PROFESSIONAL SUMMARY:

• 6+ Years of diverse experience in Information Technology specializing in Software Quality Assurance following SDLC/STLC
• 3 - 4 yrs as Lead QA
• Extensive experience in the entire software development life-cycle and a capable Test Lead, handling a diverse team of offshore-onshore resources for global clients
• Proven skills to effectively create, analyze, architect and coordinate execution of test plans and strategies to achieve extra ordinary level of software quality
• Experience in leading multiple projects using Agile Waterfall Methodologies for various types of testing such as Manual Testing, Functional, System Integration, Performance and User Interface
• Experienced with Project and Test Management, Testability Review, Defect Management & Triage and proficient in developing & presenting Reports
• Responsible with: Testability Review Matrix, Test Plan / Strategy including Test Estimates, Test Preparation (Test Cases, Scripts, Data Gathering), Reporting (Test Status, Defect Tracking)Test Summary Report / Test Sign Off
• Develops and maintains quality assurance documentation for projects and tasks to include quality metrics, such as Requirements Traceability Matrix, Test Suite/Scenarios, Reporting Templates, Test Cases and Scripts, Test Data and other System Test Artifacts. Ensures documentation complies with established software development standards, policies and procedures or best practices
• Known as an open-minded ‘go-to’ person who contemplates on the big picture, understand end-user needs and the need to liaise with stakeholders

AREAS OF EXPERTISE:

• Test Management
• Software Analysis / Testing Techniques
• Requirements Analysis / Gathering
• Test Plans / Strategies
• Risk Analysis / Mitigation Strategies
• Estimation and Planning
• Test Preparation / End to End Scenarios
• Defect Management and Test Status Reporting
• Defect Triage
• Business Analysis

TECHNICAL SKILLS:

Platforms: Desktop - Windows / Mobile - iOS, Android

Domains: Insurance Life, Personal, Accident & Health, Travel, General Insurance, Property and Casualty, Motor, Marine Voyager & Cargo, Mortgage, Licensing & Commissions, Comprehensive knowledge with the Insurance Life Cycle (Quote, New Business, Endorsements, Credit Control/Debtors, Claims, Reporting, Schedules/Documents, Renewals, Reinsurance)

Cloud: Callidus Solution eCommerce and Web Based Pega, Java, .Net, VB

Back End and Cobol Based: AS400, Mainframe/Evolve

Midrange/Middleware: Enterprise Service Bus (ESB)

Reporting: Wise Reports, Tableau, Data Warehouse/BI

Printing: Dialogue, Oracle Content Server (OCS)

Messaging: Outlook, Lotus Notes

Payment Gateway: Dragon Pay, Portia/Sun Accounting, POS

Testing Techniques: Unit Testing, Functional, System Integration, Black Box, Regression, End To End, Acceptance (UAT), Performance, Security, Cross Browser, PVT, Manual, Automation, Mobile, Data Reconciliation & ETL

Database / SQL Testing: AS400, DB2, Oracle SQL

Testing Tools: Pega Test Management Framework (PTMF), IBM BPM, IBM Rational Manager, IBM Clear Quest, HPQC ALM, TEMA (AppLabs by Confidential ), Jira

Automation (Ruby): QTP, Selenium IDE & Webdriver, Appium, Perfecto Mobile

Performance Testing: IBM RPT, Loadrunner

Web Services: SOAP UI

Microsoft Office: Excel (w/ Macro); Visio; Word; Power Point; Project Sharepoint

PROFESSIONAL EXPERIENCE:

Sr. QA Test Specialist

Confidential, Houston, Texas

Responsibilities:

• Responsible for Project Test Management (Test Strategy & Planning, Reporting& Tracking Defects, Defect Triage, Scrum Calls, Test Sign Off)
• Perform Testability Review of the Requirements during Requirements Gathering Phase
• Lead and manage 3 QA Analyst and over all Test Management
• Responsible Preparing Test Deliverables such as Test Plan, Estimates, Traceability Matrix
• Develop Test Cases and Test Data preparation and Test Execution (Functional, End to End, Regression, Smoke Testing)
• Responsible in Testing the Data Migration, Document Printing and Messaging
• Responsible in Test Summary Report and Test Sign Off to UAT (Go or No Go)
• Provide suggestions and creating best practices to improve QA process
• Responsible for reaching out to BA’s, Stakeholders and Project Management
• Provide UAT and Production Support by retesting the Defects/Issues found

