CORE STRENGTHS

• 8+Years of extensive experience in software testing of web - based, client server applications and webservices. Actively participated in all stages ofsoftware development and Testing Lifecycle. Highly proficient in performance testing using LoadRunner and Functional testing using QTP
• Extensive experience in preparing Load & Functional Test plans and Strategies
• Expertise in working Agile Methodology (Scrum Master), Waterfall Model.
• Extensive experience in designing the test cases based on BRD
• Performed System Testing including Functional, Regression, and Performance Testing using automated software testing tools such as QuickTestPro, LoadRunner
• Expertise in Test Case Design, Test Tool Usage, Test Execution, Defect Management and Defect Tracking, Test Scripts & Reports for delivering utmost Quality product
• Proficient in testing web Applications, CMS Applications SAP Applications, Silverlight, Web Services for performance using LoadRunner
• Extensive experience in using LoadRunner monitors such as IIS Monitor, Web Logic Monitor, WebSphere Monitor, SAP SCM 5.10, Foglight, DNT, Hyperic HQ and Wily Introscope
• Extensive experience in analyzing performance bottlenecks such as very high CPU usage, memory leaks
• Proficiency in interacting with Oracle, SQL Server, DB2 databases using SQL
• Experience in Documenting various Test procedures, user level documents and System level documents
• Expert in using Test Director, Quality Center and Rational ClearQuest for reporting and tracking software defects
• Specialized in testing and validating SOAP UI, XML, XSD, and Web Services
• Good understanding of Banking, Telecom, Finance, HealthCare, and Insurance domains.
• Ability to work on multi platform environments like Windows, UNIX with clear understanding of file system, environment variables.
• Excellent inter-personal abilities and a self-starter with good communication skills, problem solving skills, analytical skills and leadership qualities.
• Knowledgeable in Capability Maturity Model (CMM), and IEEE.

TECHNICAL EXPERTISE:

Tracking Tools: TestDirector8.0, Quality Center 9.0, PVCS Tracker, Rational Clear Quest

Workflow Tools: MS-Project 2000, MS-Excel, MS-Word, MS-PowerPoint, MS-Visio

Monitoring Tools: Wily Introscope Tool, Foglight, DNT, Hyperic HQ, HP Performance Management, LR Monitors

SQA Tools: Mercury’s LoadRunner9.1, Performance Center 9.52 & 11.0, QuickTesPro8.x

Languages: C, VB

Databases: SQL Server 2000 (7.0/6.5), MS-Access 2.0, MySQL, Oracle (8.x/9.x/10.x),DB2, OLAP

Operating Systems: Windows (98, 2000, 2003, NT,XP), Linux, Unix(AIX)

PROFESSIONAL EXPERIENCE

Confidential, Woodland Hills, CA

Systems Performance Engineer

Responsibilities:

• ConsumerHUB, Grievance&Appeals Imaging Project Documented User Workflows by coordinating with the business people and Application Team
• Understanding BRD, HLD, LLD & System Documents and find out the PCR’s related to Performance Testing and Developed Performance Test plan and Load Test strategies
• Performance Test on IAS Scenarios to Search andRetrievenumber of documents with unique department no’s
• Created, Documented and Implemented Baseline Load Pattern & Performance Test Execution on Test Environment
• Developed Vuser scripts using PerformanceCenter11.0 Silverlight, Web Services URL & WSDL, Flex, Web(HTTP/HTML), & Citrix ICA Protocol based on the business logic & user workflows
• Tested webservices using WSDL to pass same Session ID from one service to other service
• Verify and validate the combination of file type in the Imaging IAS for Tiff images with Metadata documents
• Executing test scenarios to test the functionality of Services using SOAP UI
• Interacted with EMC Captiva Input Accel Imaging, DBA’s, Developers, and Systems Admins during testing and isolated bottlenecks at different levels.
• Improved performance by adding Indexes there by indirectly minimizing dead locks
• Execute the SQL Query’s in TOAD to Test number of Batches process in a hour from the Backend Oracle
• Performs in-depth analysis from end to end to isolate points of failure in the application

