SUMMARY

• Senior Tester and Product Support engineer with full system development lifecycle experience, including designing, developing and implementing test plans, test cases and test processes fueling swift corrective actions, significant cost savings and fault - free deliverables.
• Over 7 Years of industrial experience as software professional in analysis, design, debugging, development, testing and production support of the Mainframe applications using JCL, NATURAL, CA-SHEDULER, MVS, IBM, SWIFT, C, SQL, ADABAS, SASC and Object Oriented Programming. Developed sound understanding of various software development and testing methodologies with special focus on ensuring defect free application delivery to the end clients.
• Experience with Domains of Finance, US TRUST business, Account and Asset Management.
• Dynamic professional with rich experience in Software development, Quality Assurance and production support in a wide variety of environments
• Have working experience with CMMi Level-5 organization
• ISTQB certified with a good score
• ITIL certified with good score
• NCFM Certified (NSE’s Certification in Financial Markets - in Financial Markets)
• Domain - Banking And Finance
• Exposure in verifying the quality of the requirements including requirement definition, functional design, technical design, test design, test-script and test-data development, development and test-environment configuration, test script configuration management and test execution
• Have an exposure in product support, whereby supporting various products, looking into client queries/issues and inter acting with clients and concerned stakeholders to get their query/issues resolved
• Complete understanding of Incident management and practice
• User-acceptance testing experience
• Gather Business requirement of clients and work with development team to have them developed and implemented in the client environments
• Analysis of the client issues related to the application environments
• Involved in the development of Test Case Design and Test Case Execution including planning and ensuring success
• Experience in Moving Application to Production environment with high rate of success. Actively involved in the process of publishing the Application
• Analysing user's requirements, imparting design and ensuring functionality, as well as strong focus on client satisfaction
• SDLC Support - Prod/Non-Prod, Release Packaging, Deployment & support
• Focused on Releases/Supported Audit/Compliance Activities
• Working in onsite/offshore model. Collaborating with multiple offshore teams
• In addition to my technical skills, I am calm, focused, team player, dedicated and a self-motivated individual with excellent communication, presentation, and organizational skills. Have the ability to communicate effectively with both technical and non-technical people. In spare time, I enjoy playing Table Tennis along with other outdoor activities.

TECHNICAL SKILLS

Testing Skills: Software Testing, Testing Methodologies, Test Plans, Test Cases & Processes, Functional Requirements, Scripting & Documentation, Regression Testing, Negative Testing, UI testing, Manual Testing, Functional Testing, Compatibility Testing, Data Mining, Migration Testing, Performance / Load / Stress Testing, Testing Automation, Defect / Bug Tracking, Test Strategies, Test Coverages, Testing Standards

Technologies: ADABAS, NATURAL, CICS, File AID, C++, SASC, IBMC, z-OS, VB 6.0, VB.net, JCL, IBM connect direct on mainframe, SQL, SSIS and Windows

Operating System: Windows 2000/2003/XP/2007/2008, Mainframe z-OS

Databases: MS SQL Server 2000/2005/2008 , ADABAS, NATURAL

Defect Tracking Tool: PVCS Tracker, BMC, Client based defect management tool.

Software Tools: Citrix, VM Ware Machine, VNC Viewer, VSS, IBM Tivoli, Hiperstation, CICS, STARTL Utility, SSIS packages, FTP, Connect Direct, Load Runner, Microsoft Office Suite and Internal build in tools

PROFESSIONAL EXPERIENCE

Confidential

Senior Tester & Product Support Engineer

Responsibilities:

• Requirement gathering, Documenting/Reviewing Technical Design, Functional design, System test plans and Developing test scripts
• Interacting with business team and downstream product teams
• Creation of testing strategy and test plans and test case executions
• Maintaining timelines and deliveries of the product
• Coordinating with Development team and Business to get the bug/issue resolution with minimum testing errors
• Involved in testing and production support for Beta and Production environment.
• Coordination with Offshore team
• Performing user acceptance testing
• Ensuring requirement are communicated to offshore counter parts and their issues/queries are resolved ensuring proper functioning of the application
• Regression testing
• Facilitating Integration testing of other applications
• Interacting and collaborating with the end clients and client Representative
• Interacting and coordinating with infrastructure team to get the required infrastructure setup
• Working with Security team to get the appropriate access for the application
• Providing Beta and Production support
• Triaging and Troubleshooting issues as and when they arise and documenting the same
• Following best ITIL practices and Incident handling
• Use of BMC magic ticket software for creating/tracking incidents
• Understanding and practicing proper incident management life cycle
• Performance testing of the application using Load Runner
• Performing Software Release activities
• Implementations for the clients

Confidential

Senior Tester & Product Support Engineer

Responsibilities:

• Requirements gathering and testability
• Data set-up
• Analyse data and determine discrepancies
• Determining test reusability
• Requirement gathering, Documenting system test plans and Developing scripts
• Creation of testing strategy and test plans and test case executions
• Inspections
• Manual Test execution
• Use of SQL Server for running SQL scripts and queries and troubleshooting issues
• Maintaining timelines and deliveries of the product
• Coordinating with Development team and Business to get the bug/issue resolution with minimum testing errors
• Involved in QA and production support Beta and Production environment
• Co-ordination with Offshore team
• Interaction with the end clients and client Representative
• Interacting and coordinating with infrastructure team to get the required infrastructure setup
• Working with Security team to get the appropriate access for the application
• Providing Beta and Production support for products and troubleshooting issues as and when they arise
• User acceptance testing
• Regression Testing
• Following best ITIL practices and Incident handling
• Use of BMC magic ticket software for creating/tracking incidents
• Understanding and practicing proper incident management life cycle
• Performing Software Release activities
• Implementations for the clients

Confidential

Senior Tester & Product Support Engineer

Responsibilities:

• Requirements testability
• Data set-up
• Analyse data and determine discrepancies
• Determining test reusability
• Requirement gathering, Documenting system test plans and Developing scripts
• Inspections
• Manual Test execution
• Executing SSIS packages and trouble shooting
• Testing Web / Http based system
• Performing UI testing
• Creation of testing strategy and test plans and test case executions
• Testing software in agile development environment
• Experience in working with test case management tools and ticking tools (PVCS Tracker and SEI In-house tools)
• Use of SQL Server for running SQL scripts and queries
• Maintaining timelines and deliveries of the product
• Coordinating with Developer and Business to get the bug resolution with minimum testing errors
• Involved in QA support for testing in Beta and Production environment
• Co-ordination with Offshore development Team
• Working with product support and intermediary support teams
• Interaction with the clients and client Representative
• Providing support for products and troubleshooting issues as and when they arise
• Performing Software Release activities
• Regression testing
• Negative testing

Confidential

Senior Tester

Responsibilities:

• Requirement definition, test design, test-script and test-data development, test-environment configuration, test script configuration management and test execution
• Designs, develops and reviews test scenarios, test cases, and business requirements
• Maintaining timelines and deliveries of the product
• Creation of testing strategy and test plans and test case executions
• Coordinating with Developer and Business to get the bug resolution with minimum testing errors
• Data setup
• Manual test execution
• Regression testing
• Negative testing
• Analyse data and determine discrepancies
• Logging and following up on the defects using full defect cycle
• Involved in QA support for testing in Beta and Production environment
• Performance testing of the application using Load Runner

Confidential

Tester

Responsibilities:

• Requirement Gathering for new Enhancements and issues
• Perform Manual Testing
• Setting up of test environment
• Analyse data and determine discrepancies
• Creation of testing strategy and test plans and test case executions
• Creating and recording test scripts
• Creation of test cases, execution of component / functional / regression tests & tracking defects
• Analysing the Test Results, Bug Reporting via PVCS Tracker
• Regression testing
• Interactively working with development team members in fixing the defects
• Responsible for Test Deliverables, Status Reporting to Management and Issue Escalations
• Assisting team members to close the QA Processes