PROFESSIONAL SUMMARY

• Over 6 years of professional experience in Quality Assurance and Software testing of web based and client/server applications.
• Strong business analysis and quality analysis skills and understanding of Software Development Life Cycle (SDLC).
• Well worked with RUP, AGILE and Waterfall methodologies.
• Experience in testing Web - based Financial, E-commerce, and Insurance and Telecom domain.
• Knowledge of Health Insurance Portability and Accountability Act (HIPAA) transaction sets 270/271, 276/277 and 835/837.
• Extensive experience in preparing test plans, test cases, test scenarios.
• Strong experience in performing different types of Testing like Manual, functional, System, Black box, Module, Unit, Integration, GUI, & Regression Testing.
• Extensive experience in using MS Office (Word, Excel, Access & PowerPoint), MS Visio.
• Hands on experience with Quality Assurance using testing tools like Mercury Quality Center, HP Quality centre and Clear Quest.
• Developed and executed stored procedures using database applications of RDBMS like ORACLE and SQL Server.
• Worked on testing the reports by running the queries in the database using SQL statements.
• Working Knowledge on HTML, XML, Java Scripts in .NET & Java Applications.
• Efficient in leading offshore and onsite Testing/ QC teams.
• Lead multiple Functional and Regression teams in India and US.
• Mentored new hires to familiarize them with QA policies and procedures.
• Interested in emerging technologies and Ability to quickly master new concepts.
• Good Analytical & Communication skills.
• Ability to work individually and in a team
• Highly self motivated and result oriented individual.

TECHNICAL SKILLS

Languages: C, C++ Java, VB, SQL, HTML, UML, XML

RDBMS/DBMS: MS SQL Server, SQL server 2005, MS Access.

Operating Systems: Windows NT/98/2000/XP/Vista, DOS, UNIX

Methodologies: Rational Unified Process (RUP), Agile, Waterfall

Application Tools: MS Office (Excel, Word, Access, Power Point) MS Visio, SharePoint

Testing Tool: QTP

Test Management Tools: HP Quality centre, Mercury Quality Center, Clear Quest

Tools: MS Office, MS Visio

PROFESSIONAL EXPERIENCE

Confidential, Tampa, FL

QA Analyst

Responsibilities

• Reviewed and analyzed the business requirements, IT Design documents, managed development of specification to create, execute Test Plans for all assigned project releases.
• Interacted with the Client and developers for understanding about the application and test requirement gathering.
• Addressed the problems by rationalizing to define a set process and resolving them.
• Interacted with both internal and external stakeholders to understand requirements.
• Conducted backend testing of the application by writing SQL queries.
• Attended User Acceptance Testing for all the workflows.
• Sign off on all test cases by signing the completed test worksheets.
• Accepted the results on behalf of the relevant user population.
• Created and Updated Test cases (User Acceptance, Functional, Integrated, Non Functional) in Quality center to cover all the test scenarios for the new functionality items.
• Tested the iterative versions using Agile methodology and helping teams to respond to the unpredictability of building software through incremental, iterative work cadences, known as sprints
• Performed system testing by coordinating with the business and development teams.
• Developed status update templates and provided timely status updates for the status review meetings.
• Participated in defect review meetings and coordinated with the development team for the timely resolution of defects.

Environment Manual Testing, Web based SQL server 2005, Windows XP, XML, J2EE, SQL, HP Quality Centre.

Confidential, Columbus, Ohio

QA Analyst

Responsibilities

• Understanding requirements for the new functionality from Business Requirement Document to prepare test plan and test scripts.
• From the detailed use cases, create manual test cases for web applications and web services
• Responsible for testing the data flow, navigation flow, system testing, GUI testing and functionality testing
• Interactions with both internal and external stakeholders.
• Created test cases, analyzed the results, tracked the defects by generating reports and map the test cases to requirements to create trace ability metrics
• Testeddefect fixes reported from Production prior to upgrade
• Validated all issues returned from developers and performed regression testing of new builds
• Coordinated with development team for all the issues related to deployments, defect tracking
• Testing the iterative versions using RUP methodology.
• Prepared Test Data for Positive and Negative testing and Conducted Data Driven tests extensively.
• Performed system testing by coordinating with the business and development teams.
• Developed status update templates and provided timely status updates for the status review meetings.
• Attend weekly meetings and communicate team members, business analysts and functional analyst.

Environment Manual Testing, Web based SQL server 2005, Windows XP, XML, J2EEBest Buy, Minneapolis, MN Oct 2008 - Jan 2010

Confidential

QA Analyst

Responsibilities

• Involved in analyzing business requirements and preparing Test Plans based on User Requirement Document (URD) and prepared the Test Scenarios, Test Cases using Quality Center
• Coordinated with the QA Manager, business analysts and developers on requirement issues
• Provided management and sustain team with analysis reports and recommendations, which resulted in a redesign of the architecture by the sustain team
• In a web-focused marketing CRM solution, organizations create and track specific web activities that help develop the client relationship
• Performed tests on Source Analyzer user defined query, Lookups and Target, Aggregator
• Testing the iterative versions using Agile methodology and helping teams to respond to the unpredictability of building software through incremental, iterative work cadences, known as sprints
• Prepared test cases (User Acceptance, Functional, Integrated, and Non Functional) in Quality Center to cover all the test scenarios for the new functionality items.
• Performed system testing by coordinating with the business and development teams
• Developed status update templates and provided timely status updates for the status review meetings
• Lead and coordinated offshore and onsite teams.
• Participated in defect review meetings and coordinated with the development team for the timely resolution of defects

Environment Manual Testing, Business Objects, Windows 98, J2EE, Oracle 10g and IE7, Mercury QC

Confidential

Software QA Engineer

Responsibilities

• Identified and Reviewed clients requirements, business needs and project objectives in various meetings and collaborator with stakeholders to ensure quality of the product.
• Analyzed the user/business requirements, functional specs and use case documents to create the Test Plans and Test cases for System testing.
• Responsible for testing the data flow, navigation flow, system testing, GUI testing and functionality testing.
• Defect tracking, defect reporting, analyzing results and documentation.
• Interacted with Business Analysts, Developers and QA team members in different defect raising situations. Reported the bugs using Test Director.
• Provided management with test metrics, reports and schedules as necessary and participated in the design walkthroughs and meetings.
• Conducted backend testing of the application by writing SQL queries.
• Created a Test Standards Document and maintained. Presentation of the QA Status report and the Defect Status reports in the weekly meeting.
• Implemented the test process in creating test plan, identifying the test conditions, writing test cases, execution of test cases, reporting the defects.

Environment Manual Testing, Business Objects, Windows 98, J2EE, Oracle 10g and IE7, Mercury QC.

Confidential

Software QA Analyst

Responsibilities

• Reviewed Business Requirement Documents and the Technical Specification.
• Analyzed the user/business requirements, functional specs and use case documents to create the Test Plans and Test cases for System testing.
• Responsible for testing the data flow, navigation flow, system testing, GUI testing and functionality testing
• Performed End-to-End testing manually
• Defect tracking, defect reporting, analyzing results and documentation
• Interacted with Business Analysts, Developers and QA team members in different defect raising situations. Reported the bugs using Test Director
• Provided management with test metrics, reports and schedules as necessary and participated in the design walkthroughs and meetings
• Used SQL Queries to verify the data from the Oracle database created a Test Standards Document and maintained. Presentation of the QA Status report and the Defect Status reports in the weekly meeting

Environment Manual Testing, Business Objects, Windows 98, J2EE, Oracle 10g and IE7, Mercury QC