SUMMARY:

• QA leader with a proven/track record of delivery, strong strategic vision and demonstrated ability to inspire/mentor QA teams, looking for challenging position as a QA manager/QA Supervisor/QA Lead
• Seeking a QA Leadership position where I can utilize my skills for the benefit of the company by implementing latest QA programs for maintaining quality standards to ensure that the organization meets the legal compliance and clients’ expectations.

CORE COMPETENCIES:

• Eye for detail
• Excellent management skills
• Good knowledge of the industrial quality standards
• Posses the ability to inspire/mentor QA teams
• Posses the ability to convince others when change is required
• Presentation and technology lead skills Results - oriented person
• Planned and organized approach towards work
• Familiarity with the tools, concepts and methodologies of quality management
• Excellent communication skills
• Good team handling abilities
• Excellent writer and copy editor

TECHNICAL KNOWLEDGE:

Fluent in basic operating systems

In-depth knowledge in all Microsoft Office products

Advance user in SharePoint; including SharePoint Designer

Advanced skills in Test Management and Automation Tools

Implement and configured ALM Quality Center 11.0

EXPERIENCE:

Test Lead

Confidential

Technology: Oracle EBS 12r, SharePoint 2007, SharePoint 2007 Designer, MS Office

Responsibilities:

• Lead test effort for Confidential
• Create and socialize Overall Test Approach
• Create Test Plans for System Test, Integration Test, Performance Test and User Acceptance Test
• Create defect log in SharePoint with custom workflow
• Manage testing execution waves for System and Integration Testing
• Mentor project team on all aspects of creating testing artifacts
• Manage Test Case development, execution and defect management with metrics

Confidential

Responsibilities:

• Provide technical support to customers with HP ALM software
• Troubleshoot issues with HP ALM Software
• Collaborate with HP Tech Support to determine resolution for customer issues
• Communicate resolution to customers

QA Supervisor

Confidential

Technology: SAP ECC 6.0, ALM Quality Center 11.0, HP QTP 11.0, SAP TAO, LoadRunner 11.0, SiteScope 11.0, SharePoint, SQL Server 2008, VB Scripting, MS Office, TDMS

Responsibilities:

• Supervised and guided department managers and directors to establish quality standards
• Directed the employees to ensure highest standard of quality so that the organization meets both internal and external requirements
• Ensured that all the quality standards are met by all departments, by making them understand the importance of maintaining quality standards
• Part of Governance Deliverable Board setting standards for Quality and Testing initiatives
• Created Defect Management Process
• Trained/managed over 30 SMEs on how to write and execute test scripts and test scenarios
• Collaboration with Business Leads to design automation regression suite
• Keep up - to-date with competitive products and test automation concepts, practices and procedures
• Provide test tool training as needed to new team members
• Authored QA department guidelines and test strategies
• Mentor, train and supervisor QA staff
• Upgraded Quality Center to 10.0 and ALM 11.0
• Full customized Quality Center to support testing scope - including the following modules - Defect Requirements, Release Management, Test Plan and Test Lab
• Created several hundred test scripts to support the SAP implementation of the following modules - SD, MM, PP, IP and FICO
• Created a fully automated regression suite to test Order To Cash business process; Regression suite was executed before each weekly release into production
• Independently developed LoadRunner test scripts using VUGen according to business requirements and test specifications
• Prepared Automation Test Plans and Test data for SAP Testing
• Executed multi-user performance tests, used online monitors, real-time output messages and other features of LoadRunner Controller
• Analyzed and interpreted the results of the Performance Test report and published results
• Developed a Heart Beat script that ran in the production environment using LoadRunner. Script was used as a pulse check on the current performance indicator in production.

SQE Lead Consultant

Confidential

Technology: Various Windows Platforms, Documentum, MS Office, Borland Test Manager, Rational Test Suite, HP Quality Center and custom LMS Software

Responsibilities:

• Managed offshore staff on various testing projects, including SAP and SoftScape
• Managed effort of Creation andExecution oftest scripts
• Creation oftest metric reports
• Collaboration with members of teams across the organization
• Interaction with developers and execute testing and documentation updates with development resources
• Adherence tosupported methodology, process and quality guidelines
• Active role in evaluating and implementing Test Management tools

Quality Assurance Analyst

Confidential

Technology: 837 Files format, EDI, JACS, Windows XP, MS Office, UNIX, Toad, SQL Server, Oracle, Informix, Compuware Test Suite, MS Access and customized software.

