EXECUTIVE SUMMARY:

• Confidential has a Master of Science degree with over 9 years of experience breaking Software while assuring and maintaining Quality of the product and the process.
• Worked closely within each phase of Project Life Cycle, maintaining Project Management plan, conducting Project Execution, Monitoring and Controlling, and closure, and partnering with IT and IS team lead’s to implement policies, standards, processes and best practices everywhere.
• Used effective judgment in prioritizing and time allocation as a Test Lead at Confidential adapting quickly to the changing project situations
• With strong Requirements knowledge and detail understanding of the Returns Module, led a great team of Testers to successful project completion as a Returns Team Lead at Confidential ’s
• High degree of personal initiative and self - motivation has been shown while planning and executing aggressive goals and stretching to achieve them at multiple Client locations with ability to work with sensitive data, while maintaining confidentiality

AREAS OF EXPERTISE:

• Requirements Analysis
• Project Planning and Execution
• Test Coordination and Leading
• Quality Assurance Testing
• Usability Engineering
• Business Analysis
• Agile SCRUM Methodology
• Confidential Tools - Optimal Trace, QA Director, TestPartner, QA Load
• Team/Project Management
• Subject Matter Expert
• Test Lead/Test Coordination
• Test Case/Script/Scenario Creation
• Use Case Creation/Analysis
• Usability Engineering
• UML/Rational Rose
• Rational Unified Process
• HP Tools - Quality Center, Load Runner, Quick test Pro (QTP)
• SQL Server

CHRONOLOGY OF EXPERIENCE:

Confidential

QA Lead/Sr. QA Analyst

Environment: Web-based, Client-Server

Tools: Optimal Trace, Changepoint, TaskVision, Microsoft Excel 2007, SQL Server

Responsibilities:

• Prioritized various project phases depending on the scheduled deliverables.
• Worked with team members on Statement of Work, final project scope statement, Quality and Risk plan.
• Developed Test Strategy for the program and reviewed individual Project Plan for each project.
• Tested entire GUI functionality of WinDSS (POS) application and also got involved in the frequent inspection and back-end integration testing effort for the Text Rental Project.
• Entered business and functional requirements in the Requirement Management Tool: Optimal Trace and generated test cases from it. Uploaded the generated test cases in Changepoint for general access.
• Worked with testing team in creation of Test Design, and Test Procedure
• Defined, Developed and Implemented QA process.
• Executed test scripts, communicated results, logged defects for the entire functionality and worked on the resolution through interaction with various departments.
• Closely interacted with developers and Systems Analysts in an Agile environment to analyze the business requirements and functional specifications for end-to-end integration testing of the application.
• Performed the Back-End Integration Testing to ensure data consistency on front-end by writing and executing SQL queries on SQL Server.
• Coordinated and Conducted end-to-end testing sessions with developers to understand the Upgrade impact on the Business Users and the existing system. Organized daily standup meeting for asking questions and resolving problems, and weekly iterative review meetings to track the progress for each iterative cycle.
• Met with business owners, sponsors and stakeholders to discuss the project objectives and expectations.
• Facilitated business user during User Acceptance Testing Life Cycle.
• Generated daily testing status report working in a team of 6 people managing modules individually as tasks and as well as integrated in a group of 20 people.
• Provided continuous improvement feedback to the management related to Software Development Life Cycle, Project Life Cycle and Test Life Cycle.
• Conducted manual regression testing, user interface testing, data-driven testing, back-end testing and executed multiple phases of manual test cases and scripts on different registers, different hardware, and environments.

