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Mortgage Banking Quality Specialist Resume

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Phoenix, AZ

SUMMARY:

  • Conversant with several programming software platforms such as,
  • Java, C++, HTML and XML
  • Autodesk 3Ds Max Design
  • Proficient with Adobe Creative Suite System (Flash, Dreamweaver, Photoshop, Illustrator, InDesign)
  • Well - versed in Microsoft Office Programs (Excel, Word, and PowerPoint)
  • Project Lead
  • Trained and coached new employees on various reviews and procedures
  • Exceptional written and verbal communication skills
  • Excellent at providing easy to follow directions
  • Knowledge of both Screen and Play writing
  • Capable of working well within a team or alone
  • Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively.

EMPLOYMENT:

Mortgage Banking Quality Specialist

Confidential, Phoenix, AZ

Responsibilities:

  • Analyzed reviews and software programs in order to determine if the discrepancy is due to a software program defect or human error.
  • Analyzed both loan Processors and Underwriters for discrepancies throughout the loan and line of credit process for both Mortgage and Home Equity.
  • Analyzed testing criteria to insure it met company policy and procedure, and federal standards.
  • Played key role in increasing testing productivity by cutting the company’s average testing time, per loan, nearly in half.
  • Trained and coached new employees on various reviews and procedures.
  • Coached Loan Processors and Underwriters for both Mortgage and Home Equity company policies and procedures.

Quality Assurance Engineer

Confidential, Gilbert, AZ

Responsibilities:

  • Tested pre-released software and web based applications for defects
  • Routinely prepared written and/or verbal reports, of defects, to developers
  • Acted as co-project lead/manager on the testing of a project.
  • Tested a wide array of platforms such as, IPhone, all BlackBerry models, G1, and both touchscreen and non-touchscreen models of smart phones and J2ME
  • Worked on several AAA game titles from high level customers as such Sega, Sony, EA, T HQ, etc.

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