SUMMARY

• 9 years of IT experience with expertise in Property and Casualty Insurance and Health care domain.
• Prior development experience in projects involving Java, SQL and Lotus Notes technologies.
• 4 years of experience coordinating projects in client location for Insurance and Health care clients based at North America.
• Involved in Testing and implementation of Insurance Policy Administration and Health care Bill review products.
• Expertise in testing the EDI transactions including 837,277,999,835 files and flat file formats.
• Good knowledge in testing data migration projects and expertise in testing the validating the ETL loads by comparing the source and the target databases.
• Good business knowledge in validating the Claim import, Bill import, Payment export, Bill review rules and repricing, PPO repricing for health care business.
• Expertise in validating the Policy administration life cycle for Insurance clients involving New Business, New quotes, Rating, Policy issuance, Policy packets, Endorsements and Renewals.
• Involved in all the phases of SDLC including Requirements gathering, Effort estimation, Preparation of Technical specifications, Design and implementation, Test planning, Test execution and Control and Releasing the final product for health care and insurance policy administration and billing systems.
• Experience in analysis and design of complex testing scenarios in accordance with IT/ Business/ testing requirements.
• Experience in performing all types of testing including Functional, System, Regression and UAT.
• Extensive knowledge in Automation testing using Record and Playback technique and altering the scripts developed to run dynamically by utilizing the data from excel sheet/database
• Ability to work independently.

PROFESSIONAL EXPERIENCE

Confidential, Irvine, CA

Test Lead

Responsibilities:

• Lead the QA team to test the changes for replacing the existing claim handling system with the advanced claim handling system (Guidewire)
• Conduct QA meetings to plan the activities to be completed using the iterative development and testing model.
• Create Test plans and Test strategy documents.
• Create and Execute Test cases and track the defects created from testing.
• Perform testing for the MQ messages received from the new claim handling system for Claim import, Treatment Plan and Injury Summary import.
• Prepare the weekly status report and distribute to all stakeholders involved in the project.
• Work closely with the technical development and Business Analyst to define the problems and solutions.
• Coordinate with release management to release the work items effectively without any outstanding issues.
• Analyze, deploy and test the stored procedures and complex code delivered by the development team in the QA environment and test the changes.
• Testing activities involved validation of import of providers, claims and Bills through EDI transactions.
• Validate the health care transactions for claim import, Provider import, Bill import, Bill repricing, PPO transactions.
• Validate the EDI transactions send via the 837, 277, 999 and 835 files and also through the flat files.

Confidential, Bellingham, WA

Test Lead

Responsibilities:

• Played the role of Onsite Coordinator for 8 member team to coordinate the testing activities for Healthcare applications in a phased manner.
• Attend meeting with the Business and Project groups to prepare process maps/use cases for the workflow involved in the business.
• Stream line the QA processes and suggest process improvement in the QA tracking tools.
• Explore the areas that can be automated and analyze the feasibility of automating test processes.
• Create Test plans and Test strategy documents.
• Create and Execute Test cases and track the defects created from testing.
• Assign the Testing activities to offshore team coordinate and review the testing activities.
• Conduct triage meetings to follow up on the defects created for the Project.
• Coordinate with release management to release the Projects in a streamlined manner.
• Lead the QA activities for the data migration project from a legacy policy administration system to InsPro Policy administration system.
• Framed tools for easily validating the flat files produced by ETL for the data migration.
• Prepared scripts for validating the data migrated from source to target system.
• Access data through UI in the target system and apply Medicare transactions to check if the data migrated is workable.

Confidential, Irvine, CA

Sr. Test Engineer

Responsibilities:

• Played the role of Senior QA Engineer to work along with a 12 member team and to coordinate the testing activities for Health care Medical Bill review applications at the client location.
• Conduct QA meetings to plan the activities to be completed using the iterative development and testing model.
• Create Test plans and Test strategy documents.
• Create and Execute Test cases and track the defects created from testing.
• Work closely with the technical development and Business Analyst to define the problems and solutions.
• Coordinate with release management to release the work items effectively without any outstanding issues.
• Analyze, deploy and test the stored procedures and complex code delivered by the development team in the QA environment and test the changes.
• Testing activities involved validation of import of providers, claims and Bills through EDI transactions.
• Validate the health care transactions for claim import, Provider import, Bill import, Bill repricing, PPO transactions.
• Validate the EDI transactions send via the 837, 277, 999 and 835 files and also through the flat files.

Confidential

Sr. Software Engineer

Responsibilities:

• Played the role of Onsite Coordinator for a 15 member team to effectively communicate the work items to Offshore Team and complete the tasks in an effective manner.
• Involved in Requirement gathering meetings and in breaking the requirements to small work items and distribute them to offshore team.
• Involved in weekly capacity planning to plan and assign the tasks to the offshore team.
• Project involved providing complete support from development, testing and roll out of new client and product configurations in an Insurance Policy administration system.
• Automate and monitor the back end jobs using UNIX and SQL scripts.
• Involved in developing reports using Oracle SQL, UNIX and jasper reports tool for use by business users.
• Involved in monitoring the Overnight batches for Premium, billing and EFT jobs and work with Vendor to resolve any discrepancies observed in the process.
• Involved in Test planning and Test execution for the new products configured in the Policy administration system.
• Involved in performing extensive testing for the enhancement and version upgrades in the Policy administration system.
• Sanity test the weekly deployment activities involved in the product configuration.

Confidential

Software Engineer

Responsibilities:

• Primarily worked as a Lotus Notes programmer and Migration specialist to move Lotus Notes mailboxes, calendar and lotus notes applications housed in Domino server to Microsoft Exchange platform.
• Attended a training program from Binary tree on CMT tools for Lotus Notes to Exchange migration.
• Gathered knowledge on the infrastructure of the client environment by visiting the client location for 30 days.
• Worked with the other migration specialists to prepare the inventory of applications to be migrated and the number of domino servers to be decommissioned.
• Analyzed the feasibility of migration by running rules in CMT Inspector to analyze the complex codes written in the Lotus script.
• Involved in development of plug ins for Outlook using VB Script for performing the custom actions defined Lotus notes.
• Involved in supporting the existing Lotus Notes applications while the migration was in progress.

Confidential

Programmer Analyst

Responsibilities:

• Primarily worked as a Java and Lotus Notes programmer and involved in developing and maintaining applications in Lotus Notes and Java.
• Involved in various phases of the SDLC cycle and gathered knowledge about roles and responsibilities of the personnel involved in all phases.
• Involved in gathering requirements, Requirement analysis and design, documenting technical specifications, walk through of technical specifications and sign off, Coding and testing.
• Explored on learning paths available in Java and Lotus Notes and obtained several certifications to boost the skills.
• Developed competency in the Insurance industry by acquiring INS 21 certification from AICPCU which promoted in developing good understanding about the applications I have been supporting.
• Groomed my testing skills by involving in Unit, Integration and Functional testing of applications.
• Explored open source tools for automating the testing activities.
• Involved in setting up regression suite for B2B application using a open source automation testing tool named "Sahi" with the record and playback feature.
• Involved in configuring rate engine for comparative raters for the auto quote application in order to compare the rates from different providers.