SUMMARY

• Coordinating and overseeing code and merge freeze, build creation, assessing build quality, and deploying software onto production servers.
• 10+ years’ experience developing test plans and test scenarios using requirements and design documents while specifying testing overview, approach, strategy, scope, roles and responsibilities.
• 6+ years’ experience as QA Lead managing, supervising and mentoring onshore and offshore QA teams
• QA leader with strategic QA vision, quick delivery, and demonstrated ability to inspire/mentor quality assurance teams to implement latest QA programs for maintaining industrial quality standards
• Experience with QA budgeting, estimations, resource allocation, scheduling and road map information.
• Formed QA teams from scratch by posting, screening, interviewing, reviewing and selecting new QA engineers and test automation programmers
• Architected automating smoke and regression test suites using Selenium WebDriver, Jenkins, Grid, TestNG, Java, Maven, Eclipse etc.
• Strong analysis, leadership, management and organization skills.

TECHNICAL SKILLS

Technologies: SAP BPC 10.0, SAP BW 7.4, SAP ECC 6.0, SAP HANA, CDMA, GSM, SyncML, FOTA, BOTA, OMA

Defect Tracking Tool: HP Quality Center, DDTS, JIRA, Bugzilla, Test Central

Confidential Tools: RSD Lite, Radiocomm

Version Control Software: IBM Rational Clearcase, GIT, Repo

Framework: Android, .Net Compact Framework 2.0, 3.0

Scripting: UNIX, JavaScript

Operating Systems: Windows Mobile 6.0, MS - DOS, Windows NT/XP/2003

Internet Technologies: HTML, CSS, Web Services, XML

Other Tools/Technologies: ADB, Klocwork, DDTS, FXCop, JTAG, QPST, QXDM, IBM Rational Rose, UML, Sql Server

PROFESSIONAL EXPERIENCE

Confidential, Milwaukee, Wisconsin

Sr. SAP QA/UAT Lead

Responsibilities:

• Participate in meetings involving Technical Team, Project Managers, Environment Leads, Release Managers and Stakeholders to discuss current release schedule
• Design QA Test Strategy document for the release outlining resource allocation, estimates risks, dependencies and budget
• Oversee QA deliverables including test plan, test conditions, test scripts, requirements traceability and ensuring these artifacts are designed, reviewed and updated
• Created and standardized QA processes and procedures for test script creation/execution, defect management, and status reporting
• Hosting and driving daily defect calls to go over test progress, impediments, open issues, and escalate as required.
• Responsible to conduct various types of testing such as data migration, performance testing and facilitating/supporting UAT testing
• Involved in project intake process to analyze upcoming releases/projects to assess the role and involvement of QA
• Conducted GAP analysis on past releases and provided recommendations for future releases based on lessons learnt
• Presented the progress of testing to senior management and stakeholders and facilitated Go/No Go decisions.

Environment: HP ALM, Clarity, SDM, Kayako, Bugzilla, IBM Portal, IBM WCM, SAP BPC 10.0, SAP BW 7.4, SAP ECC 6.0, SAP HANA, Selenium, TestNG, Jenkins, UNIX, SQL, JIRA

Confidential, Deerfield, Illinois

QA Lead (SAP BPC/SAP HANA)

Responsibilities:

• Managed staffing, workload, resource allocation and overall testing services across multiple global locations.
• Implemented Test Case Management system, Defect Tracking systems, improved metric gathering and reporting, oversaw QA and Development workflow processes
• Define QA Scope, set guidelines and coordinate QA Tasks between onshore and other global teams to make sure project timelines and deliverables are met.
• Oversaw existing test management operations and quality program and provided corrective feedback to subordinate leads/managers.
• Documented QA processes and activities from project Inception to Deployment and Hyper care.
• Responsible for final QA sign-off of releases and hot-fixes to production. Participated in GO/NO-GO meetings.
• Proposed and & implemented test automation infrastructure/framework to execute sanity, smoke and regression tests using Selenium

Environment: HP Quality Center, SAP BPC 10.0, SAP BW 7.4, SAP HANA, Selenium, TestNG, Jenkins, Maven, ANT, iPad, JIRA, putty, Sharecare, Wyse PocketCloud.

