SUMMARY:

• Over 7 years of experience in Software Testing of both Web Client - Server based Applications.
• Experienced in all stages of Software Development Life Cycle and Software Testing Life Cycle.
• Experienced in understanding Testing Stages/Levels/Phases, Testing Types, and Testing Techniques.
• Participated in complete Testing Lifecycle, Test Plan, Test Cases, Test Execution, and Defect Report.
• Extensive experienced in manual and automated testing for Web Based and Client/Server applications on several platforms.
• Performed Smoke Testing after every deployment to make sure the application delivered is testable.
• Knowledge and experience in working with GxP (cGMP, GDP, GCP, GLP) suites and SOPs.
• Attended review sessions to understand the Business Requirements/Functional Specifications and reviewed the documents to understand the client business logic.
• Developed and executed SQL Queries to verify the database updates, inserts and delete of the records, To extract data from target tables and validate reports
• Good hands on VB scripting
• Experience using Robot.Txt tester tool to test whether the Google image crawler can crawl the URL of an image to block from Google image search.
• Extensive experience in reviewing USR's (User Requirement Specifications) and executing of

  IQ/OQ/PQ test cases in a GXP environment

• Experienced in analyzing Business Requirement and Technical Specification documents.
• Extensively involved in Functional, Black Box, Integration, System, and Regression Testing.
• Experience in testing of Ecommerce, Insurance, Healthcare and Telecom industry applications.
• Experience in using automation tools like HP Quality Center/ALM and QTP/UTF
• Experience in web services testing using SOAP UI and Service Test.
• Experience Coordinating with exploratory test planning and execution activities.
• Experience in executing SQL queries to validate the data in the back end.
• Experience in preparation of Test Data and Test Summary Report (TSR).
• Good Knowledge in Analysis of Bug Severity, Bug tracking System and Bug reporting.
• Experienced in User Acceptance Testing (UAT) for various applications.
• Experienced in Waterfall Agile (Scrum) SDLC Models.
• Ability to work independently and can handle multiple projects simultaneously.
• Able to communicate effectively with Multifunctional Teams, Programmers and Technical Staff.

TECHNICAL SKILLS:

Testing Tools: QC/ALM,QTP/UTF, SOAP UI, Test Partner, Clear Quest, cucumber, Clear Case,Robot.TXT, TOAD,SQL Developer

Operating System: Windows 2000 / XP / NT, UNIX, LINUX, UBUNTU

Web Technologies: Java, HTML, XML,.NET

Databases: Oracle 9i, SQL Server 2000, PL/SQL

Methodology: Waterfall, Agile SCRUM

MS Office Suite: MS Word, MS Excel, MS Access, MS PowerPoint

Test Management Tools: Quality Center / ALM, Rally, Bugzilla, JIRA

Application server: Web Logic, JBOSS, Tomcat

PROFESSIONAL EXPERIENCE:

Confidential

Senior QA Analyst

Responsibilities:

• Recorded the Test cases using Automation toolQuick Test Profor web based application and checked thefunctionalityof the application.
• Developed and maintained automated test scripts to supportregression testingusingQuick Test Pro.
• Worked with iterative development environment using Agile Methodology.
• Created test plans, test cases using HP QC.
• Assisted quality assurance implementation in all the phases of SDLC.
• Responsible for testing the e-commerce solution of shopping cart software at front end.
• Script enhancements and Data Driven Testing for large amount of data were implemented withQuick Test Pro.
• Performed change request process and performing the GXP analysis/ assessment along with the 21 CFR Part 11 assessments.
• Backend testing of the DB by writing PL/SQL queries to test the integrity of the application and Oracle databases using TOAD.
• Created Test Cases for UAT.
• Used Various Check points to validate the Tables, fields, texts and images in the Application.
• Import requirements, create test cases, validate requirements with test cases and generate reports usingQuality Center.
• Used Robot.Txt tester tool to only test the Robot.txt.
• Performed Backend testing by extensively usingSQL queriesto verify the integrity of the database.
• Created manualTest CasesinHP QC/HP ALMfor variousUser Storiesbased onReleaseandSprintPlan.
• Understanding of Quality Assurance Life Cycle (QALC) and Software Development Life Cycle (SDLC).
• Validated database insertion and deletion by executingSQL statementsto verify the
• utput data with ref to inputs entered on the application
• Delivered test scenarios/cases for use in UAT environments.
• Worked with clients to demonstrate agile techniques for software development, explained and implemented unit testing, created coding standards based on Sun recommendations.
• Manage the testing process, schedulebatch tests, log andtrack defectsusingQuality Center
• Participate in review meetings to resolve bug related issues with developers
• Test Data Management using Quality Center (ALM)
• Communicate/Update team with best practices that they can implement to thoroughly test the application, but reduce the amount of testing time required
• Participate in daily defect resolution status calls to discuss defects with vendors, project management and users
• Managed and executed the test process, using Agile Methodology.
• Worked on creation of automation scripts usingQTP11 and ALM For Execution and reporting
• Created material for offshore team as well as train the new hires on application and bringing them up to speed
• Good Exposure in Test Automation inQTP, ALM
• Answered and troubleshoot customer andUATissues, questions, and problems

Environment: Quick Test Pro 9.0, Quality Center 9.0, HP, ALM, Robot.txt, Agile, UAT, XML, Java, J2EE, Web logic, HTML, Web Services, Microsoft SQL Server 2008, IE 4.0, Mozilla Firefox 3.0.1, z/OS, Windows’ XP.

