SUMMARY:

• 8+ years of experience in Software Quality Assurance using Black box methodologies of Web and Client/Server applications.
• Excellent knowledge of Software Development Life Cycle and Object oriented programming.
• Strong experience in Black Box and White - Box testing techniques.
• Extensive experience in Functional testing, System testing, Integration testing, Regression testing, Interface testing, Conversion testing & Sanity testing.
• Demonstrated excellence in creating and developing Effort Estimations, Test Plans, Test specifications, Test cases and Automation test scripts.
• Created, maintained and executed manual and automation test scripts for Functional, Regression, System and Integration testing.
• Experience in developing test automation architectures/frameworks such as developing test script modules, test library architecture, table-driven, data-driven, and hybrid test automation.
• Expertise in using HP automated testing tools like Quick Test Professional, Win Runner, Load Runner, and Quality Center.
• Experience in developing and maintaining QTP functional scripts for regression testing including dynamic parameterization using datasheets, database tables and external excel spreadsheets, virtual objects, checkpoints, file system object, XML DOM objects and descriptive programming.
• Experience in creating check points, synchronization points, parameterization and break points for debugging.
• Planned and customized Vuser script in Load Runner and enhanced them for parameterization, correlation query, think times, transaction point and rendezvous points and created scenarios using Load Runner controller.
• Strong experience writing SQL queries for back-end testing, UNIX commands for verifying log files, shell scripts to bounce/maintain QA servers, database refresh for QA environments, XML API testing.
• Trained team members in new tools and technology.
• Experience in working on projects developed using JAVA, VB, ASP, NET, Web services -SOAP, UDDI, WSDL, HTML, Oracle, MS SQL Server, VBScript and JavaScript.
• Good programming experience wif Visual Basic (VB), Visual Basic Scripting and Java J2EE.
• At ease in high stress environments requiring superior ability to effectively handle multi-task levels of responsibility.
• Excellent communication, interpersonal, intuitive, analysis and leadership skills.
• Proven ability to work efficiently in both independent and teamwork environments.
• Energetic and perseverant self-starter who is known for excelling goals and objectives.

TECHNICAL SKILLS:

Testing Tools: Quick Test Professional 9.2/9.510.0, Quality Center 9.2, 10.0Win Runner 7.6/8.0,LoadRunner 7.6/7.8/8.0/9.2, TFS, JIRA, and J-Unit.:

Scripting: VBScript, JavaScript, Shell Scripts, TSL

Operating Systems: Windows XP/2k, UNIX, Red Hat Linux

Database: Oracle 10g, SQL Server 2005, MS Access 2003, MySQL 4, Sybase, DB2 8.1

Web Servers: Microsoft IIS, Apache, JBoss, Sun Java System Web Server

Application Servers: IBM Web Sphere, BEA Web Logic Server, Sun Application Server

Languages: VB, ASP, VB.NET, ASP.NET, Java, C, C++, SQL, PL/SQL, XML, HTML,DHTML

Protocols: TCP/IP, HTTP, HTTPS, and ODBC

Utilities: MS Word, MS Excel, MS PowerPoint, Eclipse, MS Visual Studio, Toad

PROFESSIONAL EXPERIENCE

Confidential, Phoenix, AZ

QA Analyst/Lead

Responsibilities:

• Involved in teh Analyze sessions to understand teh business functionality wif BA, PM and breakout sessions.
• Understood teh integration points between teh old and teh new Class rooms.
• Test Coordination and preparing Test strategy that clearly documents teh Test Approach wif Application Teams & Business,
• Identified teh Regression test areas that need to be tested as part of integration
• Quality Center is used extensively for creating teh Test Cases and linking them to teh appropriate requirements and ensured 100% test coverage.
• Used Agile scrum methodology and actively participated in teh standup meeting to keep teh whole team informed about teh test status.
• Regression test was conducted each time teh changes are made to either new or old classroom to make sure teh changed did not break teh existing functionality.
• Used different browsers such as Fire Fox, Internet Explorer 7 & 8, Safari and Google Chrome to test teh functionality of new CR integration.
• Was responsible for nightly runs of teh automated scripts.
• Worked closely wif multiple teams, onshore and of shore.
• Created teh test report wif detailed information about teh test proceedings including issues, risks and bugs raised.
• Tracked teh defects from open to teh closure.
• Involved in bug triage were conducted in order to discuss teh issues occurred during Testing and align on teh best approach to resolve them.
• Was responsible for signing off teh test results
• Leadership team is timely updated wif teh test progress wif appropriate test results matrix.

