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Software Qa Engineer / Support Engineer Resume

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Chico, CA

CAREER OBJECTIVE:

Seeking a challenging position in Software Testing and Quality Assurance (QA) that will allow me to apply my technical and interpersonal skills.

EXPERIENCE SUMMARY:

  • Over 5 ½ years of experience in Software Quality Assurance, Information Technology and Testing.
  • Expertise in preparing test plan, test cases, test procedure, test summary reports and test scripts for automated and manual testing based on user requirements and functional specifications of the system.
  • Extensive knowledge of all stages of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
  • Involved in GUI testing, Functionality testing, Integration testing, Performance testing, Stress testing, System testing, Front - end testing, Backend testing and Regression Testing of Client/Server and Web based applications on various browsers.
  • Extensively experienced in Business Acceptance Testing, User Acceptance Testing and System Integration Testing.
  • Knowledge of Mercury Quality Center (QC) and manual testing.
  • Having very good knowledge on Black box testing. Having very good knowledge on validating data using SQL
  • Experience with Data-driven testing and writing SQL queries for database manipulations.
  • Excellent understanding of the Software Development Life Cycle and role of QA.
  • Strong in front-end GUI development using ASP.Net, ASP, HTML etc.
  • Strong Analytical and Problem Solving skills.
  • Strong in Business requirement analysis and functional specification design and documentation.
  • Good team player and have ability to work independently
  • Flexibility to work in Dynamic, continually changing environment and Team player with excellent verbal and written communication skills.

TECHNICAL SKILLS:

Languages: C, C++, SQL, UNIX, HTML

Test Tools: Quality Center 9.x, Test Director 8.0

Web languages: HTML, XML, ASP/ASP.NET

Database: Oracle, SQL, TOAD, SQL*Plus, SQL Server 2000, MS Access and SQL

Operating System: Windows XP/Vista, UNIX, MS DOS

Web/App Server: IIS, Apache, WebLogic, WebSpeare

Network/Protocols: FTP, HTTP, HTTPS, TCP/IP, SSL

PROFESSIONAL EXPERIENCE:

Confidential, Chico, CA

Software QA Engineer / Support Engineer

Responsibilities:

  • Analyzed System Requirement Specification (SRS) document and Business Requirement Document.
  • Performed migration testing by running SQL queries to check if the data is migrated without any discrepancies from legacy systems to the new systems.
  • Performed database testing by passing SQL Queries to retrieve data.
  • Wrote complex SQL queries and scripts towards business requirements
  • Conducted workflow, process diagram and gap analysis to derive requirements for existing systems enhancements.
  • Providing test metrics templates for integration and system testing.
  • Involved in test planning and defect management.
  • Planning and tracking offshore efforts and status reporting on weekly basis.
  • Provide support to resolve functional issues and to provide clarity on test requirements to the team.
  • Getting approvals from stakeholders on Test plan/ test scripts/test results.
  • Ensuring that the deliverables are in place as per release milestones
  • Reviewing and ensuring the quality of deliverables
  • Developed Test Plans, Test Scenarios, Test Cases, Traceability Matrix, Test Summary Reports and Test Execution Metrics.
  • Developed and Executed the Test cases & scripts for Smoke, Functional, System, Regression, Integration, Performance and UAT.
  • Tested the Database using SQL Queries.
  • Participated in the team meetings to discuss the issues arising out of testing.
  • Properly documented the testing procedures.
  • Identified and tracked defects in Test Director.
  • Involved in Test Plan development and Test Case generation.
  • Logged the traced defects in TestDirector and created Test Metrics to analyze the defects.
  • Wrote manual test cases for smoke, functional, GUI and regression testing.
  • Wrote complex SQL queries to test the backend data.
  • Involved in Post Production validation of the system once the code moved to Production.
  • Executed Test Scripts and created MS-Excel data sheets for Test Data.
  • Validated and verified the data in the application and compared the data in Test scripts on both SQL Database and Frontends.
  • Extensively used Test Director for test planning and defect reporting, tracking and executing manual test cases. Executed manual test cases and verified results with expected results.
  • Identified, analyzed and reported bugs found during various phases of testing.
  • Discussed defect resolutions with developers and business analysts.
  • Extensively performed functional and regression testing.
  • Applied business perspective in creating Test Cases and Scenarios and solve technical challenges associated with product function and enhancement

Environment: Windows, Oracle 10g, Manual Testing, SQL, TOAD, HTML, Test Director.

