SUMMARY

• 8+ years of professional experience in Information Technology with extensive experience in Manual and Automated Testing.
• Extensive Experience in all phases of Software Development Life Cycle and QA Life cycle.
• Strong experience in developing Test Plans, Test Cases, Test Procedures and Test Scripts from Requirements and Use Cases.
• Expertise in performing Integration, System, End - to-End, Regression, Performance, UAT and Cross-platform Testing.
• Involved in Complete Software Development Lifecycle (SDLC) from Requirement Analysis, Business Analysis to Development, Testing, Deployment and Documentation.
• Experienced in testing under UNIX and WINDOWS XP/ NT/2000 environments.
• Capable of working as an individual and also as a part of team.
• Strong application knowledge, inter personal skills, good verbal and written communication capabilities.
• Strong knowledge QA Methodologies like CMM, Agile and RUP.
• Proven communication, presentation Skills and Leadership Qualities.

TECHNICAL SKILLS

Operating Systems: Windows XP/07 and linux

Databases: ORACLE, SQL Server, DB2

Tools: HP Tools (Quality Center, ALM, QTP and UFT), Rational ClearQuest, Rational Clearcase, Rational Quality Manager, Visual Studio(Load Testing using WebTests and Automation Testing using CodedUI), Selenium.

Languages: Visual Basics, C, SQL, Java, C#

Technology: Web, Mainframe and Mobile Applications

PROFESSIONAL EXPERIENCE

Confidential, Olympia, WA

Senior Manual & Automation Tester

Responsibilities:

• Participated in Requirement Analysis, Use-Case Analysis and Gap Analysis.
• Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Data and Traceability Matrix.
• Developed Test Cases, Test Scripts, Test Data and Traceability Matrix.
• Conducted Integration, System, Functional, Regression, Database Integrity and Smoke Testing.
• Test Management was done in ALM and defects were tracked in Rational ClearQuest.
• Automated various modules across the application using QTP.
• Developed Hybrid Framework for each Regression Test using Descriptive Programming and also Shared Object Repository.
• Test Data for Hybrid Framework was read from Database which involved writing complex SQL Queries.
• Created and maintained Environment and Database files for Automation.
• Created Data Setup and Master Setup scripts in QTP.
• Developed Keywords(Re-usable functions) in Function Library.
• Conducted Load Testing using Visual Studio.
• Test Data for Load Webtests was read from CSV file.
• Tested reports that were generated using SSRS.
• Performed Backend Testing using Data Studio.
• Conducted Smoke Testing for every Build and Hot-fixes and Regression Testing for every Release.
• Completely responsible for Automated Scripts execution and debugging the failed scripts.
• Generated test reports in ALM.
• Participated in weekly status and Automation meetings.
• Reported the testing progress to Manager on a daily basis.

Environment: QTP 11.0/UFT, ALM, Java, Visual Studio, C#, Rational ClearQuest, MS Office Suite, Windows XP/07, UNIX, SQL Server, DB2.

Confidential, Detroit, MI

Senior QA Analyst

Responsibilities:

• Participated in Requirement Analysis, Use-Case Analysis and Gap Analysis.
• Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Data and Traceability Matrix.
• Conducted Integration, System, Functional, Regression, Database Integrity and Smoke Testing.
• Performed Native app and Web app (Mobile Browser) testing on real devices.
• Executed the test cases manually on various phones and tablets (iPhone 5, Samsung Galaxy Note II, Samsung Galaxy Tab 2, iPad 2 and Nexus 4).
• Performed Smoke and Regression testing on Android and Apple devices.
• Tested the UI, Portrait and Landscape, Interface and Compatibility for the Mobile App.
• Tested the CICS (Mainframe) Screens and TSO/ISPF Applications.
• Testing with Batch programs are compiled and executed using JCL.
• Involved in documenting and maintaining quality process.
• Tested various menus, options and utilities.
• Worked with JCL to schedule and execute the jobs in Mainframes.
• Analyzed the data using QMF.
• Performed Backend Testing using Teradata SQL Assistant (SQL Queries).
• Participated in defect review & go-no/go meetings.
• Worked on loading Eligibility Files and processing Claims as part of Medicaid Project.
• Performed Traditional Batch and SBOR(Single Book of Record) connectivity testing between ESI and its contracted Health Insurance Companies.
• Processed INN Claims through Claims Research Tool (CRT Tool also known as POS CRT Tool).
• Processed INN and OON Claims Grids via TSG Tool(Technology Solutions Group).
• Validated the Inquiry and Response messages for various transactions in the server log in UltraEdit Software.
• Uploaded and downloaded the files from Mainframe.
• Validated the front end web-application "e-Service Delivery"(eSD).
• Worked in a geographically distributed environment and trained the Offshore team with the new business processes for processing claims.
• Test Management and Defect tracking was done in ALM(HP QC).

Environment: Android SDK Bundle, Eclipse, XCode, COBOL, JCL, ALM, MS Office Suite, Windows XP/07, Rumba(Emulator), eSD, POS CRT(Claims Research Tool), TSG Tool, UltraEdit Software, Teradata SQL Assistant, DB2.

