SUMMARY

• 7+ years of extensive experience as Quality Assurance Analyst, Mobile Tester, manual and automation testing of web and client server applications based on HTML, XML environment.
• Experience in mobile application testing on various platform i.e. android, iOS, Blackberry.
• Handling testing of multiple project at same time
• Experience with working on HealthCare, Telecom and Retail services which include different line of Business.
• Wholesale, Global services and expert in service activation (i.e. provisioning, tracking, billing of order) and service assurance.
• Organized weekly calls with the clients, weekly status meetings with the team and was responsible for meeting the project deadlines.
• Expertise in developing Software Test Plans, Test Case Design, and Test Scripts based on User Requirements Specification (URS) and System Requirements documents.
• Ability to apply technical expertise to organize and implement white and black - box test efforts and to analyze requirements for software design, development, and validation.
• Represent QA in all phases of product development including requirement, design, construction, testing, implementation, code reviews and support.
• Active role in requirements review, functional document review, Testing review and key resource for UAT phase and production roll-out.
• Expertise in QA Methodologies, Quality Assurance Life Cycle (QALC), Defect Management Life Cycle, Software Development Life Cycle (SDLC) methodologies.
• Proficient in all stages of software testing i.e. Unit Testing, System testing, Functional testing, Integration testing, Regression testing, GUI testing, Black Box testing, Front end testing, Backend testing, Database Testing, Smoke Testing, UAT testing, mobile application testing
• Experience includes the testing of Client/Server, ETL, SOA and WEB applications using Manual and automated testing tools like Quality center, Rational Suite, Load Runner, Win Runner and Quick Test Professional, JIRA.
• Knowledge of Health Insurance Portability and Accountability Act (HIPAA) transaction sets 270/271, 276/277 and 835/837.
• Experience in different Software development methodologies like Waterfall Model, Rational Unified Process and Agile Scrum Methodology.
• Assisted, co-ordinate with component team, testing team, delivery management team and was part of the release management team to ensure environment readiness in accordance with established timelines.
• Experience Facets 4.71/4.51/4.41/4.31, Facets Claims processing and Data Ware housing.
• Practical implementation of TOAD client tool (related to database testing)
• Good understanding and work with FACETS core tables and update in batch mode or on a specialty basis.
• Excellent oral, written communication and interpersonal skills and a self-starter able to multi task and prioritize.

TECHNICAL SKILLS

OS: HP-UNIX, Windows 7/XP

Software: RPM, Rational Suite, MS office suite, HP Quality Center, HP ALM, Optimal Trace, Frame Maker Photo Shop, Kofax document capture, HP Teleform, Adobe Illustrator, Snagit, Robohelp

Applications: Microsoft FrontPage XP, Microsoft IIS, HTML, XML, UML, SQL, Adobe suite

Testing Tools: Mercury/HP QTP 11/9.2/8.2, Clear case, Clear Quest, HP Quality Center 9.2, JIRA

Databases: MS Access, MS SQL (Stored Procedures, Functions, Keys, Joins, Complex and Simple queries), DB2, Relational database.

Content Management: Documentum, eRoom, SharePoint, Filenet, Clear Case

PROFESSIONAL EXPIRIENCE

Confidential, CA

Sr. QA Analyst

Responsibilities

• Gathered, Analyzed, Evaluated system requirements and formulate the Test cases.
• Followed agile methodology and involved in life cycle testing, functionality testing, integration, regression testing, performance testing, volume testing, and defect tracking and testing for accuracy in work flow plans.
• Worked on the claim routing and claim processing Scenario in legacy and FACETS
• Associated with team lead for developing System Test Plan and Test Cases with detailed the testing scope, strategy, hi-level test requirements, validation and necessary resources.
• Worked as a team member and performed manual testing of the application to test the system for both the functional and business requirements for positive and negative scenarios using Quality Center
• Analyzed business requirements, developed test cases for positive and negative scenarios using Excel and then loaded in to Quality Center
• Performed End to End testing for the member, provider and claims modules as per the MITA business process
• Participated in protecting data security and confidentiality of healthcare standards
• Experience with HIPAA Act Rules and regulations & HIPAA transactions
• Fully involved in backend integration database testing by writing and executing SQL queries to ensure data integrity and data consistency.
• Coordinated reporting of defects and retesting of fixes with Facets Configuration and development teams
• Established questionnaires and resource leveling required for implementing HIPAA 5010 and upgrading ICD 9 diagnosis codes to ICD10 codes.
• Worked on Implementation of HIPAA 4010 and 5010 version for all EDI transactions.
• Elicited information from key staff to determine where and how ICD-9 conversion will need to be performed for written documentation, processes, procedures and IT systems.
• Analyzed current ICD-9 usage and future ICD-10 needs.
• Extensively worked with EDI transactions such as 270/271,276/277, 834, 835 & 837 (Dental, Professional & Institutional ) following the HIPAA compliance EDI standard format of X12
• Worked on writing SQL queries for data extraction and reporting purposes. Wrote complex queries using Joins.
• Documented test cases and test scenarios using HP Quality Center.
• Prepared Test Plan and Test Cases based on Business Requirements Document for User Acceptance Test (UAT)
• Functional responsibilities included performing Smoke Testing, GUI Testing, System testing, Database testing, Usability testing, functional Testing, Security testing, Interface testing and Regression Testing on the Claims application.

