PROFESSIONAL SUMMARY

• Over 7+ years of professional experience in Quality Assurance, Software testing and QA process methodologies.
• Hands - on experience with diverse testing tools like Mercury’s, Quick Test Pro, (QTP), HP Quality Center, Test Director (Quality Center), My Office.
• Strong knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Solid Back End Testing experience by writing and executing SQL Queries.
• Proficient in using automation tools like Win Runner, QTP, Test Director / Quality Center, Soap UI
• Worked with QTP for Regression Testing
• 1 years of experience working with HP QTP, HP Load Runner, SOAP UI
• Analyzed Manual Test Cases with QA Team for most important & high priority Requirements for conversion to Automated Test Scripts using HP Quick Test Professional (QTP)
• Familiar with AGILE, Scrum, RUP, Waterfall, and Spiral Models methodologies.
• Experienced testing Web Services using SOA, SOAP UI, REST & Custom Based Approach
• Very strong experience in designing, developing and testing Web Services and SOA
• Have performed manual testing using HP Quality Center, MS Visual Studio Team Foundation Server and various other tools.
• Executed SQL Queries for testing integrity of data in database (Backend Testing).
• Skilled in Manual and Automated testing concepts using HP (/Mercury), IBM (/Rational) and open-source QA Tools.
• Developed, executed, and maintained Test Plans, Test Case, Test Scripts, and Test Data for manual testing approaches using track & defect management tool HP Quality Center (QC).
• Interacted with Business Analysts/Users/Developers heavily for collecting Requirements
• Participated in requirements reviews and design reviews and in all phases of the Software Testing Life Cycle.
• Have performed manual testing using HP Quality Center, MS Visual Studio Team Foundation Server and various other tools.
• Experience with QA Methodology and QA Validations to ensure the Quality.
• Extensive experience in Web Based Application as well as Client Server Applications
• Proficient in functional, negative, regression, System Integration (SIT), acceptance (UAT), positive and negative, load/performance, security, browser compatibility and performance testing of Client/Server and Web Based applications.
• Involved in implementing QA Standards, Guidelines and Regulations in large project environments.
• In-depth knowledge of all QA Phases that include Manual, Functional, System, Unit, Integration, Database, End-to-end, Business Process testing.
• Proficient in designing, reviewing and documenting system test plans, defining test procedures and creating test cases on the basis of product releases features, client’s requirements and related technical documents.
• Good knowledge and experience with Team Foundation Server.
• Good understanding and working knowledge of designing automation framework.
• Excellent Written/Verbal communication skills. Experience in working in a team and independently to resolve technical issues of a project

TECHNICAL SKILLS

Programming Languages: PL/SQL, T-SQL, VB, C, C++, Java

Scripting Languages: JavaScript, VBScript, TSL

Web Technologies: HTML, CSS, XML

Microsoft Products: Word, Excel, PowerPoint and Visio

Databases: MS SQL Server, Oracle, MS Access

ETL/Reporting Tools: Informatica, Business Objects, MS-SQL Server Reporting Services (SSRS)

Testing Tools: QTP, Century Test Automation (CTA), Century Shield, Win Runner, ALM,SOAPUI, Test Director and Quality Center

SDLC Methods: Agile Scrum, Waterfall

Operating Systems: Windows, MS-DOS, UNIX

PROFESSIONAL EXPERIENCE

Confidential Washington DC

Automation Tester

Responsibilities:

• Developed test scripts with expected results as per the requirements.
• Developed input test data for use during test execution.
• Integrate the QC to QTP with the help of connectivity feature in Q
• Followed the processes as outlined by the PTR by conforming to testing standards.
• Peer reviewed other team members’ test scripts and test data as requested.
• Executed test scripts, maintained and prioritized issues using Test Director, Team Track, and Remedy applications.
• Worked with the development team to resolve all the issues that occurred during the testing process.
• Followed the defect process in order to troubleshoot issues, documented detailed steps to replicate the issue, track all defects through to resolution, and validated fixes.
• Proactively looked for ways to contribute in areas and took additional responsibility that were outside of the immediate area of responsibility and helped the team in taking care of incident tickets.
• Executed regression tests at each new build in QTP
• Tracked the time spent on project tasks within the project guidelines by updating the daily metrics.
• Communicated the status, risks, and issues to team lead in a timely manner to minimize the impact on the delivery schedules.
• Involved in writing test scripts and functions in Test Script Language using QTP for automated testing
• Produced high-quality deliverables and delivered by set deadlines.

Environment: QTP 10.0, ALM, Jira, Oracle PL/SQL 9i/10g, UNIX HP/Solaris,Informatica, Java

Confidential MD

QA Analyst/Tester

Responsibilities:

• Participated in writing Test plans, Test scenarios, Test cases, and software documentation from business, technical and functional requirements.
• Logged the defects with proper priorities and severities, analyzed and reported the Defects using ALM (Application Life Cycle Management).
• Coordinated software test and evaluation requirements (technical and functional).
• Involved in creation and maintenance of Enrollment Policies and Procedures.
• Coordinate with Credentials, Configuration to process enrollment transactions.
• Writing test plans including detailed scripts and scenarios for testing enrollment software releases.
• Executing test scripts during test events as required.
• Writing defect reports for issues encountered during testing process.
• Interacted with Project Managers and related users to follow up on Defects/Issues till resolution.
• Involved in end to end testing from account creation to enrollment in health plans.
• Involved and tested Open Enrollment Scenarios like Individual Application,Plan Compare,and My Account.
• Extensively worked with data quality team in building test plans to addresses the correctness of data.
• Performed Functional/Regression testing, Unit testing, Integration testing and User Acceptance testing.
• Compared and analyzed the Test Results for every release and provided reports for management.