Environment: Windows XP & 7, MS-Office Tools, SQL Server Management Studio, JIRA, Quality Center 10 & 11 and QTP.

Confidential, Sunnyvale, CA

Sr. Release/QA Engineer

Responsibilities:

• Analyzed System requirement and developed test plans, Test cases for Functional, Integration Regression, and full System Testing.
• Led QC team onshore and offshore and maintained Traceability matrix and testing Summary report.
• Involved in Iteration planning and attended daily Scrum.
• Communicated wif teh business users and stakeholders to define teh Planning and Scope of testing.
• Effectively managed teh testing process using Quality Center to manage teh Requirements, Test Plan, Test cases and Defect Cycle and has a clear Traceability between them.
• Define QA timelines for targeted start and completion date for Pre and Post migration and test execution.
• Coordinate tasks wif respect to risk analysis, release milestones and schedules.
• Performed Integration testing wif Sales Force wif other back applications.
• Performed Sanity testing on maintaining custom objects and fields, handling bulk data migration, maintenance of page layouts, installation and exchange applications.
• Performing Demos of teh test plan and did walkthroughs wif onsite and offshore teams.
• Worked closely wif users and program developers in Agile development.

Environment: Windows XP, Vista and Windows 7, Mercury Quality Center 10.0, Load Runner 9.2, Sales Force, Siebel, BI, Bi Cognos, Citrix, VMware, People Soft, TIBCO, Call center, SAP, Oracle ERP, Exchange 2007 & 2010, Microsoft 2007 & 2010.

Confidential, New York, NY

QA Lead/ Engineer

Roles & Responsibilities:

• Manually tested teh application functionality and developed automation test scripts to perform functional and regression testing.
• Created and maintained regression test suite to check teh progress of teh testing process by performing identical tests before and after fixing defects.
• Created reusable actions, functional libraries wif parameterized functions, managed shared object repositories.
• Responsible for planning and execution of teh testing life cycle.
• Linking requirements to test cycles, test coverage and linked defects, using Quality center.
• Identified manual tests that can be automated and developed automation scripts using QTP.
• Performed functional and regression testing of teh application which halps in profitable customer identification and highest revenue generating client.
• Worked on multiple financial domains (rating, credit reports, financial services, loans, bonds, and student loans for profit & market fund) for populating teh data.
• Created smart scripts for functional testing and regression testing of portfolio, search, class history, properties, loans, financials, reports and deal.
• Created and enhanced teh test scripts for global execution.
• Performed load test scenarios and setting up performance monitors and verifying teh bottlenecks of load on teh application.
• Executed test cases during teh unit, integration and end-to-end test cycles.
• Performing test plan reviews wif onsite and offshore teams.

Environment: Windows XP, C++, HTML, JAVA, J2EE, SQL Server, VB Script, QTP 9.5, Load Runner 8.0, Mercury Quality Center 9.2, Lotus Notes 6.5.

Confidential, New York, NY

QA Lead/Analyst

Roles & Responsibilities:

• Performed review and analysis of functional requirements and test plan design documentation.
• Led offshore and onsite test team and maintained traceability matrix and testing summary report.
• Involved in Iteration planning and attended daily Scrum.
• Conducted test plan, test cases reviews and demos between Business analyst, Developers and QA team.
• Performed Ad-hoc, Smoke, Regression and System testing for each test cycle, build and release.
• Logged defects and generated dashboard report.
• Setup test harness/ test data and established QA best practices.
• Tested new enhancements compatibility wif SFDC (Sales Force).
• Validated functional implementation life cycle for sales, marketing, service, CRM generic transactional and UI configuration.
• Imported excel based customer information records in to accounts, contacts and using data loader and Import Wizard.
• Wrote several SQL scripts in TOAD to validate teh data integrity in teh application using various DDL statements.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Automated testing backend and Web services wif Soap request and Soap responses passing WSDL and XML payloads and SOAP requests running multi-iterative tests pulling data from flat files and data tale.
• Developed Web Service Scripts for a WEB Service call sing SOAP UI.
• Prepared XSDx (Schemas) WSDL to generate teh Web services stubs and skeletons using top-up approach.
• Created function libraries for creation ports, creating partner profiles, creating customer model, distribution of customer model, etc.
• Created various reports and report folders to assist managers to better utilize Sales force as a sales tool.
• Developed web service scripts for a web service call sing SOAP UI.
• Participated in peer reviews, software process improvement and defect prevention activities.