Environment: Quality Center 10, QTP 10, FACETS, SQL Server, Windows, RUP, Agile Scrum Methodologies, SOAP, REST, XML, Perl, VB Script, MS-Office, MS-Visio, Rational ReqPro, HIPAA, EDI, JIRA.

Gogo air, IL

QA Analyst/ Mobile Tester

Responsibilities:

• Involved in the complete QA lifecycle activities like pre-testing phase, acceptance testing phase, testing phase and also in User acceptance testing.
• Reviewed Business requirement document, understood the requirements and translated them into test cases, scenarios, procedures and carried out pre-testing activities such as collecting test data, writing test cases, and manual testing.
• Gathered requirement for multiple devices like I-Phone, Android and Blackberry.
• Created Test Plan for the Functional, Usability, and Smoke Testing to check the application developed has no high and medium severity bugs.
• Automated the test scripts using Quick Test Pro and selenium for the functional and regression testing.
• Involved in different phases of Test effort like Integration testing, Regression testing, and User Acceptance testing.
• Wrote Modification Requests that showed severity of defects and the priority level that needed to be addressed first using Quality Center.
• Logged defects and tracked them using Quality Center till its closure.
• Involved in Performance Testing by using various Performance testing to check the bottleneck of the system.
• Clearly communicated defects with developers and updated comments in Quality center.
• Wrote test cases and executed the same for user interface and functionalities.
• Reviewed the test cases for completeness and accuracy based on the functional specifications.
• Parameterized the specific field with negative or positive values for validation.
• Created test cases for the application under different releases and wrote SQL Queries to check the data, also use DTS tools to run SQL Database.
• Managed the onsite and onshore testing and testing resources.
• Mentored and trained other team members in use of tools and testing principles.
• Interacted with various members of the team to discuss and resolve defects and their priorities.
• Participated in daily status meetings to report any bugs, issues and risks

Environment: Quality Center, Win runner, Load Runner, ASP.Net, C#.Net, SQL Server, IIS, QTP, UNIX, JIRA, Oracle, MS Office, Agile- Scrum, UML, XML, Windows XP, NT, HTML, DB2, SQL Server, .Net, Jscript, VB Script.

Confidential, NJ

Business Analyst

Responsibilities:

• Reviewed the Business and functional requirement documents and identified test scenarios.
• Involved in developing test cases and test harnesses based on high-level and detailed designs.
• Authored Test Cases to include prerequisites, detailed directions and descriptions of the anticipated outcome.
• Extensively performed manual testing, requirements verification testing, functional and user acceptance testing (UAT), Risk Based testing.
• Participated in Test Case walkthroughs, inspection meetings.
• Performed back-end testing on DB2 database and verified the data between CC central and the mainframe verb.
• Verified the data stored in the DB2 database with the help of SQL queries.
• Interacted and worked with the development team to solve the problems encountered in the test scenario run.
• Effectively identified, tracked and managed, defects and bugs using HP Quality center.
• Traced requirements with test cases using HP Quality center.
• Worked in close coordination with software designers and business analysts in performance and failure analysis of detected problems.
• Participated in review meetings and took the initiative to meet the QA testing targets.
• Participated in daily status meetings to report any bugs, issues and risks.
• Worked in healthcare claims administration, healthcare claims processing (837/835) includes facility claims and professional claims.
• Written multiple test case for multiple transactions on Membership enrollment EDIFECS 834 (Benefit Enrollment and maintenance) for enrolling members in a health plan.
• Written multiple test cases for multiple transactions include 834, 837, 835, 270, 271, 276, and 277.
• Worked on writing SQL queries for data extraction and reporting purposes.
• Developed business process models using RUP to document existing and future business processes.
• Assisted in creation of Test environment, Test Plans and Test Cases with QA Lead, using HP Quality Center
• Conducted Unit, Integration, and Regression testing for the developed features of the system
• Interacted with developers and various members of team to discuss and resolve defects arose during the UAT execution with the help of ClearQuest.

