SUMMARY

• Self - motivated IT Professional with over 9+ years of Software Quality Assurance experience in testing of web-based e-Commerce applications and Involved in analysis, design, testing, implementation of test plans and test case development for client/server and internet/intranet applications.
• Excellent understanding of Software Development Life Cycle (SDLC), Software Test Life Cycle (STLC) and Test Methodologies from project definition to post-deployment documentation.
• Experience with QA Testing methodologies like Agile Methodology, Waterfall Methodology.
• Experience in creating and developing Strategic Test Plans, Manual Test Scripts and Test Reports for manual tests using HP Quality Center.
• Extensively performed Smoke testing, Functional testing, Integration testing, System testing, Regression testing, Black box testing, Mobile testing, Adhoc testing and UAT testing.
• Performed Cross-browser testing on various browsers like Chrome, Internet Explorer, Mozilla Fire Fox and Safari.
• Knowledge of basic concepts of automation using Quick test pro (QTP).
• Good understanding of RDBMS concept and utilizing / writing the SQL queries for data verification.
• Experience in systems such as Point of sale (POS) checkouts and transaction for goods or services.
• Exposure to web services testing using SOA tool SOAP UI.
• Maintained the test summary reports, requirement traceability matrix (RTM) and incident issue list reports.
• Experience in defect tracking using defect management tool Quality Center.
• Strong analytical skills for understanding the business requirements, business rules/processes and detailed design
• Ability to work as independent and team member in challenging and cross-platform environments.
• Highly motivated team player with excellent analytical, problem solving, multi-tasking, troubleshooting, interpersonal and communication skills.

TECHNICAL SKILLS:

Testing Tools: Quick Test Pro (QTP) 11.0, Quality Center 11.0(ALM), Compuware CARS Workbench 4.1

Defect Tracking Tools: Fogbugz, Redmine, Cherwell service management, Silk Central issue manager

DW/SAP BI Tools: Business Objects XI R2/3.1, Designer, Web Intelligence3.1, Java Info View, DeskILanguages: SQL, Visual Basic 6.0, HTML, PL/SQL, Java

Platforms: Windows 2000/XP/Vista/Windows 7/8, MS-DOS, UNIX

Scripts: JavaScript, VBScript

Browsers: Internet Explorer, Mozilla Fire Fox, Safari, Chrome

Data Bases: Oracle 9i/8i, MS Access, Toad, SQL Server2000, 2005, DB2

Web Server: Web Sphere 5.0, IIS 5.0, Apache, Web Logic Server, Tomcat, JBOSS

Other Tools: Toad, Visio, FileZilla, XML, Soap UI, JSON

MS-Suite: MS-Word, MS Excel, MS PowerPoint, MS Outlook

PROFESSIONAL EXPERIENCE

Confidential, Westchester IL

Sr QA Consultant

Responsibilities:

• Analyzed the business requirements, module specific functionalities, identified testing conditions.
• Extensively involved in Smoke testing, Functional testing, Integration testing, Regression testing, UI testing, Mobile testing and End to end testing.
• Involved in data analysis and created required test data setup for validation of test cases of different applications.
• Written the Test Scenarios and Test Cases as per the BRD and high level design documents and Use-case diagrams.
• Updated/maintained the test scripts for regular/patch releases and executed the test scripts.
• Imported the add/drop SRF files through FileZilla and performed validations in different financial and accounting SAM True-up reports, Reconciliation reports.
• Involved in creating test summary report, requirement traceability matrix and incident issue list reports.
• Good experience in testing applications on wide range of Mobile handsets of different vendors like Nokia, Apple, Samsung, LG, iPhone, tablet.
• Utilized SOAP UI tool for web services testing.
• Ability to read the JSON file data for the validations of line item details for the transactions performed on register.
• Captured the Test Results to show the success or failure of Test Cases
• Identified the defects in the application and reproduced for issue resolution.
• Involved in the preparation of KT documents and conducted the KT meetings for offshore members.
• Reported defects through defect tracking tools like Silk Central issue manager, Cherwell service management.
• Participated in project kick off meetings, weekly project status review meetings, defect tracking meeting, Go and No go meetings and helped the project managers with project update reports.
• Coordinated with onsite and offshore team.

