SUMMARY:

• IT professional with 10+ years of experience managing Quality Assurance Testing for multiple projects of medium to high complexity.
• Worked autonomously and collaboratively in fast paced work environments, led projects to success while working cross functionally.
• Highly motivated and goal driven individual with excellent problem solving, project management and interpersonal skills.
• Excellent knowledge of Software Development Life Cycle (SDLC) and various methodologies such as Waterfall, Win - Win and Agile.
• Implemented latest QA programs for maintaining data quality standards to ensure that the organization meets the legal compliance and clients’ needs.
• Planned and executed end to end System, Integration, Functional, Regression, Performance test and designed Automation frame work.
• Hands-on experience working with huge volume of Database Testing, ETL Testing & BI Testing with different tools like Informatica, Data stage, Cognos (Report Testing), MS-BI (SSIS,SSAS,SSSRS), SAP-BO, Pentaho BI testing in depth with cross platforms (Windows & Unix).
• Improved product & technical competencies across multiple global delivery organizations with a proven/track record of delivery, sales, strong strategic vision and demonstrated ability to inspire/mentor teams, looking for challenging position.
• Extensively worked with various domains such as, Financial, Global Wealth Management, Banking and Capital Markets, Insurance, Mortgage, Health Care, Telecom.
• Managed/Mentored senior level QA Architects, QA Lead, and BA/Dev on best practices to individually submitted proposal(s) to senior level management for setting up offshore QA entity.
• Broad experience of Mobile testing both on IOS and Android apps with HP Quality and Performance Center tools and Mobile Cloud testing on real devices.
• Developed test automation frameworks such as test script modules, test library architecture, table-driven, data-driven, and hybrid test automation.

TECHNICAL SUMMARY:

Testing Tools: Selenium Webdriver with JUnit and TestNG, ANT, SVN, Maven, HP Load Runner, HPQualityCenter11.0/ALM, TESTLINK, QTP, PYTHON, SOAP UI, ETL Talend Open Studio, IBM Clear Quest, Test Link, Trac, JIRA

Scripting: VBScript, JavaScript, Shell Scripts, TSL

Operating Systems: Windows XP/2k, UNIX, Red Hat Linux

Database: Oracle, SQL Server 2005, MS Access 2003, MySQL, Sybase, DB2 8.1

Web Servers: Microsoft IIS, Apache, JBoss, Sun Java System Web Server

Application Servers: IBM Web Sphere, BEA Web Logic Server, Sun Application Server

Languages: VB, ASP, Java, C, C++, SQL, PL/SQL, XML, HTML, DHTML

Protocols: TCP/IP, HTTP, HTTPS, ODBC

Mobile Devices: iPhone, iPad, Android, Blackberry and Windows

Emulators: Perfecto,Peek,Oper Android Emulator, BB Emulator

Utilities: MS Word, MS Excel, MS PowerPoint, Eclipse, MS Visual Studio, Toad

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix, AZ

Sr. QA Lead

Responsibilities:

• Involved in automating the entire process of managing content across websites, portals, intranets and extranets, including authoring, site design, application deployment, content targeting, site analytics, and multivariable testing.
• Involved in the Analyze sessions to understand the business functionality with BA, PM and breakout sessions.
• Test Coordination and preparing Test strategy that clearly documents the Test Approach with Application Teams & Business.
• Quality Center is used extensively for creating the Test Cases and linking them to the appropriate requirements and ensured 100% test coverage.
• Used different browsers such as Fire Fox, Internet Explorer 7 & 8, Safari and Google Chrome.
• Responsible for Reviewing Business cases, Software requirements and provide feedback from Web and mobile user perspective.
• Designed, implemented and maintained data-driven framework and test scripts suites for daily regression runs.
• Created function libraries with functions having arrays and dictionary objects as parameters, created and managed shared object repositories for Bill Ready and Rate Ready modules.
• Tested web based video-on-demand application (subscription-based service), which allows users to watch videos as well as to upload.
• Worked closely with multiple teams and led onshore and of shore resources to assure the quality of each product developed within the organization.
• Involved in bug triage were conducted in order to discuss the issues occurred during Testing and align on the best approach to resolve them.
• Escalated issues that impacted the testing timeline and risks to project manager and directors with progress results matrix and was responsible for signing off the test results.

Environment: Windows XP & 7, MS-Office Tools, SQL Server Management Studio, JIRA, Quality Center 10 & ALM 11.0 and QTP, Selenium.

