PROFESSIONAL SUMMARY:

• Over 6 years of diverse experience in Information Technology with emphasis on Quality Assurance. Expertise in Manual Testing of Web based and Client/Server applications and also using (Quality Center) ALM and databases like Oracle 11I, My SQL and SQL Server 2008 possess excellent communication, inter - personal and documentation skills. I quickly adapt to an existing work environment and like to work with teams and independently based on business needs.
• Strong understanding of software development life cycle models and object oriented systems design and architecture
• Verified that web site is working on different browser such as chrome, IE, safari and Fire fox.
• Experience working on waterfall, Agile SCRUM project team in a testing, development or analyst capacity.
• Comprehensive knowledge of content management systems, Microsoft .NET technologies, and enterprise social computing platforms.
• Work closely with business and development teams (onshore/offshore) and users to understand their needs and the design of the software application
• Extensive experience in creating Test Plans and Test cases from functional specifications and business requirement documents
• Proficient in Positive testing by providing valid credentials and Negative Testing by providing Invalid credentials.
• Proficient in manual testing.
• Experience in Test Automation Tools like QTP using Vb-script and Quality Center
• Extensive experience in Functional testing, Smoke testing, Integration testing, System testing, UAT testing, End-to-End testing, Performance testing, Regression testing, Database Testing, GUI testing, browser compatibility testing and smoke testing in Windows & Unix environments
• Report defects using Defect tracking tools like Quality Center, JIRA, Bugzilla.
• Expertise in writing and understanding SQL Queries for data validation and back-end testing purposes.
• Experience in HR/Payroll testing activities related to company’s workday system.
• HP ALM used for requirement specification, test planning and defect tracking.

TECHNICAL SKILLS:

MANUAL TESTING: Microsoft Office Tools (Word, Excel), HP Quality Center/Test DirectorTrack record

AUTOMATION TOOLS & DEFECT TRACKING TOOLS: WEB TECHNOLOGY / PROGRAMMING LANGUAGES

DATABASE TOOLS: MySQL, Oracle 11i, Toad 8.6, MS Excel, MS Access 97, MS SQL Server 2008,IBM DB2

OPERATING SYSTEMS: MS-DOS, Windows XP/2000/2003,NT, Windows 7,UNIX, LINUX

FAMILARITIES: Internet, MS Outlook

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte NC

Software QA Engineer

Responsibilities:

• Experience reviewing SW stories, plan, design and execute test cases related to them in HP Quality Center (ALM).
• Used JIRA for defect tracking purposes.
• Experience testing Order Management System .Verified and Validated orders from venders using XML files.
• Performed functionality of same site for mobile users also. Verified users are able to shop products and perform checkout functionality.
• Performed functionality testing of new features such as search, wedding registry search on web site.
• Verified web site is working on different browser such as chrome, IE, safari and Firefox.
• Participated in meetings and walk through and provided testing updates.
• Performed regression testing on virtual machines of the SW application and coordinate activities with development team for bug identification and fixing.
• Work closely with automation testing team for scripting VB scripts and associating them with HP Quality Center for automation regression testing.
• Performed data validation using SQL queries on SQL database for the SSW application.
• Involved in Functional, GUI, Smoke, Regression, positive & negative, integration and CERT testing and checkouts. Used Test Driven Development (TDD) approach by working closely with the developers and testing teams during Agile SCRUM sprint cycles for maintaining application code quality standards.
• Liaison with Performance testing team to create load metrics definition and counter settings to perform load/performance testing of the applications
• Validated home profile search, browse and my account
• Review QA Test Plan which included objectives, testing strategies, test environment for covering functional, integration and backend testing using Mercury Test Director and MS Office tools.
• HP ALM used for release specifications, requirement specification, test planning and defect tracking.

Environment: JIRA, HP ALM, HTML, JavaScript, Java, Oracle11g, XML, Windows 7, SQL, UNIX, Tomcat, Web Sphere

Confidential

QA Analyst

Responsibilities:

• Responsible for performing manual testing using Mercury Quality Center and other tools.
• Validated testing on site by browsing through various phone and their plan configuration.
• Verified when user activate new line, select smart phone, add data plan and features for successful checkout.
• Verified and validated My Sprint.Com for customer's account information.
• Verified for user selection are carried from add to cart to checkout without any problems before and after as a signed user or guest user checkout on website.
• Worked on Agile/Scrum methodology and actively involved in user requirements sessions.
• Analyzed Manual test results and enhanced testing processes
• Performed UAT testing and coordinated with Business Users by providing test case results and statuses in meetings.
• Involved in meetings and interacted with developers and business users to discuss and resolve the Severity and Priority of the logged defects.
• Performed GUI, black box & white box testing, End-to-End testing, Regression testing, Positive and Negative Testing, database testing on the applications. Actively involved in regression testing in UAT environment.

Environment: Quality Center 10.0, SOAPUI Pro, Java, J2EE, JavaScript, HTML Pages, Oracle 10g, Toad 8.6, MS Visio, Windows XP, UNIX, JIRA,SQL

Confidential

QA Tester

Responsibilities:

• Involved in gathering specifications and requirements from development personnel prior to testing and providing testing estimates.
• Worked on Agile Scrum development methodology.
• Documented the requirements in the requirement module of HP Quality Center.
• Experience in various test cycles of HCM, Payroll and benefits.
• Participated in all project test phases and testing activities including test estimates, system and integration testing, Payroll Parallel, Performance/Load and Stress testing and User Acceptance testing.
• Performed Defect tracking and reporting using HP Quality Center.
• Imported requirements from Microsoft Word to HP Quality Center using Import Facility.
• Used Bugzilla for bug tracking and defect management.
• Performed regression testing on certain modules by executing QTP scripts using VB Script.
• Experience in Database Testing using SQL Queries.
• Participated in meetings and walk through.
• Environment: HP Quality Center, QTP, VB Script, HTML, JavaScript, DB2,Windows 2000, SQL, UNIX, Web Sphere.

Confidential

QA Tester

Responsibilities:

• Attended walk through meeting using Agile methodology and analyze the Test processes for Monthly Release (change requests/bug fixes) and full production releases.
• Experience Testing member system by verifying enroll, terminate and reenroll members
• Experince Testing provider portal by varifying provider details, claim status,and view member details
• Review QA Test Plan which included objectives, testing strategies, test environment for covering functional, integration and backend testing using Mercury Test Director and MS Office tools.
• Executed Manual test cases and verified actual results with expected results.
• Participated in product review, functional review and design review meetings and provide feedback from QA standpoint.
• Report Defects using Quality center, Analyze the defects and coordination with the development Team to solve the problems using Defect tracking
• Executed test plans, test cases to support quarterly, monthly and semi-monthly releases.
• Organize test plan/test case for business review meetings and get test plan sign-off from QA, Development and Business Analyst groups.
• Used EDI-837,835 for Data securing in healthcare claim transactions as per HIPPA companion documents.
• Created and executed SQL scripts to create and modify test data.

Environment: QC, Manual Testing (Microsoft Office), SQL Server, Oracle 11I, SQL, UNIX and Windows 2003/XP, Java, J2EE, HTML, XML