Confidential, Lansing, MI

Senior Manual & Automation Tester

Responsibilities:

• Participated in Requirement Analysis, Business Analysis, Use-Case Analysis and Gap Analysis.
• Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Data and Traceability Matrix.
• Agile Process was followed throughout the project and all artifacts are generated for each sprint.
• Participate in Daily Standups, Sprint Planning and Grooming Sessions within 2 weeks Sprint.
• Demo new features to Product Owner at the end of each Sprint.
• Assist UAT Testers with data setup and execute business senarios.
• Involved in Test Development and Test execution.
• Attended various assessment and evaluation meetings to ensure righteous during the testing process.
• Conducted Integration, System, Functional, GUI, Regression, Smoke, Database Integrity.
• Better understanding of MISACWIS projects in terms of various modules ‘Provider Management’, ’Case Management’, ’Intake’, ’Investigation’, ’Financial Module and understanding of various terminology within the MiSACWIS application like ‘Case’, ’Intake’, ’Investigation’, ’Home Study’, ’Placement’, ‘Workload Item’, ‘Provider’, ‘Agency’, ‘Case Service Plan’ etc.
• Identified Re-usable areas and automated them using QTP.
• Responsible for pushing the Test Cases from development to integration and to Systems.
• Interacted side by side with developers and Users to resolve critical and major bugs.
• Involved in daily meetings with BA to understand and resolve document issues.
• Prepared traceability matrix, bug matrices, weekly and daily status
• Execute various SQL queries to perform the backend testing.
• Tested Web applications in Agile Scrum development process with frequently changing requirements.
• Involved in modifications to existing test cases whenever there is a change or enhancement in functionality of the application.
• Responsible for creation of test cases for business requirements in IBM RQM and involved in design, execution and updating of Test cases for functionality testing.
• Tested reports generated using Crystal Reports.
• Performed browser compatibility testing with different browsers like Firefox, Internet Explorer on different Operating systems like Windows 95/98, 2000, XP, 7 and Vista.
• Involved in complete software testing life cycle (Requirement analysis, Test planning, Test development, Test execution, Test reporting, Test results analysis, Defect retesting, Test closure).
• Mapping test cases to the functional and business requirement creating a trace matrix.
• Created Test data through front end and back end to test the functionality and to execute in Integration environment.
• Maintained Test Logs, Test Summary Reports and participated in Defect Review / Status / GO-NOGO Meetings.
• Test Management using Rational Quality Manager 2.0
• Defect tracking using Rational ClearQuest 7.1.2

Environment: QTP 10.0 /UFT, Java, Web-Services, WSDL, Rational Quality Manager 2.0, Rational ClearQuest 7.1.2, Rational ClearCase 7.1.3, XML, SoapUI, MS Office Suite, Windows XP/07, UNIX, Oracle 10g.

Confidential, SouthPortland, ME

QA Analyst / Tester

Responsibilities:

• Actively participated in Requirement gathering and Design meeting for OTR Project.
• Experience of Vehicle Fleet industry management software products like Core Issue, Core Acquire, Core Collect and Core App.
• Tested the data creation and data flow from online Application into SalesForce through Oracle Fusion.
• Performed credit adjudication of Merchants using D&B, Experian and Commercial.
• Validated Authorizations and Transactions processing based on 1.2, 2.0 and 3.0 spec.
• Validated the creation of NBS Sales Files, Federal Tax Report, OPIS and Merchant Reprising Files.
• Validated Account Payables, Account Receivables and Bank Feeds.
• Validated LockBox return File from Harris Bank and General Ledger Files.
• As part of Sanity Testing, validation of health of all servers, apps, master data setup and Control M job schedules were performed.
• Developed Data Driven Framework using VB Scripting in QTP.
• Tested the Web-Services using SoapUI.
• Integration testing involving Test Data setup, Online credit application validation, card production validations, Transaction processing validation.
• Validated Transaction Authorization using Interactive Voice Response (IVR), manual authorization using Core Issue and AOC Authorizations.
• Validated Payment processing in AOC using MasterCard Single User Ghost Account, MasterCard using FAX and Check Payments.
• Validated General Ledger and Voucher creation in peoplesoft.
• Backend Validations involved running jobs to execute authorizations, settlements, reporting, invoices and payments.
• Tested and Maintained Taxes in CoreAcquire using OPIS File.
• Quality Center was used to log defects for WEX applications and Bug tracker was used to log defects of third party application (core card).

Environment: QTP, Java, Web-Services, WSDL, SoapUI, Rational ClearQuest, Quality Center, XML, MS Office Suite, Windows XP/07, UNIX, Oracle 9i.

Confidential 

QA Tester

Responsibilities:

• Maintained requirements in Quality Center and requirements are traced to Test Cases in Quality Center.
• Designed Test Cases based on Requirements and Use-Cases.
• Developed Traceability matrix between requirements and test cases.
• Maintained Test Logs and developed Test Summary Reports.
• Worked with SQL to test database integrity.
• Tracked defects and participated in defect review meetings.

Environment: Quality Center 9.0, XML, SOAP, SoapUI, Oracle 9i, TOAD, Tidal, Unix, Win 00/XP.