SUMMARY

• 10+ years of diversified experience in Software Testing, Test Automation, Quality Assurance, and IT/Network/Systems. Currently specialized in Performance Testing.
• Microsoft Certified Professional/Six Sigma Greenbelt. Domain experience includes HealthCare, Hospitality, Finance and Telecommunications.
• Developed Performance Load/Stress Test scripts in CloudTest Lite, Loadrunner, executed the tests and analyzed the results for internal QA in the Healthcare domain.
• Tested Portal Authentication based on OAM 11g, Web 2.0 applications using technologies such as Ajax, Adobe® Flash, or interactive Web application frameworks such as Microsoft Silverlight.
• Highly experienced in writing Test Plans, Test Strategy, Test scripts and Test Scenarios from System/Software Requirement specifications according Business Requirements.
• Utilized QTP and Selenium for automating test scripts.
• Specialized in developing Test Scripts using CloudTest Lite, Performance Center, and LoadRunner.
• Experienced in testing Web - Based/E-Commerce and Client/Server applications on different operating systems like Linux/UNIX and Windows NT/2003/2008/XP environment.
• Involved in all phases of Software Development Life Cycle (SDLC).
• Experienced in SDLC Methodologies including Agile, Waterfall, Iteration, RUP (Rational Unified Process), Spiral and Testing Methodologies such as Functional Decomposition, Key Word Driven and Test Plan Driven.
• Experienced in developing Test Automation Framework, User Defined Functions Library with reusable VBScript functions.
• Proficient in Performance Testing and Automation on client/server applications, web-based applications and databases.
• Extensively experienced in GUI, Smoke, Integration, Functional, System, User Acceptance, Regression, Load/Stress, Performance, Black box, Back end, Positive and Negative testing.
• Over 7 years working in a leadership capacity within teams of 3-7 people.
• Extensive experience in bug tracking tools including TFS, JIRA, HP ALM 11.52, Quality Center, and monitoring tools including New Relic, HP Diagnostics, SolarWinds, Dell FogLight and SQL Profiler.
• Highly skilled in creating and executing test cases, writing test scripts from requirement documents and functional design documents using HP Quality Center.
• Strong experience in writing and executing complex SQL queries and PL/SQL statements for back-end testing.
• Worked on various technologies including Java/J2EE, Oracle, .NET, Web Methods and very good working knowledge of QTP object model, Java, .NET, Web add-ins and QTP test objects.
• Experienced in writing QTP Test Scripts using Custom Functions, Descriptive Programming and enhanced the scripts using Parameterization, Synchronization, Correlation, Regular Expressions, Check Points, Customized Exception handling and VB Script.
• Experienced in installing and configuring LoadRunner, performed stress testing of the application for various scenarios and analyze the results to improve its efficiency and scalability.
• Strong understanding of both wired and wireless networking technologies, as well as troubleshooting with regard to both wired and wireless networking issues.
• Experience supporting Microsoft Office applications.
• Desktop support best practices.
• Basic PBX/Telecom technologies, to include Adds/Moves/Changes.
• Experience and understanding of basic low-voltage cabling termination and troubleshooting for voice and data networks.
• Strong understanding of Payment Card Industry (PCI) best practices with regards to Information Technology.
• Strong technical skills including PC and Networks, knowledge of Windows Server, Windows XP and Windows 7.
• Adaptable as a team member or work independently.
• Ability to proactively identify and resolve problems with minimal supervision.

TECHNICAL SKILLS

Testing Tools: CloudTest Lite, Load Runner 12.02/Performance Center 11.52, ALM 11.52, UFT 12.02, Selenium

Bug Tracking Tools: ALM 11.52, JIRA, Quality Center, Pivotal Tracker, TFS

Languages: SQL. Familiar with Javascript, Ruby, C++, C#, Python, Perl

Web languages: HTML, XML

Scripting Languages: Java script, VB script

Operating System: Windows NT/XP, Window 7, Windows XP Pro, Windows Server 2003 and 2008, MAC OS 10, MS-DOS and Linux/UNIX

Microsoft Suite: Visio, Power point, Word & Excel

Software: Microsoft Office, Exchange, Backup Exec, SAP, Delphi, Dometic, Xeta, HSI

Database: Oracle, SQL Server, MySQL, DB2, No-SQL (CouchBase, MongoDB, DynamoDB), Informatica

