OBJECTIVE:

I seek to obtain a position as a software Quality Assurance Analyst/Tester in a company where I can use my dynamic experience in the various sectors of the economy to add to the growth of the company while focusing on High Quality Standards.

PROFESSIONAL SUMMARY:

• Over 6 years of experience in Quality Assurance and Software Testing in various industries such as Telecommunication, Healthcare, Insurance, and Banking/Finance
• Excellent skills in writing Test Plans and Test Cases
• Extensive experience in testing Client/Server and Web - based Applications
• Expertise in Automated testing tools such as Selenium, LoadRunner, WinRunner and QTP
• Expertise in Bug reporting tools such as Test Director and Quality Center
• Proficient in manual and automated testing of applications on Windows and Unix environment
• Very good experience in Back-End Testing using SQL on UNIX and Windows platform to validate the consistency of data
• Maintained Test Matrix and Requirement Traceability Matrix.
• Performed Gap Analysis.
• Proficient knowledge in various types of Software Testing such as Unit testing, Integrated testing, System Testing, Black box testing, Positive Testing, Negative testing, Performance Testing, Stress Testing, Load Testing, Volume Testing, Data Driven Testing, Back end Testing and Regression Testing
• Good working knowledge of major Operating Systems such as Windows 98, 2000, XP, Vista, 7 and UNIX
• Extensive knowledge of SDLC
• SOLID understanding of ANSI X12 4010 version 837/835
• Working Knowledge of HIPAA
• Excellent communication and writing skills with the ability to adapt to new and dynamic environments
• Good team leader, Player and can work alone with minimal or no supervision
• Ability to multi-task, prioritize and work with time constraints while paying attention to details
• Good problem-solving, judgment, and decision-making skill

TECHNICAL SKILLS:

Testing Tools: Quick Test Professional (QTP), Selenium, LoadRunner, WinRunner, Rational Team test

Bug Reporting Tools: Test Director, Quality Center, Rational ClearQuest

Databases: Oracle, MS Access, MS SQL Server

Operating Systems: UNIX, Windows 98, 2000, XP, Vista, Windows 7

Scripting Languages: TSL, VB Script and C

PROFESSIONAL EXPERIENCE:

Confidential, West Chester, PA

Test Lead

Environment: ALM/Quality Center, JIRA, QNX, Word, Excel, PowerPoint, Outlook, Windows.

Responsibilities:

• Involved in all the phases of SDLC and QA Life cycle, with timely delivery against aggressive timelines.
• Manage both offshore and onshore team.
• Conduct weekly status meeting with the offshore and onshore team and update the managers with the status.
• Prepared Test Plan, Test Cases and Test Procedures using Business requirements documented Functional requirements document of the system.
• Understand the application requirements and system design
• Prepare Test case data needs before developing the Test cases.
• Involved in performing Functionality testing, Validation testing, Negative and Positive testing, Integration testing, Ad-hoc testing.
• Analyzing the logs and escalate the issues to Developers.
• Responsible for providing the status updates to the team on daily basis.
• Prepared Traceability Matrix to show the test coverage requirement.
• Participated in daily status meeting, coordinated with the developers and Business Analysts to resolve the defects and close them.
• Support, co-ordination and responsibility of the testing activities which includes review of test cases and test conditions, walkthrough of test cases with clients.
• Status Reporting (Daily/Weekly status report, Test Summary Report and Productivity sheet).
• Test management and updating results in Quality Center.
• Prioritized and reported defects using Defect Tracking tool JIRA.
• Creating issues onJIRAand assigning the bugs to the developers for further investigation.

Confidential, Reston, VA

QA / EDI Tester

Environment: Oracle, DB2, HIPPA EDI, XML, QTP, Mercury Quality Center MS Office, Excel, Outlook, Visio, Access.

Responsibilities:

• Worked with Business Analyst and QA Lead in reviewing and analyzing the business requirements Documents and functional requirements.
• Importedpreexisting Microsoft Word and Excel-basedrequirements and testsfor analysis in MQC.
• Prepared Test Cases based on business requirements and business rules for HIPPA EDI Transaction 834, 276/277, 270/271, 837/835.
• Performed Positive and Negative Testing Manually
• Created and maintainedSQL Scriptsto perform back-end testing on the oracle database.
• Connected to SQL plus in UNIX and created and executed complex SQL queries.
• Wrote complex SQL queries to perform the Back End Testing of the Oracle database using SQL and UNIX shell commands.
• Performed Security Testing on the application
• Conducted heavy data-driven testing using QTP
• Experiences working in ANSI x12 EDI Transaction.
• Validate the date from EDI transaction.
• Authored test case scenarios in Excel spread sheet and export them into Mercury Quality Center.
• Documented the test results and reported the status of assigned test tasks and issues to project QA Lead.
• Conducted Back-End Testing Using SQL Commands.
• Extensively used SQL statements to query the Oracle Database for Data Validation and Data Integrity.
• Executed test cases found errors reported defects, determined repair priorities, did regression testing and closed by using Mercury Quality Center.
• Responsible for Performing Integration Testing, UAT testing.
• Customized Quality Center to suit the requirements of testing effort
• Monitored the Defect Tracking Process and generated customized graphs and reports for the client using QC
• Actively participated in walkthroughs and enhancement meetings
• Maintained Test Matrix and Requirement Traceability Matrix.
• Performed Gap Analysis.

Confidential, Houston, TX

QA Tester

Environment: Quality Center, HIPPA, EDI, QTP, LoadRunner, Windows 2000, SQL Server, SQL, MS Office, Visio, Excel, Access, Outlook, Oracle 9i.

