EXPERIENCE SUMMARY

• Over 8 years of Software Quality Assurance experience specializing in the products, media & entertainment, storage, hospitality & retail industries.
• Extensive experience in the agile methodology. Certified agile foundation level tester from Massachusetts University through Accenture.
• Good working knowledge in project scoping, Project planning, capacity planning, resource bandwidth management, team leadership, risk analysis, issues tracking/mitigation, stage containment and status reporting.
• Hands on experience with back - end testing on SQL server database.
• Experience in web services testing using SOAP UI.
• Quality Assurance experience includes Requirements gathering, Integration Testing, System Testing and overall functional testing.
• Experience in providing Test estimates to the client by using industry standard estimation techniques.
• Experience in developing Test Plans, Test cases, RTM’s, Test Analysis Reports and Gap Analysis reports.
• HP QC (ALM) and HP QTP certified with basic automation skills to conduct and drive automation tests.
• Good experience in Requirement Analysis, Data model understanding, Develop complex data conditioning scenarios and work with aggressive timelines to ensure quality.
• Providing UAT and getting it approved from the business. Familiar with interacting with end-users at various levels.
• Proficient in defect lifecycle and providing Root-Cause Analysis.
• Expertise in conducting Peer Reviews, Technical Reviews and procedure Walkthroughs.
• Worked with development and testing teams to accomplish timely release objectives.
• Excellent communication and interpersonal skills committed and motivated team leader/ player with strong sense of organization and effective time management.

PROFESSIONAL WORK EXPERIENCE

Confidential, Minneapolis, MN

Project test manager

Responsibilities:

• Handling 8 projects with on-shore and off-shore teams.
• Involved from the scoping face of the project where the as is and to be environment is discussed with the business.
• Identified, researched, investigated, analyzed, defined and documented business processes and Use Case Scenarios.
• Performed gap analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements.
• Responsible for conducting walkthroughs at various levels.
• Responsible for the submission and approval of the project estimation for each initiative.
• Capacity planning and tracking for each resource.
• Designed and developed Test plans for the pre-freeze enhancements of Star.
• Performed Risk analysis and Mitigation during the test cycle.
• Presented metrics and reports of daily open defects to the senior management and progress reporting against the test plans in order ensure business needs are met.
• I am responsible in driving functional, system and regression tests for various releases.
• Verified the Fixes for the reported defects and defect triaging.
• Stage containment and mitigation of risks & issues.
• Notifying the Key point indicators to raise the risks in time and explain the same to the project stakeholders.
• Confirmation testing to check if the softwareglitches were fixed followed by regression testing.
• Involved in sending consolidated reports for managerial reviews & stakeholder related statistics.
• Presenting the UAT to the business and getting the same approved.

Environment: Amdocs Clarify - Star, Nova, SQL Server 2008, SOAP UI, Windows 2000 Professional Clear Case and Clear Quest and ALM (HP QC)

Confidential, New York, NY

Test Lead

Responsibilities:

• Designed and developed Test plans and Test cases in an Agile Environment.
• Designed test cases for mobile devices by considering the break points. Saved many hours with respect to test coverage.
• Involved in analyzing the system under test, identifying system components, describing configuration, user profile and system operation profiles.
• Project estimation and resource capacity planning.
• Reported daily status and stand up calls.
• Developed Test Analysis reports and test Plans for each testing effort.
• Involved in helping the testers understand the business requirements.
• Conducted Functional, System and Regression Tests.
• Participated in Enhancements meeting to distinguish between bugs and enhancements.
• Provided technical support to the FSV (Full Site Validation) effort for the search and reserve Project, which included working with the end-user team.
• Stage containment and mitigation of risks & issues.
• Ensuring that the changes inrequirements and Add-ons, stated by the user, get fixed before User Acceptance Test.
• UAT presentation to the business for approval.

Environment: Marriott.com, RQM, rational clear quest Windows 2000 Professional.

Test Lead

Confidential

Responsibilities:

• Designed and developed Test plans and Test cases in an Agile Environment.
• Used HP Quality Center extensively to store all testing results, metrics, implemented Test Plan Document, Defect Tracking and Reporting.
• Created RTM’s and Test Metrics.
• Performed all aspects of verification, validation including functional, structural, regression, and system testing.
• Worked extensively with developers to get the batch id processed to complete the testing.
• Developed basic SQL queries, analyzed and executed them to monitor the tables.
• Involved in conducting Peer Review’s for test cases, and procedures.
• Supported the SME to the best of my ability for critical modules that went into production.
• Business scenarios were adhered to learn and understand the user needs.
• Ensuring and verifying that the application developed adheres to the software requirement specification (SRS) through system test.
• SQA (Software Quality Assurance): Documents created and maintained for audits: Test Plan, Test Strategy, Query Log, Review Log, induction checklist, KT recordings, regression suite, smoke testing suite, Estimation/Work Breakdown Structure & capacity planning/management.
• Involved in sending consolidated reports for managerial reviews & stakeholder related statistics.

Environment: SFDC, GMDB, Aprimo, SQL server 2005, HP Quality Center and Windows 2000 Professional.

Confidential

Test Associate Engineer

Responsibilities:

• Web application testing.
• Creation of test scripts and scenarios.
• A noted tester in the team for carrying out Negative Testing.
• Interacted with the developers to know and understand the application’s data flow and changes made for enhancements.
• Handled all activities related to Fault detection, Functionality, Flow testing, and Ad Hoc.
• Test Execution.
• Defect lifecycle management.
• Involved in Weekly Calls with the Client.
• Involved in defect retesting, regression testing and confirmation testing to validate the integrity of the software product.
• System Testing was done to Verify whether the application developed adhered to the SRS.
• Involved in brain-storming sessions to come up with ideas.
• Awarded the prestigious stellar award from Accenture.
• Received great feedback mails from the client and product owners of agile projects for saving hours.
• Highly appreciated by thestakeholdersin a project which actually saved the project from a major crisisbefore release.
• Was recognized as a STAR tester during the Performance Appraisal.
• Was awarded the best tester in a performance survey which was conducted on testers.