SUMMARY:

• Over 7 years of experience in Quality Assurance and Software Testing in Healthcare and Aircraft Industry.
• Excellent skills in writing Test Plans and Test Cases.
• Experience in testing Client/Server, Web - based Applications.
• Expertise in Bug reporting tools such as Quality Center, Rational Clear Quest and Test Track Pro
• Expert in documenting using SharePoint and TFS
• Experience in writing and executing IVR test cases
• Extensive noledge wif application such as Macess, Callidus, Siebel, Cypress and Amisys.
• Extensive noledge of deriving and developing test cases and Test Scripts based on Use Case and Use case realization.
• Proficient in manual testing of applications on both Windows and UNIX environments.
• Very good experience in Back-End Testing using SQL using various tools like SQL Developer to validate the consistency of data.
• Worked under Waterfall and Agile development methodology (Scrum).
• Maintained Test Matrix and Requirement Traceability Matrix.
• Proficient noledge in various types of Software Testing such as Unit testing, Integrated testing, System Testing, Black box testing, Positive Testing, Negative testing, Performance Testing, Volume Testing, Back end Testing and Regression Testing.
• Extensive noledge of SDLC.
• Experience wif EDI transactions wif EDI 834 (Benefit Enrollment and Maintenance), ICD9/ICD10.
• Expert in testing and validating New Benefit Designs and making sure it maps to the new Rider/Components wif the correct co-pays, and deductibles and New payable (New bank code)
• Expert in Hospital and Medical Claims Processing (Claims Entry and Readjudication)
• Excellent communication and writing skills wif the ability to adapt to new and dynamic environments.
• Good team leader, Player and can work alone wif minimal or no supervision.
• Experience working wif off-shore team.
• Ability to multi-task, prioritize and work wif time constraints while paying attention to details.
• Good problem solving, judgment, and decision-making skill

TECHNICAL SKILLS

Test Reporting Tool: Test Track Pro,On Time Scrum,Microsoft SharePoint2010 and 2007,Microsoft CRM, Insure Advantage, SQL Developer, SOAP UI,HP ALM

Operating System: Windows 98/2000/XP/NT, UNIX, LINUX

Database: Oracle, SQL Server and MSAccess

Testing Language: SQL

Operating Systems: Windows, Client Server, IV

RWeb Technology: XML, HTML, JAVA

Other: MS Office (Word, Excel, PowerPoint), Outlook, HIPAA, EDI, Facets, Amisys Advance 6.4 and 6.4.4, Share point, TFS.

PROFESSIONAL EXPERIENCE

Confidential, Miami, FL

Responsibilities:

• Creating Test Plan document as per Business Requirement Document and Design document
• Create test cases for different surrounding application (Website, Callidus, Macess, Siebel) and interfaces
• Carried out SIT, Regression and UAT testing
• Data validation and data mining
• Black box, white box, smoke and backend testing.
• Claims processing (medical and hospital) to validate New Benefit Plans, New Bank codes and ICD10 Diagnosis code and procedural codes
• Write test cases for IVR, GUI, client based mainframe applications
• Executed web base, IVR, mainframe applications
• Interface batch validations
• Create daily and weekly status report
• Co-ordinate wif SME, Business users and Developers for understanding requirements.
• Assign task to the team members and make sure they are meeting the work deadlines.
• Imported requirements into QC in MS Excel format.
• Executed test cases and Log defect in HP Quality center
• Create Requirement traceability matrix document.
• Participated in daily defect resolution meeting.
• Use SharePoint to load and documents in respective projects
• Create test metrics reports
• ICD10 remediation
• Conducted Validations for different Amisys Advance Release modules Providers credentialing, Claims and Membership, COB.

Environment: Agile, Iterative, Quality Center (ALM 11.53), Amisys 3.2.1, 6.4 and 6.4.4, SharePoint, Windows XP, MS Word, MS Project, MS Excel, MS Visio, Oracle SQL Developer.

IT System Analyst

Confidential

Responsibilities:

• Responsible for performing enrollment testing, which includes membership eligibility, billing and invoicing
• Developed (Test scenarios, Test Scripts and Test cases) based on the Requirements.
• Performed rigorous manual testing such smoke testing, Integration testing and System Testing
• Responsible for System Integration of components such as FFM, Issuer website and SOA services.
• Responsible for Creating the test cases and perform end to end test execution
• Report defects and tracking via Microsoft TFS and IBM Rational Clear Quest.

Environment: Clear Quest, SOAP UI, TFS and SQL Developer, Agile,, MS Office, Excel, Outlook, MS-Visio.

QA Tester

Confidential, Frisco, TX

Responsibilities:

• Responsible for writing the test scripts and end to end testing.
• Over 50 operations in Fleetcycle are impacted, written over 300 test cases for the impacted operations.
• Responsible for validating the web service payload according to the XSD from the WSDL
• SOAP UI tool is used to generate input XML (payload) from the WSDL. Validate XML payload for each impacted operation. The XML from each operation impacted is tan compared to the XML generated from the SOAP UI for validity.
• Bug reporting and tracking via test track pro
• Interacted wif US and Indian team for regression and UAT testing.
• Perform Functional, Regression, and Positive, Negative, Security and integration testing.
• Responsible for performing integration testing
• Performed data validation and consistency.
• Participated in weekly stand up meetings
• Maintained test matrix and requirement traceability matrix
• Perform GAP Analysis

Environment: SharePoint, SOAP UI, Test Track Pro, SharePoint 2007, Microsoft Excel, MS Office, Excel, Outlook, MS-Visio

Quality Analyst

Confidential, MINNEAPOLIS, MN.

Responsibilities:

• Participated in Business Analysis, Requirement review and Technical Specs Inspection.
• Developed (Test scenarios, Test Scripts and Test cases) based on the Requirements.
• Performed rigorous manual testing such smoke testing, Integration testing and System Testing.
• Create, Execute andmaintainover200 Test casesfor functional, UI and SharePoint Testing
• Integration Testing using XMLacross Insure Advantage and Broker portal
• GUI or functional testing wifinMicrosoftSharePoint
• Review of Requirements, Test Plan creation, Test Cases, Testing Defect trackingforMicrosoft SharePoint
• Bug reporting and tracking the reported150bugsforresolution
• Solelyresponsible for testing various sales reports, work flows and broker portal.
• Supporting the development team in reproducing the defects
• Participating in regressionand UAT testing

Confidential, Frisco, TX

QA Tester

Responsibilities:

• Experience working in a fast pace environment, coordinating testing efforts wif multiple QA, IT and business teams, analyzing business and technical requirements,
• Experience working in a mainframe environment for verification of data recorded on membership files
• Creating test scenarios from business and technical requirements
• Building detailed test plans and presenting these plans to large groups
• Perform test set up, defect management and maintenance in MS excel
• Excellent written and verbal communication skills.
• Used black box testing for working throughout SDLC & test environment.
• Wrote and executed test cases for functional, integration and regression testing
• Executed SQL Queries for Database testing using SQL Developer.
• A combination of test case results from SharePoint and bugs from Test Track Pro were used for status report to higher management.
• Involved in reviewing Business Requirement Documents and the Technical Specification
• Actively participated in Status report meetings and interacted wif Development to discuss the technical issues
• Wrote all documentation related to the product testing, managing the bug database and coordinating configuration testing
• Wrote Script for Functionality Testing
• Conducted User Acceptance testing

Environment: Windows, MS Suite, CVS, Test Track Pro, SQL, SQL Developer, Putty