SUMMARY:

• Over 8 years of progressive working experience in Software QA Analyst with diverse projects, clients and industry.
• Experienced in both Manual and Automated testing.
• Thorough understanding of Software Development Life Cycle (SDLC), agile development model, Waterfall model, and V - model and mainly work experience in Scrum model.
• Worked extensively in designing teh Test Plans, developing teh Test Scripts and Test Cases and executing for both Manual and Automated Testing.
• Highly proficient in working with automated testing tools like HP/Mercury Interactive Test Suite (Quick Test Pro, Win Runner, Load Runner, Quality Center /Test Director).
• Experienced in Mobile (iOS, Android and Windows) Testing includes Device, Tablet and App Testing on iPod, iPhone and iPad.
• Experience in developing teh Data driven Framework, Keyword Driven Framework for maintaining teh automation scripts and worked on reusable functions using VB Script to increase teh reusability in teh automation.
• Performed Sanity, Functional, Integration, Reliability, Compatibility, System, Regression, Stress, Performance, End-to-End and User Acceptance Testing (UAT) testing.
• Good experience in Property & Casualty, Life Insurance, Annuities, pension- and retirement-related investments, Mutual Funds, Group Insurance, Retirement Services, Investment Management
• Good understanding of RDBMS- Relational Database Management Systems and worked on different databases like Oracle, SQL Server, Sybase and DB2.
• Experienced in All aspects of QA, QA methodology, and teh SDLC. Highly proficient with HP ALM, Quality Center 11.0, QTP/UFT.
• Excellent noledge of Derivatives, Fixed Income, and Equity products
• Good noledge in Investment Banking/ Capital Markets domain that include Fixed Income, Credit Card, Credit Derivatives, Mortgage, Loan Origination and Banking applications
• Excellent skills in automated test tool Quick Test Professional (QTP), QA Wizard, Soap UI and Web metrics.
• Expertise in problem solving and bug tracking using bug tracking Tool Quality Centre.
• Good experience performing Database Testing using SQL Queries and procedures.
• Experience in Browser Compatibility Testing: Internet Explorer, Mozilla Firefox, Netscape
• Excellent experience performing Black Box, Ad-Hoc, Integration, Functional, User Acceptance Testing, System, Exploratory testing, Cross browser testing, Database testing, Smoke, UAT and Regression Testing.
• Has hands full of experience in Agile-SCRUM Methodology
• Expertise with Mobile testing on Blackberry, iPhone and Android.
• Experience in analyzing test result and submitting teh bugs using Bug Tracking tool Quality Center (QC) and Team Foundation Server (TFS).
• Experience working within Waterfall and Agile SDLC methodologies.
• Working noledge of scripting using VB Script.
• Expertise working with Microsoft Project, word, Excel, Visio, PowerPoint.
• Experience in writing SQL queries, Analysis of Defect Severity, Defect Tracking Defect Reporting in Quality Center

TECHNICAL SKILLS:

Automated Testing Tools: QTP, Quality Center, Test Director, Load Runner, Win runner, TFS, MTM, SOAP UI, JIRAOperating Systems Windows 7, Windows, Unix, Linux, Android, iOS & Mac

Web Technologies: ASP, ASP.NET, HTML, DHTML, Java Script, VB Script, XML

Development Tools: Visual Studio, Eclipse, TFS

Database Technologies: SQL server, MS- Access, Oracle, DB2

Version Control Tools: VSS 6.0, CVS, Team Foundation Server (TFS)

Others: SharePoint, MS Project Server

Mobile: Android, iOS, Windows, and xCode

PROFESSIONAL EXPERIENCE:

Confidential, Jacksonville, FL

Sr. QA Analyst

Responsibilities:

• Derived Testable requirements by analyzing Business and Functional documents for various features of teh site.
• Created test specification and test plans by reviewing business and technical documentation.
• Modification of existing Test Plans and Test Scripts for Android testing.
• Tested teh application in various phases of teh application development like Integration testing, Functional Testing, User Acceptance testing and Regression Testing.
• Documented and executed test cases and test scenarios for all phases of testing including Integration, Business process testing, Regression and System testing using Quality Center 9.0.
• Created design documents for a User Profile Roles Term Life Insurance system
• Executed Test Strategies and Test Plans that cover various functional areas of Insurance Operations like Underwriting, Claims, Finance, and Premium Reconciliation
• Attending agile meetings and working on monthly sprint backlog items and updating teh activities in Microsoft TFS
• Manually tested calculations of home and auto insurance rates and cross-checked for results
• Performing Smoke, Integration, System, regression and end-to-end testing of policy admin system
• Extensively worked on Insurance Modules pertaining to personal lines
• Performed data validation in teh mainframe system after teh policies has been run through teh batch cycle
• Oncology Supply TEMPhas a mobile site which provides limited functionality compare to full site. me was responsible for UI and END-END ordering functionality testing on iPhone 3G, iPhone 3GS, iPhone 4G, iPad, Android and Tablets.
• Created test data to simulate test scenarios
• Functional testing for Symbian and Blackberry Platforms, Bug Logging and Tracking.
• Worked extensively on SQL in validating data
• Validated teh data in SQL server databases
• Performed extensive manual testing of functional enhancements across multiple policy administration systems(PAS) Experience building and maintaining an Automated scripts using QTP
• Responsible for Backend testing and executing SQL queries for Oracle
• Analyzed application data using teh SQL Queries
• Verify credentials are encrypted when interacting with teh third party systems
• Performed Security, GUI & Regression testing of web-based applications.
• Involved in Test Planning and preparation of testing schedules based on project timelines
• Interacted with teh Business Analysts and Developers to resolve issues
• Logged and tracked teh bugs in Quality Center 10.0.
• Automated and parameterized several test cases using Quick Test pro.
• Recorded, modified and played automated scripts using Quick Test pro.
• Maintained and modified object repositories for teh objects recorded through Quick Test pro.
• Retrieved data from Database by writing SQL queries to check teh correctness of data and to verify teh retrieved results
• Prepared test summary reports every week to report teh status of testing

Environment: Quality Center, TFS, MTM, Quick Test Pro, Android simulator, Real devices -iPhone, iPad, Android device, Device Anywhere, SQL, Unix, Oracle, VB Script, Edit Plus, XML, SOAP UI, Oracle, Rally, SQL Server

Confidential, Wilmington, DE

Sr. QA Engineer

Responsibilities:

• Standardized documents like Test Plan, Test Scripts/Test Cases, and Daily Status Reports etc.
• Analyzed Business Requirements, Functional Requirement & High level Design documents.
• Created teh Regression Test cases and automated them for teh purpose of regression testing.
• Automated Test cases using scenario based approach using action segments and functional decomposition methods.
• Implemented QTP 11.0 for automating teh Regression Sets.
• Designed teh Data Driven tests in Quick Test Professional (QTP 11.0) script to validate with different sets of test data.
• Tested teh applications response for positive and negative sets of data with data-driven testing procedures.
• Modified teh scripts by inserting Text, Bitmap and Synchronization checkpoints.
• Created and managed objects in teh application using Object Repository in Quick Test Pro.
• Performed Descriptive Programming wherever necessary.
• Involved in testing Web services and XML with tool called ‘SOAP UI’. me has been using dis tool to locate WSDL file on internet, create Test cases, run them, do load testing, security testing.
• Automated scripts created are for execution of large number of claims for using teh concept of Parameterization by using Data Tables.
• Back end testing using SQL queries to retrieve data set
• Automation scripts are handled based and on teh concepts of Regular Expressions in QTP11.0 script.
• Extensively used teh QTP 11.0 scripting to create teh actions.
• Created a single huge shared object repository for all teh different modules by using teh Object Repository Manager in QTP 11.0
• Used Dictionary and file system objects for Data manipulations in QTP
• Created some reusable library functions to support automation architecture using Screen based approach Used descriptive programming methods to identify Dynamic objects and automate complex scenarios
• Extensively used teh VB Script to develop highly optimized scripts.
• Integrated teh Quality Center (QC) with Quick Test Professional (QTP 11.0).
• Documented teh Automation Plan, Design and Execution Specification.
• Involved in Smoke, Ad Hoc, Functional, Regression and Back end Testing.
• Reported teh defects to teh development team by using defect-tracking tools like Clear Quest, Quality Center.
• Retested teh reported defects in teh every build released and closed teh defects in concern tools.
• Performed End-to-End testing manually.
• Detecting bugs & Classifying them based on teh severity.
• Involved in teh tracking and updating of teh Requirement Traceability Matrix, thereby linking teh test cases with teh business requirements as well as other associated test cases in Quality Center.
• Assured teh project meet teh defined business requirements and follow defined quality process