Environment: Manual testing, Windows 8, FileZilla, SAM, CT Central, SODA MMS,CARP, CARRR, winDSS, WMS,WUX/RAR, OMS, efollett, Skyo, MTC, .Net, SQL exec, MS SQL server 2005, DAPR, Soap UI, JSON, Silk Central Manager, Cherwell service management.

Confidential, Hoffman Estates IL

Sr QA Consultant

Responsibilities:

• Reviewed the Business Requirements and System Requirement documents, High level design documents, flow charts, UI Specs with the business team and Design team to understand the functionality of the applications.
• Participated in the Project kick off meetings, Requirement review meeting, Project status meetings and Daily defect meetings.
• Developed the Test cases, Test scenarios, executed the test cases using HP Quality Center.
• Extensively involved in System Testing, Functional Testing, and Regression Testing.
• Escalation of the defects to the defect tracking tool.
• Worked closely with developers and other staff members to form a unified team. Troubleshoot the applications and investigated the enhancement requests.
• Coordinated with the developers regarding the defects raised and retested them against the application.
• Worked as the offshore team coordinator and back-up test manager for different applications.

Environment: Manual testing, Windows 7, MS Visio, MS Office, AT&T internal DART tool, EASL data center tool, HP Quality Center 10.0, MS Office, Java, File Search tool, SQL Server 2005,Snagit.

Confidential, Naperville IL

QA Consultant

Responsibilities:

• Involved in discussions with Business, development and user groups to familiarize with the requirements.
• Reviewed and analyzing system high level design specifications, and Business functional diagrams (BFD).
• Developed various Test Scenarios and Test Cases to cover overall requirements using Quality Center.
• Perform manual testing and created various test data to track the testing results.
• Executed the Test cases manually, validate test results, determine the defects, and reported the defects.
• Performed Functional, Regression, GUI and Usability testing.
• Participated in the Defect review meetings with the developers and the team.
• Worked closely with the application development, design and testing team to resolve technical issues and interacted with them to ensure overall quality of the software.
• Report, track, review, analyze and compare bugs using a Defect Tracking tool Redmine

Environment: Manual testing, Windows XP, Quality Center 9.2, QTP, UML,.Net, MS Visio, MS Office, Business Intelligence, Cognos, SQL Server 2005, Redmine, Sales force.

Confidential, Westmont IL

QA Analyst

Responsibilities:

• Reviewed the Business Requirements documents (BRD) with the business team to understand the functionality of the application. Participated in requirement review and design walkthroughs.
• Extensively involved in testing manually the GUI functionality.
• Involved in writing the Smoke, System, Functional and Regression Test Cases.
• Identified and created application test cases and execution of the test cases using Quality Center.
• Prepared the requirement trace-ability (RTM) and tracked the requirements are being converted toTest cases.
• Defects were reported to developers using Quality Center and regression testing was performed on fixed defects.
• Tracked daily activities by getting updates for each task and followed up on any open issues.
• Tracked extensive IT testing issues of the whole project resulting from test execution and categorized according to severity of the problem.
• Participated in Defect review meetings with the developers to discuss on critical issues.
• Involved extensively in Black box testing, Regression, GUI testing, Ad-hoc and end-to-end testing.
• Effectively handled Requirements Changes affecting the Test Cases.

Environment: Manual Testing, Windows XP, Java, J2EE, HTML, JavaScript, Tomcat, Apache, Quality Center 9.2, MS Office, SQL Server 2005.

