Qa Analyst Resume
Los Angeles, CA
SUMMARY:
- Experience in all stages of the Software Development Life Cycle and QA Life Cycle and different methodologies like Waterfall, Agile and Scrum
- Experience working with Project Managers, developers, business analysts and end users in defect resolution
- Hands - on experience in testing mobile applications for iOS and Android
- Experience in testing applications developed using Java, C#, .NET Framework, Visual Studio 2008/2012, ASP.NET, VB.NET and SQL Server 2008/2012
- Successfully performed various types of testing: Functional, Backend, User Acceptance, Integration, System, Sanity, Smoke of Client/Server and Web-based applications
- Created various documents like test plans, test cases, bug reports, Requirements Traceability Matrix and various reports
- Experienced in working with BRD, FRD, Use Case and ER diagrams Strong SQL skills (Oracle 11g/12c, MySQL, Microsoft SQL Server), including complex queries, sub-queries, joins and group functions
- Good experience in Selenium WebDriver, Firebug, Eclipse IDE and creation of automation framework with JUnit and TestNG
- Work experience in integrating automation scripts (Selenium WebDriver) on Continuous Integration tool Jenkins for nightly batch run of scripts.
- Experience with TCP/IP protocol, network traffic analysis, Wireshark Great understanding of defect life cycle
- Experience using defect management tools: QC/HP ALM, JIRA
- Strong interpersonal skills with ability to work both independently and as part of a team. Excellent written and verbal communication skills.
- Ability to "think outside the box" Passionate about contributing to and improving the IT industry and those around it US Citizen, authorized to work in the US for any employer
TECHNICAL SKILLS:
Operating Systems: Windows, UNIX, Mac iOS.
Languages: Java, SQL, HTML, XML, CSS, XPath
Databases: Oracle, MySQL, MS SQL Server, Microsoft Access, Data Warehouse
Tools: MS Office Word, Excel, Access, Project, Visio, JIRA, HP QC, HP ALM, Bugzilla, SQL Developer, Toad, SQL*Plus, Wireshark
Automation tools: Selenium WebDriver, Selenium IDE
Version control: Git, SVN
Other: Adobe Photoshop, Google Analytics
PROFESSIONAL EXPERIENCE:
QA Analyst
Confidential, Los Angeles, CA
Responsibilities:
- Responsible for performing black box testing of native mobile iOS applications to ensure performance, usability, completion, quality, and hardware/software compatibility
Confidential, Annandale, VA
QA Analyst
Responsibilities:
- Involved in creating test plans, test cases and test scripts for several e-commerce applications.
- Categorized severity incidents reports based on severity and interfaced with developers to resolve technical issues
- Created various documents, bug reports, requirements traceability matrices and various reports
- Compared actual and expected test results, discussed the defects in defect meetings with the development team
- Prepared test plans and test cases using HP ALM 11.5/12.5 for testing applications.
- Performed functional, back end, smoke, regression, integration and system testing.
- Created and ran complex SQL queries to verify data integrity and results validation in the database (Oracle 11g/12c) using SQL Developer, Toad, SQL*Plus including complex queries, sub-queries, joins and group functions Continuously interacted with project manager, developers, business analysts to discuss and resolve defects and their priorities.
- Summarized test results in formal test analysis reports according to documentation standards.
Confidential
QA Tester
Responsibilities:
- Tested e-commerce applications on multiple platforms
- Evaluated business and system requirements for a variety of e-commerce projects.
- Designed and documented test plans and test cases.
- Created and executed manual test cases in QA environment.
- Performed functional, regression, system, acceptance, GUI testing on dozens of applications using manual and automated testing methods.
- Performed back-end/database testing using SQL Developer, Toad, SQL*Plus to verify data integrity
- Provided daily and weekly status reports that included testing metrics. Participated in daily stand ups and scrum meetings.
- Ran Selenium automation scripts using Eclipse.
- Executed QA builds through Jenkins/Ant. Reported, documented and managed the defects using JIRA, QC, HP ALM.
- Worked with business analysts to understand business specifications and translated the requirements into test cases. Identified the different test scenarios and created the appropriate test cases and test data to effectively test the application. Analyzed business and technical requirements. Evaluated user problems and issues with software performance. Identified program variances through testing. Provided feedback to developers, vendors and clients. Developed solid test documentation including test plans, test suites and test cases. Demonstrated methodical, detail-oriented and thorough approach to all assignments while adhering to compressed timelines. Participated in daily Agile Scrum stand-up team meetings. Completed all assignments on or ahead of schedule. Consistently recognized for excellent problem-solving and analytical skills by programmers, project managers and supervisors.
Web Designer / Developer
Confidential, NJ
Responsibilities:
- Created and developed websites and landing pages from start to finish using clean and modern code
- Created, extended and modified themes for CMS platforms such as WordPress and Joomla Identified bugs uncovered by testing or customer feedback and fixed them
- Performed development, maintained, and improved front-end components
- Launched and managed marketing campaign microsites
- Performed multimedia programming Hand-coded HTML, CSS and JavaScript to web standards
- Communicated with the clients directly over email, phone and in person
- Designed and implemented email campaigns and newsletters Demonstrated good understanding of SEO principles
- Utilized Google Analytics and other tracking/conversion software Build innovative features to reach new customers
- Demonstrated proficiency in Adobe Photoshop and other graphic design software
- Work closely with clients to understand their needs
Confidential, Atlantic City, NJ
Surveillance Supervisor
Responsibilities:
- Successfully managed a team of surveillance operators in casino environment Proficiently operated complex surveillance equipment and software to ensure accurate video documentation with regard to irregularities or deviations from normal activities in all areas of responsibility
- Written factual reports about abnormal activity observed and ensured compliance with video reviews Extracted, evaluated, analyzed, and interpreted data from various databases (Access, MS SQL Server)
- Monitored casino activities and transactions, successfully investigated various incidents and reported deficiencies enforcement authorities in various activities and investigations
- Ensured at all times that the “Confidentiality Rules” were observed and enforced
- Assisted in hiring and training, and responsible for motivating, evaluating, and supervising staff on assigned shift to ensure employees receive adequate guidance and resources to accomplish established objectives
- Participated in court actions relating to gaming violations in order to represent facts as obtained by department