Confidential, Wilmington, DE

QA Tester

Responsibilities:

• Managed formal SIT /UATtestingand E2Etestingin ALM based on the approved requirements per each system release.
• Performed Manual Testing to test the usability of the application.
• Written user-defined functions and generated Test Matrix.
• Maintained central repository to determine the readiness of the application by combining Planning, Execution and Defect Tracking.
• ProvidingUATsupports incase users need assistance with testing the package by taking remote assistence.
• Involved in transition from Iterative model to Agile model and lead the QA team to complete each sprint successfully.
• Involved with working in all the phases of SDLC methodologies.
• Responsible for managing requirements, test case execution and logging defects in HP ALM tool.
• Importing requirements, create test cases, validate requirements with test cases and generate reports using Quality Center.
• Led testing of MS reporting services to accommodate Agile development.
• Manage the testing process, schedule batch tests, log and track defects using Quality Center.
• Executed test cases and test scripts for manual and automation testing. Defects are raised in the HP Quality Center/HP ALM for logging, tracking and reporting bugs in the application.
• Participate in review meetings to resolve bug related issues with developers.
• Coordinated with different users in UAT process.
• Communicate/Update team with best practices that they can implement to thoroughly test the application, but reduce the amount of testing time required.
• Participated in daily defect resolution status calls to discuss defects with vendors, project management and users.
• Developed Test Plans and test cycle using Agile Salesforce.
• Preparing and supporting the QA and UAT test environments
• Created material for offshore team as well as trained the new hires on application and bringing them up to speed.
• Answered and troubleshoot customer and UAT issues, questions, and problems.
• Conducted unit, functionality, system, security and regression testing by usingQTP.
• PerformedBack endTesting-using SQL queries, generating reports to ensure data integrity and validate business rules.

Environment: Quick Test Pro 9.2, UAT, Mercury Quality Center 9.0, HP, ALM, Java, Agile, JSP, XML, Oracle 9i/10g, Excel, SQL, Windows NT

Confidential, Baltimore, MD

Quality Engineer

Responsibilities:

• ImplementedAgile SDLC model in writing Test Plans, Test cases and developing Test scripts.
• Participated in Requirement Management using Quality Center.
• Automated re-usable functionality (VB Scripts) usingQTP 9.2
• Developed the QTP Scripts using different Checkpoints, Parameterization, Regular expressions, User defined functions, and used Recovery scenarios for Error handling
• Developed/Updated/Modified automatedQTP scriptsfor functional and regression testing
• Extensively usedQTP Data driver wizardfor data base testing.
• Creating and running the batch data scripts.
• Creating defect reports and documenting test results
• DevelopedShell scriptsto automate the process and validate the data.
• Involved inweekly statusupdates showing progress of testing.
• Created traceability matrix between requirements and test cases.
• Tested various operations in theclaims processing (Adjustments, Claims, and Overpayments, underpayments, COB, COBRA and External Claim editing).
• Responsible for GUI Testing, System Testing, Regression Testing and Acceptance Testing.
• Tested the claims processingwithEDI transactions (270, 271, 835, and 837) in HIPPA and HL7 Environment.
• Tested theMembers, Providers, Facets WorkflowandClaimsinFacets.
• Tested various interfaces toFacets in HTTPS Environment.
• Tested the mapping and integrity of data populated in the database usingSQL scripts.
• Bug reporting usingDefect Track ManagementinQC and participated in bug reviews.
• Maintained test logs and test summary reports. PerformedXMLdocument validation and developedUNIX Shell scripts.
• Support project planning efforts by providing inputs to and estimates for project schedules, scope and resource requirements.

Environment: Mercury QTP 9.2, Quality Center 9.0, Facets, UNIX, SQL.

Confidential

Quality Analyst

Responsibilities:

• Interacted with Customers, Business Analyst, Project manager and gathered and Peer Reviewed the Business Requirements, Software Requirement Specification, Design (HLD's, LLD's), Coding, System Testing and Maintenance documents.
• Used Test Director for Test Requirements, Test Planning, Test Designing, Test Analysis, Test Execution, Defect Tracking and Test Result.
• Prepared and tested the system functional and non-functional requirements and created test cases to ensure overall quality.
• Involved in performing different types of Testing Unit, Integration, Functional, Non-functional, Regression, Data Driven and Validation Testing.
• Tested the billing systems operations.
• Tested the Invoicing, Payments, Account receivable, Collection management, Credit management and General ledger management.
• Developed Test scripts, established the base line and verified with actual results.
• Used QTP for Descriptive programming, Recovery Scenario Manager, Libraries, Actions, Storing and Retrieving data from Data Table, etc.
• Involved in Backend database Testing. (Stored Procedures, Triggers, Constraints, Joins and Select queries)
• Tested the content retrieved on various windows against the database tables to make sure that the process retrieved all the data it is supposed to.
• Identified, analyzed and documented all defects and operational characteristics that are inconsistent with stated requirements and design specifications by providing meaningful defect reports within the defect tracking system
• Performed System testing in different browsers like IE, Mozilla Fire fox and Safari.
• Prepared the Final Test summary Report and Requirements traceability matrix to ensure appropriate level of test coverage.
• Interacted with developers to resolve application defects.

Environment: Windows NT/2000, Java, MS SQL-Server 2000, SQL Reporting Service, .NET framework, Visual Studio, HTML, JavaScript, Win Runner, Quick Test Pro 8.2, Quality Center, UNIX, Oracle, Crystal reports.