Software Qa Engineer / Support Engineer Resume
Chico, CA
CAREER OBJECTIVE:
Seeking a challenging position in Software Testing and Quality Assurance (QA) that will allow me to apply my technical and interpersonal skills.
EXPERIENCE SUMMARY:
- Over 5 ½ years of experience in Software Quality Assurance, Information Technology and Testing.
- Expertise in preparing test plan, test cases, test procedure, test summary reports and test scripts for automated and manual testing based on user requirements and functional specifications of the system.
- Extensive knowledge of all stages of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
- Involved in GUI testing, Functionality testing, Integration testing, Performance testing, Stress testing, System testing, Front - end testing, Backend testing and Regression Testing of Client/Server and Web based applications on various browsers.
- Extensively experienced in Business Acceptance Testing, User Acceptance Testing and System Integration Testing.
- Knowledge of Mercury Quality Center (QC) and manual testing.
- Having very good knowledge on Black box testing. Having very good knowledge on validating data using SQL
- Experience with Data-driven testing and writing SQL queries for database manipulations.
- Excellent understanding of the Software Development Life Cycle and role of QA.
- Strong in front-end GUI development using ASP.Net, ASP, HTML etc.
- Strong Analytical and Problem Solving skills.
- Strong in Business requirement analysis and functional specification design and documentation.
- Good team player and have ability to work independently
- Flexibility to work in Dynamic, continually changing environment and Team player with excellent verbal and written communication skills.
TECHNICAL SKILLS:
Languages: C, C++, SQL, UNIX, HTML
Test Tools: Quality Center 9.x, Test Director 8.0
Web languages: HTML, XML, ASP/ASP.NET
Database: Oracle, SQL, TOAD, SQL*Plus, SQL Server 2000, MS Access and SQL
Operating System: Windows XP/Vista, UNIX, MS DOS
Web/App Server: IIS, Apache, WebLogic, WebSpeare
Network/Protocols: FTP, HTTP, HTTPS, TCP/IP, SSL
PROFESSIONAL EXPERIENCE:
Confidential, Chico, CA
Software QA Engineer / Support Engineer
Responsibilities:
- Analyzed System Requirement Specification (SRS) document and Business Requirement Document.
- Performed migration testing by running SQL queries to check if the data is migrated without any discrepancies from legacy systems to the new systems.
- Performed database testing by passing SQL Queries to retrieve data.
- Wrote complex SQL queries and scripts towards business requirements
- Conducted workflow, process diagram and gap analysis to derive requirements for existing systems enhancements.
- Providing test metrics templates for integration and system testing.
- Involved in test planning and defect management.
- Planning and tracking offshore efforts and status reporting on weekly basis.
- Provide support to resolve functional issues and to provide clarity on test requirements to the team.
- Getting approvals from stakeholders on Test plan/ test scripts/test results.
- Ensuring that the deliverables are in place as per release milestones
- Reviewing and ensuring the quality of deliverables
- Developed Test Plans, Test Scenarios, Test Cases, Traceability Matrix, Test Summary Reports and Test Execution Metrics.
- Developed and Executed the Test cases & scripts for Smoke, Functional, System, Regression, Integration, Performance and UAT.
- Tested the Database using SQL Queries.
- Participated in the team meetings to discuss the issues arising out of testing.
- Properly documented the testing procedures.
- Identified and tracked defects in Test Director.
- Involved in Test Plan development and Test Case generation.
- Logged the traced defects in TestDirector and created Test Metrics to analyze the defects.
- Wrote manual test cases for smoke, functional, GUI and regression testing.
- Wrote complex SQL queries to test the backend data.
- Involved in Post Production validation of the system once the code moved to Production.
- Executed Test Scripts and created MS-Excel data sheets for Test Data.
- Validated and verified the data in the application and compared the data in Test scripts on both SQL Database and Frontends.
- Extensively used Test Director for test planning and defect reporting, tracking and executing manual test cases. Executed manual test cases and verified results with expected results.
- Identified, analyzed and reported bugs found during various phases of testing.
- Discussed defect resolutions with developers and business analysts.
- Extensively performed functional and regression testing.
- Applied business perspective in creating Test Cases and Scenarios and solve technical challenges associated with product function and enhancement
Environment: Windows, Oracle 10g, Manual Testing, SQL, TOAD, HTML, Test Director.
Confidential, Los Angeles, CA
Senior QA Analyst
Responsibilities:
- Involved in creating the Test plan, test strategy and testing of end-to-end scenarios.
