SUMMARY:

• Over 7 Years of IT Experienced in Prepared documentation such as business requirements and functional specifications based on business needs and used the information to develop detailed comprehensive test strategies to verify system changes to meet the needs of the client.
• Good testing experience in healthcare and banking domains.
• Experienced in developing Test Plans and Test Cases for different types of software testing.
• Proficient in both Manual and Automated Testing Tools such as QTP, Win Runner, Load Runner.
• Extensive knowledge of SDLC (Software Development Life Cycle) methodologies.
• Experience in working with Agile as well as traditional SDLC cycles
• Experienced with Object Oriented Analysis and Design using UML, Rational Unified Process (RUP), Rational Quality Management, Rational Clear Case and Clear Quest which involves requirements management using Use Case modeling, Dataflow process modeling.
• Proficient in both Manual and Automated Testing Tools such as QTP (Quick Test Pro), QC (Quality Center), Win Runner, Load Runner and IBM Rational Suites.
• Hands - on experience with end to end Claims Processing which includes submission, Processing, pricing, benefits, remittance, finalization, adjustments etc.
• Experienced in various types of testing including Sanity Testing, Smoke Testing, Functionality Testing, Performance Testing, Volume Testing, Unit Testing, Integrated Testing, System Testing, Positive and Negative Testing, Security Testing and Regression Testing of, Web Based and Client-Server applications
• Good Experience working with Healthcare business domain.
• Strong working experience in the Data Analysis, Design, Development, Implementation and Testing of Data Warehousing using Data Conversions, Data Extraction, Data Transformation and Data Loading (ETL)
• Worked with EDI 837, 835, 835, etc.
• Extensively involved in ETL tools like Informatica, Abintio and Reporting tools like Cognos, SQL Reporting services
• Performed Back End Testing by executing SQL queries.
• Experience in testing complex reports generated by reporting tools like Cognos, SSIS, Business Objects and Crystal Reports.
• Excellent Working Knowledge ofHIPPA,Claims Processing, FACETS.
• Involved in maintaining Test Matrix and Traceability Matrix and performed Gap Analysis
• Experience working on HIPPA ANSI X12 EDI 4010/5010 conversion.
• Performed User Acceptance Testing (UAT) manually.
• Participated in design walkthroughs and verified QC Test Scripts and results.
• Tracked and reported on test execution.
• In-Depth knowledge of Healthcare Claims, Members, Providers, etc.
• Good Documentation and Process Management skills with an ability to effectively understand the business requirements to develop a quality product.

TECHNICAL SKILLS

TESTING TOOLS: Win Runner, Load Runner, QTP, QC, Rational Functional Tester, Rational Performance Tester, Rational Clear Quest, Rational Requisite Pro, Rational Clear Case, Rational Quality Manager, etc.

BUG REPORTING: Test Director, Mercury Quality Center, CQTM

REQUIREMENT MGMT TOOLS: CaliberRM, Rational Requisite Pro

PROGRAMMING LANGUAGES: SQL, TSL (Test Script Language), VB Script

RDBMS: Oracle, MS Access, SQL Server, DB2

OFFICE SOFTWARE: MS Office (Word, Excel, PowerPoint)

