SUMMARY:

• Heavily skilled Manual Tester with excellent Test Case Creation capabilities in HQ QC/ALM.
• Heavily experienced in dialogues with BAs, Development, QA, SA, Testers, Team Leads, Project Managers and Test Coordinators.
• Major Bank Credit Card Testing with the Collis EMV Test utility - experienced EMV Cert. Tester on VeriFone VX 810 Duet & Ingenico iPP 320 PinPad devices.
• Test Lead/Sr. QA Analyst - BA/Systems Test Analyst/Tech.
• Analyst with 17 years ITech Testing experience for Multiple Industries - EMV, POS Retail, ATM Testing, Banking Debit Cards (ISO 8583 Message Protocol).
• Airline (GDS - Worldspan, Sabre (TPF)), and Web Applications.
• Internet Booking Engines
• Testing and push to Production numerous Large Software Releases in Bank, Large Enterprise Retail and Financial Industries. and Switch to the Production environment of approximately Two Dozen Banking Institutions.
• EMV POS for 3 Top 10 ranked POS Acquirers - Base 24 ISO 8583 Messaging Protocol.
• Banking - Financial Transactions - Bank Client pre-Production Testing set-up, Testing and switch to Production. Test efforts also includes ATM Enhanced Check Deposit Processing (Check Imaging)
• Big-box Retail - POS Testing - Front End Registers for The Home Depot.
• Healthcare Electronic Forms (CMS1500 & UB04) Blue Cross Blue Shield of South Carolina.
• Airlines Fares and Pricing SME - IATA Resos, Intl Fare Constructions

KEY AREAS OF EXPERIENCE:

• Testing Efforts / Cycles
• EMV s
• UAT
• Unit Testing
• RegressionSystems
• Integration and
• White Box Testing experienced.
• Applications
• Base 24 Tandem NS on UNIX PlatformMS VB6C#.NetJava, J2EE, Applications.
• TPF and DB2
• POS / ATM
• ISO 8583 Standards
• ISO 7816 EMV Protocol
• Base 24 Tandem experienced.
• Paragon Simulator Suite of Tools
• VISA DPS Test Simulator
• Confidential Test Simulator
• COLLIS Brand Test Tool

TECHNICAL SKILLS:

Test Tool utilities include: 7 yrs of HP Quality Center usage for Test Case Creation and editing. Highly experienced with Paragons Fastest, ATMulator and the Visa Test System utility.

Defect tracking tools: HP Quality Center / ALM, Bugzilla and JIRA.

EMPLOYMENT HISTORY:

Sr. QA Analyst

Confidential, Atlanta, GA

Responsibilities:

• Test efforts against the VIPER Rebooking Appliction (JAVA) - (Virtual Internet Passenger Expeditiously Rebooked) Application.
• Daily Smoke Test execution and Defect creation in HP / ALM Test utility
• Regression / System Testing of ths Application in conjuction with TPF enhancements on the Mainframe.
• Test Case Creation and Execution for Defect fixes / corrections.

Sr. QA Engineer

Confidential, Atlanta, GA

Responsibilities:

• Test Environement set-up of Collis EMV Testing utility for POS Transaction Testing.
• Subject Matter Expert of EMV POS Technology - Contact Card Processing.
• Testing of Credit / Debit EMV enhanced POS Transactions on the Verifone VX520 Terminal with the Collis Brand Test Tool.
• Dialogue with Developers and Verifone QA Staff in regards to Test issues such as missing data values on specific Test Case Transactions and failed Transactions.
• Mentor of EMV POS Functionality and Processes to other Team member’s incl Product Dev. Managers. (Non-Classroom).
• Strong knowledge of Test Case Functionality and Requirements of the Card Brand Test Specifications - VISA ADVT, Confidential M-TIP and Field Interoperability, Discover Card D-PAS and Confidential AEIPS.
• Familiarity with various Manufacturers POS Terminal & Devices.

