SUMMARY:

7+ years of experience in Quality Assurance for Confidential and Web Applications (Banking Domain).

WORK EXPERIENCE:

Confidential, Charlotte, NC

QA/Test lead & Coordinator, Tester

Responsibilities:

• Test Coordinator for Confidential Downloadable Application
• Expert in preparing test plan, Test Strategy, Test Estimates, Test Exit Report, allocating and reviewing the artifacts, preparing various metrics, doing resource management, mentoring team
• Experience in the field of Software Testing in web based, client server and Confidential Applications in banking domain
• Involved in entire SDLC - Requirement, Design and Analysis, Development, Testing, Deployment and Support phase
• Expertise in conducting and participating different Types of Testing - Integration, System, Functional, GUI, Regression, Sanity, Smoke and UAT
• Experience with version control, configuration management and change control procedures
• Experienced in Test Case Design and Execution, Design and Execution of QTP scripts, preparation of test environment
• Experience in execution of Automated scripts using QTP, Selenium for web testing and Confidential App testing
• Confidential Application Testing (iOS, Android, Windows, RIM)
• Beginner level knowledge in automation tools like Selenium and Quick Test Professional
• Proficient in Confidential App Testing in iOS, Android, Windows, RIM
• Proficient in Online Banking testing
• Proficient in Play Store testing, iOS Testflight testing
• Production Certification - Partnering with Business and Tech teams, Requirement Analysis, Test script development, Execution, Defect reporting, Status reporting
• Identifying high risk areas specific to a release or project
• Addressing testing hurdles and recommending solutions
• Developing Business documentation like Test strategy, Test Plan for multiple projects
• Has worked on defect tracking approach and conducted numerous defect triages and meetings
• Production Certification, Functionality testing, Regression testing, End to End testing, Shakeout testing, Agile Testing, System Integration testing.
• SME in Banking features
• Business Analyst for Confidential app Projects
• Test Estimations/Forecasts
• “Perfecto Confidential ” & “Device Anywhere” cloud based Confidential testing solutions
• Proficient in Data Manipulation tools in test environment, Account reservation, credit card database tool, Enrollment tool
• Environment readiness test, SOAP UI Test coordination, Business Events test coordination
• Expert in HP Mercury Quality Center 11 - Test Management and ALM
• Test, work closely with Subject Matter Experts to document Test use cases and findings into Quality Center
• Experience leading meetings and / or presenting to various size audiences
• Proven history of successfully managing concurrent projects
• Demonstrated ability to build strong and consistent business partnerships across multiple business lines
• Familiar with web, hotspots, assorted phones and tablets
• Experienced in Beta store and Testflight testing
• Beginner level knowledge in automation tools like Selenium and Quick Test Professional
• Participate in triage calls to validate defects that were raised during production certification
• Analyze the data requirement for the initiatives assigned
• Coordinate with Business to clarify the questions raised during the Implementation phase
• Create the requirements traceability matrix to ensure that scripts are created for all requirements
• Create test plan and test scripts for completing the validation and verification for the assigned initiatives
• Scheduling the test scripts in Quality Center based on the business priority
• Mentoring new resources
• Delivering status updates to the client and release management teams on a daily basis
• Track the daily production changes or code installs in lower environments
• Certify daily Production changes and track it for closure
• Working with different project teams and coordinate with offshore for creation of test scripts and reviewing the same
• Coordinate with different Line of Business partners in helping them resolve issues faced by customers
• Preparing post release metrics and lessons learnt

Test lead/ Test Coordinator

Confidential

Responsibilities:

