SUMMARY:

Over 12 years of experience in implementing department wide quality assurance processes and building highly effective testing teams. Expert in planning and implementing test strategy for critical IT application development efforts.

PROFILE:

• Installed and configured many versions of Confidential - ALM/QC/PC/QTP/Site Scope, TD, QA Automation servers.
• Installed and configures many versions of IBM - Clear Case/Clear Quest/Green Hat/Rational Integration Tester.
• Configured and Setup Actional Tools Server, Oxygen, and other 3rd party tools.
• Upgraded Test Director, Quality Center, QTP PC and ALM.
• Expert in debugging, setting SQL trace, writing OTA, API and writing custom macros.
• Customized Quality Center/Test Director modules as per industry standards.
• Expert in installing automation tools, add-ins and 3rd party connectivity tools.
• Led end-to-end testing efforts for major projects involving on-shore and offshore resources for Telecom, Health Care, Financial Services and e-commerce industries.
• Expert in test planning, test lab creation and utilizing test management tools.
• Contributed in building automation and performance testing teams.
• Programs: Web applications (Intranet, Internet/B2B/e-Business), Interfaces/middleware and client server.
• SDLC: Iterative, Waterfall and Agile/SCRUM.
• Conducted third party tool evaluation.
• Test Management, Requirements Management and Version Control tools

TECHNICAL SKILLS:

Confidential: ALM 11.5/11/QC/PC TestDirector, WinRunner, QTP, Load Runner, and Synchronizer

Empirix: e-Tester, e-Manager, e-Load, e-Reporter, e-spider, e-Monitor

Rational: Requisite Pro, Clear Case, Robot, Test Administrator, Test Manager, Performance Studio, Site Check

Compuware: QA run, QA Load, QA Director, Test Partner

IBM: CQ, Green hat

Defect Tracking Tools: Test Director Defect Tracker, e-Tracker, Track Record, PVCS, Rational Clear Quest, DDTS, eZilla, Bit-Wire and QUEST

Testing Types: Unit, Functional, System, Regression, White Box, Black Box, End-to-End and UAT

Reporting Tool: Dashboard 9.2, Crystal Reports V10, Actuate 6.0 - Advance Reporting Tool

Scripting Languages: TSL, Visual Basic, SQA Basic, and C, API, OTA

Databases: SQL 2008/2005/2003/2 k, Oracle 9.i/10g.2, TOAD

Operating Systems: Windows 2003/XP, 2K, 98/95, DOS

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

Responsibilities:

• Daily support to Technical users, Business users and End users.
• Working on best practices and building the best methods to upgrade the QC 11 to QC 11.50
• Customizing workflow depends on the project requirements.
• Involved and supporting 3 different ALM instances including 100+ projects.
• Participated in Upgrading SiteScope from & 11.22. upgraded PC 11.00 to PC 11.52
• Involved and support VMware, includes RIT Regression Testing tool, Hogan, Test Databases, ODBC, JDBC drivers’ installations and connectivity.
• Supporting IBM - CQ, Green Hat, RIT, and 3rd party tools and maintenance.
• Developed several SQL(s) to fetch the data from all different modules from all projects to populate the metrics in Excel by using SQL server Authentication.
• Supporting on Tools customization.
• Provide tool utilization guidelines to the users.
• Allocating/Maintaining VMware and installing/configuring tools.

Environment: ALM 11.0, PC 11.0, Confidential 11.0, QTP 11.00, Site Scope 11.22, CQ 7.1, Green Hat, Actional, LISA, Oxygen, Virtual Machines, SAP, Mainframe, SQL2005/2008, XP, JBOSS & SharePoint

Confidential, Bloomfield, CT

ALM 11.5 Admin

Responsibilities:

• Participated in Topology and Solutions Document status meetings on ALM 11.5 setup with business partners/project managers/project team leads.
• Authored design documents for module customization and integration with 3rd party tools.
• Created templates for ALM projects and setup privileges.
• Provided tool utilization guidelines to team coordinators/project team leads.
• Setup Waterfall, Agile, Jira, SDLC methods.
• Performed report customizations from Excel.
• Developed API(s), SQL and written OTA(s) to fetch the data from backend databases.
• Validated target data and internal reporting data.

Environment: ALM 11.5, SQL2005/2008, XP, JBOSS, VB, Excel, MS Office, Citrix, API, OTA & SharePoint

Confidential, SFO, CA

Responsibilities:

• Managed and Administrated Confidential -10, Performance Center 11, and QTP 11
• Upgraded Load Runner 9.2 to 11 and 11 to Performance Center 11 with ALM 11.
• Created projects and providing access to controllers and generators to project users.
• Performed backend testing and migration/up gradation different databases.
• Archived old and outdated projects as Confidential standards.
• Conduct status review meetings with project managers/project team leads and provided tool utilization guidelines to team coordinators/project team leads. .
• Setup SDLC workflow meetings with the project management and end users to implement in ALM/QC.
• Worked on Report customizations.
• Developed API(s) to fetch the data from ALM/QC.
• Interacted with Business Users, Developers, and Testers to resolve the issues.

