PROFESSIONAL PROFILE:

• On - site Testing Lead with almost 15 years of experience in the IT industry, specializing in banking domain
• Over 12 years of experience on Fidelity projects
• Substantial experience in requirement analysis, writing functional specifications, implementing & testing core retail banking software.
• Certified Software Test Engineer CSTE from QAI.
• Extensive experience in requirement analysis, writing functional specifications, implementation, testing and postproduction support of core retail banking software.
• Exposure to both HOST based and WEB based applications.
• Extensive experience in SQL and JIRA
• Bachelor of Commerce degree, specializing in Financial Accounting and Auditing (I Class) Year: 2000 Institution: Mumbai University, India
• Experience using Attachmate, Putty and WinScp on UNIX systems.

STRENGTHS:

• Proven analytical and outstanding problem solver, good interpersonal and communication skills.
• Dedicated and self motivated with ability to work in multi-disciplinary teams as well as independently.
• Experience working in complex assignments and fast paced banking environment.
• Achievement oriented with excellent communication & interpersonal skills.
• Detail-oriented, multi-tasked, strong, learning and organizing skills matched with the ability to manage time and people effectively.

TECHNICAL SKILLS:

SQL

JIRA

Unix

Putty

WinScp

Attachmate

Beyond Compare

DbVisualizer

WORK EXPERIENCE:

Confidential

Team Lead / Onsite coordinator

Responsibilities:

• Following are the wide range of responsibilities, which I was exposed to on the various projects.
• Primary point of communication for testers.
• Coordinates team of testers and activities across all modules.
• Offshore work allocation and coordination.
• Test plan Review for different system areas.
• Works with the Project Manager and other technical leaders to establish time tables and agree on a Quality Assurance plan for various releases
• Ensure that QA process is documented and communicated and adequate to ensure agreed quality levels for the application.
• Ensure traceability of test cases to requirements, working with the project Business Analyst to ensure all requirements are tested.
• Oversees, point of escalation for the Jira (defect tracking) database for all testing phases (update, follow-up and escalate overdue issues).
• QA issue prioritization and resolution facilitation.
• Bug Administration.
• Provide training and assistance to testers to ensure they are following testing and defect reporting processes.
• Work with Development / BA teams to improve quality assurance capabilities and improve testing processes.
• Weekly status updates to the project manager
• Handling Conference calls between Onsite-Offshore.
• SIT
• UAT
• Bug-Fix testing
• Post-production support

Confidential

QA Team Lead / Onsite coordinator

Responsibilities:

• Oversees all testing staff and activities for all assigned applications
• Ensures all testing standards are being met
• Serves as an escalation point for issues involving testing
• Serves as a resource and communication point for decisions about test schedule changes
• Provides weekly status report that includes testing metrics
• Primary point of communication for testers.
• Coordinates team of testers and activities across all modules.
• Offshore work allocation and coordination.
• Test plan Review for different system areas.
• Works with the Project Manager and other technical leaders to establish time tables and agree on a Quality Assurance plan for various releases
• Ensure that QA process is documented and communicated and adequate to ensure agreed quality levels for the application.
• Ensure traceability of test cases to requirements, working with the project Business Analyst to ensure all requirements are tested.
• Oversees, point of escalation for the Jira (defect tracking) database for all testing phases (update, follow-up and escalate overdue issues).
• QA issue prioritization and resolution facilitation.

Confidential

Sr. QA Analyst

Responsibilities:

• System Integrated Testing - Conduct testing in an integrated test environment where all the vendor solutions are integrated with Profile and tested together to validate system’s performance and health checks
• User Acceptance Testing Support - Active interaction on a daily basis with people from various banks for User Acceptance Testing support and defect resolution
• Configuration Testing - Create test plans to test the Profile configuration and validate the system’s functionality and performance
• Client Specific Testing - Create test plans and test the part of Profile functionality for specific clients
• Bug Fix Testing - Do the Before and After Testing for the Bug fixing done for various clients
• Enhancement Testing - Create Test Plan and test the enhancements in the system
• Review & Reporting - Daily reviews of the assignments, status tracking and reporting to Project Manager
• Bug Administration - Following up on the bug fixes. Verification of test results and closing the raised issues
• Involved in Web Based Testing for the various clients using Web CSR and Web Client
• Research and problem resolution on errors and issues raised while execution of test plans. Analyzing the setups, checking the parameterization in Profile Host and Profile for Windows and suggesting the workarounds.

Confidential

Business Analyst QA / Defect coordinator

Responsibilities:

• Test plan writing for the predefined clusters.
• Testing for the median release of Saving Bonus Product
• Testing different functionality using the Test Frame methodology.
• Bug Administration.
• Also involved in Regression testing of fixes and enhancements.
• Weekly Time-Sheet assessments for billing purposes

Confidential

Testing Analyst

Responsibilities:

• Testing various up gradations and enhancements.
• Test plan writing for different system areas.
• Testing for the median version of Orbi-Billing.
• Testing for different versions of Orbi One Trade
• Testing for the median release of Orbi-Online.
• Training new recruits.
• Requirement gathering.
• Bug Administration.
• Setting targets for the team, estimation and real time tracking of the work assigned.
• Testing client specific Fix’s and enhancements.
• Weekly Time-Sheet assessments for tracking the team’s effort & reporting the same to the PM.
• Build / Release Management (Backup Resource)
• Matrix preparation and reporting.

Confidential

Testing Analyst

Responsibilities:

• Testing various Versions up gradations and enhancements.
• Test plan writing for different system areas.
• Testing for different versions of Profile Banking software.
• Training new recruits.
• Also involved in Rapid Response client specific Fix’s and enhancements.
• 3rd iteration Web client and Web CSR testing for Schwab Bank.
• Requirement gathering.
• Bug Administration.
• Handling Conference calls between Onsite-Offshore.
• Setting targets for the Team, Estimation and real time tracking of the work assigned.
• Weekly Time-Sheet assessments for billing purposes.

Confidential

Senior Software Executive

Responsibilities:

• Carried out Implementation and support activities in various nationalized banks like Central Bank of India, Syndicate Bank, Bank of India and Co-operative banks like Mogaveera co-operative, Mahanagar co-operative, Janakalayn co-operative, Jaoli Sahakari.
• Demos of the above Software Packages.
• GAP analysis for version up gradations.
• Imparted On-site Training to new customers from time to time.