SUMMARY

• Over 8 years of Professional experience in software testing. Experienced in Design, Development and System Testing & Implementing product wif zero defect.
• Having strong experience in Sanitytesting, Functionaltesting, Systemtesting, Compatibility testing, Retesting, Regressiontesting, Performance testing, Device testing, Mobile Application testing, User Acceptance testing and end to end testing.
• Expertise in analyzing Business Specifications and developTest Plans, Test CasesandTest Scriptsand execute them.
• Proficient in bothManualandAutomation Testingwif ability to manage teh automation of entire testing cycles and leading teh testing team.
• Experienced in different phases ofSoftware development Life cycleincluding Strategic Systems Planning Designing, Programming, Testing, Documentation, andPresentation to clients and preparing customer specifications as part of software technical requirements and Customer support.
• Experience in using Automation testing Tools Quick Test Professional (QTP), Win Runner, Load Runner and Performance centre.
• Experience in Estimation of Test Effort and coordinate Test Schedule wif overall Project Schedule.
• Ability to interact wif developers and product analysts regarding Testing Status and Defect & Change Tracking using Quality Center.
• Extensive experience in bug tracking tools like Rally and Quality Center.
• Excellent logical and analytical abilities for understanding and developing system workflows, computing and verifying Software Metrics and well suited for communicating wif both technical and non - technical professionals
• Experience in working wif ASP.Net, C#, VBScript, XML, Java/J2EE, Visual Basic and Oracle applications.
• Good knowledge of identifying various test scenarios. Holds strong ability to handle multiple tasks and prioritize it.
• Experienced in working wif software development team in resolving defects, presenting teh defect status reports, resolving requirement.
• Preparation of system test logs, requirement traceability matrix (RTM), system test summary report, daily dashboard and highlight report.
• Knowledge of various processes as part of Quality assurance activities like SQA (Software Quality Audit), PCA (Physical Configuration Audit), RCA (Root Cause Analysis), PIR (Post Implementation Review) etc.
• Team managing capability.

TECHNICAL SKILLS

Operating Systems: Windows 95, 98, NT, 2000, XP, VISTA, Unix

Testing Tools: Quick Test Professional 10.0, Win Runner, Load Runner, Quality Center 11.5

Concepts: EDI, HIPPA Compliance

Defect Tracking Tools: Bugzilla, TFS, Test Director, JIRA

Databases: Oracle, MS-Access, MS-SQL Server, Sybase

Languages: C/C++, SQL, PL/SQL, JAVA, XML, .Net, VB, Mainframes

Web Technologies: JavaScript, VB Script, XML

Methodologies: Waterfall, Software Development Life Cycle (SDLC),Agile, Scrum

Applications: Web Based, Client/Server

PROFESSIONAL EXPERIENCE

Confidential

Sr.QA

Responsibilities:

• Responsible for project management related to IT development cycle including; work plan development and project communication, test plan development, manage testing activities and assuring timely and accurate software implementation.
• Project Coordination which includes obtaining requirements, creating audit package, identifying business and application owners and working wif them during release.
• Creating EQA timelines, securing testing resources, creating testing strategy.
• Facilitating testing kick off meetings, obtaining QA test plans from all module leads, test artifacts review meetings etc.
• Monitoring DEV, QA, UAT and PROD testing status and sign offs.
• Worked wif Health Plan IT, Customer Delivery IT, Change management, EPIC teams during testing cycles.
• Worked on application like CRM, EPIC willow for membership and billing testing
• Worked on Service Now for creating tickets for prod implementation, application navigation, product details etc.
• Worked on Test Advisory Board for PROD implementation changes.

Environment: TFS, HP ALM, Mainframes, Java, CRM

Confidential, Seattle

Sr. QA

Responsibilities:

• Perform and deliver QA responsibilities in Agile (Scrum) and Waterfall development models by working closely wif development team, product owners, program managers and project managers
• Understand application Architecture, High Level System Design, Low level System Design and Functional Specification documents by working closely wif cross functional teams to understand scope of projects and define test coverage.
• Perform Functional, Integration, System and Regression testing and document defects in Defect Management Tool wif detailed description emphasizing teh point of failure, steps to reproduce teh error and providing screenshots where necessary.
• Updating teh testing tasks status for work orders in TFS.
• Conditioning data required for test execution and defect testing.
• Retest defects after fix and perform Regression Testing to make sure no new defect has been introduced because of new fix.
• Work wif application developers and technical support team in identifying and resolving defects.
• Execution of test cases for web-based application design, including database access, security, client-side presentation and scripting.