Responsibilities:

• Analyzed the business requirements, functional specification and use case documents.
• Developed test plans, test cases using requirements, use cases, wire frames and design documents.
• Performed GUI and Functionality testing, Integration Testing and System Testing.
• Performed extensive manual testing of each module.
• Performed Manual Testing prior to automate testing on the application.
• Experiences working in ANSI x12 EDI Transaction.
• Involved In Testing the EDIs according to HIPPA code set 834 enrolment and disenrollment in a health plan using QTP
• Involved in testing EDIs according to code set X12 835 Claim Payment & Remittance Advice Claims processing and 837 Claim transactions.
• Executing SQL commands performed back-end testing.
• Executed SQL statements to check if the data integrity has been maintained.
• Created SQL queries for data validation.
• Performed manual Back-End testing on the application by writing complex SQL queries.
• Wrote INNER, OUTER JOINS to retrieve desired or expected data from tables of database with and without comparison operators to perform Backend testing in QTP.
• Designed the Recovery Scenarios using External Function calls.
• Inserted comments into Vuser Script in LoadRunner
• Monitored and analyzed Activities Report, Performance Reports, Cross results and merged graphs in LoadRunner
• Conducted heavy data-driven testing using Parameterization and Data Driver Wizard in QTP to test the application with different sets of data in each iteration
• Inserted Checkpoints to check for broken links, Text and standard properties of an object using QTP
• Tested user interface and navigation controls of the application using QTP
• Performed Functionality and GUI Testing using QTP
• Actively participated in walkthroughs and enhancement meetings
• Customized Mercury Quality Center to suit the requirements of testing effort
• Monitored the Defect Tracking Process and generated customized graphs and reports for the client using MQC

Confidential, Pasadena, CA

QA Analyst

Environment: QuickTest Pro, LoadRunner, Mercury Quality Center, VB, SQL, Oracle

Responsibilities:

• Analyzed application requirements and developed an exhaustive Test Plan for testing. This involved active participation in walkthroughs and inspections on a regular basis.
• Wrote various Test Cases and was involved in developing test scripts to perform automated testing.
• Tested user interface and navigation controls of the application using Quick Time Professional.
• Tested interface between application and database using Backend Testing with SQL.
• Inserted checkpoints to check for standard frame properties, broken links, text and graphic links using Quick Time Professional.
• Developed Requirements and Use Cases for Integrated Applications to support HIPAA EDI 4010 Transactions.
• Involved in Testing HIPAA 0, 271, 276, 277, 834,835 & 837) Transactions.
• Interacted with Project Developers to follow up on the modification requests.
• Performed configuration testing of the application on different system configurations with Quick Time Professional.
• Created and maintained SQL scripts and Unix Shell scripts as a part fo back-end testing on the oracle database.
• Executed SQL statements to check if the data integrity has been maintained.
• Used and created test cases/plans based on system requirements and design specifications, executed test cases and reported test results, identified potential software issues and provided relevant data points to assist debugging.
• Performed Sanity, Smoke and Security Testing.
• Performed UAT (User Acceptance Testing).
• Generated and analyzed various LoadRunner Graphs such as Transaction Summary, Throughput, Hits per Second, Transaction Response time to gain a thorough insight into the systems performance.
• Generated report documents using Quality Center to maintain a record of the bug detection and its rectification.
• Studied the Summary, Progress, Coverage and Trend Graphs in the Mercury Quality Center Module.
• Performed Regression Testing on the application after defect fixing to ensure smooth functionality of the application.
• Generated defect reports using Mercury Quality Center and presented using MS Office tools

Confidential, Marietta, Georgia

Sr. QA/Performance Analyst

Environment: Windows XP, IIS, UNIX, Java, Oracle, LoadRunner, WebSphere, SiteScope, QTP, Quality Center

Responsibilities:

• Analyzed Business Requirements and prepared Test Plans and Test Cases
• Conducted Stress and Load Testing on the application using LoadRunner
• Created Vuser scripts using LoadRunner for Performance testing
• Inserted Transaction Points to test for performance and Rendezvous Points to emulate heavy load on server
• Simulated real time scenarios using Ramp up and Ramp down options of LoadRunner
• Used LoadRunner’s Running Vusers and Network delay graphs to identify the bottlenecks
• Inserted comments into Vuser Script in LoadRunner
• Monitored and analyzed Activities Report, Performance Reports, Cross results and merged graphs in LoadRunner
• Developed automated test scripts to conduct Regression testing on the application using QTP
• Performed Back-End Testing by SQL queries on UNIX
• Conducted heavy data-driven testing using QTP
• Inserted Checkpoints to check for broken links, Text and standard properties of an object using QTP
• Tested user interface and navigation controls of the application using QTP
• Customized Mercury Quality Center to suit the requirements of testing effort
• Monitored the Defect Tracking Process and generated customized graphs and reports for the client using MQC

Confidential

QA Tester

Environment: WinRunner, LoadRunner, Test Director, Windows 2000/XP, Oracle on UNIX

Responsibilities:

• Wrote the Test Plan for testing the Online Credit Card Application System based on the Requirement document
• Developed Test Cases for automated testing and wrote the test script using WinRunner
• Conducted functionality testing manually prior to automated testing
• Inserted GUI Checkpoints in WinRunner to ensure that functional specifications were met
• Maintained the Requirements Traceability Matrix (RTM) to ensure that test the plans written covered the requirements
• Performed manual Back End Testing using UNIX
• Emulated several users by creating Vusers and projected the result for the actual system users
• Inserted Transaction Points to test for performance and Rendezvous Points to emulate heavy load on server
• Used LoadRunner online-monitors to identify and isolate problems relating to performance and Bottlenecks
• Conducted Security, Performance, and Regression testing during various phases of the project
• Investigated Software bugs and interacted with developers to resolve technical issues using Test Director
• Created Projects using Test Director Administrator
• Actively participated in enhancement meetings