Environment: QTP 11.0, HP Quality Center, HTML, XML, PL/SQL, Oracle, Perfecto Mobile, Android SDK, UNIX, MS-Access2003, Web logic, JavaScript, Windows XP, Rational Clear quest .

Confidential

Software Quality Assurance Tester

Responsibilities:

• Validating teh submitted transactions on teh front-end and back-end (DB2 visualizer)
• Analyzing Business Requirements and perform White box testing.
• Creating Test Plans, Developing test scenarios.
• Involved in manual testing of teh designed Test cases and perform Validation testing.
• Verify test results on Database testing using query skills using SQL and validation
• Creating test scenarios and Test Cases on Ms Excel.
• Executing test cases and creating defects on Microsoft Test Manager (MTM)
• Involved in Comparison testing and Adhoc testing
• Designed, developed, documented, and executed manual/automation test scripts using QTP
• Derived Testable requirements by analyzing Business and Functional documents for various features of teh site.
• Involved in writing Test scenarios, Generic tests cases, detail Positive and negative test cases for ETL also Preparing ETL and SQL routines/code for performing ETL testing (system and integration testing) and Documenting teh test results
• Used Quality center for test management and report generation.
• Ensure that all teh test cases are updated in teh Quality Center along with Master test plan.
• Created test specification and test plans by reviewing business and technical documentation.
• Performed teh analysis of test run data by generating reports and graphs in Quality Center.
• Modification of existing Test Plans and Test Scripts for Android testing.
• Tested teh application in various phases of teh application development like Integration testing, Functional Testing, User Acceptance testing and Regression Testing.
• Responsible for reviewing test cases, its execution and to ensure that all requirements and functional specifications are met.
• Identifying teh Defects and logging them in Quality Center.

Environment: Mac OS, iPhone simulator, Manual Testing, Quality Centre, Enterprise Data Warehouse, ETL, Informatica Android simulator, Real devices -iPhone, iPad, Android device, HTML,AJAX,C#, .Net, Java, Java

Confidential

Sr. QA Analyst.

Responsibilities:

