SUMMARY:

• Around 9 years of extensive experience in Software Quality Assurance and in Analysis, Design of Automated Functional testing of various applications - Web-based, Client Server applications using various technologies.
• Worked in collaboration with offshore team to complete testing cycles.
• Experience in Software Development Life Cycle (SDLC) using the Agile Software Development Methodology as well as Waterfall Model.
• Expertise in Manual testing and involvement in Automation testing.
• Experience in Troubleshooting and Cause Analysis.
• Experience in using SAP, HP Application Lifecycle Management (ALM), HP Unified Functional Testing (UFT), Jira.
• Has expertise in writing Test Scenarios, Test Case design, review and execution.
• Experience with projects using variety of different languages. As, long as requirements are understood I can create test cases for the application.
• Experience in BlackBox testing, Smoke testing, GUI testing, Database testing, Functional testing, Regression testing, Performance and UAT.
• Involved in blackbox testing with a complete QA cycle-from writing test cases, testing application, defect logging and verification of fixed bugs.
• Good knowledge of creating and executing test scripts using HP UFT.
• Perform database verifications using SQL queries to validate test data.
• Proficient in writing SQL queries for testing data integrity and validating business rules.
• Developed Test Scripts using automated testing tools.
• Experience in Functional Testing, System testing, Regression and UAT Testing.
• Expertise in testing of various Client Server and Web Based Applications.
• Documenting and Reporting Bugs Using HP ALM and JIRA.
• Having good judgment skills while reporting and prioritizing Software Bugs.
• Facilitated User Acceptance Testing (UAT) with the stakeholders and the business users as well as trained users to use the system configured.
• Ability to prioritize based on severity of issues, business objectives, technical costs and client needs as well as weigh alternatives for resolution.
• Works well in a fast paced environment and a good team player.

TECHNICAL EXPERIENCE:

Testing Tools: SAP, HP ALM, HP UFT, JIRA

Databases: SQL server, MS-Access

Languages: VB Script, Web services, C, C#, Java Script, .NET, XML

Operating Systems: Windows

MS Office: Word, Access, Visio, Power Point, Excel

PROFESSIONAL EXPERIENCE:

Confidential, AR

Lead QA Analyst

Responsibilities:

• Attending meetings with the stake holders, developers, test environment specialists, program managers and authorizers.
• Credit and Debit EMV projects.
• Confidential Pay and CurrentC projects.
• Creating Status Reports at the end of each day for the managers and stake holders.
• Setting up the controllers with specific settings for particular set of test cases.
• Reviewing Test Plan, BRD, BRL, Test Cases to ensure correlation.
• Discussing PCR with the respective individuals in charge.
• Debugging the configurations in the controller.
• Troubleshooting the hardware before submitting request to the test environment specialist.
• Defects reporting using HP ALM 12.0 and Jira.
• Negative tested some of the test cases.
• Perform procedures on the Self-Checkout Terminals, MCX, MSX, GUI Terminals and 50 key terminals.
• Test the different variety of cards, readers, registers making sure all the prompts appear when certain steps are performed.
• Resolving the issues with the equipment, media, builds and patches with the respective individuals.
• Provide variety of reports to client and managers.
• Involved in all phases of Testing includes Smoke Testing, Integration Testing, System Testing and Business Functionality testing and end to end testing of the application.

Environment: HP ALM 12.0, Jira, Windows7, Controllers, POS terminals, PED, Self-Checkout stations, MCX, MSX, EMV media, Mobile phones.

Confidential, AR

QA Lead/SAP Consultant

Responsibilities:

• Leading the specific releases and keeping the managers up to date.
• Creating Test Labs in HPALM.
• Pulling reports in the morning from SAP to resolve discrepancies.
• Checking SAP if the information from other tools gets updated in SAP.
• Review/followup on the defects with the responsible developer.
• Log defects in the HPALM 11.0.
• Execute/Modify test cases in the HPALM 11.0
• Discuss the issues/defects causing discrepancies with the manager.
• Helping the teammates with execution of certain tests.
• Verify and Validate reports from several different tools.
• Troubleshoot possible defects with coworker before submitting to developer.
• Update the managers of the recurring same issues so the resolution can be implemented.
• Involved in Integration Testing, Business Functionality testing, Black box and end to end testing of the application in the different environments.
• Created/uploaded helpful navigation documents online as I learned so the coworkers could learn and execute their tests.

Environment: HP ALM 11.0, SAP, DLX, WMS, Windows7, Microsoft Excel, Client Server Applications.

