SUMMARY

• Over 10 years of experience in software testing and in well acquainted with the Software Testing Life Cycle (STLC), Testing Delivery and Quality Assurance of a wide applications, including SAP R/3 4.6 applications and web based applications to ensure the correctness, reliability, integrity and usability of software.
• Prepared the Estimates, QA readiness checklist, Test plan, Weekly status reports, Defect metrics, Traceability Metrix, Test Summary Report for the Finance projects
• Extensive experience of Functional, Regression, System Testing and perform the Root Cause Analysis.
• Expertise in reviewing & analyzing FRS (Functional requirement specifications), SRS (System Requirements Specifications), Formulating detailed Test Plans, Test Cases, Test Strategy document.
• Experienced in User Acceptance Testing (UAT), Usability, Front End and Back End Testing using SQL queries and generating documents/reports to ensure data integrity and to validate reports as per business rules.
• Tested Web Applications in waterfall and Agile/scrum development processes.
• Worked closed with the development team and been part of the technical scrum team in testing the framework designs that will be used by other Scrum teams
• Expertise in planning, estimating Test activities and Executing the Test Cases and document the Test Results using Quality Center.
• Strong defect management experience. Ability to identify, define, log, track and retest defects. Ability to evaluate and analyze defects for source/root cause and provide sound analysis reporting for defect resolution using Quality Centre and Bugzilla.
• Excellent oral and written communication skills and the ability to clearly articulate to all project members and stakeholders.
• Expertise in LMS e - learning, SAP related projects, resolved customer support issues, provided production support to various clients and for other maintenance activities.
• Providing traceability across the project by analysis and review of project elements involved in traceability including requirements, testing artifacts, end-user support documentation and training materials.
• Developed scripts for Automation using Quick Test pro with BPT framework.
• Performed as Onsite Project Coordinator for Offshore test team and Implementation coordinator for major production releases.
• Ensured that any risks associated with the agreed test strategy and the system test plan are clearly documented and described to all stakeholders.
• Well versed iniPhone 4 testingandAndroid Testing
• Utilized testing knowledge and experience, to assess and advice on the practicality of testing process alternatives.
• Performed different types of testing including System, Functional, GUI, Database, Regression, User Acceptance, Exploratory, Patch and Implementation testing. Hands on experience in Soap UI Testing.
• Involved in testing web services, validated request and response XML, WSDL files, end point changes using SOAP UI.
• Worked on Testing of Assurance Web Application which uses Restful Web services

TECHNICAL SKILLS

Languages: C, C++, Java (J2EE), Visual Basic, Assembly

Operating Systems: Windows 95/98/NT,XP,Vista, UNIX

Network Protocols: HTTP/HTTPS, TCP/IP.

Internet Technologies: XML, XSLT,JavaScript, HTML.

Web & Application Servers: Apache Web Server, IIS, Weblogic

Databases and DB Languages: Oracle 9i,11g, SQL, SQL Server

QA Tools: Mercury Test Director, Quality center, Bugzilla, QTP

Scripting Languages: VB script, Java script

PROFESSIONAL EXPERIENCE

Confidential, Atlanta

QA Analyst

Responsibilities:

• Prepared the Estimates, QA readiness checklist, Test plan, Weekly status reports, Defect metrics, Traceability Metrix, Test Summary Report for the Finance projects
• Involved in the daily stand up meetings to update the status and have been part of Sprint planning and Estimation Meetings
• Prepared the Test Plan with the Test Lead before every release for the Sprint.
• Identified the Story gaps and Enhancements while executing the test cases.
• Prepared Test cases for the User stories in HP ALM and executed them.
• Defects are identified and logged in ALM for tracking and retested them after the fixes.
• The requirements are mapped to the test cases in the ALM
• Interacted with the development team and is in a vital role in testing as being part of the technical team which designs the framework that is used by other scrum teams
• Exported the defects from ALM and prepared Defect Report and also prepared the Test Summary report.
• Tracked the issues with ELMAH logs for troubleshooting to understand the failures
• Supported Automation and other scrum teams for knowledge transfer for each sprint
• Performed Smoke, Functional and Regression Testing for each sprint.
• Involved in the defect triage for the defects raised by the integration team and provided inputs and retested the defects after the fixes
• Involved in testing web services, validated request and response XML, WSDL files using SOAP UI
• Update Rally with the status on the tasks assigned for the User stories
• Have queried SQL Server to retrieve the data from various tables for analyzing and executing the test cases. Used Informatica and Toad, Visual Studio SQL server data tools, SQL server management studio extensively for data validations. The XML output files are validated.
• Execute the SSIS packages and validate the data in the tables
• In Finance portfolio, performed functional testing of the applications based on the requirements. Coordinated with the EDW team for setting up the SIT environment for QA testing.
• Trained the offshore resources and assigned the tasks, validated the test results

