIMS to process the order from OneSiebel.
• Checking the service catalog created correctly for the respective product and created the correct task engine templates for each and every stage of the order flow.
• While progressing the orders, verified tasks and jobs created by Task engine and Delivery engine, corresponding inventory establishment for particular task.
• Updating of respective jobs and tasks and corresponding updates Confidential the database side in the respective tables.
• Checking functionalities of the different tabs in the resource browser like Projects/Design Records, Service order, Locations, Devices etc.
• Tracking of the order flow Confidential each and every stage through Cramer and finding out the discrepancies in the flow and analyzing the things.
• Preparation of the Test Plans.
• Building the team and Rationing the work
• Reviewing the Test Cases and preparation of Query Register.
• Defect Entry and Track till closure through Quality Center.
• Involved in CST, CIT and IVVT.
• Fault Analysis for IVVT.
• Preparation of Automation scripts.
• Participation in client conference calls.

Confidential

Responsibilities:

• Understanding the new requirements and new features
• Writing test cases from functional specification
• Executing the Test Cases.
• Involved in Functional, Regression and Integration Testing.
• Defect reporting and monitoring
• Submitting the Weekly Report
• Conducting the Internal Audits.
• Conducting the CAM’s with in the project after every delivery.
• Participating in Inspections & Walkthroughs.

Environment: Win-NT, Java, Ejb, Oracle, WinRunner, ePMO.

Confidential

Responsibilities:

• Involved in Manual Testing
• Preparation of test cases
• Execution of test cases
• Involved in Regression testing of the application
• Involved in manual Testing.
• Writing test cases and execution
• Defect reporting and tracking