Confidential, AR

Lead QA Analyst

Responsibilities:

• Attending meetings with the stake holders, developers, test environment specialists, program managers and authorizers.
• Creating Status Reports at the end of each day for the managers and stake holders.
• Setting up the controllers with specific settings for particular set of test cases.
• Reviewing Test Plan, BRD, BRL, Test Cases to ensure correlation.
• Discussing PCR with the respective individuals in charge.
• Debugging the configurations in the controller.
• Troubleshooting the hardware before submitting request to the test environment specialist.
• Defects reporting using HP ALM 11.0
• Negative tested some of the test cases.
• Perform procedures on the Self Checkout Terminals, MCX, MSX, GUI Terminals and 50 key terminals.
• Test the different variety of cards, readers, registers making sure all the prompts appear when certain steps are performed.
• Resolving the issues with the equipment, media, builds and patches with the respective individuals.
• Provide variety of reports to client and managers.
• Involved in all phases of Testing includes Smoke Testing, Integration Testing, System Testing and Business Functionality testing and end to end testing of the application.

Environment: HP ALM 11.0, Windows7, Controllers, POS terminals, PED, Self-Checkout stations, MCX, MSX, EMV media

Confidential, NC

QA Analyst

Responsibilities:

• Prepared Test Plan and identified Test Scenarios based on Design document/Change document from Existing Use Cases and Requirement Specifications.
• Involved in testing in Agile Development Methodology.
• Verifying data integrity as accounts moved from one system to another.
• Performed Back End Testing by writing SQL Queries to verify and validate the data.
• Used Load Runner tool with record and run feature from time to time.
• Generated Test case Statistics like percentage Executed, Passed, Failed and Not Run.
• Participated in screen meetings and maintained good relationship with developers.
• Conducted Manual Testing on basic functionalities of the application.
• Wrote SQL queries to fetch the data values from database.
• Involved in all phases of Manual Testing includes smoke Testing, Integration Testing, System Testing and Business Functionality testing and end to end testing of the application.
• Executed the Test Scripts on different releases and validated the actual results against the expected results.
• Reviewed business and technical specifications.
• Tested all the modules with Confidential customizations as per user request.
• Designed the Data for interpreting the Positive/Negative results.
• Created Test cases for various Metrics, executed and documented the results in Quality Center.
• Used VB Script language in HP UFT to check the various functionalities of the application.
• Executed automated testing and generated test scripts using HP UFT.
• Used Quality Center for management process to capture the entire test management processes includes requirements management, test planning, test execution and defect management.
• Re-executed the test cases after defects got fixed.

Environment: HP ALM 11.5, HP UFT 11.5, Windows7, Java, HP Load Runner, DB2, SQL, .Net, ASP, VB Script, C

Confidential, Indianola, PA

QA Analyst

Responsibilities:

• Review web-based application and identify critical functionalities
• Gathering, Understanding and Documenting Requirements.
• Involved in Agile Development Methodology.
• Involved in scrum meetings with the development team and functional team.
• Develop and execute Test Plans and Test Cases from use cases and specifications documents
• Performed stress testing using Load Runner using record and run feature.
• Created, developed and executed the Test Cases manually.
• Create test plans to detail the testing scope, requirements (high level), strategies and all needed required resources.
• Scheduled and facilitated test results reviews with Stakeholders, BA’s and Developers, and obtain Stakeholder’s sign-off
• Perform Functional Testing, Regression Testing, System Integration testing, (UAT) User Acceptance Testing, and End to End Testing
• Document and report all found defect in HP Quality Center
• Performed data validation through SQL queries.
• Responsible for preparing User Manuals
• Prepared Test Scenarios & Test Cases and performing Manual Testing of the application
• Performed GUI, System and Regression Testing of the application
• Extensively used HP Quality Center in writing, uploading and executing Test Scripts. Also for Defect Tracking of the bugs for re-test and close operations
• Attended Status meetings & Updated the management with Daily & Weekly Status report of all the testingactivities.

Environment: Java, J2EE, Oracle9i, MS-Office, SQL HP QTP, HP Load Runner & HP Quality Center

Confidential, Bala Cynwyd, PA

QA Analyst

Responsibilities:

• Reviewed Business Requirements Documents and the Technical specifications.
• Reviewed and Analyzed the System Requirement Specifications (SRS) and design documents.
• Created detailed test plan and test cases for Manual testing using Quality Center.
• Performed Manual Testing of the Application, interacted with developers and discussed technical problems, reported bugs.
• Converted manual test cases to automated test scripts in QTP enhanced the scripts by adding user defined functions.
• Wrote SQL queries to verify the database updates and inserts and to validate reports.
• Used Quality Center for Mapping the Test cases with the Requirements.
• Reports were collected from Quality Center on a daily basis to submit them to Project Management.
• Detected Defects, communicated to the developers using Bug Reporting Tool and Tracking the Defects using HP Quality Center.
• Used HP Quality Center extensively for Establishing Traceability to Requirements, Test Cases, Bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.
• Involved in the User Acceptance Testing (UAT).
• Logged defects in HP Quality Center for Integration level defects and coordinated with Development team to fix the issues.
• Participated in various meetings and discussed Enhancements and Modification Request issues.
• Utilized Priority based, Business critical bases and enhancement based strategies to conduct Functional testing.
• Used verification points and conducted Data Driven test with the Test Data set using HP QTP.
• Created Standard and Text checkpoints by using HP QTP for validations

Environment: Java, J2EE, Java Script, XML, SQL Server 2000, HP Quality Center, HP Load Runner & HP QTP

Confidential, Portsmouth, NH

QA Analyst

Responsibilities:

• Analyzed user requirements and developed test cases and Test Scripts in HP Quality Centre.
• Involved in preparing test plan, positive and negative test cases and documenting test results in Quality Centre.
• Performed smoke testing system testing, functional testing, regression testing.
• Created Data Driven Tests to validate the scenario with different test data.
• Experience in writing and executing SQL queries for data validation.
• Identified critical show stoppers and reported to the developers during the testing phase.
• Used HP Quality Center for Defect Reporting and tracking and maintained the test logs, test reports, test issues and wrote ad-hoc.
• Performed Black Box testing by designing and constructing test cases, test data and test execution.
• Perform data verification against database using SQL queries
• Modify the Tests and conduct Regression Testing
• Involved in developing Test incident Reports for Defects on daily, weekly and module basis.
• Designed and developed testing tools to improve the quality of reports and data conversions.
• Participated in several walk through and weekly review meetings.
• Responsible for manual testing and functional testing.
• Performed analysis of development and QA practices, review of design documents
• Responsible for creating, implementing and managing overall QA Strategies
• Took charge and responsibility for planning/executing entire projects
• Developed SQL queries for Back-End testing and Data base testing.
• Worked with developers, business and release managers to discuss the ways to fix the defects.
• Helped new team members to understand the application functions.
• Developed the test procedures and used various Checkpoints (GUI, Bitmap, Text checkpoints).
• Performed Back end testing on the application by executing SQL queries on the Database.
• Execute tests, documented defects, and verified bug fixes.
• Bug Reporting, Defect tracking and Report analysis was done by using HP Quality Centre.
• Reporting the test execution status in the Bug Review Meetings on a weekly basis with the project group.

Environment: Java, J2EE, SQL Server, MS-Office, SQL, HP Quality Center, HP QTP and manual testing.

Confidential, Greensboro, NC

QA Tester

Responsibilities:

• Creating detailed test plans, test cases and executing it them.
• Implementing test cases and the test process with project timeframes.
• Performed functional and regression tests on statements and balance sheets.
• Performed Black Box, Regression, End to End, Smoke testing and Functional testing
• Reported and assigned bugs using HP Quality Center.
• Submit team progress and high priority defects report to higher management.
• Performed User Acceptance and System integrations testing
• Validated data for existing clients using Oracle SQL
• Managing testing efforts for multiple locations
• Worked closely with business analyst and developers
• Support end users and production teams
• Tracking, editing, and updating defects into HP Quality Center.

Environment: Windows, Java script, Asp, VB Script, XML, HP QTP, HP Quality Center, SQL & MS Office

Confidential, NC

QA Tester

Responsibilities:

• Manage Software Test Life Cycle, Creation of documentation, testing software to compare to specifications/documentation.
• Involved in analyzing the Systems and Requirements gathering, Data Analysis, writing test cases and reviewing test cases.
• Designing and execution of Test Plan, Test Design, Test Case Execution, Reviewing test cases using HP Quality Center
• Involved in tracking defects and getting them resolved ensuring business requirements are met.
• Involved in execution of system and regression testing.
• Assisted the testing group for Documenting test cases.
• Assisted in system testing and User Acceptance Testing (UAT). Performed presentations and training.
• Creating Test Data specification document for the application covering the associated interfaces, test cases and environment needs.
• Done Extensive testing involving Error Handling Coverage, Behavioral Coverage, Calculus Coverage Input domain Coverage, back end coverage, service levels coverage to achieve accurate functionality
• Creating Test scripts to validate test environment readiness in terms of test data availability and test result validations.
• Creation & Execution of Test scripts to set up test data, if in scope of the application environment and capture the outcome of implementation.

Environment: HP Quality Center, XML, VB, VBScript, SQL Server 2000, Win NT and UNIX