- Manually tested the functionality of the client application.
- Performing data integrity testing by executing SQL statements and manually verifying the contents.
- Involved in Manual Testing of the test cases.
- Performed troubleshooting and defects tracking using Test Director.
- Tested the GUI functionality of the application.
- Involved in Integration, Functionality, Regression, Installation and Configuration testing.
- Involved in System and User Acceptance Testing.
- Participated in Walk through and defect report meetings.
- Performed Extensive Manual Testing
- Performed Functionality Testing and GUI Testing.
- Supported various releases with tight schedules and worked to support Deployment verification.
- Worked with development team to ensure testing issues are resolved on the basis of using defect reports.
- Performed End-to-End testing manually.
- Used SQL Queries to make sure that data was entered properly in the right tables, when the data was entered from front end screen (Backend Validation)
- Knowledge in SQL, TOAD, SQL*PLUS
- Knowledge in DML, DDL and DCL statements.
- Documented and communicated test results to the Test Management and Business Management Team.
- Executed SQL scripts to test if the data was populated correctly into the target tables.
- Generated bar charts and pie charts using MS Excel to help the team lead determine the progress of test execution
Environment: .Net, Manual Testing, Test Director, Oracle 8i, Windows2000/2003/XP, SQL, TOAD, HTML and Ms-Office.
QA Tester
Confidential, Sunnyvale, CA
Responsibilities:
- Analyzed use-case document and functional requirement specification document.
- Involved in writing Test Cases for Manual Testing according to SRS with the help of Test Plan.
- Involved in Functional Testing of the system Manual testing.
- Investigated software bugs and interfaced with developers to resolve technical issues. Bugs are reported and status was tracked using Quality Center.
- Participated in Bug-Review meetings.
- Involved in the functionality testing and system testing.
- Analyzed requirements, system design and prepared test strategy.
- Documented test plans and test cases based on the solution definition documents and use case documents.
- Testing the functionality of the system in various OS/Browser combinations.
- Prepared test cases and executing the same.
- Preparing bug summary report.
- Performed regression testing.
- Involved in integration testing.
- Preparing documentation for tests performed.
Environment: Quality Center 9.0, VB Script, Oracle 11.X,Toad,Java, HTML, Web Services, UNIX, Windows 2K/XP
QA Tester
Confidential, Sunnyvale, CA
Responsibilities:
- Involved in writing the Test cases and Test Plan for Manual testing.
- Performed Functional and System tests by following the standards marked in the design documents.
- Identified and documented all issues and defects to ensure application software functionality.
- Analyzed user requirements document for companywide reports by communicating with business analysts, end users and developers.
- Conducted Regression testing after the bugs have been fixed by the development team
- Performed black box testing of the client-server application using silk test.
- Conducted verification of data source and data integrity using SQL.
- Performed manual and regression testing with new releases.
- Submitted detailed bug reports and verified defect fixes against new releases.
- Prepared test summary reports closely communicating with application developers.
Environment: Quality Center 9.0, XML, Windows XP, IE, FireFox, HTTP/HTTPS, TOAD
Software Engineer
Confidential
Responsibilities:
- Responsible for all stages of Web site creations, from initial design and architecture to development, deployment, and management of Web sites.
- Created a desktop version of the website using HTML.
- Analyzed the Business, Functional Requirements and Streamlined the Development and Testing Activities.
- Developed Test Plans, Test Scenarios and Detailed Test Cases based on the Business Requirements and Functional Specifications.
- Examined application for testing, data validation and workflow of customers.
- Performed tests for Functionality, Security, GUI, End to End, System, Configuration.
- Execute Queries in Test database using SQL queries.
- Responsibilities of extensive documentation.
- Perform GUI Testing, Black Box Testing and Web service.
- Used Quality Center to track, analyze and document defects.
- Involved in Performance and High data volume testing.
- Good experience in analyzing changes and identify areas of the application to be regression tested.
- Extensively executed SQL queries on SQL server tables in order to view successful transactions of data and for validating data.
Software Engineer
Confidential
Responsibilities:
- Tested the accuracy of Confidential services in Order Processing and Billing by creating and running both Positive and Negative Test cases.
- Took part in testing of different types of orders like change of orders, order submission and cancellation of orders.
- Was involved in Regression and Functional testing after each modification and enhancements.
- Reviewed and analyzed executed test results with business analyst.
- Corresponded among QA mangers, developers and Team Members.
