SUMMARY

• Over 6+ years of extensive Quality Assurance and Software Testing experience in the Information Technology (IT) industry with projects focused in domains such as banking, insurance and mortgage.
• Experience in developing Test Plans, Test - Case Designs, and Test Scripting based on User Needs, specifications and Systems Needs documents.
• Experience working in projects using development methodologies like Agile and Waterfall methods.
• Expertise in Database Testing, Data Manipulation using SQL queries.
• Experience in all aspects of Software Development Life Cycle (SDLC) with specific focus on Testing
• Strong working knowledge of QA life cycle and methodologies.
• Experience acting as a UAT analyst and be a subject matter expert for the company’s internal projects/initiatives to address user acceptance testing issues and concerns.
• Proficient in Black Box Testing(Functional, System), Integration Testing, & Regression Testing
• Prepared UAT Test Data, Test Scenarios and Trained Business users prior to perform UAT.
• Participated in Design Review, Application Walk-through with Project Team.
• Conducted End-to-End Testing, Functionality Testing, and Graphical User Interface Testing for various Web based and client-server Applications.
• Participated in Defect Review Meetings to analyze and prioritize outstanding defects.
• Complete understanding of Bug Reporting or Defect Tracking cycle.
• Experience pulling out different kinds of dashboard reports using Quality Center for the management and for team review meetings.
• Familiar with automation tools like QTP.
• Excellent Technical, Analytical, Presentation, Communication and Leadership skills.
• Strong team player and ability to perform in both team and individual settings.
• Quick learner and adapter of new skills.

TECHNICAL SKILLS

Testing Tools: Win Runner, Test Manager, Rational Clear Quest, Rational Clear Case, Test Director, Quality Center, QTP, Microsoft TFS, Selenium

Operating Systems: Windows 2000/XP, UNIX and Linux

Databases: Oracle, MS Access, MySQL, SQL Server

Application Platforms: C#, Java, .NET,XML, HTML, JavaScript, SQL

Other Tools: TOAD, Eclipse, MS - Project, Visio, MS Office and SharePoint

PROFESSIONAL EXPERIENCE

Confidential, McLean, VA

Quality Analyst

Responsibilities:

• Worked as a test analyst and SME
• Involved in Design walkthroughs to understand the requirements
• Designed test scripts from System Requirements Specification and Design
• Clarifying requirements to QA team.
• Used Quality Center as Test Case repository tool
• Used Quality Center for Test execution and for maintaining traceability between requirements, test cases and defects
• Prepared test plans, test strategies, test scenarios & test data for system, integration testing & UAT testing
• Created test data files for regression test cases in Excel with respect to the new business rules for different loan type.
• Conducted E2E system integration testing
• Used SQL to retrieve data from database for validation.
• Discussed the defects with developers on regular basis and also updated daily status report to the PM.
• Submitted defects through Quality Center and created defects status report for references
• Created UAT plan, UAT scenarios for the business.
• Trained Business Users for UAT and lead the UAT effort.
• Conducted production smoke validation for the application and provided sign offs.
• Extensive experience working on HAMP (Home Affordability Modification Program), FHA/VA Loans.

Environment: Quality Center, MS Excel, MS Project, Outlook, Linux, XML, SQL, Oracle

Capital One, Richmond VA

Test Analyst

Responsibilities:

• Developed Test Cases and Test Scripts for System and UAT Testing.
• Test Cases were designed based on Requirements in Quality Center
• Participated in Business Analysis, Requirement Analysis and Data Analysis.
• Generated Automation Test Scripts in QTP using record and playback functionality.
• Created webservice test suite using sample requests for webservices
• Validated webservices using Soap UI and compared the response of webservices to UI
• Recommending continuous process improvement, maintain QA standards and artifacts.
• Validated the data by using SQL.
• Developed Test Summary Reports and participated in GO / NO-GO meetings.
• Used Quality Center for Defect tracking.
• Co-ordinated with BA’s, Project Manager, developers and other testers to ensure successful project completion and implementation.

Environment: Oracle, Windows NT, MS Project, MS Visio, MS Word, MS Excel, Quality Center, QTP.

Confidential

QA Tester

Responsibilities:

• Involved in the functional testing, GUI testing, Integration testing, Regression testing and Database testing
• Performednegative testing to verify the elimination of duplicate user accounts.
• Testing for Bill Payments, quote, discounts, call transfers etc.
• Analysed the test scenarios and created the test cases in Quality Center
• Used to attend the daily stand up for discussions on progress of user stories under development and provide status of testing of the developed user stories.
• Worked with SQL for data validation and creation of test data
• Functioned as the Onsite / Offshore coordinator.
• Worked on Web Testing for the basic functionality of the site and readiness for expected traffic and number of users and the ability to survive a massive spike in user traffic.
• Interacted with Business Analysts for facilitating the User Acceptance Testing.
• Tracked defects using Quality Center and conducted defect triage meetings.

Environment: Oracle, Windows, Microsoft TFS, MS Office, Chordiant, Avaya

Confidential

0 QA Engineer

Responsibilities:

• Followed SDLC Methodology for the entire Project.
• Prepared Test Plans and guideline for QA Team.
• Conduct defect triage in SIT and UAT phase with Technical Team and Business Users
• Created Data validation status report involving for multiple projects.
• Thorough hand on experience with all levels of testing, Integration, Regression, Functional and System testing.
• Experience in creating Requirements Traceability Matrix to ensure comprehensive test coverage of requirements
• Conducted Weekly meetings to check the progress of project.
• Conducted UAT and reported Bugs to Developers.
• Send Bug reports through Test Director to the developers.
• Created functional test cases for QA team
• Ensure all project components have a test plan and are adequately tested.
• Coordinate meetings, planning, organization and scheduling of project activities.
• Evaluate and report overall project(s) status to the manager/project manager.

Environment:Test Director, Rational Clear Quest, Rational Clear Case, MS Excel, MS Access, Windows, Oracle.