Environment: QTP, ALM, Jira, Oracle PL/SQL 9i/10g, UNIX HP/Solaris.

Confidential, PA

QA Analyst / Tester

Responsibilities:

• Co-ordinated with customers in gathering the requirements and specifications and Prepared detailed Test Plan and Test Cases
• Worked with management to plan, schedule, execute and deliver high quality solutions per the project schedule.
• Developed and executed test plans, test cases and test automation scripts.
• Investigated and resolved technical issues in the QA environments and communicated issues with various departments.
• Created QA Project Plans for all phases of the Life Cycle for Resources located in India.
• Created Test Strategy and Test Plan documents.
• Reported the Defects through Quality Center.
• Extensively used SQL queries to check storage and accuracy of data in database tables.
• Used SQL for Querying the Oracle database.
• Documented the successes and failures of all executed test procedures.
• Developed and executed test plans, procedures and scenarios for unit, process, function, system integration and acceptance testing.
• Worked directly with developers and leads to focus on front-end, middle-tier, and back-end testing in identifying the problem areas, communicated and monitored them to ensure that the problem is resolved.
• Created automated test scripts, verified traceability of Test Conditions to Test Cases.
• Consulted with the development and requirements team to coordinate and test the applications.
• Coordinated Off-shore Development / Test Resources.
• Involved in walkthroughs and formal meetings with developers to discuss enhancements and modifications
• Performed Functional, Integration and Retesting.
• Performed Regression testing after fixes and Modifications.
• Participated in all aspects QA and assisted management team in the process execution and analysis.

Environment: CTA, Century Shield, Century Gateway, JIRA,, SQL Server, Share point, Java2.0, Windows XP.

Confidential, Columbus, OH

Senior Analyst QA

Responsibilities:

• Analyzed User requirements specifications and Prepared Detailed Test Plan and Test Cases
• Writing and executing software System test plans and Test cases.
• Tested the backend database using SQL queries.
• Involved in Developing Test Plans, Test Cases & Test Scripts.
• Involved in the functional testing of web pages using QTP.
• Developed and executed various end-to-end scripts using QTP for automated testing of each individual Functionality & Regression Testing of the applications.
• Responsible for GUI Testing, System Testing, Regression Testing and Acceptance Testing using QTP.
• Prepared status summary reports with details of executed, passed and failed test cases.
• Responsible in providing regular test reports to the management.
• Developed Test scripts in QTP.
• Developed test cases based on the Test plan, Use Cases.
• Executed the Automated and Manual Test Cases and reviewed the defects.
• Reported the Defects through Quality Center.
• Reported the bugs, Email notifications to the developers using the Test Director.
• Writing and executing software System test plans and Test cases.
• Managed requirements using Test Director.
• Documented Test cases corresponding to business rules and other operating condition in Test Director.

Environment: Quality Center, Test Director, Win Runner, QTP, Oracle 10g, BOXI 3.1, MS SQL Server 2005, Manual Testing

Confidential, Bethesda. MD

QA Analyst / Tester

Responsibilities:

• Analyzing the Business Requirements, Functional Specification and Design Documents.
• Involved in Preparing Test Scenarios, Test Conditions and Test Cases based on the Functional specifications, Design Documents and Use Cases.
• Involved in Reviewing and Finalizing the Test Cases for the Execution.
• Involved in Functional Testing and Regressiontesting by using Mercury Automation tool QTP.
• Conducted GUI Testing, Navigation Testing and Smoke Testing and Compatibility Testing.
• Creating and configuring the standard and custom objects using Virtual Object wizard.
• Executed scripts with different sets of data using Data Driven Wizard in QTP.
• Creating, executing, coding and enhancing the Automation test scripts using QTP
• Uploading the Manual and Automated Functional Test Cases into Test Plan Tab in the Quality Center.
• Mapping the Test Cases from Test Plan Tab to Test Lab Tab under Quality Center for Execution.
• Executed the Automated and Manual Test Cases and reviewed the defects.
• Preparation of Defect Summary report and Daily Status reports.
• Performed Regression testing for the various modules of the application.
• Developed scripts for the applications as required.
• Preparation of Test Cases using Business Requirement Document, Technical Requirement Document, Use cases, Schemas and DTD’s
• Coordinated with support team in providing the inputs to resolve the QTP issues.
• Made every effort to accommodate all testing requests and deliver a quality product to meet the expectations of the customer.
• Reported defects through Quality Center.
• Always worked with strong sense of responsibility, not only took the ownership of the task assigned but was also accountable for the task performed.
• As a coordinator to execute the test cases interacted with customers and team members in accomplishing the tasks of executing the smoke tests, updating the progress of the process,
• Advocated ideas those were productive both for the project and the company as a whole.
• Also suggested and implemented to record and log the issues encountered with QTP freezing issues to effectively use them in resolving the issues.

Environment: Quality Center, Test Director, WinRunner, QTP, ASP.NET, HTML, MS SQL Server, Manual Testing