Confidential

QA Analyst

Responsibilities:

• Responsible Preparing for Test Cases and Test Data preparation and Test Execution (Functional, End to End, Regression, Smoke Testing)
• Responsible in Testing the Loan Origination, Data Migration, Document Printing and Messaging
• Provide suggestions and creating best practices to improve QA process
• Responsible for reaching out to BA’s, Stakeholders and Project Management
• Provide UAT and Production Support by retesting the Defects/Issues found

Confidential

Sr. Professional Test Engineer

Responsibilities:

• Develops and maintains quality assurance documentation for projects and tasks to include quality metrics, such as Requirements Traceability Matrix, Test Suite/Scenarios, Test Cases and Scripts, Test Data and other System Test Artifacts. Ensures documentation complies with established software development standards, policies and procedures or best practices.
• Participate in process improvements in support of quality assurance initiatives.
• Assists management defining and maintaining an effective and efficient quality program including developing and presenting associated and familiarization to new hires, and provide assessments and evaluations of their performance.
• Assist Production for Testing, such as review and approve Test Deliverables prior to promotion to UAT and Production for Work Requests, Small Enhancements and Remedy Tickets
• Automated an Excel Template for Test Cases and Test Status Reporting
• Developed System Test Playbook - for overall Test Process and Activities and linking capabilities to the QA Documents to include project related documents
• Trained New Hires and QA Team (27 members) for the standardized Test Process
• Responsible in scheduling, enrolling and setting up the video conference and WebEx session for the QA Team with the Confidential worldwide related to Testing, such as ALM Overview, Mobile Testing, Cloud Awareness, Software Testing Process, QTP Basics, Derive Test Cases
• Take part and provide the QA Team’s individual performance to the Manager

Confidential

QA Lead and Sr SQA

Responsibilities:

• Project Test Management (Test Strategy & Planning, Reporting, Defect Triage)
• Perform Testability Review of the Requirements during Requirements Gathering Phase
• Lead and manage of 5 QA Analyst and over all Test Management
• Responsible Preparing Test Plan, Estimates, Traceability Matrix
• Helps out with the Test Cases and Test Data preparation and Test Execution (Functional, End to End, Regression, Smoke Testing)
• Responsible for testing the Data Migration, Document Printing and Messaging
• Responsible with Mobile Automation Testing
• Responsible for sending out the Daily & Weekly Status Report
• Responsible in Test Summary Report and Test Sign Off to UAT (Go or No Go)
• Conducts complete life cycle testing for different applications such as: Web Based, Cobol Based-AS400
• Assist other Test Activities such as, Performance and Security Testing by providing business scenarios and reviewing the results

Confidential

QA Lead and Sr SQA

Responsibilities:

• Project Test Management (Test Strategy & Planning, Reporting, Defect Triage)
• Perform Testability Review of the Requirements during Requirements Gathering Phase
• Lead and manage of 5 QA Analyst and over all Test Management
• Responsible Preparing Test Plan, Estimates, Traceability Matrix
• Helps out with the Test Cases and Test Data preparation and Test Execution (Functional, End to End, Regression, Smoke Testing)
• Responsible for testing the Data Migration, Document Printing and Messaging
• Responsible with Mobile Automation Testing
• Responsible for sending out the Daily & Weekly Status Report
• Responsible in Test Summary Report and Test Sign Off to UAT (Go or No Go)
• Conducts complete life cycle testing for different applications such as: Web Based, Cobol Based-AS400
• Assist other Test Activities such as, Performance and Security Testing by providing business scenarios and reviewing the results

Confidential

QA Consultant / SME

Responsibilities:

• Assist the newly assigned QA Lead in terms of Project Test Management processes and Test Documents
• SQL Query Testing using Oracle SQL
• Perform ETL Testing
• Conducts testing for different applications such as: Reporting Apps, Cobol Based-AS400
• HPQC
• Tableau
• Data Warehouse/BI
• AS400 - Cobol Based

Confidential

QA Consultant / SME

Responsibilities:

