SUMMARY

• About 7 years of experience as a QA Engineer. of extensive experience in Software Quality Assurance and
• Testing with diverse projects, clients and industry
• Sound understanding of Quality Assurance process of Client/Server and web applications.
• Knowledge of LINUX and healthcare is a definite plus.
• Ability to write SQL code.
• Ability to write code in an object - oriented language, such as C#, Java.
• Knowledge of software test case design techniques like boundary value, decision table, pairwise, state transition, use case testing.
• Understand quality assurance methodologies and the principles of software design.
• Experience developing and executing test plans.
• Self-motivated team player with strong problem solving skills.
• Strong initiative to improve processes, tools, methodologies, and overall quality of the product.
• Experience developing your own testing tools to facilitate testing a plus.
• Expert user of SQL- used for backend testing.
• Experienced with Agile methodology
• Excellent analytical, problem-solving, documentation and communication skills.
• Extensive knowledge of SDLC (Software Development Life Cycle) methodologies
• Exposure to all aspects of testing in Manual and Automated environment.
• Exposure to various industries like Telecom and consumer electronics
• Exposure different industries such as Telecom and consumer electronics
• Experienced in GUI, Smoke, Regression, Functional and Security Testing
• Strong leadership and communication skills for efficient and effective cross-functional Team dynamics
• Experience in backend testing of ETL mappings developed using data warehouse tools like Informatics. Excellent understanding of System Development Life Cycle.
• Experience with EDI transactions such as EDI 834 (Benefit Enrollment and Maintenance), 277/275(Health Care Claim Request for Additional Information and Response), 276/277 (Health Care Claim Status Request and Response), 835 (Health Care Claim Payment/Advice), 837P (Health Care Claim: Professional), ICD9, CPT and NDC Codes.
• An excellent communicator, having a strong sense of organization and being able to manage time efficiently. Excelled in being a consummate team member. Ability to lead the team, to work as an efficient team player, to learn the new technologies and to handle the job responsibilities with minimal directions.
• Excellent judgment skill to identify areas of high-risk, critical business areas, early in an application and prioritize my tasks to focus my testing effort when time is limited. Good Documentation and Process Management skills with an ability to effectively understand
• The business requirements to develop a quality product.

TECHNICAL SKILLS

Operating System: Windows XP/2000/NT/98, UNIX/Linux

Testing Tools: Rational Test Manager, Rational Functional Tester, QTP

Test Management Tools: Rational Clear Quest, Mercury Quality Center

Other Tools: Adobe, Photoshop, MS Excel, MS Office.

Languages: C, C++, SQL, Visual Basic

Web Tech: HTML, CSS, XML, DHTML, UML

Database: Oracle, MS SQL Server, MS Access

PROFESSIONAL EXPERIENCE

Confidential, Greenwood Village, CO

QA Tester

Responsibilities:

• Created Application Test Strategy, Test Plan, Test Cases, and Test Scenarios according to the business requirements Documents.
• Participated in requirements design document reviews.
• Developed and executed test cases and followed-up defects using Quality Center.
• Generated X12 834 and X12 270 test data specific to the scope of test.
• Involved in EDI transactions following the HIPAA compliance EDI standard format of X12.
• Involved in EDI transactions following the HIPAA compliance EDI standard format of X12.
• Tested New Requirements for Transactions following the HIPPA compliance EDI Standard format Of X12.
• Tested Regression EDI834 Transactions following the HIPPA compliance EDI Standard of X12.
• Reported issues during testing by using Quality Center (QC) and entering defects with correct terminology and
• Standards and attended defect meetings.
• Run new EDI file, extract results, compare to baseline validation files, identify discrepancies, and update quality center.
• Involved in /271 transactions testing thru HP Gateway.
• Analyzed the Facets Requirements and conducted gap analysis.
• Conducted business validations, covered the deliverables like FACETS Providers, Facets Claims and Facets
• Membership and Coordinating test efforts; ensuring adequate product testing prior to implementation.
• Involved in System Testing, Smoke Testing, Release Management Testing, End to End Testing, Production Volume System Testing (PVS Testing) for X12 834 Transactions.
• Administered problem management process, including monitoring and reporting on problem resolutions.
• Documented and communicated test results and status in the Team Status meeting.
• Utilized project management methodologies to develop project deliverables.
• Conducted testing on the integrated application environment and process flows and covered both functional And non-functional testing.