Confidential

Test Lead, Client QA Analyst

Environment: Web-based, Client-Server

Tools: HP Quality Center™, Seibel CRM, Microsoft Office 2007, Microsoft Outlook 2007

Responsibilities:

• Interacted with developers and Business Clients to analyze the business requirements, design and testing efforts and prepared test strategy for end to end testing of the application.
• Hosted weekly status meetings and everyday stand-up meetings to access Risk.
• Coordinated and Conducted Usability Lab sessions with Business Clients to understand the Upgrade impact on the Business Users and Financial Representatives.
• Estimated project skill requirements, worked with leads to identify resources and managed their integration into the team
• Analyzed requirements document to formulate a detailed test plan and conducted manual testing; executing test scripts, documenting results, and logging defects for the entire application.
• Responsible for developing and managing estimates, testing schedule, statement of work, project management plan and Requirements Traceability Matrix.
• Defined test sets and scheduled test runs using Quality Center; working simultaneously with and reporting to Client Program Manager
• Reviewed all deliverables before published on project portal
• Used Quality Center as a Test Management tool primarily for defect management- adding defect, tracing changes and sending defect e-mail messages.
• Involved in system integration, hardware and installation testing for the new builds and Quick Fixes.
• Work closely with the Development team to insure the effectiveness and quality of the components and systems developed regarding installation issues and software defects
• Conducted handset testing making sure software is in sync and accessible by the customers.
• Participated in the client acceptance testing process.
• Conducted User Acceptance testing (UAT) to validate the application, to check that the application properly reflects business functions and requirements.
• Mentored Business Clients on Test Management Tool Quality Center and prepared tutorial documents.
• Coordinated and worked with other client acceptance testers to ensure resolution of potential application defects.
• Responsible for coordination of meetings/activities between the IS team and the Business Clients to maintain effective communication and working relationships.
• Worked on multiple tasks concurrently under tight schedules and time constraints; effectively judging the prioritization and time allocation.
• Worked with sensitive data, while maintaining confidentiality and following security guidelines.

Confidential

Test Lead, Sr. QA Analyst, QA SME, QA Tester

Environment: Client-Server

Tools: HP Quality Center™, TestMonster™, Microsoft Excel, StarTeam™, Lotus Notes™, Borland™ Caliber

Responsibilities:

• Led the Phase 1 and Phase 2 effort, as QA SME for the Returns team.
• Communicated with BAs, support team, and the leads on ongoing basis while creating functional and acceptance test scripts, working on multiple tasks concurrently and prioritizing testing under changing project situations.
• Worked with client requirements using Requirements Management Tool: Borland Caliber and incorporated them into test scripts using TestMonster, including defect writing in HP Quality Center and communicating the exact issue with as much information to the support team as needed to investigate using StarTeam™ to ensure resolution of existing and future defects.
• Supervised senior and junior Testing Analysts to perform better on every aspect of the project, mainly to create each of the test cases with accurate information and necessary coverage, with attention to detail.
• Involved in constant interaction with the Testing Team and Business Analysts, actively participating in the ever-changing phases of the NextGen project, by improving the testing strategy and providing effective ideas for the project's growth. Became aware of everyday changes in code, and the process to deliver better testing service; enthusiastically interacted with the support and mainframe team if a problem occurred during testing.
• Mentored Testing Analysts, getting them acquainted with the process and tools used on the project, bringing them up to speed achieving aggressive goals in a very short duration, eventually saving QA Leads time and Project Managers money spent on training.
• Generated daily testing status reports using HP Quality Center; managed and analyzed test script creation, test execution, and tracked defect logging.
• Performed within the deadlines, successfully sticking to priorities and working extra hours during major project changes, as required, due to tight schedules and time constraints.
• Involved in day-to-day system, functional, regression, rollout, pilot, and store testing activities for TSPOS and NextGen applications, assuming responsibilities and leadership while managing system/regression test, integration test, configuration management, and script maintenance. Monitored test execution progress and test execution planning using TestMonster™ and MS Excel as test management tools.
• Executed and created SQL statements on the Oracle platform to extract data from tables and verify output data of the Sales Audit reports.
• Created automation scripts using Business Objects in Quality Center and Quick Test Pro.
• Analyzed requirements and specifications and created test cases, scenarios, and test scripts. Created Traceability Matrix to monitor system impact and requirement testability, ensuring appropriate risk-based testing coverage using Borland™ Caliber.
• Tested entire GUI functionality of Touch Screen Point of Sales application and the old DOS application. Conducted manual regression testing, user interface testing, data-driven testing, back-end testing and executed multiple phases of manual test cases and scripts on different registers, different hardware, and environments.