Confidential, Boston MA

Test Analyst

Responsibilities:

• Responsible for analyzing business requirements and business rules.
• Written Test Scenarios and the Test Cases as per the Requirement documents and High level design documents.
• Created, maintained and executed the test scripts.
• Identified the testing scenarios as per business needs of the application.
• Involved in the Back-end testing by writing and executing the SQL queries using Oracle DB.
• Identified the bugs in the application and reproduced them.
• Participated and involved in weekly project status meetings, team/management meetings, performed Internal Review, Tech Reviews.
• Responsible for Black box testing, GUI, System, Regression and User Acceptance Testing.
• Participated in meetings with Developers on Change requests, Critical issues, and modifications.
• Documented the bugs and worked with developers to eliminate the issues in the application, and track and report the issues in a timely manner within the deadlines.

Environment: Manual Testing,.Net, ASP.Net, VB.Net, IIS, HTML, XML, Quality Center 9.2,Windows Vista, MS Office, Oracle DB, Toad.

Confidential, Grand Rapids MI

QA Tester

Responsibilities:

• Reviewed the User Requirements, Use Case and detailed Design documents to develop the Test Cases.
• Developed the Test Cases as per the business requirement Document (BRD).
• Analyzing the test conditions and developed the manual Test Scripts for new functionality test cases.
• Developed and maintained the test data, test scenarios and test cases using Compuware CARS Workbench.
• Performed the Functional testing, System testing, End to End, Positive / Negative, Boundary Value Analysis and GUI Testing of web applications on different browsers (Cross-Browser Testing).
• Tested the application in various phases of testing including system testing, UAT testing and regression testing.
• Defects were tracked, reviewed and analyzed using Fogbugz.
• Prepared status summary reports with details of execution and tested the overall functionality of the requirements.
• Involved in testing the application to make sure that the application meets the requirements.

Environment: Manual testing, Windows XP, Java, J2EE, Compuware CARS Work bench, Fogbugz, Oracle 8i, SQL, HTML, MS Office, and MS Visio.

Confidential, AP

Quality Assurance Analyst

Responsibilities:

• Involved in reviewing Business Requirements Documents and Technical Specification.
• Participated in writing test plans which detailed the testing scope, strategy, test requirements and necessary resources.
• Developed manual test scripts for System Testing and Regression Testing efforts in Quality Center.
• Monitored the various Web Objects and Hyperlinks and reported the Broken Links.
• Performed Functional Testing, GUI, Regression Testing, Ad-hoc testing.
• Participated in meetings with developers to discuss enhancements and modifications.
• Performed screen validations for all the screens of the application.
• Executed Test cases manually, validate test results, determine defects, record and report defects.
• Defects were tracked, reviewed and analyzed using Quality Center.

Environment: Manual testing, UNIX, Sun Solaris, Windows XP, BEA Web logic, Sybase DB, J2EE, Java, HTML, JavaScript, VSS, Quality Center, MS-Office.

Confidential

QA Tester

Responsibilities:

• Performed manual testing of the application by analyzing the requirements.
• Developed Test Cases, Test Scenarios and Test Scripts.
• Performed Black Box testing, GUI testing, Regression testing to check the functionality and user requirements.
• Utilized SQL Queries to verify data from the Oracle DB.
• Performed Web application testing for verification of Broken Links, HTML Images and HTML Content, navigation, search, scrolling and paging, performance issues.etc.
• Interacted with developers to resolve the defects. Performed Regression testing to verify that bug fixes did not break some other parts of the system.
• Performed usability testing on the screens and assured that they are user friendly based on the design specifications and user requirements.
• Created weekly status reports, including test results by dates, test summary (coverage, pass, fail), Defect Status and Defect trending.
• Extensively interacted with BA’s and Developer’s to analyze and resolve the encountered issues.

Environment: Manual testing,.Net, Microsoft Visual studio, ASP, HTML, VB.Net, VB 6.0, Oracle, Windows 2000, Microsoft Office Suite(MS Excel)