OPERATING SYSTEM: Windows 95/98/XP/2000/VISTA/2007, UNIX/LINUX

WEB TECHNOLOGIES: J2EE, JAVA, HTML, XML,.NET, ASP.NET, HTML, BEA WEBLOGIC, BEA WEBLOGIC PORTAL FRAMEWORK

PROFESSIONAL EXPERIENCE

Confidential, Mount Lake Terrace, WA

Sr. QA Analyst

Responsibilities

• Responsible for testing the Navigation Flow, Functionality Testing, System Testing and User Acceptance Testing.
• Interacted with business analysts to gather the requirements for business and performance testing.
• Have good exposure to modern Agile methodologies such as SCRUM and TDD.
• Prepared Test Data and executed Test Cases from Quality Center.
• Prepared test data and helped load test data into the test database environment.
• Created and tested different reports like Cross Tab, Parameterized Reports, Tabular, Freeform Reports and Ad-Hoc Reports using Business Objects Reporting tool for Claims, Members, and Providers and Billing modules
• Principles in an agile or test driven methodology environment.
• Created and maintained SQL Scripts to perform back-end testing on the oracle database.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Perform static, functional, technical integration, end-to-end and User Acceptance Testing
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Created several Test Cases and Test Conditions for testing various Claims, Membership, Billing and Provider reports
• ImplementingAgile(Scrum) methodology throughout the Branch.
• Tested various versions of handheld devices to perform cross platform and browser compatibility testing.
• Performed backend testing for data validation using SQL Queries.
• Performed rigorous manual testing such Functional Testing, Smoke testing, Integration testing, UAT Testing, Backend Testing, Regression Testing, End to End Testing and System Testing
• Executed automated test cases in QTP through Test Director and reported defects in QC
• Analyze and make specific recommendations on improvements that can be integrated into business processes
• Participate in reviews throughout the development life cycle
• Created and maintained SQL Scripts to perform back-end testing on the oracle database.
• Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Performed Database testing using SQL queries
• Facilitate User Acceptance Testing by providing the necessary support to the business users
• Extensively performed manual testing and defect reporting using Quality Center.
• Worked on parameterizations, calling/copying, Check points heavily.
• Had thorough knowledge of agile methodology. Attended daily scrums, sprint planning and Sprint Kick off
• Assisted in developing test plans for testing the functionality, GUI, and security.
• Performedmanual testing,considering the base line of developed test plan and test cases considering both positive and negative scenarios
• Test scenario identification and alignment to service oriented architecture implemented within organization
• Created different pricing rules and verified whether the adjudication system is using the rules while adjudicating the Claims

Environments: Java, J2EE, HTML, Oracle, MS SQL Server, HTML, XML, DB2, MS Share Point, QTP, Quality Center

Confidential, Colorado Springs, CO

QA Tester

Responsibilities:

• Analyzed the objectives and scope of each stage of testing process from the Test plan.
• Interacted with business analysts to gather the requirements for business and performance testing.
• Participated in the Manual Vs Automated testing decision-making process.
• Responsible for testing the Navigation Flow, Functionality Testing, System Testing and User Acceptance Testing.
• Interacted with users and vendors for full life cycle of project.
• Written Medicare COB functional Requirements, Test steps and Test cases in Quality Center
• Prepared test data and helped load test data into the test database environment.
• Analyzed all types of the workers compensation, Disability insurance and provider Claims.
• Prepared Test Data and executed Test Cases from Quality Center.
• Reviewed the Business Requirement documents with the business and development team to understand the architecture and functionality of the application in an agile environment.
• Stimulate financial calculations for a given formula for a given period.
• Life cycle test for various products contracts.
• Responsible for Performing Integration Testing, UAT testing. Conducted Back-End Testing Using SQL Commands
• Extensively used SQL statements to query the Oracle and DB2 Database for Data Validation and Data Integrity.
• Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data within the Oracle database.
• ConductedFunctionality testingduring various phases of the application.
• Prepared automated scripts for Maintenance and Regression testing.
• Automated test scenarios for GUI, Functionality and performed data driven testing on the application inserting different data in excel sheet
• Using agile methodology and engage in an iterative workflow and incremental delivery of working software.
• Worked on parameterizations, calling/copying, Check points heavily.
• Performed extensive manual testing.
• Extensively performed manual testing using Quality Center.
• Defect reporting and bug tracking using Quality Center.
• Created test cases and automated them for the purpose of regression testing and functional testing with check points usingQuick Test Professional.
• Analyzed the functional requirement documents, system requirement documents and business requirement documents.
• Assisted in developing test plans for testing the functionality, GUI, and security.
• Performedmanual testing,considering the base line of developed test plan and test cases considering both positive and negative scenarios.
• PerformedIntegration, Functional, GUIandUAT testing
• Interacted with developers to resolve defects.
• Developed automated scripts usingQTPto perform functional and regression testing
• I was responsible to create test data for functional testing and UAT.
• Performed functional testingfor new release enhancements.
• Participated actively in the team meetings with the developers for bug reviews.