Environment: Quality Center 10, QTP 10, FACETS, SQL Server, RUP, Agile Scrum Methodologies, SOAP, REST, XML, Perl, VB Script, MS-Office, HIPAA, EDI, JIRA, Agile- Scrum, DB2, SQL Server, JAVA, J2EE, HL7, Vignette Content management Tool, Axure.

Confidential - Chicago, IL

QA Mobile Tester

Responsibilities:

• Involved in testing mobile based application onIOS and Android platform
• Involved in co-ordination with business analysts for translating requirements to test cases.
• Consultedwith B.A for new enhancements.
• Was involved inI pad testingusing load testing, performance testing,Regression Testing, Positive testing, and Negative testing.
• Designed and created test plans and test scripts as per business requirements and functional specifications using QTP and Selenium.
• Prepared test data for positive and negative test scenarios for functional testing as documented inthe test plan.
• Was involved in Regression Testing and Integration testing to testing mobile-based application onIOS.
• Tested themobile interfacefor the application. Tested multiple devices likeIphone; I padin multiple versions of Operating Systems.
• UsedQuality Center and JIRAfor managing test execution and defect tracking of all issues.
• Involved with backend testing usingSQL query.
• Analyzed system requirements and developed detailed test Plans for System Testing.
• Take a leading role in creation and execution of test cases, participated in the status and retrospective meetings with members of Project management team as well as Development and Deployment team.
• Tested no content website using preview browser and test automation device anywhere to execute smoke tests on class a mobile devices.
• Evaluated QTP (Quick Test Pro) for Mobile Test automation.
• Creating POC of Data Driven and Keyword driven automation harness using QTP.
• Responsible for smoke, look and feel, UI, design, fail over, functional, regression testing
• Took a leading role in mobile testing of clients' websites on the following platforms (Android, iOS, Blackberry and Windows Phone)
• Tested application compatibility on different browser versions (IE, Firefox, Safari and Chrome).
• Identified, analyze, and document defects utilizing Rally and JIRA as defect tracking system and Confluence as knowledge sharing and content and social collaboration tool.
• Writing and Executing Test cases for Android (Ginger Bread) Testing
• Tested websites built on FLEX/Flash/HTML
• Tested shopping lists and Face book applications that are directly connected with the retailer website and allows purchasing items directly from Face book application.
• As a member of migration team, responsible for migration of the code to production and testing on different stages before the production stage.

Environment: HP QTP, SOAP, Oracle 9i, Quality Center, Mozilla, IE, Windows 7/XP, PVCS, Citrix, C#.Net, MS-Office, Java, J 2EE, Servlet, ASP, Linux XML, MS-Project, Web sphere

Confidential, New York, NY

QA Analyst

Responsibilities:

• Analyzed the testing objectives and strategies, and evaluated system requirements.
• Participated in walkthroughs and status meetings.
• Developed Test cases to cover overall Quality Assurance Testing needs.
• Performed initial Manual Testing of the application after creating test scenarios.
• Conducted regression testing on each new build, identified software errors and Interacted with developers to resolve issues.
• Written and executed the test procedures using SQL queries to check the database tables and verifying the results.
• Worked on Unix Platform and experienced in back end testing by executing SQL Queries.
• Managed, Documented and Controlled all the test cases and test results using Mercury Test Director.
• Written and executed SQL Queries to check the data, table structure, record count of the final data table with source data.
• Extensively toad tool used to write SQL Queries to retrieve and check the data.
• Develop standard data quality checks to ensure that nightly loads, bi weekly loads are successfully completed.
• Executed all test cases, documented the test failures and reported the bugs using Defect tracking tool Test Director.
• Conducted manual regression analysis of the Test.
• Planned, coordinated and monitored levels of performance and activities to ensure deadline completion on time.
• Attend meetings and update the status report for all monthly and major releases.
• Assisted the Team lead with daily QA tasks.

Environment: Test Director, Java, Oracle, SQL, PL/SQL, Erwin 3.5.2, Business Objects 5, SQL Navigator 4.1, Toad 7.4, HP UNIX.