SUMMARY

• Around 10 years of successful (QA/Testing) experience in preparing and Executing Software Test Plans, Testing of Data warehouse, Client - Server, SOA and E-Commerce applications.
• Involved in implementation of Application Life Cycle Management (ALM) QA Activities for LAMP projects using Atlassian products.
• Experience in functional and security testing of the applications with respect to OWASP TOP 10 and SANS TOP 25
• Experience in functional and security testing of Web Services
• Experience in functional and security testing of Healthcare application with respect to HIPAA and CCHIT
• Assisting QA teams by defining business approaches to test the systems
• Defining Guidelines, Methodologies and Metrics for Functional and Security Testing of the applications
• Defining Business Scenarios and Business/System coverage for E-commerce projects
• Expertise in Healthcare, Sale & Marketing, Legal and E-Commerce Business Domains
• Led the teams with the size of 5-10 members with different test strategies
• Well versed with software testing methodologies like Waterfall, V-Model and Agile methodologies.
• Mentoring QA members within the organization to deliver Quality builds within the desired timelines
• Worked from Microsoft Redmond to carry out their functional testing of their MSIT applications
• Sound knowledge of test driven development, defect management, and rapid software testing principles
• Sound knowledge of testing Web services and interfaces testing using SOAPUI PRO and XML data protocols
• Well versed in Quality Control and Quality Assurance, SQL Server 2005/2008/2010 SSIS and SSRS environment, and SOA testing
• Comprehensive knowledge of T-SQL query, XML.
• Exposure in Automated Testing using Selenium Web driver with Java and QTP
• Well versed with Project Management/Defect tracking systems and developed customized bug-tracking system keeping Bug Lifecycle in mind. (TTPro, Product Studio, VSTF, QC, Redmine and JIRA)
• Performed different types of Testing: Testing experience includes Unit Testing Functional Testing, Integration Testing, Stress Testing, Regression Testing, Performance Testing, Utility Testing, Ad-hoc testing, and User Acceptance Testing in the testing career.
• Knowledge of project management principles with strong analytical, communication, and troubleshooting skills
• Very good exposure in Non-functional testing areas such as Security and performance tests using Manual and Automation test methodologies.

TECHNICAL SKILLS

Languages: C#, C, C++, Java, T-SQL

IDE: Eclipse

ETL Tools: Epiphany

OS: Windows 2000/XP/Vista/2003/2008 Server, Win 7/8 and Mac OS 10.x

Databases: MS-Access, SQL Server 2000/2005/2008 and MySQL

Web Technologies: JavaScript, VBScript

Testing Tools: Selenium Web Driver, QTP,Jmeter, and SoapUI

Test Management Tools: Microsoft VSTF-2010, JIRA, Redmine, Quality Center, Bugzilla

Security Testing Tools: Brup Suite Pro, Zed Attack Proxy, SQLMap, Havij, Xenotix and Samurai WTF

Web Services (SOA) Testing Tools: SoapUI Pro, RESTClient and Postman

PROFESSIONAL EXPERIENCE

Confidential, CA

QA Lead/Sr. Lead QA Analyst

Responsibilities:

• Played of kind of role in the project as QA Lead Analyst for MW applications
• Identify overall QA milestones, external milestones, dependencies, issues, risks, assumptions and regression testing for KPMD Integrated Healthcare Delivery System
• Analyze functional and technical requirements and transform them into a comprehensive Test Plan
• Define business and testing requirements and retrieve/setup data to meet test condition requirements
• Assigning project work to the various QA teams as per their skill set
• Perform comprehensive and database back-end testing for the validation of functional results
• Identify and help in building the Automation model, framework and approach for Inpatient, Ambulatory & EHR
• Performed Web services and interface testing using SOAPUI PRO and XML data protocols.
• Prepare business test cases, business test scenarios for Customer Operation Technology (COT).
• Verified Inbound and Outbound Interfaces by manual/automation testing using SOAPUI
• Using DataSource method created and executed Data-driven testing in SOAPUI PRO
• Responsible for system security, create test logins for users, test user groups, and field security, system options and security objects
• Responsible for Production release testing, and user acceptance testing of KPMD Integrated Healthcare Delivery System
• Test processes including requirements analysis and traceability, test case development, test execution, and defect management
• Manage existing test cases in conjunction with the functional changes
• Participate in maintaining and establishing quality assurance standards and best practices
• Strong communication and leadership skills for solicitation of requirements from business and internal IT stakeholders
• Ensure that project testing commitments are met for the entire QA team.
• Developed and maintained strong working relationships with all the areas engaged with the overall QA team.
• Resolve escalated issues and risks with firm mitigation plans and escalate outstanding issues when required.
• Identify needs for implementing new processes and analyze project trends to improve and optimize existing processes.
• Ensure both new and existing processes are being followed by all QA team members.
• Identify areas of improvement to increase speed, quality and gain efficiencies.
• Identify the various tools needed by the QA team and help customize these various tools based on testing needs.
• Provide leadership and guidance to build and maintain a high performance environment.
• Create and maintain the QA team member skill set database.
• Provide specific training, coaching, direction and mentoring to the QA team members.
• Ensure all QA team members are developing the needed skill set and encourage certifications.
• Prepared Software Requirement Elicitation document
• Preparation of Project Kick-off presentation and walkthrough with the client
• Vulnerability assessment of the applications using of BurpSuitePro, Sqlmap, OWASP ZAP, Xenotix

