OBJECTIVE

• A position as Software QA Analyst in the competitive information technology industry, to utilize my skills and abilities that offers professional growth while being resourceful, innovative, and flexible

SUMMARY

• Total 7+ years of experience in Software Testing
• Experience of working with well - known Retail and Business Bank Barclays
• Proficient in Manual Testing, Web Testing, IPAD application Testing, SFDC Web Testing
• Experience in Functional, Regression, system, component and integration testing, and end to end testing.
• Comprehensive knowledge of Software Development Life Cycle (SDLC), having thorough understanding of various phases like Requirements, Analysis/Design, Development and Testing.
• Good experience in designing and executing Test Cases, Test Data and tracking defects in Quality Center
• Comprehensive knowledge of Waterfall and Agile methodology
• Coordinate project with respect to documentation, deliverables and updates.
• Coordinate with the Project Planning team on a weekly basis.
• Assisting the team in troubleshooting matters
• Good knowledge about Project Management Processes
• Strong experience in managing offshore testing team and coordinating with development team throughout the system’s testing to ensure bug-free product.
• Provided more than 50 trainings as a Trainer in Confidential for Project Management Processes and Project Planning concepts on Tool.

TECHNICAL SKILLS

Tools: & Utilities: Quality Center, MS Project, Project Management Tools, SFDC, Microsoft Visual Studio

RDBMS: SQL, Oracle

SDLC Methodologies: Waterfall, Agile

Defect Tracking Tools: JIRA, Quality Center

Software Engineering Tools: MS Office

Operating Systems: Unix, Windows XP, Windows 7

PROFESSIONAL EXPERIENCE

Confidential - Newark, DE

QA Manual Tester

Responsibilities:

• Creating and reviewing the Test scripts for different Applications of Salesforce, Also Regression Test scripts for Salesforce including all Business units. IPAD Sections including - Quick Quote, about your business, Product Section, Direct Debit Mandate.
• Execution of test cases and reporting the defects at Release based Criteria
• Recording and maintaining the test execution summary for Services flow Testing
• Responsible for timely submission of test status reports to Team and Updating same to the client
• Responsible for Delivery and provide Functional solutions For Salesforce.com and IPAD
• Handling Release Plan Meetings to socialize the requirements with the delivery teams and address any issues revolving around functionality.
• Analyzing the requirement with Design, BA team and correlations with existing functionalities
• Produce high quality deliverables by following analytical frameworks, architectural guidance.
• Defining the CRM specific high level test cases.
• Ensure that User stories are validated with BA and design and all required inputs have been captured.
• Reviewing the test scripts to verify the complete coverage of the requirements including exception scenarios.
• Conduct Business Presentations of existing /developed functionalities to the stake holders.
• Maintain fault reports, defect analysis and devising defect prevention measures.
• Continuous engagement with delivery teams and business analyst to address any blocker or show stopper issues.
• Efficiently managed various testing phases like UI Testing for Salesforce and IPAD, Regression, System Integration, Functional, Component, and Black Box Testing.
• Provided in time and quality output by minimizing the live issues For Salesforce and IPAD
• Timely updating in central repository the Test Status reports, Defect Summary Reports, New Requirements, Release Status Reports.
• Providing Training to new QA members about project and its functionalities
• Provide second line & third line support for Salesforce and IPAD including handling faults, production issues.

Environment: Apple iOS (iPad 2 & 3), iBOC, BEM, SFDC

Confidential -Moline, IL

QA Engineer

Responsibilities:

• Coordinated day-to-day changes, activities for testing, processes, and environment changes/impacts to the Release
• Involved in Requirements meeting, created Test Cases, Test Plan document and have them reviewed with Leads.
• Performed functional testing of application by executing Test Cases. Provided update to Manager about the daily Testing activity progress.
• Responsible for creating Test Cases in Quality Center and execution of the same for assigned modules.
• Raised defects in Quality Center for Defect Tracking
• Defined the test execution and defect reporting needs; determine frequency and communication of these reports.
• Escalated testing issues, risks, dependencies, resources constraints to the Testing Enablement Team leadership.
• Facilitate/Assist with daily/weekly meetings held by Testing Enablement to discuss status of testing and calendar activities.
• Provide in-depth analysis of test execution metrics and communicate with project teams to understand changes, impacts, discrepancies
• Validate and approve entry/exit criteria forms for System Integration and User Acceptance Testing
• Facilitate the Testing Kick-Off Meetings, and prepare the PowerPoint presentation/Live meeting materials
• Responsible for keeping Share Point sites up-to-date
• Provide a Go/No Go Decision from a testing prospective for all projects