PROFESSIONAL EXPERIENCE

Confidential - Washington, DC

Performance Test Engineer - Lead

Responsibilities:

• Lead implementation of Enterprise Performance Testing Center comprised of SOASTA CloudTest Lite, LoadRunner 12.02, F5 Networks load balancer, SolarWinds Server and Application monitoring and Dell Foglight SQL DB performance analyzer.
• Mentored and trained new members as necessary.
• Developed Performance Load/Stress Test Plans and Performance Business Scenario Plans for QA testing.
• Developed, debugged, troubleshoot, and executed performance test scripts and project files using enterprise Performance Stress Testing tools for testing interactive and batch processes.
• Analyzed Performance Test results assist with identifying bottlenecks and recommend appropriate performance tuning measures such as adjusting Heap size, Thread size, Garbage Collection schemes and F5 Load Balancer settings.
• Accountable for day-to-day performance test (PT) execution
• Manage performance test execution team
• Prepare & lead formal review of PT results with appropriate stakeholders
• Approves overall plan and activities
• Work with other leads to define weekly and future workload forecast
• Drive process improvements in the execution of performance test scenarios
• Review all test scenarios to be executed and conduct scenario review meetings
• Review all application release notes
• Manage UAT environment
• Communicate and coordinate efforts to implement any changes in the UAT environment
• Ensure the proper usage and configuration of UAT monitoring tools
• Perform Risk Analysis and recommend Mitigation strategies
• Manage Issue resolution process
• Review and participate in prioritizing issues
• Work with the appropriate subject matter experts to drive resolution of issues
• Responsible for escalation of unresolved issues
• Participate in monitoring issue resolution

Environment: ASP.NET, CloudTest Lite, LoadRunner 12.02, UFT 12.02, Win2008, Win2003, Oracle OAM, Java, SQL server, F5 Networks, SolarWinds, Dell Foglight, JIRA/Confluence, TFS, Selenium

Confidential - Sterling, VA

Sr. Performance Test Engineer

Responsibilities:

• Lead implementation of Enterprise level Testing Center for Automation and Performance Testing comprised of SOASTA CloudTest Lite and Cucumber Automation framework.
• Mentored and trained new members as necessary.
• Developed Performance Load/Stress Test Plans and Performance Business Scenario Plans for QA testing.
• Developed, debugged, troubleshot, and executed automated performance test scripts and project files using enterprise Performance Stress Testing tools for testing interactive and batch processes.
• Helped facilitate implementation of Ruby/Capybara/Selenium/Jenkins/Sauce Labs Automation Framework.
• Performed internal Load/Stress tests on QA Servers in an Agile environment.
• Contributed to developing qualitative and effective Test Scenarios, Test Cases and Test Plan in JIRA and PivotalTracker.
• Actively involved in entire SDLC and STLC of an application.
• Performed Test life cycle and bug life cycle through potentially shippable product increment within estimated framework.
• Created and executed Test Cases and analyzed results including Black box and Regression testing.
• Maintained the repository for regression test cases and updated the same based on change requests initiated by the users.
• Prepared the test data files, manipulated the test data files and uploaded the test data through FTP and executed the test cases.
• Actively participated in build deployment on different platforms (operating systems, multiple browsers).

Environment: CloudTest Lite, Cucumber, Capybara, Selenium WebDriver, Jenkins, JIRA, Zephyr, PivotalTracker, PaperTrail, GitHub, OS X, Win2008, MySQL server, VSphere VMs, Dynamo DB

Confidential - Fairfax, VA

Performance Test Engineer/Sr. Consultant

Responsibilities:

• Led the team in transitioning to SOASTA cloud-based performance tool CloudTest Lite in addition to LoadRunner/Performance Center. Mentored and trained new members as necessary.
• Conducted geographically distributed Cloud-based performance testing once a year for up to 20K users on Production systems while coordinating with critical support teams and monitoring critical resources. Included limited Mobile Testing on iPad and Android based tablets.
• Developed Performance Load/Stress Test Plans in LoadRunner using WEB/HTTP and TruClient protocols and Performance Business Scenario Plans for QA testing.
• Developed Performance Load/Stress Test scripts in JMeter, executed the tests and analyzed the results for internal QA in the Healthcare domain.
• Tested Portal Authentication based on OAM 11g, Web 2.0 applications using technologies such as Ajax, Adobe® Flash, Adobe Flex, or interactive Web application frameworks such as Microsoft Silverlight.
• Analyzed Performance Test results assist with identifying bottlenecks and recommend appropriate performance tuning measures such as adjusting Heap size, Thread size, Garbage Collection schemes and Cookie Persistence.
• Monitored metrics from New Relic and HP Diagnostics tools, including CPU and Memory utilization, transaction response times and SQL query processing times.
• Leveraged Lockheed Martin’s Enterprise Testing Center (ETC), a dedicated Performance Testing platform consisting of a Virtual Data Center, Performance Center (LoadRunner), ALM, HP Diagnostics and Cloudtest.
• Developed, debugged, troubleshot, and executed automated performance test scripts and project files using enterprise Performance Stress Testing tools for testing interactive and batch processes.
• Performed both internal and cloud-based Load/Stress tests on QA and Production servers up to 20,000+ users in an agile environment.
• Contributed to developing qualitative and effective Test Scenarios, Test Cases and Test Plan.
• Actively involved in entire SDLC and STLC of an application.
• Performed Test life cycle and bug life cycle through potentially shippable product increment with estimated framework.
• Used SQL Profiler to identify dbase related performance issues.
• Created and executed Test Cases and analyzed results including Black box and Regression testing with the help of JIRA and QTP.
• Used Table Checkpoints to check values of object properties, and Image checkpoint for property values of an image and information in a table respectively using Quick Test Professional.
• Automated test case through QTP for regression testing and Build Acceptance testing.
• Created descriptive programming and custom function library for regression testing through VB Script in QTP.
• Used QTP to perform data driven testing and to parameterize data.
• Maintained the repository for regression test cases and updated the same based on change requests initiated by the users.
• Used Rendezvous point to better control and generate peak load on the server thereby stressing it, and measuring its performance using LoadRunner.
• Created Virtual User Scripts, defined User Behavior, ran Load Test Scenario, monitored the Performance, and analyzed Results using CloudTest Lite and LoadRunner.
• Prepared the test data files, manipulated the test data files and uploaded the test data through FTP and executed the test cases.
• Actively participated in build deployment on different operating systems.

Environment: CloudTest Lite, Performance Center, ALM 11.52, LoadRunner 11.52, QTP 11, JIRA, Win2008, SQL server, ASP.net, IBM Websphere Java (JVMs), F5 Networks, HAProxy

Confidential, Washington, DC

Test Automation Engineer

Responsibilities:

• Reviewed requirement documentation (Business, Use case, Functional); analyzed the user requirement specifications and designed the test cases.
• Developed qualitative and effective Test Scenarios, Test Cases and Test Plan.
• Actively involved in entire SDLC and STLC of an application.
• Attended the walkthroughs and status meetings.
• Performed Test life cycle and bug life cycle through potentially shippable product increment with estimated framework.
• Used Agile QA methodology for the entire product life cycle.
• Updated the Risk Matrix after conclusion of the severity and priority of the defects.
• Performed Build Acceptance testing for application once build comes in test environment.
• Reviewed Report Module with positive and negative test case and performed negative testing.
• Performed Compatibility testing with Virtual Machine, as few modules were Desktop Application.
• Ensured that all necessary documentation is appropriately organized for each build.
• Manually executed test cases for each testing cycle and conducted functional, integration, system and regression testing.
• Actively involved in Bug Life Cycle and reported bug through Quality Center.
• Created and Executed of Test Cases and analyzed results including Black box and Regression testing with the help of HP Quality Center and Quick Test Pro.
• Performed data validation and testing extensively by using SQL queries including multi-table joins, and sub-queries.
• Used Table Checkpoints to check values of object properties, Image checkpoint for property values of an image and information in a table respectively using Quick Test Professional.
• Automated test case through QTP for regression testing and Build Acceptance testing.
• Created descriptive program for regression testing through VB Script in QTP.
• Used QTP to perform data driven testing and to parameterize data.
• Maintained the repository for regression test cases and updated the same based on change requests initiated by the users.
• Used Rendezvous point to better control and generate peak load on the server thereby stressing it, and measuring its performance using LoadRunner.
• Created Virtual User Scripts, defined User Behavior, ran Load Test Scenario, monitored the Performance, and analyzed Results using LoadRunner.
• Prepared the test data files, manipulated the test data files and uploaded the test data through FTP and executed the test cases.
• Performed User Acceptance Test (UAT) on GUI screens to ensure that developers met the user expectations.
• Actively participated in build deployment on different operating systems.