Responsibilities:

• Lead QA effort in new client EDI implementations.
• Analyzed Business Requirements and conceptual design documents in order to write detailed test plan and test cases.
• Developed detailed test plans and test cases according to the marketing requirements and functional specification documentation.
• Helped implement and customize Compuware defect tracking software.
• Delivered testing documentation in order to meet QA deliverables.

Confidential

Technology: Windows XP, MS Office, Oracle 9i, EZSQL, Sarbanes-Oxley, ClearQuest and customized software.

Responsibilities:

• Lead QA Team in development and execution of testing cases.
• Contributed to the success of the QA team by mentoring less experienced resources, measuring progress, communicating changes, and sharing knowledge.
• Created detailed documentation for processes currently in place and strived to improve those processes in order to demonstrate productivity gains, identify risk, and improve customer satisfaction.
• Developed test strategies and plans based on business objectives, and identified, assigned, and managed the multiple roles and responsibilities needed on a project team.
• Facilitated structured walkthroughs of designs, specifications, code and test plans to ensure compliance with standards and resolution of issues.
• Promoted quality processes in order to improve customer satisfaction, assess risk, and minimize re - work while working within the team structure.
• Identified invalid data sources and validated meta data to ensure data integrity.

Senior Quality Assurance Analyst

Confidential

Technology: Windows XP, MS Office, Mumps, UNIX, Oracle 9i, SQL Server, Rational Unified Process and Rational Testing Suite (Rational Robot, Clear Case, Clear Quest etc.)

Responsibilities:

• Managed the Quality Assurance efforts on three projects on different platforms.
• Developed a set of metrics to measure project quality progression.
• Ensured the products adhere to internal and customer standards.
• Developed testing plans and strategies for Iterative Software Development Lifecycle.
• Defined and implemented QA plans to anticipate and respond to user requirements.
• Created the initial Risk & Configuration Management Plans.
• Trained technical team members on formal and informal quality practices.
• Trained SQA members on RUP process & Rational Tools.
• Ensured that no product is shipped to customers if it fails to meet quality standards.

Quality Assurance Consultant

Confidential

Technology: Windows 2000, MS Office, Informix, Mercury Interactive Tools, and Rational Testing Suite

Evaluated Tools: Mercury Interactive Tools, Rational Testing Suite for software testing projects.

Responsibilities:

• Developed Testing Requirements documents.
• Created User Acceptance Test cases.
• Developed testing matrix.

Lead Quality Assurance Consultant

Confidential

Technology: Windows 2000, MS Office, MS Project, Mercury Testing Suite, and Oracle

Responsibilities:

• Lead the migration and installation of a new Database server on real time network.
• Developed testing plans for several projects (Delphi and Peoplesoft software).
• Automated testing scripts for several Delphi projects.
• Used Test director to manage test cases and test plans Peoplesoft upgrade.
• Worked on several different platforms to test software for system compatibility.
• Worked closely with business groups to ensure 95 % requirements coverage.
• Created and maintained testing metrics for Peoplesoft systems.
• Created several regression test beds for Peoplesoft upgrade.

Software QA Manager

Confidential

Technology: Windows 2000/ME, MS Office, Radview Testing Tools, Mercury Test Suite, Rational Test Suite

Responsibilities:

• Responsible for the staffing and management of QA resources.
• Implemented Rational Unified Process (RUP) for several small firms.
• Developed Testing plans and procedures for several small software projects.
• Developed Testing plans for various areas Peoplesoft Installations.
• Wrote on - line manuals for software and tutorials for CBT.
• Developed Online bug tracking system to use for reporting defects and software enhancements.
• Trained customers and technical support team on software.
• Used Test Director to integrate the testing process for larger software projects.
• Performed Bench Test, Load Testing and Cycle Automation Testing.
• Conduct timely performance reviews and provide performance feedback/training.