Environment: Java, J2EE, XML Web Services, HP Quality Center, Web logic Application Server 10.0, HTML, JUnit, Web Services, MS SQL Server 2008, Unix, WindowsXP

Confidential

QA Manual Tester

Responsibilities:

• Analyzed Business requirements, module specific functionalities, identified testing requirements and formulated Test plans.
• Design and execution of test cases using Quality Center.
• Worked as a Member of the QA team, responsible for system testing before deployment.
• Effectively used Quality Center for defect reporting and tracking
• Conducted Regression testing thoroughly in every release cycle
• Sending Weekly Status and Release Highlights to clients

Environment: HP Quality Center, SQL Server, IIS, DB2, Oracle, Sybase and MS SharePoint Portal Server

Confidential

CRM Manual Tester

Responsibilities:

• Analyzing the requirements & preparing test documentation for the same
• Involved in preparing and execution of Functional/Regression Test cases based on SRS/FS (Functional Specification about particular feature)/Change request Specification
• Bug tracking and reporting using Quality Center
• Execution of Test Cases
• Review of Test Cases/Test Documents
• Preparing Test Report
• Bug tracking and reporting using Quality Center

Environment: Salesforce.com, Apex, Visual force, Web Services

Confidential

QA Tester

Responsibilities:

• Providing Facilitation for the Practice (Evangelization Team)
• Evangelization Champion for Cognizant2.0 for BFS practice across organization Responsible for Beta, Regression, Functional Testing of the tool.
• Educating the associates about the Project management Tool.
• Rollout of Projects and hand holding.
• Interacting with Project Managers, senior managers and implementing the tool across all projects
• Supporting the projects, raising field level requirements with respective to Project management tool.
• Participating in knowledge management sharing process overall the Practice for the Project Management Tool.
• Also involved in testing the upcoming features of the tool and defect Management.
• Interacting and collaborating the knowledge with managers to make use of the project management tool effectively and efficiently.
• Participating in the preparation of metrics plan for the Project Management Tool.
• Participating in the preparation of Usage Review to make the projects to Use effectively and efficiently.
• Participating in the preparation of Status Report for Project Management Tool.
• Support Service Discipline leads in defining and under-pinning the procedures to support processes
• Assist to revise and create the procedures to support existing processes
• Ensure that the process framework and any process collateral are submissive with Quality Management System
• Develop a process education program in combination with an assigned project manager
• Manage multiple relationships focusing on timely execution on recognized deliverables
• Manage, Organize and keep record for training and induction related to processes in the organization
• Attend and conduct key business line meetings to provide input into the strategic and operating process plans
• Responsible for Delivery and provide Functional solutions
• Handling Release Plan Meetings to socialize the requirements with the delivery teams and address any issues revolving around functionality.
• Analyzing the requirement with Design, BA and correlations with existing functionalities.

Environment: Java, J2EE, Ajax, Web Services, HP Quality Center, Web logic Application Server 10.0,WebServices, MS SQL Server 2008,WindowsXP

Confidential

QA Tester

Responsibilities:

• Developing and execution of test plans, test cases based on business requirements.
• Involved in Black Box testing of the application.
• Created test cases for various testing stages like Functional testing, Integration testing and regression testing.
• Organizing test procedures and executing tests in Web Environment
• Involved in meetings along with developers to resolve identified issues
• Created User Defined functions for web based scenarios
• Rerun of test cases and test scripts for Regression testing after fixing bugs in the software
• Used SQL Queries to verify data from the SQL server database by querying and updating data.
• Done validation testing on migrated data.(Data Migration)
• Used Quality Center for defect tracking
• Report defect found during test cycles and Track the defects and retest fixed programs
• Performance testing with the performance team for our modules among the whole module team.

Environment: Microsoft Visual Studio, Script, Web Services, HP Quality Center, Web logic Application Server, Web Services, MS SQL Server 2008, Microsoft Visual Basic Team foundation Server (TFS),