Environment: Confidential -10, PC-11, QTP-11, SQL, XP, JBOSS, VB, MS-Office, SAP, Citrix, Radia API, OTA & SharePoint

Confidential, Columbus, OH

ALM Admin/Tech Tool Support

Responsibilities:

• Installed/configured Confidential -ALM-11 and developed custom Templates for Quality Center projects, Setup Projects, adding New Users, setup privileges, and customizing Defect Module within Quality Center.
• Provided the guide lines on Tools to Team Coordinators/Team Leads.
• Integrating existed helpdesk and QA defect tracking tools to Confidential -ALM.

Environment: Confidential -ALM 11.0, SQL2003, XP, JBOSS, VB, Excel, API, OTA & SharePoint, HEAT, MKS, PSNEXT

Confidential, Charlotte, NC

QC Admin/Tech Tool Support

Responsibilities:

• Managed QC 9.2, and created custom templates in QC, setup projects, adding new users, and setup privileges.
• Participated in daily meetings to resolve QC issues.
• Conducted status and QA workflow meetings with project managers/team leads on their release/cycle executions and defect logs.
• Generated and documented the Metrics, Scorecards based upon releases/cycles.
• Verified Request and Respond Data in log files, which were coming from different Database(s).
• Verified Data with the Toad Interface tool running SQL queries in the Data Base.
• Developed API(s) and Writing OTA(s) to fetch the data from Quality Center Tool.
• Developed several SQL(s) to fetch the data from all different modules from all projects to populate the metrics in Excel by using SQL server Authentication.
• Excel Macros, API(s) to generate the custom reports, after gathering the input information by using SQL(s).

Environment: Quality Center 9.2, QA, ITG, PRO, SQL2005, IIS6.0, VB, MS-Office, API, OTA & SharePoint

Confidential, Dallas, TX

QC Admin/Tech Lead

Responsibilities:

• Led/Managed QC 8.2 users, and participated in migrating QC 8.2 to QC 9.2.
• Responsible to conduct GO/NO-GO meetings with project managers/team leads.
• Lead the Test Coordinators and setup the calls/live meetings on QA/QC workflow.
• Lead the QC Project(s) Admin and conduct the daily status meetings.
• Worked closely with Development / Business teams to resolve issues and provide feedback to nail down the defect and other application issues.
• Generated CROSS Module Reports by using Crystal Reports V10 based upon the request from different projects.
• Supported STET internal tool and single/multi-project-based testing by using Performance Center.
• Pinpoints root-cause application performance problems.

Environment: QC 8.2/9.2, Confidential -PC QA, ITG, PRO, Oracle 9i.2, SQL2000, IIS6.0, Crystal Reports V10, Dashboard 9.2, SAP, Solution Architecture Manager & Windows 2003

Confidential, Lansdale, PA

QC Admin/Tech Lead

Responsibilities:

• Migrated TD 8.0 to QC8.2/Oracle 9i.2 to QC8.2/SQL2000. Participated in migrating more than 250 projects.

Environment: TestDirector8.0, QC 8.2, QA, ITG, PRO, Oracle 9i.2/10g.2, SQL2000, IIS6.0, Share Point & Windows 2003

Confidential, Ft. Collins, CO

QC Admin/Tech Lead

Responsibilities:

• Migrated QC 9.2/Oracle 9i.2 to QC9.2/Orcale10g.2.
• Participated in migrating R&D systems and over 30 other projects; using the Load Balancer architecture technology.
• Installed/Configured Confidential -QC Mercury suit.
• Integrated 3rd party tools to Quality Center such as Requisite Pro, Clear Case, Bug Zilla, Track Recorder to move existed data into Quality Center.

Environment: QC 9.2, Dashboard9.2, Bug Zilla, Requisite Pro, Clear Case, Track Recorder, QA, ITG, LDAP, Oracle 9i.2/10g.2, IIS6.0, Share Point, and Windows 2003

Confidential, Houston, TX

Sr. QA Analyst/Quality Center Admin/Tech Lead

Responsibilities:

• Participated in verifying; functionality, compatibility, reliability, security, integration of applications on Windows operating system.
• Performed security testing on routing technologies and interfacing systems.
• Expert in verifying GUI consistency against different browsers requirements.
• Created VUGen scripts and GUI scripts for Performance/Stress testing.
• Prepared test data and test analysis reports.
• Developed regression test cases for TRUE RES, TRUE COMP, and TRUE info applications
• As a QC Admin/Team Lead - Installed new QC server, which contains Application server, web server, and database server.
• Worked on different management reports such as (Daily Defects, Daily Metrics, Test Plan vs. Test Lab and combination of Requirements).
• Responsible for QA Automation servers and client machines, writing test plans, importing Test Plans into Test Director from Excel or Word of wide variety of web-based applications.
• Migrated Test Director 8.0 to Quality Center 8.2
• Test Run Reports using Actuate 6.0 from Test Director

