SUMMARY:

• Experienced in testing Web Based and GUI based client/server applications using Manual and Automated testing procedures.
• Involved in all stages of Quality Assurance Life cycle. Extensively followed CMM Methodologies for Quality Analysis.
• Have programming skills in Java, Java Script, C, VB, SOAP, XML languages.
• Involved in gathering business requirements, studying the application and collecting the information from developers and writing the test plan.
• Expertise in performing QA Kick - off, Requirements Analysis, Peer review process, preparation of Test strategy and Test summary reports.
• Extensive experience in testing Web Services (SOAP, WSDL, and UDDI).
• Expertise in understanding Business Requirement Specification, Functional Specifications and Design documentation and converting it into comprehensive Use Cases, Test Scenarios, Test Strategies, Test plan and Test Cases.
• Feature functionality testing on each cycle before activation in prod env
• Experience in creating Requirements Traceability Matrix to ensure comprehensive test coverage of requirements.
• In depth knowledge of end to end performance testing concepts, monitoring and analysis.
• Extensively used Load Runner VuGen to develop Vuser Scripts
• Responsible for testing application and components behavior with heavier loads and optimizing server configurations
• Excellent working knowledge of designing and implementation of all QA test strategy plans and automated test solutions for client/server and Web applications in Waterfall as well as Agile environment.
• Involved in Performance tuning of database Servers.
• Worked extensively with performance monitoring like perfmon, vmstat, I/O stat.
• Identify performance bottlenecks by conducting Root cause analysis.
• Responsible for the creation and execution of manual and automation test cases.
• Scheduling, Interacting, invoking the Scripts using Quality Center.
• Experience includes working with various tools like Rational ClearCase, ClearQuest, Test Director, Jira, Quality Center to perform various activities of Quality Assurance life cycle.

TECHNICAL SKILLS:

Operating system: Windows2000/NT/XP/7, AIX, UNIX, Red Hat Linux, Solaris

Web and App Servers: Web Logic, Web Sphere, MQ Series, MTX, IIS, LDAP, SNA server, SQL Servers, IBM 6000, MQ Series (IBM and MS)

Databases: MS SQL Server, Oracle, DB2

Languages: Java, Java Script, JSP, Html, Dhtml, Visual Basic, Oracle, C, C++, SQL, XML, .Net, C sharp, ASP

Testing tools: LoadRunner, Quality Center, Test Director, QTP

Other: Shell Programming, Clearcase, Clearquest, PVCS, Jira

Methodologies: CMM, Quality Assurance, Waterfall, Agile

Environment: Java, .Net, Oracle

PROFESSIONAL EXPERIENCE:

Confidential, Baton Rouge, LA

QA Test Engineer

Responsibilities:

• Developed Test scripts from requirements, functional and technical specifications.
• Figured out mission critical transactions for a member portal application and load tested various scenarios (Patient claims and services).
• Involved in complete testing Software Development life cycle of the project.
• Developed test cases, test procedures and test scripts.
• Responsible for Integration, functional, security and regression testing.
• Performed Black box, User Interface (UI), functional, Usability, GUI testing of web application and validated business rules.
• Developed test cases/test data for Preproduction testing.
• Tested the application with real time data in production environment with various real time scenarios.
• Used svn source control and Quality Center (version control) software for updating and modifying scripts.
• Developed scripts using LoadRunner 11.5, enhanced scripts with C++ functions, Parameterized cookies, stored dynamic content in LoadRunner functions, used client side secure s.
• Text checks were written, Created scenarios for Concurrent (Rendezvous) and Sequential users.
• Created webservice scripts using WSDL, SOAP messages in the QA environment using Loadrunner 11.5 and changed them dynamically according to the customer request.
• CPU, Memory, ASP Requests, Network, Web connections and through put were monitored while running Baseline, Performance, Load, Stress and Soak testing.
• Measured Response times at sub transaction levels at web, App servers and database server levels by using Optimal Application expertand Sitescope. Highly concentrated on Transactions per sec during testing.
• Helped in Instrumenting Wily metrics to dive in to classes and methods along with DB team.
• Responsible for analyzing the results like CPU usage, memory usage, garbage collection/heap size, server response times, database response times, active/idle threads, size of weblogic queues, etc,
• Identified bottlenecks for a clustered environment relating to Indexes, Connection Pools, Garbage collections, Memory heap size and fixed them by changing configurations with the help of DB team.
• Analyzed results for Bottlenecks and made recommendations for the bottlenecks.

Environment: LoadRunner 11.5, Quality Center, QTP, Shell Script Web services, soapUI, weblogic, ASP.net, IIS, SQL server, Weblogic, XML, XML Spy, Oracle, TOAD, Linux, Fitnesse, Sitescope, Jmeter, svn, Jira

Confidential

QA/Performance Tester

Responsibilities:

• Assisted QA Manager in coordinating/leading the testing efforts.
• Worked on CRM, virtual terminal and hosted checkout applications. Pos (point of sale) transactions for dealer and merchant.
• Gathered business requirements, studied the application and collected the information from Analysts.
• Performed Validation testing on the application navigation for various scenarios and reported the errors, conducted Functionality and Regression testing of the application using QTP.
• Interacted with developers and resolved technical issues by raising defects in Quality Center .
• Compared and analyzed the expected results to the actual results and documented the reports accordingly.
• Prepared several SQL queries for validating, error tracking and balancing the data on both source and target table on production environments.
• Developed test cases/test data for Preproduction testing.
• Developed Vuser scripts using LoadRunner 9.5 protocol based on the user workflows.
• Developed LoadRunner Scripts in Web, Web services, Ajax Truclient.
• Worked on various interfaces and end points using WSDL and SOAP messages given by the developers.
• Created peformance questionaire to interview all the teams (Op’s team, Development team, Integration team, Database team and Automation team) regarding performance related issues.
• Developed clearly defined test plans to ensure the performance engineering group accomplishes load-testing objectives.
• Created Controller/Performance center Scenarios and scheduled Vusers to generate realistic load on the server using LoadRunner.
• CPU, Memory, ASP Requests, Network, Web connections and through put were monitored while running Baseline, Performance, Load, Stress and Soak testing.
• Measured Response times at sub transaction levels at web, App servers and database server levels by using Optimal Application expert. Highly concentrated on Transactions per sec during testing.
• Involved in Business functionality review meetings and Use-Case Analysis and developing the templates for User/Customer and documentation.
• Helped in Instrumenting Wily metrics to dive in to classes and methods along with DB team.
• Responsible for analyzing the results like CPU usage, memory usage, garbage collection/heap size, server response times, database response times, active/idle threads, size of weblogic queues, etc,
• Identified bottlenecks for a clustered environment relating to Indexes, Connection Pools, Garbage collections, Memory heap size and fixed them by changing configurations with the help of DB team.
• Analyzed results for Bottlenecks and made recommendations for the bottlenecks.

Environment: SQL server, SQL Profiler, Oracle, Mainframe, Quality Center, Quick Test Pro, LoadRunner 9.5, SOAP, XML, Unix, Web logic server, Windows XP, VB Script, .Net, C, HTML, Sitescope, Wireshark

Confidential

Automation Tester

Responsibilities:

• Involved with preparation and execution of test cases and scripts.
• Involved with Functional, Regression and Integration Testing.
• Assisted the team lead in preparation of test plan.
• Involved in reviewing business requirement documents and the technical specification.
• Analyzed system requirements and wrote test cases, test scripts for testing the application.
• Performed manual testing prior to automate testing on the application.
• Implemented defect management processes to prevent and track the cause of defects and their correction.
• Actively participated in the team involving test plan analysis, go/no-go decisions based on test scripts results.
• Involved in execution for testing of database using SQL queries.
• Interacted with developers to resolve technical issues and investigated software for faults.
• Performed regression testing for fixes using QTP and closed the defects in Quality Center.
• Documented user workflows by coordinating with the Business Analysts.
• Involved in Business functionality review meetings and Use-Case Analysis and developing the templates for User/Customer and documentation.
• Worked on various interfaces and end points using WSDL and SOAP messages given by the developers.
• Enhanced Vuser scripts parameterization and Correlations to run the script for multiple users .
• Installed SiteScope, Wily and configured monitors for analysis.
• Performed baseline, benchmark, load, stress, soak tests in LoadRunner controller.
• Ensured quality issues are appropriately identified, analyzed, documented, tracked and resolved in Quality Center.
• Monitored the metrics such as response times, throughput and server resources such as total processor time, available bytes and process bytes by using LoadRunner monitors
• Created rendezvous points to simulate a scenario of multiple users performing the same action simultaneously. Prepared the performance test report and sent it to the management
• Monitored perfmon/system resources like CPU usage, % of Memory occupied, VM and I/O stat.
• Oracle database performance was monitored for Indexes, sessions, connections, poorly written SQL queries and dead locks for each component of application.
• Monitored database during logins and registrations through SQL queries using Toad.
• Analyzed the server resources such as available bytes and process bytes for memory leaks.
• Analyzed various graphs including Database Resource graphs, Network Monitor graphs, User Graphs, Error Graphs, Transaction graphs and Web Server Resource Graphs.
• Created comprehensive test summary reports and plotted graphs in excel after analyzing results.
• Actively participated in the weekly meetings and prepared Weekly Status Reports for the issues to be resolved.

Environment: LoadRunner 8, Sitescope, Wily, Quality Center, SOAP UI, MS Office, Websphere, Websphere portal server, WAS, MS-Visio, Apache, Tomcat, J2EE, Oracle and Windows XP/2008

Confidential

QA Analyst

Responsibilities:

• Involved in the development of Software Requirement Specifications, which included functional and system design specifications and constraints.
• Reviewed, Tested and Verified the Standard Operating Procedures written for testing the application.
• Generated graphs and studied them to monitor the software performance and network bottlenecks.
• Prepared a Technical Background Report of the system by documenting the tools and the environments required to install them, installing procedures and configuration.
• Created and modified test scripts by inserting logical commands to handle complicated test scenarios for performance testing.
• Worked as a Member of the QA team, responsible for system testing before deployment Documented test requirements for Perfect Care using Test Director.
• Configured the project settings for Perfect Care project, created user group and user ids for the team members using Site Administrator.
• Participated in walkthroughs and technical reviews all through the testing phrase.
• Created and executed detailed test cases using Test Director.
• Generated test scripts for functional and regression testing using Win Runner
• Enhanced test scripts using user defined functions, parameterization and logical statements.
• Conducted date based testing, extracted test data from tables by using database functions.
• Created Batch Scripts and performed batch testing.
• Adept in using Test Director Bug tracking tool to report application bugs and enhancements request and discussed with developers to resolve technical issues.
• Software allows only admin user to design an identity card of his choice. User authentications are provided at every level.
• The admin can create fixed fields, variable fields and design own layout of the ID-Card with the card software.
• The designed cards variable data including images can be stored in the database server with the help of data entry package.
• Conducted Regression testing for defect fixes and enhancements.
• Prepared a Feasibility and Evaluation report for the modules and plans of the software.

Environment: Test Director, Win Runner, Visual Basic, SQL Server, Windows NT, JavaScript, ASP, UNIX