• QA/ Test Coordinator for Confidential Downloadable Bank App
• QA/Test lead for Confidential Banking for Confidential
• Coordinated and managed launching of Confidential app to India and Canada
• Test Coordination with Development team, Production Support team, SIT testing team, Customer Service representatives, Line Of Business
• Banking App and Confidential web in iOS for iPhone and iPad, Android phone handsets, Android Tablets, Windows phone, Windows tablets, RIM (Blackberry)
• Perform Regression testing, New functionality testing, UAT testing, Play store and Test flight testing.
• Analyze scope for Automation and assist automation team in preparing regression suites by providing ideas and setting up scripts. (Selenium-perfecto) (Device Anywhere - QTP)
• Subject matter expertise in Banking functionalities like
• Touch ID / Fingerprint Logins
• Accounts
• Transfers
• Bill Pay
• Locations
• Deals
• Alerts
• Email/ Confidential Transfers
• Card replacement
• Account based transfers
• Confidential Deposit
• Order Check Copy
• Accountable for the final customer experience resulting from the projects engaged Single point of contact leading testing for multiple large projects. Accountable and participated in all phases of testing deliverable including planning, data conditioning, script creation, script execution, defect identification and resolution, implementation support Demonstrated a knowledge of the business functions and application supported by the testing teams Identified, communicated and remediate risk to successful completion of the project Responsible for the below deliverables
• Participate in triage calls to validate defects that were raised during production certification
• Analyze the data requirement for the initiatives assigned
• Coordinate with Business to clarify the questions raised during the Implementation phase
• Create the requirements traceability matrix to ensure that scripts are created for all requirements
• Create test plan and test scripts for completing the validation and verification for the assigned initiatives
• Scheduling the test scripts in Quality Center based on the business priority
• Mentoring new resources
• Delivering status updates to the client and release management teams on a daily basis
• Track the daily production changes or code installs in lower environments
• Certify daily Production changes and track it for closure
• Working with different project teams and coordinate with offshore for creation of test scripts and reviewing the same
• Coordinate with different Line of Business partners in helping them resolve issues faced by customers
• Preparing post release metrics and lessons learnt

QA/Test Lead

Confidential

Responsibilities:

• QA lead for Online Banking for Confidential
• NW conversion
• CA conversion
• Get Your Money
• Inline Offers
• Confidential Sales
• International Payments
• Device Fingerprint
• Small Business Online Banking payments
• Email Monitoring system nGen p2p
• Small Maintenance Projects
• Credit Card Act
• Safepass
• V.Me
• Accountable for the final customer experience resulting from the projects engaged
• Single point of contact leading testing for multiple large projects.
• Accountable and participated in all phases of testing deliverable including planning, data conditioning, script creation, script execution, defect identification and resolution, implementation support
• Demonstrated a knowledge of the business functions and application supported by the testing teams Identified, communicated and remediate risk to successful completion of the project
• Responsible for the below deliverables
• Participate in triage calls to validate defects that were raised during production certification
• Analyze the data requirement for the initiatives assigned
• Coordinate with Business to clarify the questions raised during the Implementation phase
• Create the requirements traceability matrix to ensure that scripts are created for all requirements
• Create test plan and test scripts for completing the validation and verification for the assigned initiatives
• Scheduling the test scripts in Quality Center based on the business priority
• Mentoring new resources
• Delivering status updates to the client and release management teams on a daily basis
• Track the daily production changes or code installs in lower environments
• Working with different project teams and coordinate with offshore for creation of test scripts and reviewing the same
• Coordinate with different Line of Business partners in helping them resolve issues faced by customers
• Preparing post release metrics and lessons learnt
• Perform Regression testing, New functionality testing, UAT testing.
• Analyze scope for Automation and assist automation team in preparing regression suites by providing ideas and setting up scripts. (ALM - QTP)

QA/Tester

Confidential

Responsibilities:

• Create the requirements traceability matrix to ensure that scripts are created for all requirements
• Create test plan and test scripts for completing the validation and verification for the assigned initiatives
• Scheduling the test scripts in Quality Center based on the business priority
• Delivering status updates to the client and release management teams on a daily basis
• Track the daily production changes or code installs in lower environments
• Log Production defects and track it for closure
• Working with different project teams and coordinate with offshore for creation of test scripts and reviewing the same
• Automation scripts execution using QTP