Embedded System Test Consultant

Confidential, Arlington Heights, IL

Technology: Unix, Sun Solaris, Perl, Windows 2000, Hardware: Node B, RNC. Agilient Test Tool, Adtech Test Tool, LabView

Responsibilities:

• Main tasks consist of verification of the End - to-End Call Processing area of Confidential .
• Convert test procedures to testing scripts.
• CMM SEI Level 5 Certified Department.
• Develop test procedures for Call Processing.
• Maintain a proactive approach to learning 3G Confidential concepts and architectures.
• Work closely with the other testing groups to share knowledge and ensure good test coverage.
• Participate in the department certification on TL9000.

Embedded System Test Engineer

Confidential, Naperville, IL

Technology: Unix, Sun Solaris, Windows 2000, ClearCase, C/C++, Adtech Test Tool, Frame Relay, IP Interface, ATM Interface, TCP/IP, SNMP and OSPF protocols, Confidential, Mercury Testing Suite, Documemtum

Responsibilities:

• Managed a team of 4 QA members.
• Design and implement unit, integration, feature, and System Test level test suites on leading edge ATM Switching Technology.
• Performed Field Trials for the ATM Switch software.
• Specification, design, implementation and execution of tests.
• Testing included an Element and Network Management platform using SUN/Solaris technology.
• Knowledge of core switch internals, optical/data transmission, network management, and multi-services technology required.
• Test planning and executions skills a must with the ability to identify suspect SW/HW areas at fault
• Developed test plan for Bench testing
• Worked closely with development to help integrate software into the main stream (load) and to perform first line feature and general regression testing.

Automation Test Consultant Manager

Confidential, Round Lake, IL

Technology: Windows NT, Rational Test Suite: SQA Robot and Manager, ClearCase; Oracle, Access, MS Office

Responsibilities:

• Tests created and executed under CFR part 21 & FDA Regulations in a Lab environment
• Primarily responsible for creating and maintaining test scripts using SQA Robot.
• Create and execute verification protocols.
• Develop test procedures and automation strategies.
• Managed group of 15 QA Test consultants.

Lead Quality Assurance Consultant

Confidential, Downers Grove, IL

Technology: Windows NT, SQL Server, Segue Automation Test Suite: Silktest, QA Radar; SourceSafe, MS Office

Responsibilities:

• Primarily responsible for assuring system operational conformance to user requirements.
• Create and execute verification test plans.
• Develop test procedures and automation strategies.
• Propose and monitor in - process quality metrics.
• Support customer deliveries of new software.
• Lead team of QA Analyst in testing POS Software.

Sr. Quality Assurance Consultant

Confidential, Bolingbrook, IL

Technology: Windows NT, SQL Server, Mercury Test Suite: LoadRunner, WinRunner and Test Director; Telecom Protocols, Unix, Sun Solaris, MS Office

Responsibilities:

• Directly responsible for leading the testing effort of a new client server telecommunications product.
• Defined test plan and procedures for integration of the core elements of the software
• Performed integration testing of all modules of product.
• Develop and manage a series of test plans for the product.
• Validate functionality of the Element Management system (EMS) against defined requirements.
• Assist with lab set up and management.
• Evaluate current validation procedures and standards.
• Conducted formal document inspections per ISO9001 and SEI CMM standards.

Quality Assurance Manager/ Project Lead

Confidential, Northbrook, IL

Technology: Windows NT/95/98, Mumps, M, Oracle, Access, Unix, Sun Solaris, Rational Testing Tools

Responsibilities:

• Helped define QA policies and procedures, created and helped execute test plans, coordinated test schedules Managed team of QA Analysts.
• Directly responsible for the testing and custom development of a medical software package from a third party vendor.
• Reorganized quality assurance operations in the department by developing and implementing standards.
• Responsible for creating and enhancing test scripts which address all customization and profiles established in medical software.
• Reviewed and recommended QA tools for the department.
• Created plans for technical reviews, unit testing and acceptance tests.
• Responsible for ensuring that the testing effort met the end users requirements.
• Required to have advanced knowledge of QA methods, tools, planning, design and implementation.
• Defined and performed integration testing of billing software.