SUMMARY:

An accomplished, dedicated and value driven individual with significant experience in the area of project delivery including complex, large - scale & global projects. Successful track record of delivering on business objectives by working with multi-functional/cross cultural teams.

AREAS OF EXPERTISE:

• IT Strategy and Planning
• Project/Process Management
• Process Reengineering
• Budgeting and Forecasting
• Vendor Management
• Software as a Service
• IT Governance
• Systems Integration
• Strategic Planning
• Risk Management
• Infrastructure Management
• HIPAA, SOX, ITIL, CMMI
• Resource Management
• Executive Presentations
• Software Development Lifecycle

TECHNICAL SKILLS:

Project management: Agile, Scrum and Waterfall methodologies, Rational Unified Process, ITIL, SWOT Analysis, Chevron Diagrams, PERT, Gantt Charts, CPM, WBS, CBS, PEST Analysis, Resource Histogram, EVMSoftware & Document Management Rational Asset Manager, Rational Method Composer, Microsoft SharePoint, Confidential Web, BMC IT Business Management, Remedy, Star Team, JIRA, Clear Quest, Governance/Quality Center/Test Director, Bugzilla

PROFESSIONAL EXPERIENCE:

Confidential, Santa Clara, CA

Release Manager

Responsibilities:

• Accountable for (a) managing complex large-scale corporate IT projects and (b) leading the corporate
• IT process improvement practice, overseeing a team of 8 to deliver data management, Software as a Service management, process management and IT governance projects.
• Currently leading the planning and implementation for strategic IT initiatives.
• Managing support and enhancement projects for Confidential project enabling Electronic Health Record system for 2 business divisions impacting 2 million users.
• Managed a team of 15 across the organization
• Negotiated contracts and secured deals with clients such as Confidential and Confidential
• Designed a service based model of documentation, resource management, change management and project management based on SOX 404 and HIPAA standards
• Managed end to end releases and processes. These include releases for software as a service (SaaS), campaigns and data migration.
• Led team of 8 to define strategy, identify process-effectiveness through assessments and develop enhanced processes, tools and .

Confidential, Campbell, CA

Process Lead

Responsibilities:

• Change execution and tracking of all assigned requests to completion.
• Preparing implementation plans, engaging resources and ensuring requests are correct including all interdependencies.
• Developed and facilitated implementation plans for complex requests and upgrades.
• Created ad-hoc RFC status reports for senior leadership
• Oversaw the Change Management function to ensure alignment and compliance with Kaiser Standards.

Confidential, Confidential, CA

Release Manager

Responsibilities:

• Responsible for UAT, DR, Prod, and other client-facing environments as well as project deploys and infrastructure upgrades
• Executed deployment according to implementation plan
• Led PM/QA status meetings with development teams, internal/external end-users and vendors assessed progress, identified red-flags, set objectives and timelines.
• Developed install plans, notified users of system maintenance and associated downtime, issued release notes. In a fast-paced environment, implemented releases to 20 large-scale production sites across the U.S. on a cycle, weekly, emergency, and large initiative basis.
• Efficiently managed the various release activities for deployment of code successfully across the enterprise.
• Ensured that development, systems services, and quality assurance teams collaborated to deliver code to the defined customer specifications and completed the projects on schedule.
• Worked with new enterprise system rollout, QA/Project Management of implementation expansion and weekly system improvements.

Confidential, San Bruno, CA

Business Analyst

Responsibilities:

• Prepared and analyzed AS-IS and TO-BE workflow scenarios, designed new process flows and documented the business process and various business scenarios.
• Collaborated with users, architects, and developers to elicit and develop both high-level and detailed application design to meet the business needs.
• Mapped Business Processes and liaised with consultants and users to ensure proper mapping and
• Seamless Interfacing.
• Worked with Business Users, Customers, Technical Team, QA and PMO to scope and prioritize Functional
• Requirements and Development Releases.
• The primary goal of Release Management and Deployment Management was to ensure that the integrity of the live environment is protected and that the correct components were released
• Ensured the deployment of releases of products were in a smooth and fluent manner.
• Refined business requirements and articulated a complete Business requirements Document (BRD) and business models.
• Workflow diagrams in MS Visio adhering to UML standards.
• Managed all documents in Rational Requisite Pro making requirements available to all team members for evolution and traceability of the requirements.
• Was responsible for the Auditing of finances in accordance with SOX governance.
• Assisted project manager in analyzing risks and assessing their impact on the project.
• Developed a project plan and generated timely status reports.
• Involved in JAD Sessions to develop an architectural solution that meets the business requirements,
• Handled the Project budget and generated Project budget forecasts for the company.
• Interacted with Technical Teams to prioritize Bugs and identify Design and Development Errors.
• Coordinated with QA team for the design and execution of test plans to ensure that business and functional specifications are tested and fulfilled and monitored UAT.