SUMMARY:

• 15 Years of varied experience in IT with 8+ years in QA testing with extensive Client - Server, Java, Web based, Siebel and Stand alone applications in Telecom, Restaurant, Retail, Health care and Banking domains.
• Expert in designing/execution of Test Scenarios, Test Scripts and Test Cases using Test/Defect Management tools e.g. Quality Center (Test Director), Clear Quest, Clear Case, SmarteQM, Bugzilla and JIRA.
• Well Versed with Black Box, Functional, System, Integration, Regression, Ad-hoc, Backend and User Acceptance Testing (UAT).
• Proficient in creating Business Process Testing (BPT) components in Quality Center to reduce the testing cycle time and increase test coverage for testing.
• Worked in UNIX OS as well as knowledge of Shell Scripting.
• Proficient in writing SQL queries to perform back-end testing. Strong knowledge of RDBMS concepts e.g. DDL, DML, DCL, SQL and experience with XML technologies.
• Knowledge of Web Services testing using the HP-Service Test & SOAP UI.
• Well versed in Software Development Life Cycle (SDLC) like Waterfall and AGILE/SCRUM.
• Strong communication and interpersonal skills with ability to work in a team as well as individually.

TECHNOLOGY PROFILE:

Testing Tools: HP Quality Center (Test Director), Business Process Testing (BPT), QTP, TOAD, Remedy, SQL Loader, Borland Star Team, MS Share Point.

Bug Reporting: Quality Center (Test Director), Rational Clear Quest, Bugzilla, Jira, Mantis.

Configuration Management: Rational Clear Case, Visual Source Safe (VSS).

Operating Systems: MS-DOS, HP-UNIX, Windows NT/2000/XP.

Languages: C/C++, PL/SQL, Java, HTML, XML, PERL, VBScript, Shell Scripting.

Databases: Oracle, SQL Server, DB2, MS Access.

Mainframes: AS/400, IBM 3090, OS/390, COBOL, DB2, CICS, MVS, JCL, VSAM, TSO/ISPF.

PROFESSIONAL EXPERIENCE:

Confidential, Richardson, Texas

Senior QA Analyst

Responsibilities:

• Interacting with Business Analyst (BA) and Subject Matter Expert (SME) to review and understand the Business Requirements Documents (BRD) and Functional Requirement Documents (FRD).
• Creating Test Scenarios based on the requirements covered in BRD and FRD in Quality Center 9.0 and also prepared the RTM (Requirements Traceability Matrix) to make sure that all the requirements are covered for testing.
• Creating the Test Data and Test Cases for execution of test scenarios.
• Working with Development, Environment and Test Data teams and Subject Matter Experts (SMEs) to identify & coordinate test effort for System, Integration, Ad-hoc and UAT testing.
• Did sanity testing after each build deployment to determine whether it is reasonable to proceed with further testing or not.
• Raising defects found during testing and linking them with test steps where defect is found and following up on them with development and business to make sure they are addressed priority wise.
• Write a number of SQL scripts to extract data from Oracle tables to validate test results.
• Assist with the setup, documentation and training of new team members.
• Involve in issue logging/tracking and risk identifying with the test lead as required.
• Updated the UTP (Unit Test Plan) and UTR (Unit Test Result) documents based on the testing results.
• Attending regular meetings with stakeholders to discuss the issues and challenges found during designing/execution and sending the detailed status report to them.

Confidential, Richardson, Texas

Test Lead

Responsibilities:

• Reviewing the BRFR and preparing the Test Plan.
• Creating the test data and test cases for execution of test scenarios in AS/400 environment.
• Planning and executing test cases using Quality Center 10.0.
• Following up on defects with development and business to make sure they are addressed priority wise.
• Identifying priorities of the deliverables consulting with the client and estimating efforts and schedules.
• Conducting daily meeting with stakeholders to address the issues and challenges and sending the detailed status report to them.

Confidential, San Antonio, Texas

Test Lead

Responsibilities:

• Involved in planning and execution of Test Cases for POS, BOS and KDS systems in Quality center 10.0 using control data.
• Following up on defects with development and Xpient teams to make sure they are addressed priority wise.
• Involved in analyzing and testing of day to day production issues.
• Installing the builds in BOS and POS registers.
• Working with other teams (Development, Xpient) and Subject Matter Experts (SMEs) to identify & coordinate test effort for functional/end-to-end, UAT & regression scenarios.
• Conducting daily meeting with stakeholders to address the issues and challenges and sending the detailed status report to them.

Confidential, Bentonville, Arkansas

Test Lead/Onsite Coordinator

Responsibilities:

• Prepared the Test Plan for the GLMS (Global Learning Management System) project.
• Helped offshore team in preparing and execution of test cases based on Functional and Business Requirements documents as well as prepared the RTM (Requirements Traceability Matrix).
• Designing and execution of Test Cases and Logging and tracking defects using Quality center 10.0.
• Sending consolidated daily/weekly defect report to all stakeholders.

Confidential, Atlanta

Senior QA Analyst

Responsibilities:

• Analyzing functional requirements & creating Business Process Testing (BPT) components in Quality Center.
• Designing and execution of Business Components and Logging and tracking defects using Quality center.
• Analyzing the impact of new Change Requests (CR) and Enhancement Requests (ER).
• Working with other teams and Subject Matter Experts (SMEs) to identify & coordinate test effort for functional/end-to-end, UAT & regression scenarios.
• Using Star Team revision control tool for maintaining the documents.
• Sending consolidated daily/weekly defect report to all stakeholders.
• Proficient in healthcare EDI X12 system and electronic claim transaction technology and knowledge of HIPAA standards for 4010 and 5010.

Confidential, IL

TesLead

Responsibilities:

• Reviewing the FSD and BRD and creating the test scenarios and test cases.
• Involved in Designing/Execution of System, Integration, Regression, Smoke, Ad-hoc and UAT testing.
• Testing scenarios on different web browsers e.g. IE, Mozilla Firefox, Google Chrome and Safari.
• Addressing the risks and issues and discussing with dev team/client how to mitigate them.
• Following up on defects with development team daily to make sure they are addressed priority wise.
• Communicating status of testing and other issues/concerns to all stakeholders.
• Deployment support of all websites with extensive involvement in testing activities.

Confidential, WA

Test Engineer

Responsibilities:

• Responsible for analyzing requirements, conduct review session with stakeholders (Business, Analysts, Development, and Architect) and maintain traceability till test scripts are ready.
• Executed test plans and test scripts using Quality Center.
• Involved in testing of CRs (Change Request) and MRs (Maintenance Request).
• Prepare XML based service orders based on requirement (connect, disconnect, change, and recap).
• Find the delinquent accounts through SQL queries using TOAD.
• Ran batch commands using UNIX to update the results for the delinquent accounts.
• Logged defects in Clear Quest and followed up with dev team to resolve bug fixes, and retested them.

Confidential, WA

Test Lead

Responsibilities:

• Designed test scenarios and strategies, conducted testing and provided result for internal point of sale web application using Test Director/Quality Center. This application was used by more than 33,000 users in 69 different call centers.
• Mentored six Production Support and four IST team members for use & flow of the POS applications.
• Worked directly with development and business teams to enhance the functionality of the POS application allowed flexible sales flows by combining product catalogs, call tracking, campaign, and fraud management capabilities.
• Functional testing that included verification of data integrity between application front end, different billing systems, and inventory fulfillment systems.
• Actively participated in discussing System requirements, functional reviews, and test design reviews.
• Regression test plans through all releases as well as responsible for Ad-hoc, and UI testing.