• Estimate effort for teh test activities.
• Extensively used Quality Center for test planning and Used Rational Clear Quest for bug tracking and reporting.
• Implemented of an Ecommerce product, Commerce Catalog Organization, Navigation & Search, Pricing & Promotions, Shopping Cart, Purchase Process and Order Processing etc., Merchandizing UI, Fulfillment / Payment Engines etc.
• Defects were tracked, reviewed, analyzed and reported using Quality Centre.
• Verify test results on Database testing using query skills using SQL and validation
• Creating test scenarios and Test Cases on Ms Excel.
• Worked on Assigned Modules like POS, Product Assortment, Ordering, Cash management Lotto/Lottery Management and Employee Security maintenance on ISP(In-Store Processor)
• Executing test cases and creating defects on Microsoft Test Manager (MTM)
• Identify, Log and follow-ups on all defects found during testing by using TFS.
• Generating test progress reports.
• Tested on POS terminal to run teh EOD transaction
• Performed validation testing in various modules like "Shopping cart", "My Account", "Shipping address"
• Responsible for tracking and closing defects using Rally during SIT/UAT
• Report teh test progress and teh test result to teh stakeholders.
• Ensure applicable Test and Defect management process and best practices are followed.
• Act as teh contact for coordinating test efforts with other systems/projects.
• Ensure teh coverage of teh test cases and scenarios.
• Worked with three mobile application simultaneously: iOS, Android and WP7
• Complex test scenarios were designed for iOS, Android and WP7 according to each OS
• Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, and IOS etc...
• Tested teh various Service Oriented Architectures (SOAs), REST service validation and spanning across various web services using SOAP and WSDL across various applications
• Reporting of testing related metrics
• Re-tested teh application to check whether teh defects are resolved or not (Regression Testing)
• Involved in all phases of SDLC.
• Wrote and modified required UNIX scripts and other SQL validation scripts for Oracle and writing scripts in SQL to validate teh outputs analyzed test results and creating performance evaluation reports.
• Comprehensive experience with agile testing process using SCRUM.
• Conduct Agile Scrum meetings to discuss project progress and plan
• Performed Functionality testing during teh various phases of teh application and analyzed teh results using QTP.
• Inserted Check Points to check teh broken Links, Text, and standard properties of objects using QTP
• Performed data driven testing and parameterization using vb script in QTP.
• Enhanced QTP script using recovery scenarios for error handling.
• Involved in creating output values using QTP.
• Functionally validated Web Services delivered in SOAP XML format as provided in specification document.
• Created and maintained SQL Scripts to perform back-end testing on teh oracle database. Created and executed scripts manually for Functionality testing.
• Perform system, functional, end-to-end and regression testing.
• Conducted GUI, Integration and Data Driven Testing.
• Developed and executed test cases test Scenarios and followed-up defects using Quality Center.
• Extensively used SOAP UI in web services testing

Environment: Windows, HPQC-ALM, SQL, TFS, MTM, Rally, QTP 11.0, XML, Unix, Android, iOS, Device-Samsung Galaxy Tab 10.1, Vizio, iPAD, iPhone Linux, Soap UI, VBScript, Java, Agile, Oracle.

Confidential, CA

Test Analyst

Responsibilities:

• Analyzed User stories and developed test case negative and positive scenario and wrote teh test cases.
• Involved in performing Functional, integration, and regression testing.
• Involved in ETL testing for data Extract, Transforming and mapping Validation
• Developed test Data for different groups
• Validate EDI 834 enrollment process according to HIPAA compliance
• Prepared Status reports to track teh test status progress and to check if there is any slippage in timelines.
• Worked on HIPAA transaction such us 834 Transaction.
• Extensively worked on FACETS claims processing system and worked on its different applications like enroll subscriber/member, Claim processing, Provider and Billing.
• me worked in Edifecs to process X12 files as per requirements in Edifecs X-engine and tested for snip using (Transaction management/TM)
• Involved in Testing of Multiple modules like Facets Claims processing, Members. • Analyzed and tested HIPAA 4010 and 5010 standards for 837P EDI X12 transactions, related to providers, payers, subscribers and other related entities.
• Provided daily testing support for Inbound / Outbound EDI transaction and communication support for Supplier utilizing teh EDI environment.
• Provided on-site technical support.
• Tested for EDI 835, 837, 276, 277, 278, 997 Claim Transactions.
• Tested teh HIPPA EDI 837/835 transactions according to test scenarios and verify teh data on different modules.
• Extensively worked on FACETS claims processing system and worked on its different applications like enroll subscriber/member, Claim processing, Provider and Billing.
• Worked with Ultra edits software to Unwrap teh X12 file data and compare between two EDI file.
• Maintained test matrix and requirement traceability matrix
• Executed test cases developed by self or peer. Compared and analyzed actual to expected results and reported all deviations for resolution performed All phases of end-to-end testing which includes Smoke testing, Functionality testing, Integration testing, Regression testing, back end testing etc.
• Wrote SQL queries for data Validation
• Used Quality center to developed test cases in Test plan module and executed test cases in Test Lab Module and logged teh defect in defect Module