Confidential, Los Angeles, CA

Senior QA Analyst

Responsibilities:

  • Involved in creating the Test plan, test strategy and testing of end-to-end scenarios.
  • Manually tested the functionality of the client application.
  • Performing data integrity testing by executing SQL statements and manually verifying the contents.
  • Involved in Manual Testing of the test cases.
  • Performed troubleshooting and defects tracking using Test Director.
  • Tested the GUI functionality of the application.
  • Involved in Integration, Functionality, Regression, Installation and Configuration testing.
  • Involved in System and User Acceptance Testing.
  • Participated in Walk through and defect report meetings.
  • Performed Extensive Manual Testing
  • Performed Functionality Testing and GUI Testing.
  • Supported various releases with tight schedules and worked to support Deployment verification.
  • Worked with development team to ensure testing issues are resolved on the basis of using defect reports.
  • Performed End-to-End testing manually.
  • Used SQL Queries to make sure that data was entered properly in the right tables, when the data was entered from front end screen (Backend Validation)
  • Knowledge in SQL, TOAD, SQL*PLUS
  • Knowledge in DML, DDL and DCL statements.
  • Documented and communicated test results to the Test Management and Business Management Team.
  • Executed SQL scripts to test if the data was populated correctly into the target tables.
  • Generated bar charts and pie charts using MS Excel to help the team lead determine the progress of test execution

Environment: .Net, Manual Testing, Test Director, Oracle 8i, Windows2000/2003/XP, SQL, TOAD, HTML and Ms-Office.

QA Tester

Confidential, Sunnyvale, CA

Responsibilities:

  • Analyzed use-case document and functional requirement specification document.
  • Involved in writing Test Cases for Manual Testing according to SRS with the help of Test Plan.
  • Involved in Functional Testing of the system Manual testing.
  • Investigated software bugs and interfaced with developers to resolve technical issues. Bugs are reported and status was tracked using Quality Center.
  • Participated in Bug-Review meetings.
  • Involved in the functionality testing and system testing.
  • Analyzed requirements, system design and prepared test strategy.
  • Documented test plans and test cases based on the solution definition documents and use case documents.
  • Testing the functionality of the system in various OS/Browser combinations.
  • Prepared test cases and executing the same.
  • Preparing bug summary report.
  • Performed regression testing.
  • Involved in integration testing.
  • Preparing documentation for tests performed.

Environment: Quality Center 9.0, VB Script, Oracle 11.X,Toad,Java, HTML, Web Services, UNIX, Windows 2K/XP

QA Tester

Confidential, Sunnyvale, CA

Responsibilities:

  • Involved in writing the Test cases and Test Plan for Manual testing.
  • Performed Functional and System tests by following the standards marked in the design documents.
  • Identified and documented all issues and defects to ensure application software functionality.
  • Analyzed user requirements document for companywide reports by communicating with business analysts, end users and developers.
  • Conducted Regression testing after the bugs have been fixed by the development team
  • Performed black box testing of the client-server application using silk test.
  • Conducted verification of data source and data integrity using SQL.
  • Performed manual and regression testing with new releases.
  • Submitted detailed bug reports and verified defect fixes against new releases.
  • Prepared test summary reports closely communicating with application developers.

Environment: Quality Center 9.0, XML, Windows XP, IE, FireFox, HTTP/HTTPS, TOAD

Software Engineer

Confidential

Responsibilities:

  • Responsible for all stages of Web site creations, from initial design and architecture to development, deployment, and management of Web sites.
  • Created a desktop version of the website using HTML.
  • Analyzed the Business, Functional Requirements and Streamlined the Development and Testing Activities.
  • Developed Test Plans, Test Scenarios and Detailed Test Cases based on the Business Requirements and Functional Specifications.
  • Examined application for testing, data validation and workflow of customers.
  • Performed tests for Functionality, Security, GUI, End to End, System, Configuration.
  • Execute Queries in Test database using SQL queries.
  • Responsibilities of extensive documentation.
  • Perform GUI Testing, Black Box Testing and Web service.
  • Used Quality Center to track, analyze and document defects.
  • Involved in Performance and High data volume testing.
  • Good experience in analyzing changes and identify areas of the application to be regression tested.
  • Extensively executed SQL queries on SQL server tables in order to view successful transactions of data and for validating data.

Software Engineer

Confidential

Responsibilities:

  • Tested the accuracy of Confidential services in Order Processing and Billing by creating and running both Positive and Negative Test cases.
  • Took part in testing of different types of orders like change of orders, order submission and cancellation of orders.
  • Was involved in Regression and Functional testing after each modification and enhancements.
  • Reviewed and analyzed executed test results with business analyst.
  • Corresponded among QA mangers, developers and Team Members.

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