Confidential, Charlotte, NC

Application Support Analyst

Responsibilities:

• Diagnose an action the Test environment Problems and issues on the Tandem System negatively impacting the Quality Assurance Team members.
• Assist with ATM support with respect to Operating System Loads / Images and restarts on a continual basis.
• Stop and Start Base 24 Stations and Services in the Tandem Directory for events arising from other Users inadvertently shutting down these Stations and Services.

Confidential, O’Fallon, MO

Sr. Analyst - Software Testing & Quality Assurance

Responsibilities:

• Base24 Production Defect Testing for fixes & approval for Production move.
• EMV ‘Chip’ Card Testing - Defect Testing and approval for Production move.
• ATM (Diebold & NCR) Defect fix Testing - various Client / Dev environment Loads.
• Development of Test cases in HP Quality Center/ALM v11.0
• Test efforts included utilizing multiple QA Environment access Points.

Confidential, Marietta, GA

Sr. QA Analyst

Responsibilities:

• ISO 7816 EMV Contact & ISO EMV 14443 Contactless Testing Experienced
• Collis Suite of Test Tools experienced - Card Spy, Card Simulator, Collis Report Viewer
• Ingenico Ipp 320 Pin Pad Device Test experienced.
• Log / Create Defects in IBM Defect Tracker.
• Dialogue with Stratus Developers for solutions to Defects found during Testing efforts.

Confidential, Melville, NY

Sr. QA Analyst - Test Lead

Responsibilities:

• EMV POS Transaction for Canadian based Retail Clients.
• Provide feedback of Analysis of Defects and Issues to Clients IT Dept staff.

Confidential, Morris Plains, NJ

Operations Analyst

Responsibilities:

• Move Banking Institutions from the DEV environment to the Production Environment.
• Build / create Software entities (Line Handlers, Interfaces, etc.) for Banks and their ATMs.
• Liaise with Network Engineering/ATM Install Desk ref IP Addresses & Port Nos. for ATMs.
• Run Programs on the Tandem Environment to update Card Holder Information such as Daily Limits (ATM, POS, Cash Advance Withdrawals etc).
• Dialogue with SDO with to ATM Device Handlers and Client specific Operating Details.

Confidential, Birmingham, Al

Sr. QA Analyst

Responsibilities:

• Platform Migration Project move from Fidelity Applications to an Accenture Alnova System.
• Develop Test Cases for support of Design and Development Team
• Usage of the Lexcel Simulator suite of Tools for ATM and POS Transaction Test Execution.
• Test Case creation in the HP Quality Center / ALM Test Case repository.

Confidential, Morris Plains, NJ

Tech Analyst -UAT

Responsibilities:

• POS / ATM Transaction Testing on a Tandem environment in ISO8583 Message Format utilizing Paragon and Visa Card Test simulators for Banking Institutions.
• Knowledge of Institution Definition Files, Host Definition Files, Card Definition Files, Terminal Definition Files, Network Definition Files.
• Manage the technical aspects of client and network s, responsible for all aspects of successful implementation of client to the switch.
• Liaise with Client Customers to establish Network Protocols for TCP/IP addresses, Port Nos. etc.
• Conduct User Acceptance Testing with Client Banks prior to Network switch to the Production Environment.
• Create Software Defect Tickets in FACETS application for Team members for Analysis and Fix by Developers and Programmers.
• Create and edit various Documents for instructing other Team members.
• Point of Sale (POS) Transaction message Testing of Credit / Debit Card message in ISO 8583 Data Element Formats.
• Test Script creation / editing for execution in the Lexcel POS Testing QA environment.
• TTWin3 Back end Validation utilizing an ‘SSH’ connection Protocol.
• Testing / Validation of Visa K/D message Transactions on Lipman-Nurit POS Terminals for Credit, Debit, Gift Card, EBT and Gift Card Transactions .
• Usage of the Serialtest FTE for Monitoring send/ receive messages with respect to the Data Elements included in the Message transaction.

Confidential, Smyrna, GA

QA Analyst

Responsibilities:

• Test Case Creation and Testing the above Product for Users from the Merchandising Dept.
• Defect creation and Logging with the Compuware Track Record Defect utility.
• Dialogue with Developers and Business Analyst for Testing of Requirements for new Enhancements of this Product.