Confidential

Sr. Lead Quality Analyst

Responsibilities:

• Played a role of kind QA Manager/Lead Analyst for Engage and Voice modules
• Established a robust end-to-end business process testing procedures and guidelines for Confidential Engage and Voice modules
• Performed business analysis and testing of Engage and Voice modules
• Developed a master test plan from the Business Requirements, Functional Specification, and Test Design Documents
• Provide End-to-end regression testing to assure quality, regardless of the level of change in each release of the application
• Review test cases and business process flows created by other team members for completeness and correctness of the application
• Communicate testing status, issues, and risks with project managers for the assigned project
• Key deliverables for the project were the establishment of end-to-end business process test standards, addressing E2E test environments issues and providing test estimation and tracking, and creating manual and automated scripts and business components
• Supporting deliverables included the defining of business process flow diagram templates, establishing test case folders and test case naming standards, and establishing procedures that were used to create end-to-end test cases and business process flows by the QA Team
• Increased focus on business processes - to assure that critical business functions are the most thoroughly verified and validated
• In addition, structured a well-constructed end-to-end testing strategy to enable future automation scope of the application
• Ensure release/project testing commitments are met for the entire QA team.
• Develop and maintain strong working relationships with all the areas engaged with the overall QA team.
• Resolve escalated issues and risks with firm mitigation plans and escalate outstanding issues if required.
• Identify needs for implementing new processes and analyze project trends to improve and optimize existing processes. Ensure both new and existing processes are being followed.
• Identify the various tools needed by the QA team and help customize these various tools based on testing needs.
• Vulnerability assessment of the applications using of Burp Suite Pro, Sqlmap, OWASP ZAP, Xenotix

Confidential, CA

QA Lead/Sr. Lead QA Analyst

Responsibilities:

• Worked as QA lead/Sr. QA Analyst for AA AABS & Web 4.0 sites implementation
• Worked and Review the functional test plan (test scenarios, conditions and data) and provide inputs for the changes required
• Reviewed and validated test results and defect reports provided by the QA team and communicated back to product owners
• Escalated defects as per outstanding as per the Defect SLA
• Reported test status with respect to specific releases which contains testing status, defect status and testing metrics.
• Ensure testing commitments are met within the QA team timelines for each specific release
• Monitored and assigned QA team projects for potential impacts with respect to the target dates
• Communicate potential impacts with respect to target dates to the QA Manager.
• Identifying the risks with respect to testing and communicate to the QA Manager.
• Identify, communicate and implement risk-based testing approach when needed.
• Support to User Acceptance Testing (UAT) as and when needed.
• Help customize the various tools needed by the QA team.
• Identify areas of improvement to increase speed, quality and gain efficiencies.
• Develop testing specification for all parts of the system, create and document the test plan, execute system testing and coordinate User Acceptance Testing with the business
• Assist business in training materials, clarifying issues and recognizing business processes
• Manage the project scope and requirements through the entire development process in a rapid Agile system development life cycle with the development team
• Experience with Agile, and client server SDLC methodologies
• Experience working with Offshore development projects
• Prepared business scenarios and test coverage document for each requirement
• Knowledge on AABS and PDM systems (Data feeds for Web 4.0)
• Attending client calls and updates QA progress.
• Helped in create and drive a training plan (checklist) and cross training within the team.
• Provided training and mentoring to new QA team members and QA Team.
• Developed and maintained strong working relationships with all the areas engaged with their QA team.

