PROFESSIONAL SUMMARY:

• Over 7 years’ experience in QA testing, reporting outcomes, process flowcharts and QA metrics
• Experience in developing and executing test strategies/plans and test cases for products to ensure client requirements are met and product is delivered error free.
• Participated in each phase of the Software Development Life Cycle (SDLC), Test Methodologies and implementing all phases of Software Testing Life Cycle (STLC)
• Supported each phase of defect life cycle (DLC) by proper defect management using Quality Center/ALM, Jira, Bugzilla, Clear Quest, Clear Case, RTC, Microsoft Test Manager
• Specific testing expertise includes GUI, Smoke, Web Service, Functional, Regression, System Integration, End to End, Database and User Acceptance testing (UAT) of the applications.
• Expertise in testing of web based applications\websites in various domains such as Pension services, Intranet, Healthcare, POS, Banking, Healthcare insurance, e - Commerce and CRM Application
• Knowledge of Agile/Scrum and Waterfall methodologies.
• Strong knowledge of creating SQL Queries to thoroughly test backend systems prior to release
• Experience with SharePoint web portals and web applications.
• Experience in reviewing, verifying and handling defects, bugs, errors, configuration issues
• Stay current in regards to QA/industry trends, share this knowledge with the team members
• Experience in performing Automation testing for web applications using Automation framework.
• Successfully multitask and execute multiple projects

TECHNICAL SKILLS:

Automation Tools: QuickTest Professional (QTP), Selenium

Defect Reporting: ALM 11,HP Quality Centre (QC), IBM RTC, Clear Quest, Clear Case, Microsoft Test Manager, Jira, Bugzilla

Software Tools: MS Word, MS Excel, MS Visio, MS Project, MS Visual Studio, Soap UI 5.0, SharePoint 2010

Platforms: UNIX, Windows (NT, 2000, XP, 2003, Vista), MS DOS

Programming Languages: SQL, JavaScript, Java, VB script, PHP, VB.Net, HTML, XML

Database Tools: SQL Server 2005/2008, Toad, Oracle 11g

Network Tools: Telnet, FTP, HTTP, TCP/IP, VPN Client

PROFESSIONAL EXPERIENCE:

Confidential, NYC, NY

Sr. QA Analyst

Responsibilities:

• Functional testing of web based application for pension investments and Finance
• Participate in the early phases of projects to ensure that inputs into testing process can be translated into a test plan and test cases;
• Participates in requirements gathering sessions with all functional stakeholders
• Participated in Agile meetings for grooming, Sprint planning, retrospective and daily stand up meetings
• Participated actively in definition, creation and implementation of Test artefacts under Test CoE.
• Designed the test scripts based on the user stories and performed test execution, data validation and data analysis.
• Performed Functional Testing, System Integration Testing, User Acceptance (UAT), Database Testing (Backend Verification), Web Service testing and Regression Testing using Exploratory testing techniques
• Participated in Data Masking, Data Integration, Data Sync and Data maintenance using Oracle
• Execute SQL queries to verify backend upon completion of each business process.
• Provide to new comers for SQL and Business Process Flow
• Document and communicate defects raised during testing with developers and the project team
• Worked closely with Product owners/scrum masters, developers, business subject-matter-experts throughout the development life cycle. This includes reporting test progress through daily meetings during project execution to troubleshoot and resolve defects and issues quickly
• Participated in automated regression testing using Selenium IDE

Environment: JAVA, Oracle 11g, RTC (v4.0), Firebug, Clear Quest, Clear Case, Soap UI 5.0, Selenium IDE

Confidential

Sr. QA Analyst

Responsibilities:

• Worked on Employee System Package, which was client-server project. The modules included Employee Registration, Leave and Attendance, Salary calculation, Report Generation.
• Participated meetings with IT, Business and vendor teams to review requirements, address open issues/questions, close gaps
• Participated in structured walk-through and peer reviews
• Worked with QA Lead/QA team, developers, project manager/ScrumMaster and business team to develop test plans and test cases for project
• Developed functional and UAT test plan for the system
• Review and test requirements, technical documentation, functional specifications.
• Developed test scripts, coordination with business users for UAT testing
• Develop, maintain and execute manual and automated test cases.
• Work with QA Lead and team to build library of reusable documents
• Prepared Traceability Matrix to match the Requirements with Test Cases and Test Results.
• Setup of Test data and Test accounts in SharePoint 2010 in Test Environment.
• Used Quality center for Planning, Execution, Generated various status and defect reports
• Escalated “Show Stopper Defects” to the project resources.
• Participated in walkthroughs and Defect report meetings periodically.
• Trained new team members on SQL and application knowledge as appropriate

