Software Engineer (Test Tool Administrator) Resume

SUMMARY:

Specializing in Test Tool Administration
Software Engineer with extensive experience in test tool administration.
Skilled in the administration of Quality Center, ALM, and Performance Center to manage new and existing projects.
Proven ability to develop and maintain Quality Center project templates, manage users and vendors, monitor tool systems, and configure lab environments. collaboration with internal IT and business staff to troubleshoot and resolve tool issues.

TECHNICAL SKILLS:

Microsoft Office (Word, Excel, Access, and Visio), MS SQL, VBScript

PROFESSIONAL EXPERIENCE:

Confidential

Software Engineer (Test Tool Administrator)

Responsibilities:

Administration of testing tools including HP Quality Center 10 - Premier Edition, HP Application Lifecycle Management (ALM) 11, HP Performance Center 9.52, QuickTest Professional 10 and 11, SiteScope, and Lisa Workstation 5.x.
Maintained a mature Quality Center implementation consisting of a load-balanced multi-server instance with 500 active (100-130 concurrent) users daily; currently support 115 projects.
Created projects, managed users, maintained Quality Center premier template, troubleshot tool issues, opened/managed cases with the vendor, evaluated patches/upgrades, monitored tool systems, and configured test lab environments.
Provided consulting to application testing teams for guidance on tool use.
Developed SQL queries for MS SQL database engine to extract Quality Center project data for project statistics, reporting and troubleshooting.
Served as point of contact for vendor management and ensured license compliance.
Deployed an ALM/PC 11 instance and upgraded Quality Center 10 projects to ALM.

IT Senior Manager

Confidential

Responsibilities:

Responsible for design, development, and maintenance of core site functionality, Checkout, Gift Registry, Store Locator, and other applications that supported the e-commerce site.
Managed project budgets, reviewed project estimates, oversaw design and development, and team/project staffing.
Led a team of 7 to 17 ASP.Net developers on various projects for the retail e-commerce site.
Partnered with the business client to redesign the user experience for Checkout and Gift Registry to improve site usability.
Accomplished a major site rewrite of Checkout and Gift Registry. These projects were on time and within budget so that they were ready prior to the peak selling season.
Witnessed sales growth from $3 million to over $1 billion during this time period.

Confidential, McKinney, TX

Technical Specialist

Responsibilities:

Led the design and development of the company supplier (B2B) web site using ASP and Visual Basic components.
Developed various applications using Visual Basic, Access, and SQL Server for use by upper store management that facilitated communication of information between the stores and district, regional, and corporate offices.
Participated in the development of a Visual Basic imaging application that scanned, OCR’d, and validated company benefit election forms for employees. Scanned forms were stored on optical media for customer service and archival purposes.