Confidential, Sunnyvale, CA

QA Lead

Responsibilities:

• Analyzed business requirements and design documents to identify verification and validation data scenarios.
• Involved in Mobile Testing applications in both Emulator and devices (Native apps and Mobile web).
• Testing of major mobile applications like Browser, GPS, MMS, SMS, Media Player, WAP and Bluetooth testing AppScan and Security.
• Led QC team onshore and offshore and maintained Traceability matrix and testing Summary report.
• Designed, implemented and maintained data-driven HP Service Test framework/architecture for project.
• Effectively managed the testing process using Quality Center to manage the Requirements, Test Plan, Test cases and Defect Cycle and have a clear Traceability between them.
• Developed and optimized Selenium WebDriver scripts using in-build framework and TestNG for sanity, regression, integration and system testing.Ability to read and reviewing device XML logs and server logs from a trouble-shooting perspective for Mobile OS/Devices (iPhone, Blackberry, Android, iPad)
• Performed ad-hoc testing using emulators for testing native apps:Android emulator, Microsoft Devices emulator, Nokia emulator, Google Android Emulator, Blackberry simulator, iPad Peek, Mobile Phone Emulator, Opera emulator.
• Worked with end- to end integration test team and identified automation scope for E2E integration test cases that included order- creation by vendors, serving of ads, followed by adjustment of accounts.
• Automated testing backend and WebServices with Soap request and Soap response passing WSDL and XML payloads and SOAP request running multi-iterative tests pulling data from flat files and data table.
• Define QA timelines for targeted start and completion date for Pre and Post migration and test execution.
• Coordinate tasks with respect to risk analysis, release milestones and schedules.
• Performed Sanity testing on maintaining custom objects and fields, handling bulk data migration, maintenance of page layouts, installation and exchange applications.
• Performing Demos of the test plan and did walkthroughs with onsite and offshore teams.

Environment: Windows XP, Vista and Windows 7, Mercury Quality Center 10.0, SOAP UI,HP Service Test, Selenium, TFS, Siebel, BI, Bi Cognos, Citrix, VMware, People Soft, TIBCO, Call center, SAP, Oracle ERP, Exchange 2007 & 2010, Microsoft 2007 & 2010.

Confidential, New York, NY

QA Lead/ Engineer

Responsibilities:

• Manually tested the application functionality and developed automation test scripts to perform functional and regression testing.
• Created and maintained regression test suite to check the progress of the testing process by performing identical tests before and after fixing defects.
• Created reusable actions, functional libraries with parameterized functions, managed shared object repositories.
• Linking requirements to test cycles, test coverage and linked defects, using Quality center.
• Identified manual tests that can be automated and developed automation scripts using QTP.
• Performed functional and regression testing of the application which helps in profitable customer identification and highest revenue generating client.
• Worked on multiple financial domains (rating, credit reports, financial services, loans, bonds, and student loans for profit & market fund) for populating the data.
• Testing of the chat conversations, Send Receive Picture messages, MMS, sending sms from the chat, calling from the conversation
• Expertise on working with Mobile game, Mobile Application and Web application testing.
• Created smart scripts for functional testing and regression testing of portfolio, search, class history, properties, loans, financials, reports and deal.
• Created and enhanced the test scripts for global execution.
• Created and executed QTP test scripts and QTP function libraries for regular regression runs for every software build and release.
• Performed load test scenarios and setting up performance monitors and verifying the bottlenecks of load on the application.
• Executed test cases during the unit, integration and end-to-end test cycles.
• Performing test plan reviews with onsite and offshore teams.

Environment: Windows XP, C++, HTML, JAVA, J2EE, SQL Server, VB Script, QTP 9.5, Load Runner 8.0, Mercury Quality Center 9.2, Lotus Notes 6.5.

Confidential, New York, NY

QA Lead/Analyst

Responsibilities:

• Performed review and analysis of functional requirements and test plan design documentation.
• Led offshore and onsite test team and maintained traceability matrix and testing summary report.
• Involved in Iteration planning and attended daily Scrum.
• Conducted test plan, test cases reviews and demos between Business analyst, Developers and QA team.
• Performed Ad-hoc, Smoke, Regression and System testing for each test cycle, build and release.
• Setup test harness/ test data and established QA best practices.
• Gained appreciation for conducting departmental-level as a subject-matter expert for various platforms like WinCE, Symbian, I-Phone, Blackberr yand Android.
• Involved in review of test cases and Manual execution of the system and integration test cases.
• Installing the app into different devices(Android, BB, IPhone, I pad native)
• Validated functional implementation life cycle for sales, marketing, service, CRM generic transactional and UI configuration.
• Imported excel based customer information records in to accounts, contacts and using data loader and Import Wizard.
• Wrote several SQL scripts in TOAD to validate the data integrity in the application using various DDL statements.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Automated testing backend and Web services with Soap request and Soap responses passing WSDL and XML payloads and SOAP requests running multi-iterative tests pulling data from flat files and data tale.
• Developed Web Service Scripts for a WEB Service call sing SOAP UI.
• Prepared XSDx (Schemas) WSDL to generate the Web services stubs and skeletons using top-up approach.
• Created function libraries for creation ports, creating partner profiles, creating customer model, distribution of customer model, etc.
• Created various reports and report folders to assist managers to better utilize Sales force as a sales tool.
• Developed web service scripts for a web service call sing SOAP UI.
• Participated in peer reviews, software process improvement and defect prevention activities.

