SUMMARY:

• Experience performing Functional end - to-end testing on Marketing Programs for Microsoft Office 365 Group on Marketo (Marketing Automation Software).
• Responsible for writing and executing test cases for various Marketing programs/Live sites for different locales/languages (Localization), signing off QA on the same before going Live/Production.
• Experience working on cross-browser testing to verify compatibility of live pages on different browsers.
• Experience in performing Functional Testing to evaluate features like Action center, Push notifications, Personalization, Lock screen settings on Mobile Phone and Tablet.
• Experience in performing end-to-end manual ad hoc testing on various types of Phones to determine the compatibility of mobile applications on the latest version of Operating System.
• Worked on SQA methodologies such as requirements definition, software design, coding, source code control, code reviews, software configuration management,testing, release management, and product integration.
• Contributed to the Windows core team for the recent OS release by providing good quality bugs, timely regressions and upgrade scenarios.
• Responsible for sign off on the release with respect to Functionality verification of Action center and Personalization features.
• Ability to handle multiple tasks and work independently as well as in a team.
• Quick learner of new applications and tools.

TECHNICAL SKILLS:

Issue Management Tools: Visual Studio Online

Web Technologies: HTML, SGML/XML, Web Testing, Litmus, Linux, Python, selenium

Database: Familiarity with SQL

OS: Windows 8/8.1/10

PROFESSIONAL EXPERIENCE:

Confidential

Software Test Engineer

Responsibilities:

• Owned and Performed Functional end-to-end testing on different marketing programs on Marketo for Office 365 group.
• Experience in writing and executing test cases for the Landing pages, Thank you and Email pages for different programs in Office 365.
• Monitor lead activities and alert Integration teams for any routing issues to CRM.
• Experience using Litmus for testing the web pages for browser compatibility.
• Responsible for signing off on all QA activities related to Pre-sales Marketing team.
• Coordinating with Program Managers, Project Managers and Builders in the team to come with Test plan and Test cases.
• Performed Localization testing for Marketing programs for different locales/languages.
• Reported bugs to Developers and Builders and performed Regression testing to verify the bug fix.

Confidential, Bellevue, WA

Software Test Engineer

Responsibilities:

• Owned and Performed testing of several E2E scenarios on Phone and Tablet to verify functionality, reliability and performance on various OS builds.
• Executed a number of Use cases for Windows core features on various builds on Phone and Tablets to verify the stability.
• Reported several good quality bugs, including many P0s, by providing clear and concise reproduction steps and videos. Capturing log files using internal tools and scripts for bug analysis.
• Collaborated with Principal and Senior Dev leads of multiple teams on a daily basis to repro, track, verify and close bugs.
• Verify the fixes of the blocking bugs before the build is flighted/shipped.
• Queried VSO on a daily basis to retrieve bugs that are related to my feature areas and following up with the Developers to track the fixes and verifying the same.
• Performed Upgrade testing to new OS version on Mobile devices to verify if various settings, applications are persistent after upgrade.
• Performed Bug triage which includes investigating, reproducing bugs to the developers and re-pathing to correct owners as necessary.
• Created and used Virtual Machines using Hyper-V and internal tools.
• Analyzed user feedback (data mining) from VSO, categorized and promoted them to the right Quality Engineers and Product Managers.
• Reported status of test passes and summary of user feedback to Principal leads on a daily and weekly basis.

Confidential, Bellevue, WA

Software Test Engineer

Responsibilities:

• Validating the build (OS) using prototype and retail mobile devices on various networks such as 3G, 4G and LTE.
• Experience in flashing mobile devices to the latest build.
• Performed end-to-end manual ad hoc testing on various types of Phones to determine the compatibility of applications on the latest version of Operating System.
• Tested around 400 applications including Games, Social networks, Photo apps, Music and Videos on Phone.
• Write and execute Test Cases for testing compatibility of applications on latest Mobile devices.
• Logged and tracked bugs using Visual Studio Online tool.
• Achieved quality results and demonstrated attention to detail by filing the most P0 bugs.
• Performed bug regressions on resolved bugs.
• Write Repro steps for UIF bugs, update bugs with results after regression.
• Experience in generating and analyzing device log files via Powershell/T-shell.

Confidential

Team Leader

Responsibilities:

• Partnered with technical teams to develop in house tools for quality control and scripts & tools for automation.
• Developed Test cases for internal Desktop EPD tool.
• Conducted UI and Functional testing of the desktop tool used for online publishing.
• Conducted bug triage meetings with technical team on a weekly basis to help prioritize bugs.
• Collaborated with several international clients (Elsevier etc) and revamped requirements gathering process for effective development of business requirements and the correct testing of their implementation.
• Core member of the team that was responsible for online copyediting of Scientific, Technical and Medical (STM) journals and books with very high technical content
• Served as technical lead and editor in the fast track team of Elsevier handling sensitive journals like Tetrahedron and Journal of Molecular Biology.