SUMMARY

• A PMP certified professional and Certified Scrum Master (CSM) with around 11 years of experience in IT industry with 11 years of experience in Project Management Testing/QA as QA Manager with good exposure to Telecom, E - Commerce and Financial Domains.
• Experienced Scrum Master with a proven track record of delivering high-quality software, on-time and within budget.
• Successfully attained customer loyalty and increased market share & quality by providing testing excellence
• Proficient in managing the product development lifecycle from conceptualization, finalization of product specifications, client handling, change request management and cross-functional coordination
• Resourceful in managing all aspects of the STLS inclusive of requirement analysis, suggesting technology-based solutions, testing, deployment and implementation of business solutions
• Hands-on experience in efficiently ensuring cross-functional coordination with engineers, etc. for successful completion of projects
• Possess sound knowledge of conducting Manual, Automation, Performance, Progression, Regression, I18N (Internationalization) and Localization Testing
• An effective communicator with strong interpersonal, team management, relationship management, coordination and analytical skills
• Build positive and productive working relationships with customers for business growth.
• Analyze and troubleshoot delivery issues in a timely fashion.
• Manage a delivery team to ensure timely and accurate customer deliveries.
• Oversee daily activities of delivery team and provide direction and guidance as needed.
• Perform resource allocations and workload assignments according to delivery requirements.
• Ensure that team maintains high level of competence and operational excellence.
• Evaluate the performance of team members and determine training needs.
• Serve as primary contact for customer inquiries and concerns.
• Analyze customer orders, set delivery priorities and make schedule adjustments to meet timely delivery goals.
• Around 4+ years’ experience in Automation Testing/ Mobile Test Automation using Selenium Web driver and Appium.
• Around 2 years’ experience in Development using Java Scripting.
• Experience in mobile app testing, Native app, web based app on iOS, Android & Windows platform.
• Extensive knowledge of the methods, techniques and practices of testing and designing web base application and mobile (Android/iOS) applications.
• Involved in Design & Implementing Automation Framework
• Developing, implementing, integrating and executing IT projects for development of hardware and software for complex encryption systems
• Involved in project planning, effort, design, scope, estimation, resource coordination and delivery, as per specified timeframes; implementing project plans within pre-set budgets
• Providing end to end management of multiple IT projects from conceptualization and visualization to technology mapping and final execution of projects
• Monitoring project progress for various tasks and taking necessary steps to ensure completion within time, cost & effort parameters
• Managing & leading team members; allocating resources and guiding team members till final delivery
• Designing high level technical design documents
• Updating the testing weekly status report to the team members; attending conference with testing team, development team and different client units
• Excellent Understanding of the software Testing lifecycle.
• Strong experience in Functional Testing and Regression Testing.
• Proficient in testing phases like System Testing, Business Function Testing, Integration Testing and User Acceptance Testing.
• In-depth participation in design reviews and requirement analysis with development team and the client and documented all phases of QA process.
• Strong leadership ability, can work and manage multiple projects, give direction to others and take a lead role in improving organizational processes.
• Experience in defining Test Scenarios and writing Test Cases, Test Plans, Traceability Matrix based on business, functional and technical requirements.
• In-depth participation in design reviews and requirement analysis with development team and the client and documented all phases of QA process.
• Proven track record of getting Deliverables delivered with good quality in highly chaotic and fast-pace environments.
• Experience in automation tools like Winrunner QTP, Selenium,Appium.
• Functional Testing of Mobile Application on Android Operating Systems.
• Experience in conducting Defect Triage Meetings with all the project team, Development team and the Business teams, helping in triaging the defects.
• Expert in using defect tracking tools like ALM, Quality Center, Team Track, Jira, Bugzilla and CMISweb
• Excellent experience in testing applications developed using Java, J2EE,& Dot net application.
• Strong knowledge in creating Manual and Automated Scripts for performing Functional, Regression, Integration and System testing.
• Expertise in creating Frame work for Automated Testing Tools. Data driven tests to execute the test scripts with various data, which facilitates positive and Negative Testing, to test various features, functionality and performance of the application software.
• Designing Shared object Repository for application and identifying reusable functionalities and make them as a Libraries using QTP Frame work.
• Extensive experience in creating excels Macro for day to day activities using VB script.
• Thinking out of box & finding the solutions with the help of excel macros.
• Experienced in planning, delegating and tracking the test activities to meet the project schedule.
• Having experience in Agile environment with deep understanding of various phases like Estimation, Sprint planning, Analysis, Design, Development and Testing.
• Proven ability to work efficiently in independent and team work environments, good interpersonal relations, strong communication skills, hardworking, high level of motivation and a quick learner with an aptitude for taking responsibilities.
• Can quickly adapt to the new technologies and always have a thirst for challenging work.