Confidential WA

Sr.QA Analyst

Responsibilities:

• As a Sr.QA Analyst coordinated with Microsoft BA Team in getting BRS and FSD documents
• Assist in the creation, documentation, implementation and maintenance of the Quality Assurance process such as Test Strategy and creation of Use Case scenarios
• Involved in estimates for quality assurance work
• Identify any potential quality issues per defined process and escalate potential quality issues immediately to management.
• Follow-up on requirements analysis, estimates, including re-estimates, attendance at kickoff meetings, etc... with stake holders
• Assist in preparing and reviewing the project test strategy.
• Review of functional test plan (test scenarios, conditions and data).
• Review and estimate change requests and update the functional test plan if required.
• Tasks status communication to Test Lead and Project Team members.
• Ensure that testing commitments are met and communicate potential impacts to target dates to the Test Lead.
• Identify risks to testing and communicate to the Project Stakeholders.
• Review and validate test results and defect reports by the Test Team.
• Defect and issue identification, logging, tracking, resolution, and reporting.
• Assisted QA team in preparing and modifying project specific test data.
• Conduct test suite execution when team needed (both manual and automated).
• Test results validation and reporting and daily status communication to stakeholders in scrum calls

Confidential

Sr.QA Analyst

Responsibilities:

• Worked as a Sr.QA Analyst for Confidential 3.3
• Assist in the creation, documentation, implementation and maintenance of the Quality Assurance process such as Test Strategy and creation of Use Case scenarios
• Involved in estimates for quality assurance work
• Provide quality assurance, testing services and identification of Tools fits for projects to automate
• Identify any potential quality issues per defined process and escalate potential quality issues immediately to management.
• Follow-up on requirements analysis, estimates, including re-estimates, attendance at kickoff meetings, etc... with stake holders
• Assist in preparing and reviewing the project test strategy.
• Review of functional test plan (test scenarios, conditions and data).
• Review and estimate change requests and update the functional test plan if required.
• Review and validate test results and defect reports by the Test Team.
• Defect and issue identification, logging, tracking, resolution, and reporting.
• Tasks status communication to Test Lead.
• Ensure testing commitments are met and communicate potential impacts to target dates to the Test Lead.
• Identify risks to testing and communicate to the Project Stakeholders.
• Identify and implement new process improvements. Assisted QA team in existing process improvements.
• Make sure that Test team is Adhere to all QA processes and procedures.
• Conduct training for new Test team members.
• Build and manage strong working relationships with client & engineering teams.

Confidential

QA Analyst

Responsibilities:

• Worked as a QA AnalystReviewed functional and design specifications to ensure full understanding of individual deliverables.
• Backend database testing in Microsoft SQL environment including validating stored procedures, jobs and triggers.
• Identify test requirements from specifications, map test case requirements and design test coverage plan.
• Develop, document and maintain functional test cases and other test artifacts like the test data, data validation, harness scripts and automated scripts.
• Execute and evaluate manual or automated test cases and report test results.
• Hold and facilitate test plan/case reviews with cross-functional team members.
• Reviewed requirement documents, functional and technical specifications to ensure that quality is embedded in the process
• Execution of tests and the providing a guide to Dev team with respect to fixation points.
• Created documents to ensure the quality standards.
• Reviewed and approval of release documentation (such as release notes, matching client requirements and system documentation) to ensure that they are correctly reflect in the build that is being delivered
• Reviewed and provided feedback from a quality perspective to top management
• Ensured that the product is released with the quality that it is supposed to.
• Taken Responsibility for keeping the internal build standards provided by the product management team.

QA Analyst

Confidential

Responsibilities:

• Worked as a QA Analyst for Confidential 3.0 and Team Member for Confidential 3.2
• Reviewed functional and design specifications to ensure full understanding of individual deliverables.
• Backend database testing in Microsoft SQL environment including validating stored procedures, jobs and triggers.
• Identify test requirements from specifications, map test case requirements and design test coverage plan.
• Develop, document and maintain functional test cases and other test artifacts like the test data, data validation, harness scripts and automated scripts.
• Execute and evaluate manual or automated test cases and report test results.
• Hold and facilitate test plan/case reviews with cross-functional team members.
• Reviewed requirement documents, functional and technical specifications to ensure that quality is embedded in the process
• Execution of tests and the providing a guide to Dev team with respect to fixation points.
• Created documents to ensure the quality standards.
• Reviewed and approval of release documentation (such as release notes, matching client requirements and system documentation) to ensure that they are correctly reflect in the build that is being delivered
• Reviewed and provided feedback from a quality perspective to top management
• Ensured that the product is released with the quality that it is supposed to.
• Taken Responsibility for keeping the internal build standards provided by the product management team.