Environment: .Net, JAVA, J2EE, HP Blue Print, SOAP scope 5.3, Web LOAD 7.3, Load Runner, TOAD, QTP 9.5, HTML, XML, JIRA, Windows2000/XP/Vista, Macintosh, Black Berry.

Confidential, San Diego, CA

Software QA Engineer

Responsibilities:

• Responsible for planning and writing test plans, test cases for multi tear functionality
• Led QA and developed traceability matrix and testing summary report.
• Involved in researching the appropriate testing tool based on the requirements of the client, obtaining quote, and purchase form vendor.
• Introduced client with (QTP/ Load Runner) Automation tool and performed installation.
• Created monthly SQA reports and technical metrics, change request, defect and enhancement statistics.
• Design and Implementation of QTP Automation Framework by creating reusable functional libraries in QTP.
• Extensively involved in using parameterization and reusable actions with QTP.
• Linking requirements to test cases using Quality center and executing test cases using QTP
• Performed Installation qualification and Operation qualification testing.
• Involved in System, Regression and Integration testing for product checkouts.
• Responsible for conducting document review with client for sign offs.
• Preformed ad-hoc testing of customer information, my account, my renewals, my upgrades, account settings, customer information, order history, and web mail.
• Performed credit/debit card (Visa, MasterCard) by entering payment information on a web page protected by PayPal.Performing end-to-end testing.
• Applies Statistical Process Control (ASPC) methods for analyzing data to evaluate the current process and proposed process changes.
• Performed debugging and updating of QTP scripts.
• Wrote SQL queries to verify the integrity of data by querying the back-end SQL Server database.

Environment: WPF, C#, .NET, Windows XP, Vista, Windows 7, Web Services, Quality Center, QTP 9.5/10.00, Load Runner, Oracle 10g/ SQL Server 2000, Toad, MS Office.

Confidential, San Diego, CA

Sr.QA Analyst

Responsibilities:

• Identified test scenarios for Integration testing for billing products - TurboTax - Basic, Deluxe, Premier, Home and Business as well as with external products.
• Manually tested the application functionality and developed automation test scripts to perform functional and regression testing and prepared automation test scripts.
• Prepared test cases in QC, based on use-cases and requirements, and created test scripts to verify actual results against expected results.
• Enhanced the test scripts by creating Function libraries and Parameterization.
• Involved in testing daily multiple builds on production bases of TurboTax - Basic, Deluxe, Premier, Home and Business for windows and Mac OS.
• Created test data for the Purchasing, Accounts Payables, Receivables, and Buyer Setup, etc.
• Performed script debugging to find out why the test script did not execute correctly.
• Performed Functional testing, Integration testing, and System testing, Performance testing, and Regression testing.
• Created and maintained regression test suite to check the progress of the testing process by performing identical tests before and after fixing defects.
• Working on Agile methodologies such as SCRUM.
• Assisted in coordination, planning, and hosting of the User Acceptance Testing.

Environment: QTP 9.0, Quality Center 9.0, VB script, J2EE, Netscape, Firefox, Windows XP, Oracle 9i, XML, MS-office.

Confidential, San Diego, CA

QA Analyst

Responsibilities:

• Performed review and analysis of functional requirements and test plan design documentation. Attended requirements and design meetings.
• Effectively managed the testing process using Quality Center to manage the requirements and test cases and have a clear traceability between them.
• Analyzed the business requirements and created test plans and test cases outlining the scope of the project.
• Designed the scenarios for creation of different Enterprise Customers (Customer Setup) with up to 16- levels of Hierarchy and Products in Single view as a part of test data requirement.
• Performed manual, integration, functional and regression testing.
• Regularly coordinated with the development team to suggest/recommend changes so that the product delivered meets the preset standards.
• Executed manual test cases and identified the test cases needed for regression testing and automation.
• Provided back end testing for billing database auditing and data validation using SQL queries.
• Participated in weekly review meetings with the team and reported the status of testing and escalated critical and high-risk unresolved issues.
• Authored performance test scripts and verified the results under different load conditions using LoadRunner’s VuGen.

Environment: Windows XP, UNIX, J2EE, JSP, .NET, VBScript, Quality Center 9.0, Load Runner, QTP 9.2, Oracle, Web Logic, TOAD.