Environment: FACETS 4.7.1, Payer Solutions, EAI/TIBCO Servers, HP Gateway, Toad for Oracle 9.7.2, SoapUI, iGATE, HP Quality Center 10.00

Confidential, Miami, FL

Sr. QA Analyst

Responsibilities:

• Integrated Rational Tools (Rational Robot, Test Manager, Test Scripts).
• Used Rational Clear Quest for version enhancement requests, assigning work activities and accessing the status of
• Project throughout the lifecycle.
• Analyzed Business Requirement Specifications and created Test Plans and Test Cases in Rational Clear Quest for the
• Functional, Integration, end-to-end and smoke testing.
• Worked on EDI transactions 835, 837I/P following the HIPAA compliance EDI standard format Of X12.
• Performed evaluation of migration paths for legacy BASIC applications and data to a relational database/GUI
• Client-server environment.
• Converted script from Test Manager to Test Factory.
• Worked on legacy conversion data base systems on claims processing.
• Involved in Medicaid Claim Processing system (MMIS).
• Worked on Rational Clear Quest Repositories for defining and logging the testing defects.
• Involved in HIPAA implementation to ensure security and to protect the confidentiality of health information.
• Executed positive and negative test cases.
• Worked on HIPAA Claims/encounters, eligibility verification, enrollment, and related transactions according to American
• National Standards Institute ANSI X12N.
• Used Rational Clear Quest as bug tracking and participated in Bug reporting and reviews.

Environment: Rational Functional Tester, PowerMHS, Req Pro, Rational ClearQuest, Rational Unified Process, Rational Purify, EDI Manual Testing, HIPAA, J2EE, Oracle, UNIX, Windows 2000/XP.

Confidential, Salt Lake City, UT

QA Engineer

Responsibilities:

• Wrote test cases looking Use Case diagram, discussing with developers, clinical analysts, and system
• Engineers and performed execution of test cases manually to verify the expected results.
• Attended Daily Scrum Meetings, Sprint Sessions and regular Walk-through with entire team.
• Used Mercury Quality Center to state requirements, business components, test cases, test runs for every Iterations.
• Also linked defects with test runs and linked test cases with requirements.
• Involved in refractor of test cases to get along with requirement changes.
• Tested applications written in C#, java, COBOL (for middle tier) in .Net and J2ee framework.
• Involved in Iteration Planning meetings, iteration retrospective meetings as a process of agile
• Methodology and involved meetings with Business Analysts, Clinical Analysts, System Engineers and Developers for writing Test cases.
• Used Aqua Data (SQL Client) to connect to test database server and performed backend testing as a part of Validation and verification effort.
• Wrote SQL queries to validate actual record with expected record data.
• Cleared any GAP to maintain clean trace matrix.
• Performed Data Driven Testing using Parameterization in QTP.
• Conducted GUI testing using scripts generated in QTP.
• Developed test cases and scripts using QTP for Functionality, Security and Regression Testing.
• Created Text area Checkpoints to test the properties of the text in the application using QTP.
• Performed Unit, Integration, System, Regression, Negative and Positive Testing using QTP.
• Performed regression testing in all iterations.
• Coordinated with other vendor team for Modification Requests and Document Management request.
• Categorized bugs based on the severity and interfaced with developers to resolve them.
• Cleaned orphan test cases verified child requirements and linked as needed.
• Used select, inner joins, aggregates (SQL) to verify data with expected data.
• Participated in bugs report and tracking discussion meetings (occurs every 2 weeks) with lead, developers and Clinical analyst.
• Performed smoke test for every build release to start functional, regression testing.

Environment: Net 3.0, WPF, C#, XAML, HTML, J2EE, QTP, Mercury Quality Center, Windows XP, Oracle.

Confidential, Los Angeles, CA

QA Analyst

Responsibilities:

• Reviewed design documents and Business Requirements to learn the function scope of the application.
• Developed and executed Test cases based on Business Requirements
• Manually tested modules for compliance with functionality requirements
• Converted manual tests into automated tests for regression testing
• Performed Automated testing using QTP
• Used object spy to know the properties of the object.
• Performed Performance Testing, Functionality Testing and Regression Testing of web based application using QTP.
• Used Quality Center to write test and execute test cases.
• Analyzed defects and generate reports in Quality Center to ensure the quality of the project.
• Performed GUI regression testing using QTP
• Involved in writing SQL queries and performed validation
• Created Text area Checkpoints to test the properties of the text in the application using QTP.
• Used Guide wire policy center for all policy transactions
• Executed User Acceptance Tests (UAT) using Quality Center

Environment: s: Rational Suite (Rose, Requisite Pro), Windows XP/2000, SQL, XML, MS-Project, MS-Office Suite, MS Visio, SharePoint, RUP, Quality center