Confidential, NY

QA Lead

Responsibilities:

• Analyze the Functional Specification document (FSD) for various modules of the application and estimate the effort.
• Prepared the Test Strategy and Test Execution Effort with the Test Lead before every major release.
• Develop the test plan for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan.
• Formulated Test Plans, Test Cases to ensure full scale testing of all the versions of the product using ALM.
• Reviewed Test Cases for all the functional areas of the DaVita Acute Charge Capture application from product requirements and design specifications.
• Leading testing team scheduled daily review meetings with Team members and clarified testing issues.
• Interacted with developers when writing test cases for new functionality or enhancement added in a new release.
• Execute the test cases and update the results in ALM.
• Ensure content and structure of all Testing documents / artifacts is documented and maintained.
• Document, implement, monitor, and enforce all processes for testing as per standards.
• Performed Regression Testing for all the fixes and the enhancements.
• Attend the daily status calls and update the progress, issues and work on resolution.
• Involved in User Acceptance Testing (UAT) and prepared the test data for the end user to test the application.
• Provide production support and also verify the logs for trouble shooting of issues raised by the client.
• Performed Functional, System, Integration, Regression and User Acceptance Testing.
• Leading testing team scheduled daily review meetings with Team members and clarified testing issues.
• Prepared Test data and the generated results were reported and updated in spreadsheets using MS Excel. Also, prepared and updated/edited the test plan/test documentation with the QA lead for enhancements.
• Used PL/SQL developer for querying databases to accomplish testing requirements.
• Review and improve existing processes, develop, document and implement new processes in an effort towards better co-ordination between QE teams across multiple locations.
• Downloaded the APK files for Android and performed functional testing of the application on the Android devices
• Ensured that any risks associated with the test strategy and the system test plan are clearly documented and described to all stakeholders and involved in Root Cause Analysis (RCA).
• Provided backend support for application team in analyzing the server logs for any issues reported by the clients for trouble shooting.
• Extensively used Oracle SQL queries to retrieve records from multiple tables.
• Involved in Defect Management by creating and tracking the defects using Quality Center (QC).
• Extensively used tools like Quality Center, Bugzilla for test case management and defect tracking respectively.
• Involved in testing web services, validated request and response XML, WSDL files, end point changes using SOAP UI

Confidential, NY

QA Analyst

Responsibilities:

• Build the team of professionals with appropriate skills, attitudes and motivation.
• Assigning the work to the team based on the criticality.
• Provided the effort estimates.
• Prepared the Test Plan and Test cases
• Extensively used Quality Center to prepare the test cases, for execution and to track the defects
• Performed Functional, Regression and Integration Testing
• Involved in Defect Management by creating and tracking the defects using Quality Center.
• Prepared weekly status reports including identification and tracking progress of issues along with the risks associated.
• Attend weekly Team Lead meetings and project gatherings and prepared Estimates for the Test Efforts, defined test schedule and milestone.
• Extensively used Oracle SQL / PL SQL queries to retrieve the output

Confidential

Analyst

Responsibilities:

• Designed Test plans and created Test Cases keeping in consideration the effective and smooth navigation of the user accessing the web based application
• Responsible for testing all the interfaces.
• Performed Functional and Regression Testing and User Acceptance Testing.
• Verified the configuration tables & changes made to the programs.
• Run the Interface programs and verified the data consistency checks for all the interfaces based on Functional Specification document.
• Verified and validated the configuration tables for New Plans, Zip codes and Rates.
• Verified the Eligibility Matrix which shows the eligibility for the specific benefit groups, benefit plans, eligibility criteria.
• Verified the ESS (Employee Self Service) web text changes and enrollment of Plans
• Developed re-usable VBScript functions for the Application Automation.
• Identified and developed automated test scripts from manual test cases of Regression testing based on the requirement documents using QTP.
• Developed VB Script function libraries, extensively worked on Static Descriptive Programming and used Object Spy to identify the properties of the objects, Parameterization, Actions, connected Quality Center with QTP to schedule, manage and execute QTP scripts.
• Developed Test Data and loaded in Data Tables (Excel Sheets) to conduct Data Driven Testing using QTP
• Performed Automated BPT(Business Process Testing) Using Quality Center, and Quick Test Pro.
• Involved in User Acceptance Testing (UAT) and prepared the test data for the end user to test the application.
• Involved in Defect Management by creating and tracking the defects using Quality Center.
• Prepared weekly status reports including identification and tracking progress of issues along with the risks associated.
• Attend weekly Team Lead meetings and project gatherings and prepared Estimates for the Test Efforts, defined test schedule and milestone.
• Interacted with the QA lead and the project manager reporting all the test results and the important updates.

Confidential

QA Analyst

Responsibilities:

• Provided effort estimation based on the Functional Specification Document.
• Formulated Test Plans, Test Cases to ensure full scale testing of all the versions of the product using Quality Center.
• Performed Functional, System, Integration, Regression and User Acceptance Testing.
• Leading testing team scheduled daily review meetings with Team members and clarified testing issues.
• Prepared Test data and the generated results were reported and updated in spreadsheets using MS Excel. Also, prepared and updated/edited the test plan/test documentation with the QA lead for enhancements.
• Used PL/SQL developer for querying databases to accomplish testing requirements for various projects like Circuit City clear tracking data, Circuit City course completion.
• Review and improve existing processes, develop, document and implement new processes in an effort towards better co-ordination between QE teams across multiple locations.
• Ensured that any risks associated with the agreed test strategy and the system test plan are clearly documented and described to all stakeholders and involved in Root Cause Analysis (RCA).
• Provided backend support for application team in analyzing the server logs for any issues reported by the clients for trouble shooting.
• Extensively used Oracle SQL / PL SQL queries to retrieve records from multiple tables.
• Involved in Defect Management by creating and tracking the defects using Quality Center (QC).
• Extensively used tools like Quality Center, Bugzilla for test case management and defect tracking respectively.
• Performed Compatibility Testing for the application on various browser and operating systems.

Confidential

QA Tester

Responsibilities:

• Designed Test Plans and created Test Cases keeping in consideration the effective and smooth navigation of the user accessing the web based application.
• Review the Test Plan and also the test cases written by the team.
• Executed the test cases and the results are updated in the Excel.
• The automated test scripts were executed using QTP.
• Performed Functional and System Testing.
• Validated the data from the back end using SQL.
• Logged the defects and track the status and also performed Regression Testing for the fixes.
• Updated the Test Plan and prepare the test cases for all the enhancements.
• Execute the test cases for all the enhancements.
• Communicated with developers and management to ensure delivery of a quality product on time.
• Organize the status meetings and send the Status Report (Daily, Weekly etc.).
• Attend the regular client call and discuss the weekly status with the client.
• Reported the test results to the QA Lead and the Project Manager.
• Various tools like share point and VSS are used as document repository.

Confidential

QA Tester

Responsibilities:

• Wrote Test Cases, Test Plans and Test Scenarios with documentation for a web based application.
• Studied and analyzed the functional requirements and develop relevant scenarios in Test Director for the functionality, navigation, and system testing of the application.
• Performed positive as well as negative testing for robust performance of the application.
• Generated reports after analyzing results. The data was viewed and accessed using spreadsheets in MS Excel
• Prepared test data for integration testing and validated the test cases.
• Instrumental in reporting and Tracking defects/bugs to Development Team using Test Director.
• Identified, documented and monitored the defects in Test Director.
• Executing SQL and PL/SQL statements and manually verifying the data extract.
• Attend the regular client call and discuss the weekly status with the client