TECHNICAL SKILLS

Programming Languages: C, C++, VB, Java and Perl

Scripting Languages: HTML and JavaScript

Testing Tools: Win Runner, QTP and Load Runner, Selenium web driver, Appium(Android and iOS)

Test Management Tools: JIRA,Quality Centre, Test Director, Bugzilla and CMIS Web

Database: Oracle 8i/9i, SQL Server and SQL/PLSQL

Configuration Tools: CVS and Microsoft Visual Source Safe,Sharepoint

Operating Systems: Windows 95 / Vista, NT and UNIX

Internet Servers: Weblogic7.0, JBOSS3.2.2, Apcahe and Tomcat

Ecosystems: HDFS, MapReduce, Pig, Hive, Sqoop, HBase, Zoopkeeper and Oozie

PROFESSIONAL EXPERIENCE

Confidential, Irving, TX

QA Manager/Scrum Master

Responsibilities:

• Coached/Mentored a cross functional team of 15 resources to deliver quality products
• Utilized Agile Scrum practices to help the team increase their velocity by 63% within the first year of Agile adoption
• Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings
• Removed team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables.
• Facilitated team and cross-team Retrospectives to build good working relationships among the 5 agile teams across 3 states.
• Collaborated with members of the Product, Business and Engineering Teams to develop and maintain Product Backlogs
• Responsible for delivering agile projects that provide exceptional business value to users.
• Suggest test process improvements based on incident trends.
• Managing complex dependencies between internal Scrum teams and third parties.
• Ensuring that project documents are complete, current, and stored appropriately.
• Mentoring others who are new to Agile Project Management.
• Actively promoting trust and close co-operation between project team members.
• Putting together progress reports.
• Conducting daily scrum meetings.
• Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospectivemeetings
• Responsible for writing agile user stories and acceptance stories
• Implemented Issues Tracking to effectively track impediments against user stories.
• Suggest test process improvements based on incident trends.
• Devise options for achieving targets when progress is not as intended.
• Maintain strong relationships with participating teams to ensure effective engagement practices.
• Lead and develop a skilled, motivated and cohesive team by providing effective direction, coaching and motivation.
• Provide expertise on Software Quality Assurance to the application development, support and maintenance teams.
• Manage project and release interdependencies to ensure Project Managers are fully informed of testing issues and options.
• Directly and through influencing team leadership, ensure the testing service testing methodology is used appropriately in all releases.
• Work with the Project Managers and Development Managers to continue to develop and improve the testing capabilities to increase value returned through projects.
• Measure and monitor progress using established processes to ensure that the testing phases are delivered on time, within budget and to an agreed level of quality.
• Produce or coordinate production, review and sign-off test deliverables - test approach/ strategy, master test plan, test environment request, test execution schedule, test case, traceability matrices and test summary report as appropriate.
• Monitor and control tests being performed on all projects under the responsible program portfolio; producing test reports of progress against time and quality, defects severity, distribution and priority rating, impact assessments, trends over the project etc.
• Handling a wide gamut of project activities including initiation, planning, execution, monitoring and closing
• Identifying requirements, developing test plans and assessing test cases with the onsite counterparts
• Maintaining test coverage & accuracy of the test plans by reviewing the traceability matrix on a timely manner
• Liaising with the various teams to resolve issues raised by the team and keeping a track of data points, issue escalation and configuration management activities within the project
• Adhering to QMS Guidelines during project execution and coordinating with Quality Assurance Team
• Closely examining the regression cases for automation and determining the scope for the projects
• Chalking out QTP scripts for the identified regression cases
• Conducting performance testing using Debug Diagnostics Tool
• Analyze, design, develop, implement, test and enhance applications.
• Co-ordinate with offshore team in clarifying technical and functional queries.
• Responsible for the deliverables to the client.
• Attending requirement walkthrough meetings with business analysts, Project managers, Business managers and Quality Assurance team.
• Automated highly transactional web application using Selenium WebDriver.
• Implemented Page Objects, Data Driven, Keyword Driven, Hybrid automation frameworks using Selenium WebDriver, JAVA, JUnit and TestNG
• UAT automation for web application (Cofee Web ) using Cucumber.
• Smoke Test and Acceptance Testing with Selenium in multiple Java platforms.
• Implemented with Cucumber, Selenium Web Driver, Selenium commands and x-path.
• Implemented Reusable functional using Selenium Framework
• Developing and executing the Selenium Web driver Automation Scripts for 200 Regression Test cases.
• Executed Regression test cases in parallel and cross browser testing using Selenium rid
• Implemented User defined Libraries based on the application for Selenium Scripts.
• Performed functional, smoke, and regression testing on Android & iOS devices and web application
• Performed application testing on iOS (6.1.4, 6.1.3, 5.1.1) and Android (Jellybean 4.1.2; Honeycomb 3.2) on both CDMA and GSM devices and Tablets.
• Tested and documented Android/iOS application including user interface design, data management and data processing
• Utlized Android Debug Bridge (adb) commands to capture install applications, pull logs and take screenshots
• Performed Mobile/Web testing on Gapsites on several browsers.
• Tested application on Android devices using Appium tool
• Developed the Selenium Automation scripts related to the progression test scenarios for the new enhancements within short span of time.
• Thinking out of box & finding the solutions with the help of excel macros.
• Created project closure documents including test summary reports and lessons learnt document
• Supported the business teams with checkout activities when the code moved into production
• Experience on SQL/PL-SQL programming in Oracle 10g.
• Written SQL queries for DML operation for DatabaseValidation

