Mortgage Banking Quality Specialist Resume
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Phoenix, AZ
SUMMARY:
- Conversant with several programming software platforms such as,
- Java, C++, HTML and XML
- Autodesk 3Ds Max Design
- Proficient with Adobe Creative Suite System (Flash, Dreamweaver, Photoshop, Illustrator, InDesign)
- Well - versed in Microsoft Office Programs (Excel, Word, and PowerPoint)
- Project Lead
- Trained and coached new employees on various reviews and procedures
- Exceptional written and verbal communication skills
- Excellent at providing easy to follow directions
- Knowledge of both Screen and Play writing
- Capable of working well within a team or alone
- Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively.
EMPLOYMENT:
Mortgage Banking Quality Specialist
Confidential, Phoenix, AZ
Responsibilities:
- Analyzed reviews and software programs in order to determine if the discrepancy is due to a software program defect or human error.
- Analyzed both loan Processors and Underwriters for discrepancies throughout the loan and line of credit process for both Mortgage and Home Equity.
- Analyzed testing criteria to insure it met company policy and procedure, and federal standards.
- Played key role in increasing testing productivity by cutting the company’s average testing time, per loan, nearly in half.
- Trained and coached new employees on various reviews and procedures.
- Coached Loan Processors and Underwriters for both Mortgage and Home Equity company policies and procedures.
Quality Assurance Engineer
Confidential, Gilbert, AZ
Responsibilities:
- Tested pre-released software and web based applications for defects
- Routinely prepared written and/or verbal reports, of defects, to developers
- Acted as co-project lead/manager on the testing of a project.
- Tested a wide array of platforms such as, IPhone, all BlackBerry models, G1, and both touchscreen and non-touchscreen models of smart phones and J2ME
- Worked on several AAA game titles from high level customers as such Sega, Sony, EA, T HQ, etc.