Confidential

Sr. QA Analyst

Environment: Web-based, Flash

Tools: Seapine™ TestTrack Pro, Microsoft Visio

Responsibilities:

• Assumed responsibility and leadership while managing system/regression test, integration test, configuration management, script maintenance, monitoring test execution progress, and test execution planning.
• Analyzed user requirements and specifications. Created Testing Strategy documents, test cases, scenarios, workflow flowcharts, and test scripts, based on client requirements. Created Traceability Matrix to monitor system impact and requirement testability, ensuring appropriate risk-based testing coverage.
• Tested entire GUI functionality of multimedia Flash and Web applications. Conducted manual regression testing, user interface testing, and data-driven testing. Executed multiple phases of manual test cases and scripts on Tablet PCs and different operating systems/browsers.
• Worked closely with development team to resolve any project-related issues. Developed and implemented testing practices and acceptance criteria for clients. Prepared daily and weekly status reports for team leads, as a development and testing update.
• Documented and communicated defects to the project team using Seapine™ TestTrack Pro, enabling faster defect resolution.
• Tested and validated functionality of the kiosks used in a major sales event conducted by Gillette.
• Used Motion Computing and Viewsonic Tablet PCs extensively for most testing applications.
• Involved in production rollout testing for several Web sites prepared by Fullhouse for Miller, Gillette®, In-Sink-Erator® and Froedert Medical College, including Web site enhancements, software updates, and training CDs.

Confidential

Test Coordinator, Sr. Quality Assurance Specialist

Environment: Web-based, Client-Server

Tools: Seibel CRM, Rational Robot, SQL Server, IBM Lotus Domino Defect Tracker

Responsibilities:

• Coordinated day-to-day system testing activities for a major third party vendor application and Confidential in-house applications.
• Provided direction and leadership while managing system/regression test, integration test, and configuration management.
• Analyzed business needs, user requirements, and specifications. Created and reviewed strategic QA documents, such as Test Approach, Test Plan, Testing Strategy, and Client Acceptance documents. Created Traceability Matrix to monitor system impact and requirement testability, ensuring appropriate risk-based testing coverage.
• Managed, mentored, and assisted a team of onshore and offshore test analysts in testing procedures, application processes, and testing standards. Provided management oversight and direction. Involved in development of manual test cases and test scripts, based on requirements.
• Performed project maintenance, monitored progress, and escalated issues as needed.
• Tested entire GUI functionality of applications. Conducted manual regression testing, executed manual test cases and scripts on different mock test versions, and validated actual data loads against expected results.
• Performed end-to-end testing with security access validation. This included tests to run through the workflow of the system to validate correct passage of values between modules.
• Worked closely with the development team to resolve any project-related issues. Participated in user acceptance testing by interacting with business analysts. Developed and implemented testing practices and acceptance criteria for clients. Prepared weekly status reports for team leads, as a development and testing update.

Confidential

Lead Analyst

Environment: Web-based, Client Server

Tools: Eclipse, SourceForge

Responsibilities:

• Built a single site search engine which indexed information on the first run, ranked pages with the maximum number of keywords on it, and displayed results with a URL, short description, and the searched keyword text as highlighted.
• Created Marquette University Search Engine GUI using Java, JSP, JavaScript, and CSS.
• Performed usability, system, and unit testing of the Search Engine.
• Integrated different modules and version control through Eclipse and SourceForge.

Confidential

Web Developer

Environment: Web-based, Client Server

Tools: HTML, XHTML, JavaScript, CSS, PHP, Macromedia Flash, Adobe PhotoShop

Responsibilities:

• Developed and maintained Alumni Relations Web site using CSS, PHP, Flash, PhotoShop, JavaScript, and Dreamweaver with Web usability and W3C standards.
• Implemented new and ever-changing requirements to the online Web site.
• Communicated progress and impact of changes to appropriate Alumni staff members.