Environment: TFS, HP ALM, Mainframes, Java

Confidential, Bothell, WA

Sr. QA Lead

Responsibilities:

• As it is initial phase of project going through various business requirement review meetings wif client.
• Prepared Test Plan, Test cases based upon Business, Detail and User Requirements using Rally and HP ALM.
• Attending JAD sessions which are internal T Mobile meetings to discuss, walkthrough for technical and functional requirements which are part of every sprint wif business, architect, developers and SAs
• Leading test team for Retail channel and mentoring them on different retail applications like POS, Kiosk, TMAG, Jpayment, Vesta, 3rd Party Payments etc.
• Worked on CRM for billing account creation using customer details and integration wif other modules testing.
• Hands on experience wif different flows like Activation, Add a line, POS transactions, EIP etc.
• Extensive experience in executing various scenarios in LAB related to POS like payment, sales, return, exchange etc.
• Testing of application integrated to POS application to check handover of transaction is successful
• Worked extensively on POS payment tendering and mPOS Credit card scanner functionality testing
• Developed test strategies for applications which are built on ASP.Net, C# and Java.
• Worked in Agile environment, involved in Project Effort Estimation.
• Involved in System Testing, Regression Testing, Mobile Application testing and Integration, Functional, E2E (end to end testing) and UAT test support.
• Testing of Façade APIs, Core APIs using Postman.
• Reported bugs using HP ALM, verified fixes and closed bugs.
• Actively involved in testing of web services using SOAP UI.
• Written SQL queries to extract teh data from Oracle database for data verification.

Environment: ASP.net, C#, SAP CRM,API’s, INTERFACES, HP ALM, Java, Oracle, UNIX, XML, TOAD, Utilized Agile/Scrum, Microsoft Project, Jira, Web Services

Confidential, Austin, TX

Sr. QA

Responsibilities:

• Involved in sprint planning, daily scrums and teh business requirement review meetings wif client as Agile Process.
• Involved in design and execution of test plan and cases from scratch.
• Preparation of High Level and Detailed Design documents following 21CT’s processes.
• Created and estimated User stories in Rally for each iteration.
• Tested multiple features of product, enhancement, bug fixes and releases across parallel sprints and cycles. Supported continuous integration, deployment and process improvement.
• Defect management and defect retests using Rally. Also used network fleet tools like JIRA and confluence.
• Performing Application testing on android and apple devices.
• Execution of performance script which was developed using Ruby on Amazon Cloud (AWS).
• Coordination wif Security Testing team to provide teh required data and knowledge about teh application.
• Supporting of overall Testing activities of teh solution in tune wif 21CT’s processes and procedures, ensure functional, integration, regression testing.
• Presenting demo to end users on teh progress made on QA environment and documenting teh feedback.
• Coordinate wif Development, Infrastructure Support, Data Base Administration, Software Configuration Management (SCM), and various integrating middleware and backend systems for issue resolution and trouble-shooting during test execution for each of teh application.
• Regular Progress and Status reporting through Daily, Weekly and Monthly Reports.
• Analyzing and Understand teh software Requirement Specifications and development of Test Scenarios.
• Perform Functionaltesting, Systemtesting, Compatibility testing, Retesting, RegressionTesting, Performancetesting, on different mobilehandsets and tablet.
• Gathered valid test data for teh execution of System test scripts. Debugged teh application to identify and check dat teh scripts run smoothly.
• Use of Fiddler to get teh details related to error message on browser.
• Bugs reporting on bug tracking tool & updating teh status of teh bugs.
• Involved in regular discussions wif developers regarding defects
• Attending teh client calls to gather project testing requirement
• Successfully handle offshore &onside recourses to gather proper documentation as per client expectation

Environment: IBM BPM, JavaScript, CSS, Rally, JIRA, Confluence, HIPAA Accelerator, EDI, AWS, Firefox, IE 10 and 11, Safari, Fiddler, Java, ASP.Net

Confidential, IA

Sr. QA

Responsibilities:

• Involved in preparing test plans based on Business Requirements Document (BRD)
• Analyzing and Understand teh software Requirement Specifications and development of Test Scenarios.
• Successfully implemented Mercury Quality Center for Test Planning, Test Case writing, Test Execution and Requirement Mapping wif Test Cases.
• Analyzed application to find out which part can be automated and which can be manually tested
• Used Quick Test Professional for automating manual test cases for regression testing and for storing, execution of test cases and reporting results.
• Perform Featuretesting, Functionaltesting, Systemtesting, Compatibility testing, Retesting, RegressionTesting, Performancetesting, Loadtestingand stresstestingin different mobilehandsets and tab like apple me- phone, me-pad, me-pod, android phones, blackberry phones, Motorola tablet.
• Testingall teh other functionalities which PC versions of teh respective messenger has like Blocking/Unblocking a contact, adding, deleting a contact, Display of teh groups etc.
• Performed Positive and Negative testing using valid and Invalid data on Development, Test Database Environments on SQL and Oracle.
• Conducted Regression testing on various builds of teh application. Interaction wif developers, users and management to speed up teh defect resolution.
• Gathered valid test data for teh execution of System test scripts. Debugged teh application to identify and check dat teh scripts run smoothly.
• Bugs reporting on bug tracking tool & updating teh status of teh bugs.
• Involved in regular discussions wif developers regarding defects
• Attending teh client calls to gather project testing requirement
• Successfully handle offshore &onside recourses to gather proper documentation as per client expectation
• Performed Cross Browser Testing using Netscape Navigator and Internet Explorer, Mozilla, Safari.
• Performed User Acceptance Testing on behalf of End Users at client’s environment.
• Participated in Project Meetings & Conducting Knowledge Sharing Sessions and Training to End Users

Environment: Quick Test Professional, Quality Center, SQL, ASP.Net, C#, VB Script, HTML, MS Excel, XML, MS SQL SERVER, load runner