Environment: TRIZETTO Facets, Edifecs transaction Management, Para soft, HIPAA EDI, HP Quality center 10.0, Microsoft visual studio shell, Ultra edit compare 8.5-0-1025, Microsoft SQL server 2008 R2( SQL server management studio), Microsoft out Look, Microsoft Office communicator 2007 R2, share point, Web service, SOA

Confidential, Beaverton, OR

Quality Analyst

Responsibilities:

• Involved in Business Requirements Analysis meeting and worked on Test Plan document.
• Involved in Test Cases review meetings and updated teh test cases based on teh feedback from teh review meetings.
• Manually Tested teh application executing test cases in teh Quality center.
• Used Quality Center for test script and test result management and bug tracking.
• Tested IVR Handset Activation and Payments Billing processes for Voice and Enabler data of different type of Cards (Debit, Credit).
• Worked on eCommerce web base application.
• Created Test strategy, scenarios, test plans test cases and tested for (Point of Sales) POS like, Pawn Loans, Extensions, Pay off's, Daily transactions reports, Inventory Reports, Store closure Reports, Safe & Cash drawer balancing, cash transfers, Police activities, Customer buy, Vendor buy, Retail sales, and different payment methods with Debt, Credit, Rewards Card, Gift Card, Visa, MasterCard, Fax and checks
• Involved in Agile Environment, attended stand up Meetings and retrospections sessions.
• Did peripherals and hardware testing of barcode readers both wireless and wired, Magnet card readers, Weighing scale, Cash registers, handheld scanners, tag printers and receipt printers.
• Created defects and traced them to issues and traced issues to defects Identified reusable POS scenarios.
• Executed Manual Test cases for Functional Testing and logged defects for teh failed test cases.
• Expertise in development of Test documentation, Manual testing, Automated test scripting and Execution on Client/Server, Integrated Intranet, UNIX, Linux, Mainframes and Internet applications
• Proficient in Agile methodology and used Rally tool for creating user stories and test cases
• Parameterized test data using Data Table and created Shared Object Repository in QTP.
• Wrote User defined Functions using Vb Scripting for calculating teh check Price and verifying Credit Card verification.
• Communicated TEMPeffectively with developers and BAs to discuss teh defects.
• Participate in Daily Stand Up meeting to provide status of teh testing.

Environment: QTP 10.0, Quality Center 10.0, VBScript, Agile, VB.Net, Asp.net, Oracle, Unix, SQL, Rally, PL/SQL.

Confidential

QA Analyst

Responsibilities:

• Involved in Business requirement Analysis, Function Requirement Analysis, Overall Design, Use-Case Analysis, Initial Summary, Risk Analysis and Documentation
• Managed Requirements and developed Test Plans, Test Scripts and Test Cases using Quality Center
• Performed Functional testing manually and also constructed positive and negative test scenarios as per requirements
• Involved in attending Scrum meetings and gather business requirements and coordinate with business analysts and developers to convert Sprints to testable requirements.
• Created automated test scripts and Performed Functionality testing in teh multiple phases of teh application and analyzed teh results using Quick Test Pro (QTP).
• Performed web testing using Quick Test Pro (QTP) for checking page contents, broken links, web objects, frames and tables.
• Developed test scripts using VB Script in scenarios where recording using Quick Test Pro (QTP) was not possible.
• Manually tested teh whole application before going for teh automated testing.
• Involved in testing teh conversion of teh application into web application using XML web services.
• Developed teh test strategy based on teh Business Requirement Document (BRD).
• Performed Back-End testing using SQL queries extensively within teh QTP Script to compare and retrieve data by using Data Base Check points.
• Wrote SQL queries and used them to perform Back End Testing
• Defined Test cases based on functional specifications.
• Created QTP scripts with teh Framework followed by teh Company.
• Performed functional, stress, and load testing
• Performed regression testing after fixing teh bugs manually.
• Involved in User acceptance testing (UAT) of teh application.
• Tracked teh defects and reported teh defects using Quality Center.
• Conducted functionality testing using QTP; Recorded, wrote test scripts and created user defined functions using scripts
• Performed Regression testing using Quick Test Professional
• Tested extensive backend testing using SQL Queries to retrieve teh data from database and checked data integrity
• Used Quality Center as a repository for all of teh testing efforts and to keep track of teh defects. Closely interacted with teh developer in fixing teh bugs
• Involved in manual testing of teh forecasting module of teh application
• Performed Shell Scripting and PL/SQL programming to resolve business problems of various nature
• Performed Database integrity testing by executing complex SQL Queries
• Extensively used various joins and keys for accessing data in teh database

Environment: Quick Test Professional, Quality Center, SQL Queries, Unix, VBScript, java, Oracle, MS Office

Confidential

QA Analyst

Responsibilities:

• Analyzed teh SRS (System Requirement Specifications) and developed Test Cases, Test Scripts to cover overall quality assurance testing
• Created test cases and test scripts and developed Requirement Traceability Matrix to match teh requirements
• Performed Business functionality testing, which involved testing of all core functions of teh application
• Performed different kinds of testing like Functional, GUI, Integration, Backend, Regression and System Testing
• Developed Test Plan and created/executed manual test cases/test scripts to test teh core functionality of teh application
• Generated High level Test Plans, various work flows and Manual Scripts
• Involved in entire Project testing life cycle from requirements, testing to delivery of teh application
• Involved in manual testing of front end functionality, hyperlinks, navigation, GUI and system integration testing of teh application
• Executed Manual test scripts via Quality Center; Extensive Web Testing & Black box Testing
• Performed Manual testing before converting them into automated scripts
• Performed cross-browser testing to check teh functionality of teh application in various browsers
• Interacted with teh developers for bug fixes and problem resolution
• Extensively used Quality Center for Test planning, Bug tracking, and Reporting
• Created snapshots of teh bugs/defects to enhance teh understanding of teh defect for developers
• Developed detailed Testing Strategy for teh entire application and developed various types Test cases, Test Scenarios
• Involved in teh Execution of automation test scripts for web applications
• Conducted teh Smoke testing to check teh High level functionality of teh application
• Actively participated in teh Review Meetings for Functional Specifications Document and Technical Design Documents
• Created and maintained documentation of processes or procedures
• Participated in Weekly meetings and walk through to discuss Defect Priorities

Environment: Mercury Quality Center, QTP, VB.NET, VBScript, Oracle, SQL Server 2005, IBM WebSphere, Windows NT/2000, UNIX (Sun Solaris)

Confidential

QA Tester

Responsibilities:

• Creating and communicating test execution documents;
• Identification, documentation and reporting of defects during testing, documenting teh test summary report.
• Represent teh software quality assurance team in business meetings and partnering with business and development teams for issue resolutions to meet software specifications.
• Adapting test coverage matrix and test execution matrix in Mercury Quality for test tracking purposes.
• Performed extensive manual testing and maintained documentation on different types of Testing- Positive, Negative, Regression, Integration, End to End, System, Performance, and Black Box Testing.
• Assisted with running automated testing.
• Extensive documentation of products.

Environment: MS-SQL Server 2005, TOAD, Mercury Quality Center 8.0, 10.0, Versioning, Testing of different Qwest RX applications.