SUMMARY

• 11 years of experience in a blackbox Quality Assurance environment
• 8 years of whitebox Quality Assurance experience
• 8 years of graybox Quality Assurance experience
• 5 years of Agile experience 5 years of Scrum experience
• 5 years of experience using JIRA tracking tools
• 4 years of experience in managing in - house and outsource QA teams
• 3 years of experience in Compliance Quality Assurance
• 1 year of experience in eCommerce environments
• 1 year of experience in website testing in assisting a company in launching their gaming site, making sure application and site are functioning properly.
• Experience in testing online direct sales advertising
• Experience in testing video player and video streaming applications
• Experience testing with multiple OS and web browser versions for desktop, mobile, and tablet devices
• Proficient in testing with Apple devices, Android devices, and Windows devices
• BilingualComputer litera Able to handle high level of demandExperience in REST and SOAP web environments
• Experience utilizing record and play test automation tools with some Selenium experience
• Experience with the following environments and tools:
• Devtrack, Bugtrack, Pivotal, Asana, Flow, RedMine, Windows OS, MAC OS, iOS (mobile and tablets), Android (mobile and tablets), Agile, SCRUM, Manual Testing, Video and Audio Testing, In-App purchase Testing, and Digital Ad Media Testing

PROFESSIONAL EXPERIENCE

Confidential, Los Angeles, CA

QA Analyst

Responsibilities:

• Sole in-house QA Analyst Testing and reporting defects for desktop, tablet, and mobile versions of websites and web applications.
• Testing and confirming defects found by producers and outsource QA teams
• Managing and directing outsource QA members
• Testing on multiple browser types and versions
• Testing on various iOS devices, Android devices, and Windows devices
• Testing REST API calls
• Utilizing and maintaining defect report databases
• Conducting meetings with our off-site QA team
• Performing daily QA tasks as assigned by development and production teams
• Responsible for regression testing, maintaining and updating defect databases

Confidential, North Hollywood, CA

Lead QA Analyst

Responsibilities:

• Tested and reported defects for desktop, tablet, and mobile versions of an all-inclusive music application
• Tested and confirmed defects found by current customers on iOS applications
• Tested on an all-inclusive eCommerce billing system within the application
• Directed and delegated other QA members on various tasks
• Tested on multiple browser types and versions
• Utilized and maintained defect report databases
• Conducted meetings with off-site development teams
• Performed daily QA tasks as assigned by development teams
• Responsible for regression tests, maintained and updated defect databases
• Tested on proprietary video player applications
• Tested and reporting defects for desktop, tablet, and mobile versions of an educational website
• Tested and confirming defects found by current customers on Android and iOS applications
• Assisted other QA departments on various tasks
• Tested on multiple browser types and versions
• Tested purchasing multiple billing cycles
• Utilized and maintaining defect report databases
• Tested on proprietary video streaming and video player applications

Confidential, CA

Quality Assurance Consultant

Responsibilities:

• Tested and reported defects for multiple website banner ads and rich media ads
• Tested and reported defects for desktop, tablet, and mobile versions of websites
• Assisted other departments on various tasks
• Utilized Adobe Flash CS6 for testing banner ads
• Created test documents for website load times
• Learned and tested on Google proprietary advertisement tools
• Utilized and maintained web-based database server
• Tested websites on mobile, tablet, and desktop devices in live environments
• Tested REST API calls
• Tested video player applications on web applications
• Tested on multiple browser types and OS versions for mobile, tablet, and desktop devices as well as OS virtual machines
• Tested and reported defects for multiple online ad placements on various websites
• Created test cases for direct sales advertising
• Assisted other departments on various tasks
• Utilized web based database for reporting defects and checking progress on direct sales ads
• Found, analyzed, and reported defects to development and sales teams
• Utilized a specialized testing tool for mobile ads
• Tested mobile ads in live environments
• Utilized coding tools to check for defects in advertising coding
• Tested on multiple browser types and OS versions for mobile, tablet, and desktop devices as well as OS virtual machines

Confidential. Los Angeles, CA

Quality Assurance Engineer

Responsibilities:

• Learned how to use and maintain HP Nonstop Servers
• Performed a clean install for a Windows Server 2008 operating system
• Migrated and re-built websites from one server to another server
• Managed and performed data collections for company clients
• Learned how to use and manage HP proprietary data collection programs and websites
• Tested within SOAP UI environments
• Utilized SQL, Visual Studio, and ASP.NET to build and maintain websites
• Created user guides and manuals for various products
• Generated and packaged an executable file for consumer download
• Tested game and mobile apps
• Performed regression, functional, load and standards testing for mobile game applications
• Found, analyzed and reported software defects to software development team
• Reviewing and revising various documentation and manuals
• Reviewing and analyzing defect reports from QA teams
• Utilized working knowledge of internal database systems
• Supervising and delegating tasks to QA teams.
• Tested on multiple OS versions for mobile and tablet devices

Confidential, CA

Evaluation Technician

Responsibilities:

• Project involved a hybrid of website and video game testing in a blackbox environment assisting company in launching their gaming site making sure application and site are functioning properly
• Tested web-based gaming servers, found, analyzed and reported software defects
• Reviewing and revising various documentation
• Tested on multiple browser types and OS versions for mobile, tablet, and desktop devices as well as OS virtual machines
• Gained working knowledge of URL coding - reading basic java scripts to find and highlight defects
• Performed regression, functional, load and standards testing
• Gained working knowledge of multimedia streaming services such as Hulu and UltraViolet
• Assisted in launching a cloud gaming service
• Utilized a web-based database server
• Tested on video streaming and video player applications
• Found, analyzed and reported media defects within DVD and Blu-Ray media
• Conducted and operated meetings with clients
• Performed regression, functional, load and standards testing
• Found, analyzed and reported software defects to software development team
• Found, analyzed, and reported software defects to software development teams
• Reviewed and revised various documentation and manuals
• Reviewed and analyzed defect reports from QA teams
• Supervised and operated displays at various public functions
• Obtained working knowledge of internal database systems
• Assisted project managers, producers, and department heads with special assignments
• Conducted meetings with QA teams and producers