Confidential

QA Analyst

Responsibilities:

• Worked as a QA Analyst for the release Confidential 2.0
• Understanding the business requirements walkthrough the sessions with BA’s after analyzing the requirements.
• Reviewed functional and design specifications to ensure full understanding of individual deliverables.
• Backend database testing in Microsoft SQL environment including validating stored procedures, jobs and triggers.
• Identify test requirements from specifications, map test case requirements and design test coverage plan.
• Develop, document and maintain functional test cases and other test artifacts like the test data, data validation, harness scripts and automated scripts.
• Execute and evaluate manual or automated test cases and report test results.
• Hold and facilitate test plan/case reviews with cross-functional team members.
• Identify any potential quality issues per defined process and escalate potential quality issues immediately to management.
• Ensured that validated deliverables meet functional and design specifications and requirements.
• Isolate, replicate, and report defects and verify defect fixes.
• Executing Queries on Confidential Staging and Confidential Databases to validate the data between Source systems and Confidential .
• Monitoring the extractions, troubleshooting when the extractions are failing
• Defect tracking (VSTF)
• Verifying the Confidential Data publications with different Data pulls from source systems
• Supporting the Downstream applications (CI and Confidential ) teams by analyzing Confidential Data publication results
• Use Case scenarios preparation and make sure that all are verified and passed.
• Performed Retesting/regression testing to check the impact of the new requirements incorporated in to the system
• Support during the PPE/PROD deployment teams and assisted PRE/PROD during the testing phase.

Confidentia

Sr.QA. Engineer

Responsibilities:

• Worked as a Sr.QA Engineer for US Sandbox
• Identify the Scope of testing and prepared Test Scenarios based on BR and FS documents
• Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
• Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of overall system.
• Execute test plans and create test reports to describe program evaluation, testing, and correction.
• Monitor program performance after implementation to prevent reoccurrence of program operating problems and ensure efficiency of operation.
• Execute test plans and create test reports to describe program evaluation, testing, and correction.
• Conduct compatibility tests with vendor-provided requirements.
• Verifying Hotfixes of the software or any software changes during production.
• Participated in risk management meetings
• Formulate and design software systems, using quality metrics to predict and measure outcome and consequences of test results.

Confidential

Sr.QA. Engineer

Responsibilities:

• Worked as a Sr.QA Engineer for US Confidential 2.4/WW EMMA2.4
• Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
• Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of overall system.
• Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions.
• Recommend design improvements or corrections to engineers throughout the development process.
• Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.
• Execute test plans and create test reports to describe program evaluation, testing, and correction.
• Monitor program performance after implementation to prevent reoccurrence of program operating problems and ensure efficiency of operation.
• Test Case preparation, execution and reviewing the Test Cases.
• Preparation of test environment for across all Confidential environments (US/WW).
• Executing Queries on Staging and Mart Databases to validate the data between Source systems and UI.
• Monitoring the extractions, troubleshooting wherever the extractions are occurring
• Defect tracking using VSTF
• Retesting/regression testing of the application
• Conduct compatibility tests with vendor-provided requirements.
• Verifying Hotfixes of the software or any software changes during production.
• Participated in risk management meetings
• Support to PPE/PROD team during the installation and testing period
• Formulate and design software systems, using quality metrics to predict and measure outcome and consequences of test results.

Confidential

QA Engineer

Responsibilities:

• Understanding the business requirements through BR and FS documents.
• Test Scenario identification
• Create detailed, comprehensive and well-structured test scenarios and test cases
• Estimate, prioritize, plan, and coordinate testing activities with other team members
• Design, develop and execute test scripts using open source tools
• Identify, record, document thoroughly and track bugs using Microsoft VSTF
• Performed regression testing when bugs are resolved
• Test case writing and execution (Microsoft Test Case Format)
• Prepared the reports and provide it to Test Lead
• Performance testing for the CFC module using “Application Center Test”
• Provide support to other QA test team members in preparing Test Cases
• Tracking the QA work and sending test reports daily to Test Lead
• Application is tested under different OS (Windows/Mac) and Browser (IE/Netscape/Safari/Fire fox) combinations
• Identify the Scope of functional testing
• Preparation of Requirement Traceability Matrix for better test coverage
• Preparation of Test Environment and Build Deployments
• Preparation of Test Plan
• Test cases (Smoke, Functional, DB, UI etc..) preparation and execution on said environment
• Defect tracking using TestTrackPro
• Retesting/regression testing and Localization testing of the application in Japanese
• Database testing to validate functional test result
• Prepared the test reports, logs and provide it to QA manager