Environment: Quality Center, Html, XML, Web Sphere, Oracle,SQL, UNIX, Windows XP

Confidential, Port Washington, NY

Quality Analyst

Responsibilities:

• Prepared Test cases and Test scripts according to the ADS (Application Design Specification)
• Executing System Test scripts developed in Test Director manually.
• Developed Test scenarios, Test Scripts and Test cases based on Requirements, and performed GAP Analysis.
• Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data within the Oracle database.
• Developed QTP Automation Test Scripts to perform Functionality, Security, UAT and Regression Testing for 4 different modules of Humana web application.
• Prepared Test Cases based on business requirements and business rules for HIPAA EDI Transaction 834, 837 Professional, Institutional Claims, 835 Remittance Advice.
• Used SQL queries to validate the data between the backend and the front end
• Participated in daily Scrum meetings and sprint reviews and Implement AGILE QA processes and practices for efficient test and defect management.
• Automated test scenarios for GUI, Functionality and performed data driven testing on the application inserting different data in excel sheet using QTP
• Extensively worked in preparing the EDI transmission files, dropping them in Inbound, Outbound Interfaces and validate the data according to our test scenarios.
• Extensively performed manual testing using Quality Center.
• Automated testing of the functional and navigational aspects in various modules using WinRunner.
• Identifying Test Cases to be run for Regression Testing and conducting Regression Testing as and when new builds were made.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Worked with the QA Lead in QA Audits, planning, reporting, and corrective actions
• Managed Project description and defining the design steps in Test director.
• Performed Regression testing on Provider contract maintenance, reports and renewal screens.
• Preparation of Requirements Document, AGILE Storycards, etc
• Comparison of the reports on membership listing, provider listing and transaction reports after the batch cycle of the submitted jobs.
• Defect reporting and bug tracking using Quality Center.
• Assisted in setting up UAT (User Acceptance Testing) environment.
• Automated testing of the new functional changes in the Power MHS screens.
• Created meaningful reports for analysis and integrated the Performance Testing in the SDLC.
• Investigated and reported bugs using Defect Module in Test Director.
• Generated reports and statistics, correct human errors, and explain changes and adjustments within the production system
• Participated in Walkthroughs and Inspection meetings to review.
• Authored test case scenarios in Excel spread sheet and export them into HP Quality Center.

Environment: QTP, Windows 2000/XP, Quality Center, SQL, MS SQL Server, EDI, Java, HTML, Windows

Confidential, Middletown, CT

Test Analyst

Responsibilities:

• Worked with team members in development of Test cases and Test Plans
• Maintain QA lab standards, documentation review assisted in establishing and maintaining best practices for QA
• Responsible for analyzing the requirements and the critical areas of the application to setup and execute baseline tests
• Setting up the Testing Methodology for the QA department, generating various documents to enable uniformity in recording the test process and results throughout the company
• Developed and executed test cases test Scenarios and followed-up defects using Quality Center.
• Developed Compiled Module for various tasks.
• Worked on different claim types like CBH (Behavioral) claims, COB ( Benefit) claims, Qcare claims, Medicare claims
• Worked on business requirements User Stories and Use cases with Scrum and Agile/Iterative methodology.
• Generating and implementing templates for Test Plan, Test Cases, Test Scripts, Business Analysis, Gap Analysis, Test Defect Log, Test Case Checklist etc.
• Responsible for identifying the functional test cases for Regression Testing and automated these scripts using Quick Test Professional
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Rigorously tested SQL’s implementation of existing code.
• Conducted Data integrity and Data validation test manually.
• Performed Sanity Testing and Smoke Testing.
• Conduct Agile Scrum meetings to discuss project progress and plan
• Conducted Functionality, and Regression testing during the various phases of the development using WinRunner
• Used Test Director for test documentation management and for defect tracking
• Involved in Baseline, regression, GUI, functional, stress and usability tests
• Meet with the developers and technical content writers on a daily basis to update the test documents.
• Follow up with developers on defects status on a regular basis.

Environment: Quick Test Professional, Quality Center, Flexx, Pricer, Windows 2000, Oracle, IIS Server,SQL Server, JCL, TSO