Environment: Performance Center 11.0, ASP.NET 4.0, IIS 7, Silverlight, CA Introscope 9.5.2, F5 Load Balancer, Oracle 10g, HP Performance Management, Content, Indexing Plus, IA 6.5, Toad, Quality Center 11.0

Confidential, Simi Valley, CA

QA Lead

Responsibilities:

• Portfolio Communications (PortComm) Dept Projects Documented User Workflows by coordinating with the business people and Application Team
• Understanding BRD & System Documents and find out the PCR’s related to Functional Testing and Developed Functional Test plan and Test Strategies
• Executing the assigned Quality Control or Quality Assurance audit activities
• Assisting the preparation and conduction of Quantity Control (QC) routines/ projects within a line of business (LOB)
• Used SOAP UI for testing Web Services, inspection of WSDL files, generation of SOA envelopes, and acceleration of many other common XML tasks encountered during development of Web-Service enabled applications.
• Validating XML, XSD, XPath Syntax and Web Services Using SOAP UI
• Documented all new and modified QC Procedures and standards and Assists the Development and Implementation of QC Metrics for accessing the Quality of Delivered communication products
• Assist Senior staff, providing resolution to an assortment of problems of moderately complex scope, related to Quality Control projects
• Accountable for working as a member of a project team to ensure standard Quality practices/Processes are followed and/or Design and Execute Test plans and procedures for Acceptance testing of new or modified Communication Products
• Participated in the creation of Tests plans, and Test scripts. May be exposed to various teams and lines of business of varying levels

Environment: ASP.NET 3.5, SOAP UI, XML, IIS 7, Documentum, AS400, ISeries, QTP, HP Quality Center, Pivot, SQL, PL/SQL,Toad, MS Test

Confidential, Agoura Hills, CA

Performance Engineer

Responsibilities:

• IPACS (Imaging Process Automation & Content Service) Imaging Project Documented User Workflows by coordinating with the business people, Engineering Team and Problem Management Team
• Understanding HLD & LLD Documents of IPACS Imaging and find out the PCR’s related to Performance Testing and Developed Load Test plans and Load Test strategies
• Performance Test on Documentum Scenarios to Search andRetrievenumber of documents with unique random loans (Doc Guid & Doc Type).
• Created, Documented and Implemented Baseline Load Pattern on Test Environment
• Manually Deploy the code in Test Environment and Re-Start the Web Servers then Smoke Test the Environment
• Developed Vuser scripts using PerformanceCenter9.5.2 & 11.0 Flex, Web(HTTP/HTML), Web Services URL & WSDL, Citrix ICA & My SQL Server Protocol based on the user workflows
• Used Web Reg Find function to search for the text, lr eval string function and atoi functions in LoadRunner in various sections of the script
• Verify and validate the combination of file type in the Imaging Edoc portal for Tiff images, Doctype, XML and PDF documents
• Used verification and Validation Text Functions for each page source and by implemented High level of coding MySQL Logs Function
• Memory leaks at each component level were identified and analyzed
• Monitored and Analyzed the Servers Event logs such as Viewer, Discovery, Export, Job, Ingestion and Acknowledgment servers to look for performance bottlenecks.
• Improved performance by adding Indexes there by indirectly minimizing SQL Roundtrip times.

Environment: Performance Center 9.52 & 11.0, ASP.NET 3.5, IIS 7, CSS Load Balancer, JBoss, Oracle 10g, Hyperic HQ, DNT, Content, Discovery, ATMOS, Viewer, Export, IA, AIX (Unix), Toad, Quality Center 9.2 & 11.0

Confidential, LA, CA

Performance Lead

Responsibilities:

• Documented User Workflows by coordinating with the business people, Development and Architect teams
• Understanding and Developed Load Test plans and Load Test strategies
• Developed Vuser scripts using LoadRunner9.5 Flex, Web(HTTP/HTML), Web (Click and Script) and Ajax(Click and Script) Single and Multiple protocols based on the user workflows
• Enhanced Vuser scripts by introducing the timer blocks, by parameterizing user id’s to run the script for multiple users
• Used verification and Validation Text Functions for each page source and by implemented High level of coding String Token, Manipulation and StrStr functions for variables
• Created various scenarios in LoadRunner controller for performing baseline, benchmark and stress tests
• Monitored the metrics such as response times and server resources such as Total Processor Time, Available Bytes and Process Bytes by using Wily Introscope Tool
• Identified the load balancing issues on the servers during Load Testing
• Analyzed server resources such as Total Processor Time, available bytes, process bytes and to look for performance bottlenecks.
• Used Analysis Report from the server responses and detected large times to first buffer for certain transaction responses. This was reported to the development team which provided the fix before the project sign off

Environment: LoadRunner9.1 & 9.5, JAVA 1.4 & 1.5, Jprobe, WebLogic 8.1 & 10.3, IPlanet 6.1, Websphere 6.1 & 7.0, Oracle 9i & 10g, Foglight, MS-Visio, AIX (Unix), CSS Load Balancer, Wily introscope 7.2, Quality Center 9.0

Confidential, LA, CA

Sr. QA Analyst

Responsibilities:

• Understanding and Analyzing of BR, TR and FRS of various functionalities like business insurance and external vendors.
• Used Quality Center to create and maintain test plan, test scenarios, test cases and test results
• Usage of Descriptive VBScript Programming to handle exceptional Scenarios
• Created Reusable Functions using VBScript, Implemented Regular Expressions as required in QTP
• Created User defined functions for Database Testing using QTP
• Preparing and providing test status reports to the management on system status, system changes, problems and potential impacts.
• Writing, tuning and executing SQL queries to fetch the data for verifying the test results.
• Develop the automation Intellibuild test cases for Regression Test Cases in Regression phase
• Used file-net to store and maintain business documents, use cases and project related documents
• Active participation with the team on daily status meetings by maintaining Bug Reports.

Environment: Quality Center, QTP, Team Track, CaliberRM, IMTI, RCWS, Policy Center, UWS, Java, Oracle, Windows NT, MS Office, MS-Visio

Confidential, NJ

Performance Tester

Responsibilities:

• Defining the performance goals and objectives based on the client requirements and inputs
• Extensively Worked in Web, Citrix, Click and Script, Oracle Protocol in Loadrunner
• Ensure the compatibility of all application platform components, configurations and their upgrade levels in production and make necessary changes to the lab environment to match production
• Responsible for developing and executing performance and volume tests
• Followed Agile process, the performance validation process goes by the ‘Work Done & Ready to Go’ approach from time to time, sprint by sprint
• Identify and eliminate performance bottlenecks during the development lifecycle.
• Accurately produce regular project status reports to senior management to ensure on-time project launch.
• Used to identify the queries which were taking too long and optimize those queries to improve performance

Environment: Load Runner, Oracle, MS SQL Server, IIS, F5 Load Balancer, ASP.NET, Test Director Ethereal, Endeca, JMeter, Solaris, AIX

Confidential, MA

QA Automation Tester

Responsibilities:

• Interacting with Business Analysts/Client for complete understanding and analysis of requirements
• Participating in walkthroughs of functional reviews and design reviews
• Created test scenarios satisfying business, functional and technical requirements and review with Business and IT to get approval
• Automated the regression functionality using Quickest Pro
• Developed Data Driven Automation framework using QuickTest Pro for Test data generation.
• Conducted data driven Test with the Test Data sets and verified the functionality of the website
• Programmed VB scripts libraries for handling file operations and manipulating strings
• Used Quality Center for defect tracking and produce detailed defect reports, pass-fail reports and Comparison Charts for QA status meetings
• Written and executed SQL queries to fetch the data from database to verify the test results.

Environment: Quality Center, QTP, .Net, Oracle, SQL, Windows XP, XML, SharePoint, MS Excel