Environment: .Net, JAVA, J2EE, HP Blue Print, SOAP scope 5.3, Web LOAD 7.3, Load Runner, TOAD, QTP 9.5, HTML, XML, JIRA, Windows2000/XP/Vista, Macintosh, Black Berry.

Confidential, Confidential, CA

Software QA Engineer

Roles & Responsibilities:

• Responsible for planning and writing test plans, test cases for multi tear functionality
• Led QA and developed traceability matrix and testing summary report.
• Involved in researching teh appropriate testing tool based on teh requirements of teh client, obtaining quote, and purchase form vendor.
• Introduced client wif (QTP/ Load Runner) Automation tool and performed installation.
• Created monthly SQA reports and technical metrics, change request, defect and enhancement statistics.
• Design and Implementation of QTP Automation Framework by creating reusable functional libraries in QTP.
• Extensively involved in using parameterization and reusable actions wif QTP.
• Linking requirements to test cases using Quality center and executing test cases using QTP
• Performed Installation qualification and Operation qualification testing.
• Involved in System, Regression and Integration testing for product checkouts.
• Responsible for conducting document review wif client for sign offs.
• Preformed ad-hoc testing of customer information, my account, my renewals, my upgrades, account settings, customer information, order history, and web mail.
• Performed credit/debit card (Visa, MasterCard) by entering payment information on a web page protected by PayPal. Performing end-to-end testing.
• Applies Statistical Process Control (ASPC) methods for analyzing data to evaluate teh current process and proposed process changes.
• Performed debugging and updating of QTP scripts.
• Wrote SQL queries to verify teh integrity of data by querying teh back-end SQL Server database.

Environment: WPF, C#, .NET, Windows XP, Vista, Windows 7, Web Services, Quality Center, QTP 9.5/10.00, Load Runner, Oracle 10g/ SQL Server 2000, Toad, MS Office.

Confidential, CA

QA Analyst

Roles & Responsibilities:

• Identified test scenarios for Integration testing for billing products - TurboTax - Basic, Deluxe, Premier, Home and Business as well as wif external products.
• Manually tested teh application functionality and developed automation test scripts to perform functional and regression testing and prepared automation test scripts.
• Prepared test cases in QC, based on use-cases and requirements, and created test scripts to verify actual results against expected results.
• Enhanced teh test scripts by creating Function libraries and Parameterization.
• Involved in testing daily multiple builds on production bases of TurboTax - Basic, Deluxe, Premier, Home and Business for windows and Mac OS.
• Created test data for teh Purchasing, Accounts Payables, Receivables, and Buyer Setup, etc.
• Performed script debugging to find out why teh test script did not execute correctly.
• Performed Functional testing, Integration testing, and System testing, Performance testing, and Regression testing.
• Created and maintained regression test suite to check teh progress of teh testing process by performing identical tests before and after fixing defects.
• Working on Agile methodologies such as SCRUM.
• Assisted in coordination, planning, and hosting of teh User Acceptance Testing.

Environment: QTP 9.0, Quality Center 9.0, VB script, J2EE, Netscape, Firefox, Windows XP, Oracle 9i, XML, MS-office.

Confidential, CA

QA Analyst

Responsibilities:

• Performed review and analysis of functional requirements and test plan design documentation. Attended requirements and design meetings.
• Effectively managed teh testing process using Quality Center to manage teh requirements and test cases and has a clear traceability between them.
• Analyzed teh business requirements and created test plans and test cases outlining teh scope of teh project.
• Designed teh scenarios for creation of different Enterprise Customers (Customer Setup) wif up to 16- levels of Hierarchy and Products in Singl View as a part of test data requirement.
• Performed manual, integration, functional and regression testing.
• Regularly coordinated wif teh development team to suggest/recommend changes so that teh product delivered meets teh preset standards.
• Executed manual test cases and identified teh test cases needed for regression testing and automation.
• Provided back end testing for billing database auditing and data validation using SQL queries.
• Participated in weekly review meetings wif teh team and reported teh status of testing and escalated critical and high-risk unresolved issues.
• Authored performance test scripts and verified teh results under different load conditions using LoadRunner’s VuGen.

Environment: Windows XP, UNIX, J2EE, JSP, .NET, VBScript, Quality Center 9.0, Load Runner, QTP 9.2, Oracle, Web Logic, TOAD.