Environment: ALM, dotnet, Java, Toad, Oracle, Web services, XML, X12 submitter, Service Virtualization, QTP, Selenium web driver and grid, Jira,CMIS Web,Sharepoint,TestNG,Junit,Appium

Confidential, Fort Lauderdale, FL

QA Lead

Responsibilities:

• Reviewed Business Requirements and Functional Specifications documents in order to create Test Estimates, Test Design and Test Plan documentation.
• Involved in test planning/structuring and met all program needs and schedules
• Worked at Client Location for getting Knowledge on Application and conducted KT (Knowledge Transition) sessions with offshore team.
• As this project follows Agile Methodology, I have involved in Agile Testing process and planned verifying incremental changes from development team.
• Coordinated with on-site and offshore teams and made sure everybody on the same page.
• Involved in Environment Setup for Offshore work locations.
• Analyzing the application requirements in each iteration as they come up.
• Creation of Test Scenarios and Test Cases for each iteration.
• Executing Smoke Test Case preparation and Regression Test Suit
• Documented test cases corresponding to business rules and other operating conditions
• Wrote test cases for the functional testing and Regression Testing
• Used Quality Center for test cases execution and Clear Quest for Defect tracking.
• Team leadership, mentoring, business process improvement and project documentation.

Environment: Windows XP, Java, JavaScript, SQL2005/2008, Quality Center, tool, Soap UI, J Reporting tool.

Confidential

QA Analyst

Responsibilities:

• Analyzed requirements documents and Use Cases to prepare the Test Cases.
• Involved in creating requirements and testing documents
• Participated in Software development life cycle and attended meetings with business analysts, developers and Project Manager.
• Responsible for manual testing of the application.
• Performed Black Box, System, Functional, Integration and End to End testing
• Worked closely with development staff to resolve the defects and Testability issues throughout Software Test Life Cycle.
• Analyze and record the test results using TFS.
• Used SQL queries and Management Studio for back-end testing.
• Perform back-end database testing by executing PL/SQL queries to test data integrity.
• Executed insert, update and join statements on Oracle databases.
• Developed SQL queries in order to verify that the data is inserted or updated in the database
• Developed QA Test plans for Functional, Regression and User Acceptance Testing.
• Modified scripts whenever Change Requests, Enhancements have come.
• Interacts with Triage and Development Team to provide information about Defects logged to facilitate quick resolution.
• Used SQL queries to perform back validations to verify the activation process is completed successfully

Environment: VB.NET, ASP.NET, Test Director 8.0, Load Runner 8.0, QTP, WinRunner, Windows 2000 and XP, IIS, XML, UNIX, Oracle, Bugzilla.