• Monitor processes and Project Status
• Lead the company in overall UAT Planning & Strategy and preparation for the Day 1 Release of Processes & Systems online and mobile applications to support their Insurance Products
• UAT Coordinator in preparing for the End to End Scenarios and Test Cases
• Prepared UAT Strategy and Plan
• Established Testing Materials and Processes
• Test Suite (for Test Cases and Scripts)
• Evidence Documentation
• Reporting Templates
• Testing Guidelines
• Reporting Guidelines
• Responsible in Desktop and Mobile Applications
• Responsible for overseeing the Quality procedures and Daily/Weekly Status Report
• Responsible in Test Summary Report and Test Sign Off to UAT (Go or No Go)
• Conducts complete life cycle testing for different applications such as: Web Based, Cobol Based-AS400
• Web Based: .Net
• Back End/Cobol Based: AS400
• Point of Sale Terminal
• Payment Gateway: DragonPay
• Portia and Sun Accounting
• StreamServe
• Native App
• Microsoft Excel
• Smart Phones and Tables: Lenovo A7000

Confidential

Sr. SQA Analyst

Responsibilities:

• Production Support Lead for Testing
• Review and approve Release Notes before System Migration
• Work Requests/ Remedies-Small Enhancements (SME/Tech Lead/QA)
• Manage and reviews the following Production Support deliverables prior to promotion: Table Amendment, Implementation, Direct Data, QA/System Test
• Work closely with Different Functions such as Business Analyst, Developers (Java, Pega, Evolve, Dialogue, Midrange, Data Warehouse, AS400) and Test Team from different Regions such as Manila, Sydney, Asia Pacific Region
• Administrator for IBM Rational Test Tools &ClearQuest Defect Management
• Conducts complete life cycle testing for different applications such as: Web Based, Cobol Based-AS400 & SQL Queries Testing
• Web Services Testing
• Front End: PEGA Systems, Java
• Back End/Cobol Based: AS400
• Pega Test Management Framework
• IBM ClearQuest
• SOAP UI
• Oracle SQL

Confidential

QA Lead and Sr SQA

Responsibilities:

• Project Test Management (Test Strategy & Planning, Reporting, Defect Triage)
• Responsible Preparing Test Plan, Estimates, Traceability Matrix, Test Cases
• Responsible for Test Execution (Functional, End to End, Regression, Smoke Testing)
• Responsible for testing the Data Migration, Document Printing and Messaging
• ETL and SQL Query Testing
• Back End/Cobol Based: AS400
• HPQC
• IBM ClearQuest

Confidential

QA Lead and Sr SQA

Responsibilities:

• Project Test Management (Test Strategy & Planning, Reporting, Defect Triage)
• Lead and manage of 5 QA Analyst and over all Test Management
• Responsible Preparing Test Plan, Estimates, Traceability Matrix
• Helps out with the Test Cases and Test Data preparation and Test Execution (Functional, End to End, Regression, Smoke Testing)
• Conducts complete life cycle testing for different applications such as: Web Based, Cobol Based-AS400
• Responsible for Manual testing the Data Migration, Document Printing and Messaging

Confidential

QA Lead and Sr SQA

Responsibilities:

• Project Test Management (Test Strategy & Planning, Reporting, Defect Triage)
• Responsible Preparing Test Plan, Estimates, Traceability Matrix, Test Cases
• Responsible for Test Execution (Functional, End to End, Regression, Smoke Testing)
• Responsible Manual & Data Migration Testing
• Conducts complete life cycle testing for different applications such as: Web Based, Mainframe, DB2 Database
• Assist in Web Services Testing

Confidential

Technical Lead

Responsibilities:

• SME and Technical/Business Lead for Elders and Confidential Systems
• Assist QA Team from Accenture for the Insurance Life Cycle, Confidential Processes and Elders Products
• Responsible for Manual, Data Migration Testing and Monitoring
• Responsible for Document Printing and Messaging
• Responsible for WISE Reports Testing
• Work closely with Different Functions such as Business Analyst, Developers (Java, Pega, Evolve, Dialogue, Midrange, Data Warehouse, Evolve) and Test Team from different Regions such as Manila, Sydney
• ETL Testing