Environment: Quick Test Professional, Load Runner, Quality Center, WinNT, Oracle OAM 10g, SQL Server, Oracle

Confidential, Chevy Chase, MD

Quality Assurance Analyst

Responsibilities:

• Reviewed Business and Functional requirement documents; designed and developed test scenarios for Manual Testing of all the modules and performed the tests.
• Designed, developed Test Cases, Test Scripts and scenarios for UI, Functionality, Regression, Integration, and System testing.
• Responsible for creating traceability matrix to ensure all requirements are covered by test cases.
• Extensively used test management tools like Quality Center to carry out test case documentation, execution, and defect logging.
• Developed and exported test cases to Quality Center and mapped all test cases to the business requirements/rules.
• Responsible for defect management includes, defect logging, defect tracking, defect triaging and defect closure.
• Experienced in writing SQL queries to perform Backend Testing.
• Documented test results and SQL outputs and provided daily execution status to team lead.
• Created SQL queries to retrieve data from database to validate the input data.
• Created and executed automated test Scripts using QTP for Functional, Integration, and Regression testing.
• Scripted test suites in QTP for functionality testing of web pages.
• Involved in performing End-to-End testing and Integration Testing of the application.
• Sound hands on experience in Performance testing using LoadRunner.
• Used LoadRunner Controller to perform Load Test, Longevity test and Stress Test.
• Experience in using Team foundation server (TFS) to write test cases, map requirements to test cases, and log defects.
• Conducted Browser compatibility testing using different browsers.
• Participated in the Bug review meetings and Bug Triage meetings.
• Assisted the team lead with daily QA tasks. Attended project meetings, release meetings, requirements review meeting and QA status meetings.
• Assisted Users and Business Analyst in completing User Acceptance Test.

Environment: SharePoint, .Net, SQL Server Management Studio, Quality Center, QTP, LoadRunner, Team Foundation Server (TFS), PVCS, Windows XP, MS Office

Confidential, Richmond, VA

Software Tester

Responsibilities:

• Involved in preparing the Test Plans, Test Scripts, Test strategy document for the CSPM project.
• Linked Test Cases to Application Functional Requirements ensuring traceability throughout the testing process.
• Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes.
• Uploaded all test cases in TestDirector and executed those using Test Director.
• Debugged the test cases, verified the test results and reported the defects using Test Director.
• Tracked bugs using Test Director and performed regression testing of the entire application once the bugs are fixed.
• Created high-level test cases for the source to target mappings in ETL.
• Executed the Test cases using PL/SQL developer and verified the results.
• Worked on SQL joins, cardinalities, loops, aliases, views and aggregate conditions.
• Performed System, Integration and Regression testing on web-based application using QPT.
• Used HP Quick Test Pro to create new scripts and maintain existing repository.
• Generated VB test Scripts using QTP for some of the applications; Master Object Repository was maintained in the central repository and changes were made to it for every version.
• Worked extensively with developers to resolve the errors and bugs.
• Tested the source to target mappings and verified the data.
• Documented all the mappings and reports that were tested.
• Created a QA summary document at the final stage of the project.
• Generated test scripts for different users logging into the system with different user roles.

Environment: Informatica Power center, TestDirector, Oracle, DB2, Erwin, QT, LoadRunner, Windows, UNIX

Confidential, Arlington, VA

Responsibilities:

• Executed the planning, installation and maintenance of hotel technology comprised of Hardware, Software, POS Systems and Telecommunications.
• Supported:
• Microsoft Windows XP Professional/Server 2003, 2008 Exchange network of servers, desktops and laptops.
• Nortel Options 61c/Meridian/Elite Innovations Telecommunications and Voicemail.
• Micros/HSI Restaurant and Starbucks Point-of-Sale.
• Xeta Call Accounting.
• Dometic Minibar/El Safe.
• Janus Reader Board System.
• Exinda Layer-7 Performance Tuning Appliance and Elfiq Load-Balancer.
• Security Surveillance and Saflok/Onity Key Systems.
• 100% Cisco Wireless/Wired infrastructure and Guest Portals.
• PrintMe and GBCBlue Business Center Applications.

Environment: Windows XP Professional/ /Exchange, UNIX