Environment: QC 8.0/8.2/9.0/9.2 , Dashboard 9.2,Load Runner 9.x, Oracle 9i, Callidus Software .Net, SAP ECC 5.0, SD, HR, BW/BI, Share Point, Windows XP/2000/03 Server, SQL2005, SAP, Actuate 6.0, QTP 6.5, Web Logic, .Net, Web Methods Broker, JDBC, MS-SQL 7.0, IIS Server, and SMTP Server

Confidential, Herndon, VA

QC Manager

Responsibilities:

• Conducted progress meetings and resolving technical/non-technical issues.
• Provided detail structure to test plan and access to test case developers to write their test plans.
• Provided access to test execution teams
• Participated in reviewing the high-level business requirements for FIN46 processing within the Securities Cost Basis Sub ledger (SCBSL), and developed test cases for FIN46, FAS140, and MBS.

Environment: QC 8.2, Requisite Pro, Oracle 9i, Web Logic, .Net, Web Methods Broker, JDBC, Windows XP, Windows 2000/03 Server, MS-SQL 7.0

Confidential, Stamford, CT

Sr. QA Analyst / TestDirector Admin

Responsibilities:

• Responsible for multiple projects accountable for requirements trace ability, analysis, and tracking; test planning, test execution and reporting of testing results, defect reporting, and resolution for the application (JRisk, Credit Derivatives) development of Confidential .
• Led to improve QA Practices through Confidential analysis, identified, proposed, and implemented changes to software development lifecycle (SDLC) by moving into the Mercury Test Director Tool, MS-Excel, Word, and other manual methods.
• Developed a realistic and accurate performance generation model like online behavior profiling, User Demographics for Performance Testing.
• Conducted Performance Testing by creating GUI virtual users scripts to measure end-to-end response time using LoadRunner.
• Develop test plans, test scripts and also importing test plans, and Requirements for JRisk, and Curve Tool applications.
• By writing the Macros in Excel to generate the custom reports as per management (Daily Defect Log, Daily Metrics Report, Reject Log file, Ageing Report, Weekly Defect Log, and Custom Pivot Tables with charts)

Environment: Windows XP, Test Director 7.6, Win Runner 7.6, Load Runner 7.8, Java, OBS Sybase, Oracle 9i, Web Logic, EJb’s, .Net, Web Methods Broker, and JDBC

Confidential, Philadelphia, PA

Sr.QA Analyst

Responsibilities:

• Responsible for writing Test Plans, Test Scripts, Manual Testing for new builds, and Automation for Regression Testing for SIRG, Global Select (Spanish, and English) applications.
• Responsible provide training on Win Runner tool, and user/tech support to off shore (Ireland) QA team.

Environment: Win Runner 7.5, and Lotus Notes

Confidential, Silver Spring, MD

TD Admin/ Sr. QA Analyst

Responsibilities:

• Served as TD Admin/Tech Lead for General Business (Long Distance) application, and also involved in other Confidential applications such as Consumer, One-Bill, and DSL.
• Identified, and implemented process improvements as they related to the Software Development Life Cycle (SDLC).
• Continually evolved testing procedures, tools, and environments to support the dynamic demands of testing Managed and/or participated with various teams in business analysis, front-end, system architecture, and software engineering. Coordinated the system testing, Stress and Load.

Environment: XML, VB.Net, MS-SQL 2000, DB2, COM, DCOM, Adapters, Java, Java Script, VB, and Legacy Systems, MS-Project, DDTS, PVCS, and Test Director7.6, Load Runner 7.x, Win Runner 7.x

Confidential, Baltimore, MD

Sr. Software/Hardware Test Engineer

Responsibilities:

• Developed sub netting, VLSM, subnet masks, IP’s facilities, Logical Farms, Devices, reports, managing /24 subnet, and its hierarchy, and Responsible for creating and maintaining Firewall provisioning for particular devices, and to respective customers involved in developing network address space, first, and last hosts for From Network Address - To Network Address.
• Developed test strategy by analyzing the vision. Use case, architecture documentation to test web-based application consisting of UNIX (Solaris 8), SQL Server 2000, Oracle 8.i, Mac-OS9, ASP3, Visual Basic6, JSP, JDK 1.3, Java Script, HTML with Netscape, and Internet Explorer browsers posting queries against UNIX, NT, web servers. Duties include regression testing, new script development, version control, configuration, and testing.
• Served as Sr. QA engineer/Acting Team Lead for Market places, and also involved in other purchasepro.com applications.
• Lead test automation development using Rational Test Administrator, Test Manager, Robot, Site Check, Test Director, Win Runner, Load Runner, Empirix (RSW), Compuware.
• Worked with various application teams to apply industry best practices to each application’s testing strategies, and plans Responsible for acceptance testing of Market Places, Client-server systems, and its interfaces

Environment: XML punch-outs, HTML, Oracle 8.i, Compaq True 64 Servers, Visual Basic, ASP3, COM, DCOM, Java, and Java Script. MS Project, Empirix, Mercury Interactive, and Clear Quest Bug tracker.