Confidential, Libertyville, Illinois

Sr. Quality Assurance Engineer

Responsibilities:

• Working closely with developers and product team to understand and validate the requirements and features provided by carriers.
• Identifying the testable requirements from the functional/technical design and preparing the test strategy. Documenting/updating all test materials according to defined procedures.
• Creating and maintaining test suites/test plans and writing test cases to cover and validate individual components as well as end-to-end feature functionality.
• Executing sanity, regression, feature and interoperability test cases on all releases to verify component stability and to ensure proper working of integrated feature in new builds.
• Identifying bugs/defects, ensuring reproducibility, narrowing down the root cause, taking logs and raising CR’s. Verifying bug fixes and patches when issue is resolved.
• Various logging techniques to log and troubleshoot event/action like ADB logcat for AP logs, JTAG/QXDM for BP specific logs, SyncML for SDM/FOTA related client-server issues.
• Used UNIX to run day-to-day customized builds and editing existing scripts to support new products and creating SD card and NI based OTA UP packages
• Android Debug Bridge used to fastboot images, capture logs, take ddms screenshots and to issue shell commands to access and work on various partitions in the phone.
• Querying and working with carrier-based servers like Innopath using SQLite, to simulate real-time SDM/FOTA/BOTA client-server interaction.

Environment: Android Framework, IBM Rational Clearcase, GIT, Repo, JIRA, Bugzilla, DDTS, JTAG, UNIX, LINUX, QPST, QXDM, SCTS, Innopath, Test Central, UPC.

Confidential, Libertyville, Illinois

QA Engineer

Responsibilities:

• Responsible to reproduce, report, fix, build, test, integrate and release software applications for Confidential mobile phones.
• Fixing bugs and integrating existing mobile application components in Confidential M media application, Task Manager, CircularStartMenu, PersonalizeMyQ, BluetoothManager etc.,
• Migrating and enhancing application components from legacy code (C/C++) to C# without breaking functionality of existing applications.
• Automated and maintained innovative, repeatable test plans as well as performance test plans based on functional requirements, use cases and domain knowledge.
• Reported defects in applications, worked closely with developers to resolve the problems, and change the status of the defect accordingly.
• Suggested a long term solution to create help files and resource files (.resx) to ensure localization and globalization of languages in all applications.
• Integrated third party software’s like Sprint TV into Confidential mobile phones and ensured compatibility for the same.
• Checking fixes provided by developers to issues in engineering build and verifying it is reflected in production build.
• Involved closely with the build team in planning, coordinating and executing engineering and production builds.

Environment: MS Visual Studio 2005, IBM Rational Clearcase, Microsoft Platform Builder, .NET Framework 2.0, DDTS, Klocwork, RSD Lite, Radiocomm, MS ActiveSync, Windows Mobile 6.0.

Confidential

QA Tester

Responsibilities:

• Worked with Business Analysts and Development teams to validate the scope and requirements.
• Reviewed and analyzed BRD, Functional and Technical Specifications of various functionalities
• Created test plans, test scripts and test cases for the module of the Application Under Test (AUT).
• Participated in peer review meetings to know more details about the functionality of System Design.
• Conducted Black Box, Grey Box, Functionality and GUI (Java Web Interface) testing manually.
• Analyze, document, and verify System's Change Requests (defects, enhancements, new features).
• Participated in Bug Triage meeting to determine the Severity and Priority of the bugs identified.
• Responsible to collect, analyze test metrics and submit status and progress reports to track test efforts.
• Report and administer faults and errors throughout the closure and resolved them using Quality Center

Environment: Quality Center, TestDirector, Oracle 9i, SQL, Rational ClearCase 6.0, Rational ClearQuest 6.0, SharePoint, Excel, Word, Win 2000, UNIX