Environment: HP ALM 11.0, SharePoint 2010, Oracle 11g, Toad, Windows XP, Java, QTP 2010

Confidential

Senior QA Analyst

Responsibilities:

• worked on integrated electronic health record (iEHR), electronic referrals, emergency room notifications and patient portals
• Involved in the walkthroughs of Software Requirements Specifications (SRS)
• Developed and executed test cases for Functional, Regression, Integration, UAT tests as documented in the test case (QC)
• Performed defect co- ordination by ensuring that defects are tracked to closure and that defect repository is kept up to date with the current status
• Provided logs for exceptions occurred by writing UNIX client side commands
• Provide and/or assist QA Lead and/or PMs with estimates for assigned projects
• Used QTP to generate automated test scripts for Regression Testing.
• Used Data Driven testing technique to test the functionality with multiple sets of data.
• Execute SQL queries to do back end verification

Environment: Unix, QTP, HP Quality Center, HTML, Oracle, UNIX, PHP and Win 7.

Confidential

Sr. QA Analyst

Responsibilities:

• Worked on RTS application which is Point of Sale (POS) application
• Developed the Test plan and involved in Test plan updates.
• Participate in the coordination and execution of release testing
• Managed Work with distributed (off-shore) testing teams
• Developed and executed manual test cases.
• Execute SQL queries to do Database testing to unsuccessful transactions
• Logged the Defects with proper priorities and severities in Jira
• Retest the fixed defects and change the status
• Work closely with the Development team to insure the effectiveness and quality of the components and systems developed

Environment: Win Vista, .NET, SQL Server 2008, Query Analyzer, Jira, Microsoft Excel

Confidential

QA Analyst

Responsibilities:

• Participated in functional testing Telecom and e - Commerce Application
• Analysed the Business and Design Requirements of the application.
• Created Test data for execution purpose
• Provide application overview and for testing tools
• Prepared/reviewed the task allocation plan with distributed (off-shore) testing teams
• PerformedFunctionality, End to End, Smoke, Integration, Regression and UAT testing
• Raise potential issues to the appropriate parties and contribute to solutions;
• Performed Regression testing when new enhancements where added.
• Facilitated Defect triage meetings for issues discovered while testing.
• Browser compatibility testing (Google chrome, Firefox, Internet explorer, Opera)
• Checked on all possible device simulators and actual devices if possible
• Network testing(Wifi, 3G, Offline Mode)

Environment: Java, J2EE, WinXP, Android/ios, UNIX, IE 6/7/8/9, Firefox, Safari, QC 9.2

Confidential

QA Analyst

Responsibilities:

• Tested a web based product which deals with Individual Health Insurance claims processing, Quotes and Billing
• Keep track of the new requirements from the Project
• Assisted in preparing and reviewing the project test strategy.
• Prepared and reviewed the functional test plan (test scenarios, conditions and data).
• Reviewed and estimated the change requests and modified the functional test plan when needed.
• Developed the test case, test data, traceability matrix
• Performed Functional Testing, Smoke Testing, and Regression Testing at various phases of Test cycles.
• Defect identification, defect analysis, logging, tracking, resolution, and reporting.
• Task status communication to QA Test Manager
• Performed major integration testing of more than 10 modules for 3 product releases
• Mentor other Testers on methodology framework testing processes and application knowledge as appropriate
• Provided the QA automation team with application functionality/ workflow.
• Retrieved / Provided of log files and batch files by writing UNIX servers side and client side variety of commands

Environment: HTML, Oracle, UNIX, Putty, Java, JavaScript and Win2000, Quality Center

Confidential

Manual QA Analyst

Responsibilities:

• Involved in testing a loans / mortgages application to adjudicate customer’s credit rating
• Performed feasibility / sanity testing for the web application involved in Interface, integration, backend and System Testing.
• Assisted QA lead in development of Test Plan and Test case
• Manage peer reviews of test cases
• Performed database testing by writing SQL commands
• Performed regression testing for the application for new releases using QTP.
• Define the defect Tracking Process using Quality Center
• Used HP QC for test management, defect management and requirement traceability
• Performed UAT testing at client site.

Environment: QTP, Quality Center, Query Analyzer, SQL Server 2005, DB2, VB, HTML, Java

Confidential

Software Tester

Responsibilities:

• Performed Smoke, Functional and Database testing.
• Selected Regression Test Cases for developing automation test scripts using QTP.
• Log defects with appropriate details using Bugzilla in order for developers to understand the nature of the deficiency.

Environment: PHP, HTML, SQL Server 2008, SQL Query Analyzer, QTP 8.2, Bugzilla